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Added 1 month ago
Guest Experience Manager
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Epiroc

Service Technician - Field Mechanic

AB, Canada
Edmonton, AB, Canada

Wage/salary for position: $34.99-$55.87/hour · Full-time

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Job details

Pay: Wage/salary for position: $34.99-$55.87/hour
Job type: Full-time
Apply by: Dec 14, 2026
Posting language: English
Posted: Nov 14, 2026

Original job description

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:

Competitive wages and annual employee bonus and incentives as applicable to certain positions
Family-friendly benefits package
Company matching group retirement savings plan
Paid vacation and sick time
Fleet vehicles and travel allowances (as applicable)
Support for relocations
Employee perks and discounts
Trades apprenticeships
Support for growth, training and education
Progressive flexible work arrangements as applicable to certain positions
Employee social engagement activities and company-sponsored events including fundraising, family, and community involvement

Join Our Team as a Service Technician Field at Epiroc!

The Field Technician participates in the inspection, testing, diagnosis, and repair of heavy-duty mining equipment by using critical thinking skills, strategies and by applying fundamental knowledge of heavy-duty equipment operations, components and their interrelationships while working with safety as a top priority. Field Technicians also engage in the development and application of strengthening and maintaining customer relationships and satisfaction.

Shift Timings:

This position operates on a rotational schedule of 2-weeks on, followed by 2-weeks off. During work rotations, employees work 12-hours shifts on a rotating schedule of days and nights based on operational needs.

Responsibilities:

Perform equipment service, troubleshooting and repairs
Work on surface and underground Epiroc equipment
Conduct machine audits/inspections as required
Read and interpret electrical and hydraulic schematics
Develop and maintain a positive customer experience
Daily time entry and technical reporting as required
Daily shift reports
Participate in company training opportunities
Work within and promote a supportive and innovative team culture
Work includes travel to multiple sites and flexible hours including some weekend work
Some travel out of province may be required
Actively participate in continuous improvement initiatives
Perform other relevant tasks and duties as assigned by the manager

Knowledge/Education:

Minimum two to three (2-3) years of related experience within the mining industry
Heavy Duty Equipment Technician certificate/licence (preferred), we encourage candidates with Automotive, Truck & Transport, and Agriculture certificates to apply
Possess a valid vehicle driver’s licence

Skills and Abilities:

Resourceful with demonstrated troubleshooting and problem-solving skills
Self-motivated and driven to achieve customer satisfaction targets
Demonstrated ability to be flexible and adaptable in exercising judgment in a changing environment and to manage competing priorities
Strong attention to detail
Organizational and time management skills
Excellent communication skills both verbal and written
Good computer-based skills (i.e., emails, service reports.)
Willingness to travel and to go on site
Fluent in both English and French would be an asset

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

We believe all persons are entitled to equal opportunity. We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non-Canadians who are eligible to work in Canada.

We want you to take part in our journey. Accommodation is always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative should you require accommodation to attend an interview or participate in the selection process.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com

The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles and outdoor weather conditions, with occasional exposure to high, precarious places, toxic or caustic chemicals and the risk of electrical shock. Employees will be expected to sit for extended periods if needed, use hands to feel and reach with hands and arms, talk and hear. Company provided Personal Protective Equipment (PPE) is required in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. This position is considered Safety Sensitive.

This job will be posted until insert date 12/4/2026, after which applications will no longer be accepted.

Wage/salary for position: $34.99-$55.87/hour

Apply on LinkedIn About employer

More about this job

Responsibilities

Inspect, test, diagnose, service, and repair Epiroc surface and underground mining equipment, including conducting machine audits and interpreting electrical and hydraulic schematics. Maintain positive customer relationships through responsive service, accurate time entry and technical reporting, participation in training and continuous improvement, and collaboration with the team.

Requirements

Candidates need at least two to three years of related mining-industry experience and a valid driver's licence. A Heavy Duty Equipment Technician certificate or licence is preferred; candidates with automotive, truck and transport, or agricultural credentials are also encouraged to apply, along with strong troubleshooting, communication, organizational, and customer-service abilities.

Skills

Equipment Troubleshooting
Heavy-Duty Equipment Repair
Equipment Inspection
Electrical Schematics
Hydraulic Schematics
Problem-Solving
Customer Service
Communication
Time Management
Technical Reporting
Adaptability
Attention to Detail
Teamwork
Computer Skills
Safety Awareness
Continuous Improvement

Benefits

Competitive Wages
Annual Employee Bonus and Incentives
Family-Friendly Benefits Package
Company-Matching Retirement Savings Plan
Paid Vacation and Sick Time
Fleet Vehicles and Travel Allowances
Relocation Support
Employee Perks and Discounts
Trades Apprenticeships
Training and Education Support
Flexible Work Arrangements
Employee Social Engagement Activities and Company-Sponsored Events

Visa sponsorship

Not detected in the job text

Keywords

Mining
Heavy-Duty Equipment
Field Service
Equipment Maintenance
Equipment Repair
Troubleshooting
Equipment Diagnostics
Machine Audits
Equipment Inspections
Electrical Schematics
Hydraulic Schematics
Surface Mining Equipment
Underground Mining Equipment
Customer Relationships
Technical Reporting
Shift Reports
Heavy Duty Equipment Technician Certificate
Automotive Certificate
Truck and Transport Certificate
Agriculture Certificate
Driver's Licence
Safety-Sensitive Work
Personal Protective Equipment
Continuous Improvement
Mining Industry

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