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Future Opportunities: Business Development Manager
Ayming
Toronto, ON
- Full-time
Ayming Canada is part of a leading international Business Performance Consulting Group, with over 1,600 employees across 16 countries. Our Canadian offices operate with a dynamic start-up…
Added 2 mins ago
TT
STORE MANAGER
The Tile Shoppe - Concord
Moncton, NB
- Full-time
Store Manager – Building Materials & Flooring | Full P&L Responsibility (Moncton)
Added 2 mins ago
RT
Senior Data Architect
Ripotek Technologies Inc.
Calgary, AB
- Full-time
…You'll work directly with C-level stakeholders to translate business requirements into scalable, governed data architectures on Azure, Databricks, and Microsoft…
Added 2 mins ago
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Business Development Manager
Ayming
Montreal, QC
- Full-time
Ayming Canada is part of a leading international Business Performance Consulting Group, with over 1,600 employees across 14 countries. Our Canadian offices operate with a dynamic start-up…
Added 2 mins ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 2 mins ago
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DIRECTOR OF FINANCE
Crescent Hotels & Resorts
Quebec, QC
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Junior Data Engineer
Ripotek Technologies Inc.
Calgary, AB
- Full-time
Professional development budget ($2,500/year)
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Full-Time Student Optician: Orleans, ON
Specsavers
Orleans, ON
- Full-time
Hours: 25-40 hours per week, based on business needs. Weekend availability required
Added 2 mins ago
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Part-Time Student Optician: Orleans, ON
Specsavers
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…privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical…
Added 12 mins ago
YW
Marketing manager
Young Wave PPE
Richmond, BC
- From $55 CAD / hour
- Full-time
- On-site
Analyze market research data to improve business decisions or activities
Added 32 mins ago
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Follow-up with buyers to ensure successful referral business.
Added 32 mins ago
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Reporting to the Program Manager, the Strategist is responsible for planning, coordinating, implementing, and evaluating strategic initiatives that support the operational, clinical…
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Senior Organizational Change Management Specialist - AI Transformation (hybrid in Ottawa)
Ateko, backed by Bell Canada
Ottawa, ON
- Contract
University degree in Organizational Development, Business Administration, Communications, Human Resources, or Behavioural Science
Added 1 hour ago
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Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 1 hour ago
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Manager-Unit Support
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Prince Albert, SK
- Full-time
Job Description: The Manager, Unit Support, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director…
Added 1 hour ago
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Personal Banking Associate Trainee
TD
Temiskaming Shores, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Operations Lead - Full Time
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- $20 to $23.55 CAD / hour
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Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and…
Added 1 hour ago
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Hospital Administrator
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- Full-time
Work with Regional Manager and Medical Director to review a specific operating budget and hospital business plan
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Operations/Construction Manager 1
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The Operations/Construction Manager acts as a key leader accountable for the comprehensive oversight of major industrial construction initiatives. This role ensures that all projects are…
Added 1 hour ago
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Psychologist | Psychologue OR Supervision
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A Microsoft Business account (i.e., email, cloud storage, tools) is provided for all clinical work, which are PIPEDA and PHIPA compliant.
Added 1 hour ago
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Manager, Finance, Performance & Analytics
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Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 hour ago
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Manager, Operations Strategy & Insights
Jobgether
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- Full-time
As Manager, Operations Strategy & Insights, you will drive strategic initiatives that improve business performance, operational efficiency, and sustainable growth across a large network of…
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Store Manager - HUGO Outlet, Vaughan Mills Outlet
HUGO BOSS Canada, Inc.
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Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 1 hour ago
HB
Assistant Manager - BOSS Store, Fairview
HUGO BOSS Canada, Inc.
Toronto, ON
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 1 hour ago
HB
Assistant Manager - BOSS Store, West Edmonton Mall
HUGO BOSS Retail, Inc.
Edmonton, AB
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Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.

Epsilon Solutions Ltd.

Senior Site Reliability Engineer – AEM

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Senior Site Reliability Engineer – Adobe Experience Manager (AEM), CDN and Edge Delivery

Location: Toronto, Ontario (Hybrid)

Term: Full Time

ABOUT THE ROLE

We are seeking a hands-on Senior Site Reliability Engineer (SRE) with experience supporting Adobe Experience Manager (AEM), particularly Edge Delivery Services and Assets as a Cloud Service, alongside enterprise Content Delivery Network (CDN) platforms.

The role focuses on the reliability, performance, monitoring, and production support of high-traffic public websites powered by Adobe Experience Manager. Key technical areas include CDN and Edge configuration, Web Application Firewall (WAF), bot management, Transport Layer Security (TLS), Domain Name System (DNS), cache invalidation, Continuous Integration and Continuous Delivery (CI/CD), observability, web performance, and production incident management.

The successful candidate will work closely with platform vendors, security, networking, production support, and engineering teams to maintain website availability, optimize performance, improve release reliability, and strengthen operational resilience.

KEY RESPONSIBILITIES

Production Support and Incident Management

Monitor CDN and Edge configurations, DNS, certificates, caching, cache invalidation, and third-party integrations.

Build external synthetic monitoring across website templates, languages, and user journeys.

Implement automated smoke tests to validate production changes.

Participate in on-call support and technical escalations.

Lead customer-impacting incident response and coordinate vendor escalations through resolution.

Troubleshoot content publishing failures, cache invalidation issues, content-source outages, and website availability problems.

Maintain incident documentation, operational runbooks, and troubleshooting procedures.

Change and Release Reliability

Manage Git-based production deployments and release processes for website and Edge configurations.

Implement CI/CD controls, including branch protection, automated checks, code linting, performance testing, and secret scanning.

Validate rollback procedures, including code reverts, content republishing, and cache purging.

Improve the reliability and automation of frequent content publishing workflows.

Coordinate release planning, deployment schedules, and release documentation.

Minimize production risks through repeatable, controlled, and well-tested deployment practices.

Business Continuity and Operational Resilience

Develop recovery procedures for content sources, Git repositories, and CDN/Edge configurations.

Implement configuration as code wherever practical.

Define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) with stakeholders.

Conduct disaster recovery and restoration exercises.

Test recovery scenarios involving certificate expiry, cache invalidation failures, Web Application Firewall configuration issues, content-source outages, and repository problems.

Maintain recovery documentation and ensure operational procedures are tested and current.

Reliability and Web Performance Engineering

Define and monitor Service Level Objectives (SLOs) for website availability and performance.

Monitor Core Web Vitals and investigate performance degradation.

Implement observability using Real User Monitoring (RUM), CDN access logs, external synthetic monitoring, and centralized logging.

Analyze the performance impact of third-party scripts, tags, and external integrations.

Establish performance budgets and investigate performance regressions.

Monitor CDN data transfer and egress, asset storage, media delivery, and platform costs.

Prepare reliability, availability, and performance reports to identify improvement opportunities.

Documentation and Continuous Improvement

Maintain operational runbooks, incident response procedures, support documentation, and escalation paths.

Improve monitoring, alerting, incident response, and operational workflows.

Maintain platform configuration records and clearly document support ownership.

Collaborate with engineering and vendor teams to identify recurring issues and reduce incident frequency.

Automate repetitive operational tasks and troubleshooting activities.

Drive continuous improvements in platform reliability, production support, and release processes.

WHAT YOU WILL BUILD AND IMPROVE

Real User Monitoring dashboards and Core Web Vitals reporting.

CDN log ingestion and external synthetic monitoring capabilities.

CDN and Edge configuration as code.

Production support runbooks and incident response playbooks.

Structured vendor escalation and production support processes.

Git-based release management and deployment workflows.

Disaster recovery and restoration procedures.

Tested and measurable rollback processes.

Service Level Objectives and reliability reporting.

MUST-HAVE SKILLS AND EXPERIENCE

Strong hands-on experience supporting high-traffic public websites using enterprise CDN platforms.

Experience with Adobe Experience Manager (AEM), ideally Edge Delivery Services and Assets as a Cloud Service.

Experience configuring CDN behavior, origin settings, caching, cache invalidation, Edge logic, TLS, and DNS.

Practical experience configuring and troubleshooting Web Application Firewalls.

Experience tuning WAF rules, investigating false positives, and implementing bot protection.

Knowledge of observability, Service Level Objectives, error budgets, log monitoring, Real User Monitoring, and synthetic monitoring.

Strong understanding of web performance, Core Web Vitals, page rendering, browser behavior, and network waterfall analysis.

Ability to understand and troubleshoot JavaScript and Cascading Style Sheets (CSS) related to website behavior and performance.

Experience with Git-based release engineering and CI/CD pipelines.

Familiarity with Infrastructure as Code and configuration management.

Strong production incident troubleshooting, coordination, and resolution skills.

Excellent analytical, problem-solving, communication, and documentation skills.

Ability to work effectively with engineering teams, vendors, and production support stakeholders.

PREFERRED TECHNICAL EXPERIENCE

Akamai and/or Cloudflare CDN platforms.

Adobe Experience Manager Edge Delivery Services.

Adobe Experience Manager Assets as a Cloud Service.

Enterprise website delivery and vendor-managed or Software as a Service (SaaS) platforms.

Python, Java, or JavaScript scripting for operational automation.

Automation of operational procedures and development of reusable troubleshooting tools.

Web accessibility and Search Engine Optimization (SEO).

Experience supporting bilingual English/French websites.

Experience in financial services or large enterprise environments.

ROLE CLARIFICATION

This is a CDN/Edge-focused Site Reliability Engineering role with an emphasis on Adobe Experience Manager, website delivery, web performance, and production reliability.

The primary focus is CDN and Edge configuration, Web Application Firewall, performance engineering, observability, CI/CD, production incident response, and operational resilience.

This is not primarily a traditional infrastructure administration role. The position does not focus on operating system patching, container orchestration, cluster management, application server administration, database administration, or traditional compute capacity planning.

IDEAL CANDIDATE

The ideal candidate is a hands-on Site Reliability Engineer with experience supporting Adobe Experience Manager-powered websites and strong expertise in enterprise CDN and Edge delivery.

They understand website performance across network, content delivery, and browser layers and can troubleshoot complex production issues, improve monitoring, automate operational workflows, and coordinate incident resolution across engineering and vendor teams.

Candidates with practical experience in Adobe Experience Manager, CDN configuration, Web Application Firewall, web performance, observability, CI/CD, and production incident management are encouraged to apply.

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More about this job

Responsibilities

Maintain the reliability, availability, security, and performance of high-traffic AEM websites by managing CDN and Edge configurations, monitoring, releases, and production incidents. Improve operational resilience through automation, tested recovery and rollback procedures, runbooks, SLOs, and coordination with engineering, security, networking, and vendor teams.

Requirements

Candidates need hands-on experience supporting high-traffic websites with enterprise CDNs and practical expertise in AEM, CDN and Edge configuration, WAF, web performance, observability, CI/CD, and production incident response. Strong troubleshooting, communication, and documentation skills are required; experience with Akamai or Cloudflare, AEM Edge Delivery Services, and Assets as a Cloud Service is preferred.

Skills

Adobe Experience Manager
CDN Configuration
Edge Delivery Services
Web Application Firewall
Web Performance Engineering
Observability
Site Reliability Engineering
Incident Management
CI/CD
Git-Based Release Engineering
DNS
TLS
Cache Invalidation
Real User Monitoring
Synthetic Monitoring
Infrastructure as Code

Visa sponsorship

Not detected in the job text

Keywords

Adobe Experience Manager
AEM Edge Delivery Services
Assets as a Cloud Service
Akamai
Cloudflare
Content Delivery Network
CDN
Web Application Firewall
Bot Management
TLS
DNS
Cache Invalidation
CI/CD
Git
Infrastructure as Code
Configuration Management
Site Reliability Engineering
Service Level Objectives
Error Budgets
Real User Monitoring
Synthetic Monitoring
Core Web Vitals
Centralized Logging
Incident Management
Disaster Recovery
Rollback Procedures
JavaScript
CSS
Python
Java

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