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SAP Billing Consultant

  • Toronto, ON, Canada

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Job details

Job type
Contract
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Posting language
English
Posted

Original job description

Role Name: SAP Billing Consultant

Work Site: Toronto, Ontario (Hybrid)

SAP Billing consultant

1- Support day-to-day billing operations, including investigation and resolution of billing-related exceptions.

2- Guide the team in managing, prioritizing, and resolving billing exceptions based on business impact and operational urgency.

3- Apply SAP Billing functional and technical expertise to identify root causes, recommend improvements, reduce recurring exceptions, and ensure smooth execution of billing processes.

4- Collaborate with business and AMS teams to troubleshoot complex billing issues and drive timely resolution of defects and process gaps.

5- Develop and maintain operational knowledge, including exception-handling procedures, troubleshooting guidelines, and knowledge transfer to strengthen the team's ability to independently manage recurring billing issues.

More about this job

Responsibilities

Support daily SAP billing operations by investigating, prioritizing, and resolving billing exceptions and complex issues. Identify root causes, recommend process improvements, collaborate with business and AMS teams, and develop operational guidance to help the team manage recurring issues independently.

Requirements

The role calls for SAP Billing functional and technical expertise and the ability to troubleshoot billing issues, identify root causes, and improve processes. It also requires collaboration with business and AMS teams, exception prioritization, and the ability to develop procedures and transfer knowledge.

Skills

  • SAP Billing
  • Billing Operations
  • Exception Management
  • Root Cause Analysis
  • Troubleshooting
  • Process Improvement
  • Defect Resolution
  • Operational Urgency
  • Knowledge Transfer
  • Procedure Development
  • Business Collaboration

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Finance & Accounting
  • Consulting
  • Customer Service & Support

Keywords

  • SAP Billing
  • Billing Operations
  • Billing Exceptions
  • Exception Handling
  • Root Cause Analysis
  • Troubleshooting
  • Process Improvement
  • Billing Processes
  • Defect Resolution
  • Process Gaps
  • Business Impact
  • Operational Urgency
  • Knowledge Transfer
  • Operational Procedures
  • Troubleshooting Guidelines

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