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Added 59 mins ago
J
Field Sales Representative
Jobgether
Canada
- $56,400 to $70,500 CAD / year
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Field Sales Representative based in Canada.
Added 59 mins ago
WC
Outside Sales Representaive - B2B
Waste Connections of Canada
Ottawa, ON
- Full-time
The Outside Sales Representative will prospect new business while providing excellent customer service and sales skills to maintain an existing book of business.
Added 1 hour ago
M
Part-Time Crew
McDonald's
Calgary, AB
- Part-time
No experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always…
Added 1 hour ago
M
Full-Time Cashier / Line Cook
McDonald's
Calgary, AB
- Full-time
No experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always…
Added 1 hour ago
M
Full-Time Cashier / Line Cook
McDonald's
Calgary, AB
- Full-time
No experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always…
Added 1 hour ago
M
Part-Time Crew
McDonald's
Calgary, AB
- Part-time
No experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always…
Added 1 hour ago
M
Full-Time Cashier / Line Cook
McDonald's
Calgary, AB
- Full-time
No experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always…
Added 1 hour ago
M
Part-Time Crew
McDonald's
Calgary, AB
- Part-time
No experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always…
Added 1 hour ago
KS
Sales Representative - Calgary, AB
Kognitive Sales Solutions
Calgary, AB
- Full-time
Prior experience in customer service or sales is a bonus; drive and attitude matter more
Added 2 hours ago
AI
Product Advisor - Maple Ridge VW
AutoCanada Inc.
Maple Ridge, BC
- $75,000 to $125,000 CAD / year
- Full-time
The Automotive Sales Representative interacts with
Added 2 hours ago
D
Client Financial Services Agent
Desjardins
Saint-Apollinaire, QC · Caisse Desjardins du Centre de Lotbinière
- Full-time
…communication skills to ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You provide significant business development…
Added 2 hours ago
AU
Route Sales Representative 4 10 Commission
Alsco Uniforms
Grande Prairie, AB
- $26.25 CAD / hour
- Full-time
The Route Sales Representative supports the Service Departments in its objectives to meet our customers' needs through up-selling, cross-selling, and providing excellent customer service.…
Added 3 hours ago
RS
Rental Account Manager
Ryder System, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 4 hours ago
BB
Technician II - Security
Bosch Building Technologies North America
AB · Edmonton, AB
- Full-time
…installation blueprints and plans from Project Managers and Sales Teams to complete…
Added 4 hours ago
CC
Service Sales Representative - First Aid and Safety
Cintas Canada
AB · Edmonton, AB
- Full-time
Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and…
Added 5 hours ago
Warehouse Associate
Sonepar
Vaughan, ON
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 5 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Woodbridge, ON · Vaughan, Ontario
- From $17.6 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 5 hours ago
SF
Sales Development Representative
Safe Fleet
Coquitlam, BC
- Full-time
The Sales Development Representative (SDR) will be the first point of contact for prospective customers looking for information about our products, the consistent voice that checks in with…
Added 5 hours ago
TH
Associé(e) mise en marché (temps partiel)
The Home Depot Canada
Quebec, QC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 5 hours ago
FT
Sales representative inside & outside
Floorence Tile & Slab
Toronto, ON
- Full-time
Role Description This is a full-time hybrid Sales Representative (inside & outside) role based in Toronto, ON, with some work-from-home flexibility. The Sales Representative will engage…
Added 5 hours ago
GR
Independent Sales Representative (Commission Based) – Office Coffee Solutions
G&A Robot
Burnaby, BC
- Contract
…to streamline operations, reduce labor demands, and enhance service reliability. We are now launching a new office coffee offering for businesses across Greater Vancouver, and we are…
Added 6 hours ago
Customer Account Representative Trainee
Bunge
Sexsmith, AB
The Customer Account Representative Trainee supports the promotion and sale of grain programs and services while developing the knowledge and skills needed to build a successful career in…
Added 6 hours ago
HB
Assistant Store Manager - BOSS Store, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 6 hours ago
WT
Senior Sales Representative
Westminster Toyota
New Westminster, BC
- $80,000 to $150,000 CAD / year
- Full-time
Full Time Senior Sales Professional - Westminster Toyota
Added 6 hours ago
BC
Technical Sales Representative
Bigfoot Crane
Abbotsford, BC
- Full-time
Bigfoot is a small non-union, incredibly diverse company. We provide rentals, sales and service for numerous products such as: Self-Erecting Tower Cranes, Traditional Tower Cranes,…

Epiroc

Customer Care Representative

Timmins, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:

Competitive wages and annual employee bonus and incentives as applicable to certain positions.
Family-friendly benefits package.
Company matching group retirement savings plan.
Paid vacation and sick time.
Fleet vehicles and travel allowances (as applicable).
Support for relocations.
Employee perks and discounts.
Trades apprenticeships.
Support for growth, training and education.
Progressive flexible work arrangements as applicable to certain positions.
Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement.

Join Our Team as a Customer Care Representative at Epiroc!

Epiroc Canada Customer Center is currently looking for an enthusiastic and motivated candidate for the position of Customer Care Representative for inside sales. Customer Care Representative is responsible for upselling and maximizing customer satisfaction. Within this role, you will be responsible for all commercial inquiries, requests for quotes, sales administration, troubleshooting and finding solutions to meet customer demand and expectations within a designated region.

Work Type: Hybrid (Tuesday-Thursday in-office)

Shift Timings: Monday-Friday, 8:00 AM-4:30 PM, with participation in a two-week on-call rotation 1-2 times per year.

Responsibilities:

Provide commercial parts support to our customers
Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders
Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries, non-conformances, returns and customer complaints
Answer incoming phone calls and e-mails from all sales channels
Leveraging your technical expertise, assist in investigating problems relating to Part Sales and Pricing
Responsible to process Returns and credits
Work with both RDC and GDC inbound replenishment and order fulfillment to expedite orders and actively seeking alternatives to improve our delivery and/reduce back-orders. You will act as an escalation point for the Customer with a focus on manual allocations and finding alternative solutions.
Working with External Sales team and Supply Chain, you will coordinate and lead customer engagement activities from pro-active selling to follow-up and expediting open orders.
Maintain a courteous and professional demeanor and communication with customers and internal staff at all times
Participate in employee development programs including product and application training, business and personal development opportunities

Knowledge/Education:

Five to ten years of Customer Service experience in the Mining & Construction industry preferred
High school diploma required, post-secondary education preferred or equivalent work experience
Persons in the Mining and/or construction industry will only be considered
Must have 5+ Years working either underground or surface on Epiroc/Heavy Equipment
Parts Technician with Red Seal Certification is an asset/preferred
Proficiency in Microsoft Applications such Word, Excel, Outlook are an asset
Experience in M3 is an asset

Skills and Abilities:

Must possess excellent oral and written communication skills
Must be self-motivated, detail oriented, able to manage multiple priorities and highly organized

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

We believe all persons are entitled to equal opportunity. We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non-Canadians who are eligible to work in Canada.

We want you to take part in our journey. Accommodation is always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative should you require accommodation to attend an interview or participate in the selection process.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com

The work environment reflects typical conditions encountered while performing the essential functions of this role in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The noise level is generally low to moderate.

This job will be posted until 11/11/2026, after which applications will no longer be accepted.

Expected compensation range: CAD $65,000 - $90,000 base salary, plus eligibility for a 12% annual bonus. Final compensation will be determined based on qualifications, skills, and relevant experience.

Apply About employer

More about this job

Responsibilities

Provide commercial parts support by responding to customer inquiries about products, pricing, availability, delivery, returns, and complaints, while processing quotes, orders, returns, and credits. Coordinate with sales and supply chain teams to expedite orders, resolve issues, identify alternatives, and proactively support customer engagement and satisfaction.

Requirements

A high school diploma is required, and post-secondary education is preferred; candidates should have five to ten years of customer service experience in the mining and construction industry. The posting also requires at least five years of underground or surface experience working with Epiroc or heavy-equipment parts; Red Seal certification is preferred, and Microsoft Office proficiency and M3 experience are assets.

Skills

Customer Service
Inside Sales
Upselling
Customer Satisfaction
Commercial Parts Support
Sales Administration
Troubleshooting
Order Fulfillment
Inventory and Stock Inquiries
Pricing and Quotation Support
Returns and Credits Processing
Order Expediting
Customer Complaint Resolution
Microsoft Word
Microsoft Excel
Microsoft Outlook

Benefits

Annual Employee Bonus and Incentives
Family-Friendly Benefits Package
Company-Matching Retirement Savings Plan
Paid Vacation
Paid Sick Time
Fleet Vehicles
Travel Allowances
Relocation Support
Employee Perks and Discounts
Trades Apprenticeships
Training and Education Support
Flexible Work Arrangements
Company-Sponsored Events

Visa sponsorship

Not detected in the job text

Keywords

Mining
Construction
Customer Service
Inside Sales
Commercial Parts Support
Heavy Equipment
Epiroc Equipment
Parts Technician
Red Seal Certification
Sales Administration
Customer Satisfaction
Upselling
Troubleshooting
Parts Pricing
Quotations
Order Fulfillment
Inventory Availability
Lead Times
Returns and Credits
Customer Complaints
Order Expediting
Manual Allocations
Supply Chain
Microsoft Word
Microsoft Excel
Microsoft Outlook
M3
Product Training

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