Find work in Canada.

601,283 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
Oversee day-to-day virtual service delivery across all channels (phone, email, and secure portal), ensuring a consistent, high-quality Member experience.
Added 11 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
Oversee day-to-day virtual service delivery across all channels (phone, email, and secure portal), ensuring a consistent, high-quality Member experience.
Added 11 mins ago
Engineering Lead Post Booking Optimization - Toronto, ON
Flight Centre
ON
Oversee the build and construction - design reviews, technical quality, and confidence that what is delivered matches what was designed.
Added 11 mins ago
MI
Fund Accounting Supervisor, Capital Activity- Private Markets
MUFG Investor Services
Toronto, ON
- $82,500 to $121,000 CAD / year
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 11 mins ago
AT
Dozer Operator
Arrow Transportation Systems Inc.
Princeton, BC · BC
- Temporary
Embodies Arrow’s Values: Safety, Quality, Responsibility, Teamwork, Integrity and Fun!
Added 11 mins ago
AT
Fuel Transloader
Arrow Transportation Systems Inc.
Fort Saskatchewan, AB
- Full-time
Embodies Arrow’s Values: Safety, Quality, Responsibility, Teamwork, Integrity and Fun!
Added 11 mins ago
Software Development Manager, S3 Index
Amazon
Vancouver, BC
- Own team-wide architectural decisions and technical direction for a high-visibility components of S3, ensuring quality software aligned with Amazon's engineering best practices while…
Added 11 mins ago
N
Medical Governance Lead
Novartis
Toronto, ON
- Full-time
Help shape trusted, agile and high-quality Medical Affairs execution in Canada. As Medical Governance Lead, you will provide end-to-end governance for GxP and other regulated Medical…
Added 11 mins ago
TH
Medical Affairs Specialist
Teladoc Health
Toronto, ON · ON
- $60,000 to $70,000 CAD / year
- Full-time
Partner closely with the medical and clinical operations leadership teams to align credentialing workflows, policy updates, and provider network standards with broader clinical governance…
Added 11 mins ago
N
Medical Governance Lead
Novartis
Toronto, ON
- Full-time
Help shape trusted, agile and high-quality Medical Affairs execution in Canada. As Medical Governance Lead, you will provide end-to-end governance for GxP and other regulated Medical…
Added 11 mins ago
OT
Manager, Communications & Public Affairs
Open Text Corporation
Mississauga, ON · Toronto, ON · Waterloo, ON
- Other
…who can keep multiple high-visibility workstreams moving, and partner across the business to turn strategy into high-quality…
Added 11 mins ago
OT
Associate Production Support Specialist
Open Text Corporation
Waterloo, ON
- Other
…culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape…
Added 11 mins ago
Premier Services Partner Manager
AppDirect
Toronto, ON
PartnerStack is the leading partner ecosystem platform for B2B SaaS - purpose-built to help software companies find, activate, and scale partnerships as a primary growth channel. Through a…
Added 11 mins ago
Customer Success Manager (Premier Services)
AppDirect
Toronto, ON
PartnerStack is the leading partner ecosystem platform for B2B SaaS - purpose-built to help software companies find, activate, and scale partnerships as a primary growth channel. Through a…
Added 11 mins ago
AC
Early Careers: Broker, Commercial Risk
Aon Corporation
Montreal, QC
- Full-time
…support renewals, manage client requests and help deliver high-quality client…
Added 11 mins ago
AC
Manager, Data and AI - AI Systems Integrations and Agentic technical owner
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Partner with AI Product Managers, Data Scientists, AI Engineers, Solution and Enterprise Architects, Cybersecurity, Cloud Operations, Platform Engineering and DataOps to translate designs…
Added 26 mins ago
S
Director – Station Infrastructure
SYSTRA
Toronto, ON
- Full-time
Delivery Partner (Delivery Partner) team will achieve this by facilitating Metrolinx’s creation of an
Added 26 mins ago
MD
Minnesota GreenCorps AmeriCorps Member - Americorp Worker
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by…
Added 26 mins ago
AS
Site Reliability Engineer
Apex Systems
Toronto, ON
- $50 to $55 CAD / hour
- Contract
You will partner closely with development and program teams during the design and implementation phases of a modern contact center platform, ensuring operational requirements, resiliency…
Added 26 mins ago
MI
Fund Accounting Supervisor, Capital Activity- Private Markets
MUFG Investor Services
Toronto, ON
- $82,500 to $121,000 CAD / year
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 26 mins ago
AN
Junior Agent
Anita Norris Model Management Inc.
Toronto, ON
- Full-time
…transitioning into the business side of the industry as a founding partner of Ice Milan. She later spent over eight years as an Agent and Director of Global Scouting for the Wilhelmina…
Added 26 mins ago
W
Specialist Mechanical Engineer - Static Equipment
Worley
AB · Edmonton, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 26 mins ago
XI
Product Owner (Field Services)
Xplore Inc.
Cornwall, ON
- Full-time
You will partner closely with IT teams in an Agile/Scrum environment to ensure high-quality, incremental delivery.
Added 26 mins ago
XI
Product Owner (Field Services)
Xplore Inc.
Fredericton, NB
- Full-time
You will partner closely with IT teams in an Agile/Scrum environment to ensure high-quality, incremental delivery.
Added 26 mins ago
GC
Chief Financial Officer
GlassRatner Canada
London, ON
- Full-time
Ontario Plants Propagation (OP) is a leading North American plant propagation company focused on producing high-quality young vegetable and soft fruit plants for commercial greenhouse…

Epsilon Solutions Ltd.

Senior AI Engineer

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior AI Engineer - Copilot / ChatGPT / Grok / Claude / Gemini

Montreal, QC

Full Time

Role Summary

We are seeking a Senior Level 3 AI Engineer to act as the first point of call for engineering issues across the firm’s end user AI products - Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok and Gemini, together with other AI products as they are introduced (for example Zoom AI Companion). You will investigate complex queries that front-line support cannot resolve, work with lead Microsoft and vendor engineers on new features, and uplift the wider support team. Each engineer maintains broad coverage of the full portfolio while owning one product as point of contact. Over time, the team will help build an agent to automate training, Level 2 and QA tasks.

Key Responsibilities

Act as the first point of call for engineering issues across the AI portfolio and investigate complex queries that Level 2.5 cannot resolve.

Configure, deploy and scale AI products, including tenant and admin configuration, integrations and automation (e.g. M365, Entra ID, Purview/DLP, Azure OpenAI, connectors and the Power Platform).

Work with lead Microsoft and vendor engineers to test, validate and roll out new features and models, balancing speed of enablement against security and compliance.

Review Level 2.5 documentation and knowledge articles for quality and accuracy, and feed corrections back into the knowledge base.

Train and uplift the Level 2.5 support team; provide deep-dive guidance and escalation paths.

Own one AI product as point of contact (POC) while maintaining working knowledge of the full portfolio; provide cover for the partner location.

Drive incident, problem and root-cause analysis for platform reliability; contribute to post-implementation reviews.

Contribute to the longer-term goal of building an AI agent to automate training, Level 2 and QA activity.

Qualifications & Experience

6+ years in an engineering, platform or senior technical support role in enterprise environments (financial services preferred).

Hands-on experience deploying and supporting AI/LLM products or M365 at enterprise scale; strong understanding of generative-AI concepts.

Strong scripting and automation skills (e.g. Python, PowerShell, Microsoft Graph API) and familiarity with CI/CD concepts.

Experience with security and compliance controls relevant to AI (DLP/Purview, access management, SSO/SCIM, audit logging, responsible-AI policies).

Experience of connectors and/or the Power Platform; integration experience across M365, ServiceNow and identity platforms.

BSc/BA in Computer Science, Engineering or related field (or equivalent experience). For Montreal, bilingual (English/French) is an asset.

Core Skills

Deep technical troubleshooting and root-cause analysis across AI and M365 platforms.

Automation and scripting; ability to build tooling that reduces manual effort.

Feature and model evaluation; translating vendor releases into safe enterprise rollouts.

Knowledge-base authoring and mentoring of junior support staff.

Collaboration across locations with disciplined handover.

Key Performance Indicators

Time-to-resolution for escalated and complex engineering queries.

Quality of new-feature rollouts (defects, rollbacks, compliance adherence).

Accuracy and coverage of knowledge articles reviewed and improved.

Uplift in Level 2.5 first-time resolution as a result of training and documentation.

Contribution to automation/agent initiatives that reduce manual effort.

Working Conditions

Based in Montreal or Bengaluru with staggered hours to maximise daily coverage under the follow-the-sun model.

Operate within the follow-the-sun model across Montreal and Bengaluru, providing single-product ownership (acting as point of contact for one product) while maintaining broad coverage of the full AI portfolio,with structured handover of open items at shift change.

Apply About employer

More about this job

Responsibilities

Investigate complex engineering issues across the enterprise AI portfolio, configure and scale AI products, and coordinate secure feature rollouts with Microsoft and vendor engineers. Improve support quality through documentation, training, incident analysis, product ownership, and contributions to AI-driven automation.

Requirements

Requires at least six years of enterprise engineering, platform, or senior technical support experience, hands-on experience with enterprise AI/LLM products or Microsoft 365, and strong scripting and automation skills. Candidates should also have experience with AI security and compliance, integrations, and connectors or the Power Platform; a computer science, engineering, or related degree or equivalent experience is specified.

Skills

Technical Troubleshooting
Root-Cause Analysis
AI and LLM Platforms
Microsoft 365
Python
PowerShell
Microsoft Graph API
Automation
CI/CD
Security and Compliance
Data Loss Prevention
Microsoft Purview
Identity and Access Management
Feature and Model Evaluation
Knowledge-Base Authoring
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Copilot
OpenAI ChatGPT
Anthropic Claude
Grok
Gemini
Zoom AI Companion
Microsoft 365
Entra ID
Microsoft Purview
Data Loss Prevention
Azure OpenAI
Power Platform
Python
PowerShell
Microsoft Graph API
CI/CD
ServiceNow
SSO
SCIM
Audit Logging
Responsible AI
Generative AI
Large Language Models
Connectors
Incident Management
Root-Cause Analysis
Feature Evaluation
Model Evaluation
Knowledge Base
Follow-the-Sun Support

Report this job