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Added 6 mins ago
VP
System Integration Project Manager
Vista Projects
Calgary, AB
- Full-time
This is not a traditional project administration role. The right candidate thinks like an engineer, manages like a delivery lead, and is energized by applying AI tools to real industrial…
Added 6 mins ago
AC
Senior Project Manager - Civil
Accenture Construct
Toronto, ON
- Full-time
We plan them, engineer them, deliver them and hand them over - and unlike most of this market, we're on the hook for whether they land on time. More than 5,000 practitioners across the…
Added 6 mins ago
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Senior Machine Learning Engineer
BuzzClan
Toronto, ON
- Contract
Job Title: Machine Learning Engineer – Senior
Added 6 mins ago
IA
Sr. AI Data Platform Engineer (FinOps Reporting)
IT Accel, Inc.
Toronto, ON
- Full-time
Added 6 mins ago
MG
Civil Engineering Technologist
MHB Group Canada
Toronto, ON · Greater Toronto and Hamilton Area, ON
- $70,000 to $85,000 CAD / year
- Full-time
…operations and looking to add a Civil Engineering Technologist or Engineer-in-Training (EIT) to its growing…
Added 6 mins ago
CT
Lead QA Engineer
Cosmo Technologies
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
Role Summary: We are seeking a highly skilled and forward-thinking Lead QA Engineer to guide our global QA efforts while introducing and embedding AI-based tools and intelligent automation…
Added 6 mins ago
HO
BI Analytics Engineer
Hydro One
Toronto, ON
- $80 to $90 CAD / hour
- Contract
We are seeking a BI / Analytics Engineer to support the data, semantic model, and reporting components of contact center analytics solutions built on Microsoft Fabric and Power BI.
Added 6 mins ago
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Aircraft Maintenance Engineer Apprentice
Rise Air
Saskatoon, SK
- Full-time
Are you ready to turn your aviation training into hands-on experience? Join Rise Air as an Aircraft Maintenance Engineer Apprentice and develop your skills alongside experienced aviation…
Added 6 mins ago
PR
Corporate Planning Engineer
Parex Resources
Calgary, AB
- Full-time
Our Capital Markets & Corporate Planning team is seeking an Engineer with Operations and Development Planning background, to report to the Team Lead Corporate Planning, in the capacity of…
Added 6 mins ago
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System Test Engineer
Artech
Montreal, QC
- Contract
Added 6 mins ago
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Project Engineer
The Planet Group
Montreal, QC
- Full-time
Added 6 mins ago
IP
Manager - Coating Technologies & Development
IMPACT Pump Solutions
Calgary, AB
- Full-time
Professional Engineer designation is an asset but is not required unless the position holds formal engineering approval authority.
Added 6 mins ago
BH
Sr. Engineer - Dam Safety Surveillance
BC Hydro
Burnaby, BC
- Full-time
This is a full-time, regular Dam Safety Engineer position with the Dam Safety Surveillance Team. In this role, you will be responsible for dam safety activities at the W.A.C. Bennett, Peace…
Added 6 mins ago
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Ingénieur en amélioration continue / Continuous Improvement Engineer - French
Wonderbrands
Gatineau, QC
- Full-time
Reporting to the team leader of the continuous improvement engineer, the continuous improvement engineer will initiate and lead the execution of projects related to the standardization of…
Added 6 mins ago
BO
IT & Systems Manager (AI-First)
Bells of Steel
Calgary, AB
- Full-time
You'll lead our small technical team: our AI and internal tools developer, a contract AI engineer, and the app developers we're hiring now. You'll set the rules for how we build and review…
Added 6 mins ago
Director, Engineering, Pacific Link
Trans Mountain
Calgary, AB
Added 6 mins ago
AT
Surgical AI Scientist
Adoc Talent Management
Remote, Canada
- Full-time
- Remote
To accelerate the growth of their company, they are looking for an AI Scientist/Engineer who will play a key role in developing, training, and deploying deep learning models that operate…
Added 6 mins ago
Maintenance Services Worker
HealthCareersInSask.ca
Wawota, SK
Refrigeration Engineer certificate, where required by the job
Added 6 mins ago
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Maintenance Services Worker
HealthCareersInSask.ca
Wawota, SK
- Part-time
Refrigeration Engineer certificate, where required by the job
Added 6 mins ago
C
Lead QA Engineer
COSMO
Remote, Canada
- $95,000 to $130,000 CAD / year
- Full-time
- Remote
Role Summary: We are seeking a highly skilled and forward-thinking Lead QA Engineer to guide our global QA efforts while introducing and embedding AI-based tools and intelligent automation…
Added 6 mins ago
Occupation Health & Safety Officer (Inspector (Specialist) 3) (Designated)
The Government of Nova Scotia
Dartmouth, NS
Added 6 mins ago
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Senior Traction Engineer
Arcadis
Toronto, ON
- Full-time
Arcadis is seeking a qualified Senior Traction Power Engineer to join our Rail & Transit business and work on delivering our existing and future portfolio of projects. This position can be…
Added 21 mins ago
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Ingénieur en amélioration continue / Continuous Improvement Engineer
Wonderbrands
Gatineau, QC
- Other
Reporting to the team leader of the continuous improvement engineer, the continuous improvement engineer will initiate and lead the execution of projects related to the standardization of…
Added 21 mins ago
AC
Senior Presales Solutions Architect, AWS
Adastra Corporation
Markham, ON
- Full-time
AWS certifications such as Solutions Architect – Professional, Data Engineer – Associate.
Added 35 mins ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:

Epsilon Solutions Ltd.

Senior AI Engineer

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior AI Engineer - Copilot / ChatGPT / Grok / Claude / Gemini

Montreal, QC

Full Time

Role Summary

We are seeking a Senior Level 3 AI Engineer to act as the first point of call for engineering issues across the firm’s end user AI products - Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok and Gemini, together with other AI products as they are introduced (for example Zoom AI Companion). You will investigate complex queries that front-line support cannot resolve, work with lead Microsoft and vendor engineers on new features, and uplift the wider support team. Each engineer maintains broad coverage of the full portfolio while owning one product as point of contact. Over time, the team will help build an agent to automate training, Level 2 and QA tasks.

Key Responsibilities

Act as the first point of call for engineering issues across the AI portfolio and investigate complex queries that Level 2.5 cannot resolve.

Configure, deploy and scale AI products, including tenant and admin configuration, integrations and automation (e.g. M365, Entra ID, Purview/DLP, Azure OpenAI, connectors and the Power Platform).

Work with lead Microsoft and vendor engineers to test, validate and roll out new features and models, balancing speed of enablement against security and compliance.

Review Level 2.5 documentation and knowledge articles for quality and accuracy, and feed corrections back into the knowledge base.

Train and uplift the Level 2.5 support team; provide deep-dive guidance and escalation paths.

Own one AI product as point of contact (POC) while maintaining working knowledge of the full portfolio; provide cover for the partner location.

Drive incident, problem and root-cause analysis for platform reliability; contribute to post-implementation reviews.

Contribute to the longer-term goal of building an AI agent to automate training, Level 2 and QA activity.

Qualifications & Experience

6+ years in an engineering, platform or senior technical support role in enterprise environments (financial services preferred).

Hands-on experience deploying and supporting AI/LLM products or M365 at enterprise scale; strong understanding of generative-AI concepts.

Strong scripting and automation skills (e.g. Python, PowerShell, Microsoft Graph API) and familiarity with CI/CD concepts.

Experience with security and compliance controls relevant to AI (DLP/Purview, access management, SSO/SCIM, audit logging, responsible-AI policies).

Experience of connectors and/or the Power Platform; integration experience across M365, ServiceNow and identity platforms.

BSc/BA in Computer Science, Engineering or related field (or equivalent experience). For Montreal, bilingual (English/French) is an asset.

Core Skills

Deep technical troubleshooting and root-cause analysis across AI and M365 platforms.

Automation and scripting; ability to build tooling that reduces manual effort.

Feature and model evaluation; translating vendor releases into safe enterprise rollouts.

Knowledge-base authoring and mentoring of junior support staff.

Collaboration across locations with disciplined handover.

Key Performance Indicators

Time-to-resolution for escalated and complex engineering queries.

Quality of new-feature rollouts (defects, rollbacks, compliance adherence).

Accuracy and coverage of knowledge articles reviewed and improved.

Uplift in Level 2.5 first-time resolution as a result of training and documentation.

Contribution to automation/agent initiatives that reduce manual effort.

Working Conditions

Based in Montreal or Bengaluru with staggered hours to maximise daily coverage under the follow-the-sun model.

Operate within the follow-the-sun model across Montreal and Bengaluru, providing single-product ownership (acting as point of contact for one product) while maintaining broad coverage of the full AI portfolio,with structured handover of open items at shift change.

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More about this job

Responsibilities

Investigate complex engineering issues across the enterprise AI portfolio, configure and scale AI products, and coordinate secure feature rollouts with Microsoft and vendor engineers. Improve support quality through documentation, training, incident analysis, product ownership, and contributions to AI-driven automation.

Requirements

Requires at least six years of enterprise engineering, platform, or senior technical support experience, hands-on experience with enterprise AI/LLM products or Microsoft 365, and strong scripting and automation skills. Candidates should also have experience with AI security and compliance, integrations, and connectors or the Power Platform; a computer science, engineering, or related degree or equivalent experience is specified.

Skills

Technical Troubleshooting
Root-Cause Analysis
AI and LLM Platforms
Microsoft 365
Python
PowerShell
Microsoft Graph API
Automation
CI/CD
Security and Compliance
Data Loss Prevention
Microsoft Purview
Identity and Access Management
Feature and Model Evaluation
Knowledge-Base Authoring
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Copilot
OpenAI ChatGPT
Anthropic Claude
Grok
Gemini
Zoom AI Companion
Microsoft 365
Entra ID
Microsoft Purview
Data Loss Prevention
Azure OpenAI
Power Platform
Python
PowerShell
Microsoft Graph API
CI/CD
ServiceNow
SSO
SCIM
Audit Logging
Responsible AI
Generative AI
Large Language Models
Connectors
Incident Management
Root-Cause Analysis
Feature Evaluation
Model Evaluation
Knowledge Base
Follow-the-Sun Support

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