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Added 1 hour ago
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Représentant(e) du support aux ventes à la clientèle / Customer Sales Support Representative
Sandvik
Sudbury, ON · Val-d'Or, QC · Val Dor
- Full-time
Currently, we have an opening for a Customer Sales Support Representative. The Customer Sales Support Representative is responsible for providing industry leading sales support, which…
Added 6 hours ago
NC
Receptionist (Maternity Leave Replacement)
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Be the Ambassador of Stingray: As the first point of contact for our guests, partners, and employees, you will provide a warm, professional, and memorable welcome experience. You will:
Added 7 hours ago
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Business Development Coordinator - Crosstown Chrysler
AutoCanada Inc.
Edmonton, AB
- $40,000 to $60,000 CAD / year
As a BDC Service Representative in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional…
Added 8 hours ago
KD
Représentant·e, Service aux consommateurs Customer Service Rep
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Expérience de travail dans un centre d’appels, en service à la clientèle ou dans le commerce de détail requise. Deux ans d’expérience minimum au sein d’une équipe de service à la clientèle…
Added 8 hours ago
WS
Business Support Specialist - Bilingual - (Fixed Term Until February 2, 2027)
WCG Services
Ottawa, ON
- Full-time
…bring exceptional technical skills, resourcefulness, business experience, and work independently and with the organizations internal and external stakeholders. You will also prepare and…
Added 9 hours ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
Posséder de 1 à 3 ans d’expérience en coordination ou en gestion de projets
Added 9 hours ago
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Représentant·e, Service aux consommateurs Customer Service Rep
Keurig Dr Pepper
Montreal, QC
- Full-time
Expérience de travail dans un centre d’appels, en service à la clientèle ou dans le commerce de détail requise. Deux ans d’expérience minimum au sein d’une équipe de service à la clientèle…
Added 10 hours ago
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Business Development Representative
Workwolf
Montreal, QC
- Full-time
As a Business Development Representative, your primary focus will be developing new business within an assigned territory. This is a hunter-style sales role where you will prospect, build…
Added 11 hours ago
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Field Service Implementation Representative - Ontario
Roche
ON · Canada DIA Field - Central
- Full-time
…environment and understand the importance of our solutions on the customer experience and patient care. Your passion for problem resolution and customer satisfaction is supported by your…
Added 11 hours ago
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Field Service Implementation Representative - Quebec
Roche
Quebec, QC · Canada DIA Field-Quebec
- Full-time
…travail où se sentir valorisé, respecté et responsabilisé est une expérience…
Added 11 hours ago
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Représentant(e) Bilingue, Service Aux Clients / Bilingual Client Service Representative
TEKsystems
Montreal, QC
- $25 CAD / hour
- Contract
As a Customer Service Representative, you will be the first point of contact for clients, delivering a professional and positive customer experience through various communication channels.…
Added 11 hours ago
W
Représentant au service à la clientèle
WestGroupe
Montreal, QC
- Full-time
As a customer service representative, you will be responsible for the management of customer orders. With your ability to listen, you'll build relationships of trust with the customer and…
Added 12 hours ago
S
Receptionist (Maternity Leave Replacement)
Stingray
Montreal, QC
- Full-time
Be the Ambassador of Stingray: As the first point of contact for our guests, partners, and employees, you will provide a warm, professional, and memorable welcome experience. You will:
Added 12 hours ago
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Transition Coordinator - Pediatrics
St.Amant
Winnipeg, MB
- $47.54 to $62.08 CAD / hour
- Full-time
…with partnered programs while offering employees respectful customer…
Added 12 hours ago
IP
Call Centre Clerk - Moncton
Indigo Park Canada
Moncton, NB
- Part-time
Are you passionate about helping people and creating great customer experiences? Join Indigo Park Canada as a Bilingual Call Centre Representative and become the first point of contact for…
Added 13 hours ago
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Broker Sales - Bilingual Sales Representative
OTIP (Ontario Teachers Insurance Plan)
Waterloo, ON
- Full-time
Owning and resolving all customer inquiries, ensuring minimal customer effort and a seamless experience.
Added 13 hours ago
IG
Call Center Representative
Insight Global
Laval, QC
- Full-time
The Call Centre will be providing outstanding customer experience through various communication channels to help the organization focus on business and branch growth.
Added 13 hours ago
C
Client Associate (IR licensed) Mandarin speaking
CIBC
Toronto, ON
- Full-time
Analytical Thinking, Business Development, Business Documentation, Customer Experience (CX), Developing Proposals, Financial Products, Investment Portfolios, Marketing Activities,…
Added 14 hours ago
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Specialist Marketing
CN
Brampton, ON
- Full-time
Provide guidance to Account Managers and Accounting Representative on customer disputes
Added 14 hours ago
UI
Customer service representative Human Resources
UAP Inc.
Montreal, QC
- $40,600 to $61,000 CAD / year
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 14 hours ago
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Customer service representative Human Resources (Contract 1 year)
UAP Inc.
Montreal, QC
- $40,600 to $61,000 CAD / year
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 14 hours ago
M
Représentant, soutien des ventes 10h30 à 19h00 l Sales Support Representative 10:30am to 7:00pm
Medisca
Montreal, QC
- Full-time
The Sales Support Representative's prime focus is to provide support to the sales team and deliver an exceptional customer experience. Working in a fast paced and unique industry the Sales…
Added 14 hours ago
IG
Customer Service Representative
Insight Global
Mississauga, ON
- $35 to $42 CAD / hour
- Contract
The Customer Service Representative serves as the primary point of contact for key account customers and specialty teams. This individual will manage customer inquiries, process and track…
Added 14 hours ago
M
Représentant, soutien des ventes 10h30 à 19h00 l Sales Support Representative 10:30am to 7:00pm
Medisca
Montreal, QC
- Full-time
The Sales Support Representative's prime focus is to provide support to the sales team and deliver an exceptional customer experience. Working in a fast paced and unique industry the Sales…
Added 14 hours ago
B
Senior Manager, Marketing and Commercial Operations
BD
Mississauga, ON
- Full-time
…vision that drives sustainable growth, market expansion, and customer engagement across the country. As a key member of the leadership team, you will define and lead the overarching…

Epiroc

Project Engineering Specialist

Sudbury, ON, Canada
Lively, ON, Canada

Expected compensation range: $100,000.00 - $120,000.00 · Full-time

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Job details

Pay: Expected compensation range: $100,000.00 - $120,000.00
Job type: Full-time
Apply by: Nov 1, 2026
Experience: Engineering Technologist with +5 years practical work experience.
Posting language: English
Posted: Oct 2, 2026

Original job description

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:

Competitive wages and annual employee bonus and incentives as applicable to certain positions.
Family-friendly benefits package.
Company matching group retirement savings plan.
Paid vacation and sick time.
Fleet vehicles and travel allowances (as applicable).
Support for relocations.
Employee perks and discounts.
Trades apprenticeships.
Support for growth, training and education.
Progressive flexible work arrangements as applicable to certain positions.
Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement.

Join Our Team as a Project Engineering Specialist at Epiroc!

The Project Engineering Specialist is the technical expert responsible for the implementation and support of mining automation and technology solutions from the respective product lines. The Project Engineering Specialist will take responsibility of the product implementation to the end customer which may include, but not limited to planning, installation, configuration, customization, commissioning, training, stabilization, and ongoing support.

Work Type (Onsite/Hybrid/Remote):

Hybrid

Responsibilities:

Lead the successful implementation of automation and technology products in our local market
Answer customer inquiries and help them resolve any issues they may have with the product. They may provide information, troubleshoot problems, or escalate issues to other teams.
Investigate and diagnose product issues reported by customers. They work closely with engineering and other teams to resolve these problems quickly and efficiently.
Create and maintain documentation that outlines product usage instructions. This documentation helps customers get the most out of the product and can also be used to train new users.
Offer training sessions to customers. These training sessions can help customers learn how to use the product, troubleshoot common problems, and get the most out of the product’s features.
Collaborate with other teams within the company. They work with sales teams to assist in product demonstrations and presentations.
They also work with marketing teams to promote the product to potential customers.
Will work closely with production and maintenance groups post implementation to ensure ROI is achieved by tracking and evaluating KPI.
Analyze customer feedback and product usage metrics. This feedback helps them identify areas where the product can be improved and developed.
Demonstrated ability to oversee and coordinate projects, ensuring that objectives are achieved efficiently and within designated timelines. This includes planning, resource allocation, and monitoring project progress to deliver successful outcomes.
Experienced in identifying, diagnosing, and resolving technical issues through practical, hands-on approaches. This skill encompasses rapid problem-solving and effective implementation of solutions to maintain operational continuity.
Proficient in creating Power BI reports that visualize and interpret data for informed decision-making. This includes designing and compiling reports that provide clear, actionable insights to stakeholders and project teams.

Knowledge/Education:

Degree in Mechatronics Engineer, or similar
Project Management experience – PMP or similar designation is an asset
Engineering Technologist with +5 years practical work experience.

Skills and Abilities:

Knowledge of mining operations
Experience with managing technical projects
Experience with servers and network configurations
Experience with data interpretation and dashboard generation
Highly developed analytical skills
Strong communication and presentation skills
Bilingual in both official languages (French and English) is an asset.
Ability to travel both domestic and international.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Expected compensation range: $100,000.00 - $120,000.00

We believe all persons are entitled to equal opportunity. We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non-Canadians who are eligible to work in Canada.

We want you to take part in our journey. Accommodation is always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative should you require accommodation to attend an interview or participate in the selection process.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com

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More about this job

Responsibilities

Lead implementation of mining automation and technology products, including planning, installation, configuration, commissioning, customer training, stabilization, and ongoing support. Diagnose customer issues, coordinate with internal teams, create product documentation and Power BI reports, and track performance metrics to evaluate customer outcomes.

Requirements

The role seeks a mechatronics engineering or similar degree, or an engineering technologist with more than five years of practical experience; project management experience is required, with PMP or a similar designation considered an asset. Candidates should understand mining operations, technical projects, servers and networks, data interpretation, and dashboard generation, and be able to communicate effectively and travel domestically and internationally; French and English bilingualism is an asset.

Skills

Mining Operations Knowledge
Technical Project Management
Automation Implementation
Troubleshooting
Server And Network Configuration
Data Interpretation
Dashboard Generation
Power BI Reporting
Analytical Skills
Customer Support
Training And Presentation
Project Coordination
KPI Tracking
Technical Documentation
Mechatronics Engineering
French And English Bilingualism

Benefits

Competitive Wages
Annual Employee Bonus And Incentives
Family-Friendly Benefits Package
Company-Matching Group Retirement Savings Plan
Paid Vacation
Paid Sick Time
Fleet Vehicles And Travel Allowances
Relocation Support
Employee Perks And Discounts
Trades Apprenticeships
Training And Education Support
Flexible Work Arrangements
Company-Sponsored Events

Visa sponsorship

Not detected in the job text

Keywords

Mining Automation
Mining Operations
Mechatronics Engineering
Engineering Technology
Project Management
PMP
Product Implementation
Installation
Configuration
Customization
Commissioning
Customer Training
Technical Support
Troubleshooting
Server Configuration
Network Configuration
Power BI
Data Interpretation
Dashboard Generation
KPI Tracking
Customer Feedback
Product Usage Metrics
Technical Documentation
Resource Allocation
Project Coordination
French
English
Mining Technology

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