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Added 16 hours ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Excellent written and verbal communication with the ability to communicate effectively with business, technology, vendors, Product Owners, and senior stakeholders.
Added 35 mins ago
NB
Senior Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
You are part of a team of 15 colleagues in the Client Data Valuation sector and report to the Senior Manager – Analytics. Our team stands out for its expertise in predictive modelling of…
Added 1 hour ago
A
Senior Dynamics 365 F&O Functional Consultant-RQ00762
Amyantek
Toronto, ON
- Contract
…solid functional and system knowledge across areas such as Product Information Management, Procure-to-Pay, Order-to-Cash, Master Planning, and ideally WMS. They should be able to discuss…
Added 1 hour ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
Produce the content for conference campaigns and named-account campaigns with the Senior Marketing Manager and the Field Marketing Manager: invitations, landing pages, expert-session…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
FI
Principal Software Engineer - Zynque
Fulfillment IQ
Remote, Canada
- $175,000 to $210,000 CAD / year
- Full-time
- Remote
…real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain…
Added 3 hours ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 CAD / year
- Full-time
We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the end-to-end post-sales journey for our most…
Added 5 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 5 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 5 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 5 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 5 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 5 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 8 hours ago
SI
Senior Paid Social Manager
Scribd, Inc.
Vancouver, BC
- Full-time
We're seeking an experienced Senior Paid Social Manager to join our performance marketing team, focusing on scaling our presence across Meta, TikTok, Reddit, and exploring other emerging…
Added 8 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 9 hours ago
NB
Senior Treasury Manager, Creative Media & Technology
National Bank of Canada
Vancouver, BC
- Full-time
…innovative companies at every stage of their growth journey. As a Senior Treasury Manager within Commercial Banking, you will play a strategic role in helping organizations operating in the…
Added 10 hours ago
Sr Regional Health & Safety Manager
Amrize
Mississauga, ON
The Senior Regional Manager Health & Safety (H&S) continuously monitors and improves H&S performance through communication, implementation of corrective actions for identified risks and…
Added 13 hours ago
I-
Senior Product Manager
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
· Experience leading product management for complex enterprise platforms or public-facing digital services.
Added 14 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 15 hours ago
Marketing Specialist
Cosmetic Physician Partners
Montreal, QC
…deployment, performance reporting, and stakeholder communication. The Manager operates as the strategic lead for clinic growth by setting direction, driving accountability across internal…
Added 17 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 17 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 17 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 17 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 17 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 17 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…

Epiroc

Global Customer Manager

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Your overall mission is to safeguard that Epiroc continuously gains market shares in the segments we operate, being recognized as a market leader and operating with the profitability the Epiroc Group expects.

As a Global Customer Manager your mission is to maximize our share of spend and profitability across the entire Epiroc portfolio, strengthen strategic relationships with selected customers, and align our business planning to our customers. Ensuring internal collaboration, satisfaction and customer centricity is a defining measurement of success for this role.

Your key responsibilities are:

Leadership:

High focus on SHEQ (Safety, Health, Environment, Quality) in all we do.
Respects and live up to the values of Epiroc.
Contribute to a customer centric culture, act as the voice of the customer and take ownership and responsibility for increased win rate.
Effectively engage internally across Divisions and Customer Centers to develop solutions for current and future customer challenges.
Create strong internal and external relationships, built on integrity and trust.
Contribute as a key member of the Global Customer Relationship team.

Growth:

Work with Centers to build senior relationships with key global contractors on a global scale
Validate what is required for Epiroc to win market share in the global contractor market. Create a long-term strategy and execution plan and align it with divisional objectives and planning.
Identify and leverage areas of best practice within Epiroc.
Become the voice of the market in relation to Global Contractors within Epiroc and build a business case for internal change that will increase Epiroc market share.
Develop a commercial framework (GFA) suitable for Global Contractors with incentives for sustained growth.
Recommend a structure to further grow and sustain success in the Globa Contractor market.
For key strategic deals create a must win plan in close collaboration with the respective division and customer center with follow up to execution and successful commercial outcomes.
Act as a conductor of business and relationships and be responsible for global customer business planning and strategy.

Operational Excellence:

Deliver business updates for your customers to the VP of GCR, General Managers and Division presidents (and others as required).
Prepare and present Global Customer Strategy at annual Key Account Reviews to Presidents and BA Presidents
Manage internal and external engagement plans specific to the selected customers.
Develop market intelligence and competitor follow-up to become a part of daily working.
Effectively collaborate, coordinate and communicate across divisions and Customer Centres to present one voice to the customer

Market Development:

Strategically introduce customers to new technology/services/consumables and attachments.
Include new technologies, digitalization, sustainable offering and acquisitions.
Develop and execute innovative commercial and product strategies to take market share from competitiors

Role relationship and requirements:

Reporting Relationship:

Reports Directly to the VP for Global Customer Relationships.

Customer portfolio:

The customer portfolio may be reassigned to suit business requirements. The current customer assignment is Global Contractors.

Role Requirements:

Ten years of prior commercial experience (Slales, Marketing or Procurement) within the mining and or construction industry.
Good technical understanding of drill, load and haul equipment used in both surface and underground mining.
Experience working in or with large contract mining companies or OEM’s.
Capable of building and sustaining strong external and internal relationships.
Ability to work in a global and diverse team and capable of traveling internationally, sometimes at short notice.
Strong negotiation and influencing skills and a demonstrated collaborative approach to achieving results.
At least 50% travel

Location:

Mississagua, Canada

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com

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More about this job

Responsibilities

Lead global customer strategy and business planning for selected customers, building senior relationships and increasing Epiroc’s share of customer spending and profitability. Coordinate across divisions and customer centers to develop commercial plans, pursue strategic deals, introduce new technologies and sustainable offerings, and report customer business updates to senior leaders.

Requirements

Requires at least ten years of commercial experience in sales, marketing, or procurement within mining or construction, along with a strong technical understanding of surface and underground mining equipment. Candidates should have experience with large contract mining companies or OEMs, strong negotiation and relationship-building skills, the ability to work in global teams, and willingness to travel internationally at least 50% of the time.

Skills

Strategic Account Management
Commercial Strategy
Business Planning
Sales Growth
Negotiation
Influencing
Relationship Building
Cross-Functional Collaboration
Market Intelligence
Competitor Analysis
Mining Equipment Knowledge
Global Customer Management
Commercial Deal Planning
Customer-Centricity
International Travel

Visa sponsorship

Not detected in the job text

Keywords

Mining
Construction
Global Contractors
Drill Equipment
Load And Haul Equipment
Surface Mining
Underground Mining
Original Equipment Manufacturers
Sales
Marketing
Procurement
Strategic Account Management
Global Customer Relationships
Market Share
Commercial Framework
Global Framework Agreement
Key Account Reviews
Market Intelligence
Competitor Analysis
Digitalization
Sustainable Mining
Aftermarket Support
Safety, Health, Environment, And Quality
Customer Business Planning

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