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Added 10 mins ago
RB
Senior Manager Operations, Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
Drive Performance – Set clear goals, manage compensation, reinforce RBC behaviors, and support career development
Added 10 mins ago
RB
Manager Operations, Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
The primary responsibility for the Manager Tax Operations is to planning, executing, and closing projects within defined scope, timeline, budget, and quality parameters for U.S. tax…
Added 10 mins ago
RB
Principal Enterprise Architect
Royal Bank of Canada
Toronto, ON
- Full-time
…vision and target state architecture for CNB and the assigned business domains within the bank aligned to RBC’s OneRBC vision. As a top-level technology expert, leads efforts to deliver the…
Added 25 mins ago
RF
Food & Service Innovation Strategic Sourcing Manager
Real Food For Real Kids
Toronto, ON
- Full-time
…and snacks to thousands of children throughout the Greater Toronto & Hamilton Area every day. We’re well-positioned for growth into new markets and planning for significant expansion over…
Added 25 mins ago
D
Brand Manager – Danone Canada
Danone
Toronto, ON
- $72,000 to $110,000 CAD / year
- Full-time
We are looking for an exceptional marketer to join the Danone Canada team as a Brand Manager, based in either our Toronto or Boucherville locations. This role will help elevate a group of…
Added 25 mins ago
D
Brand Manager – Danone Canada
Danone
Toronto, ON
- $72,000 to $110,000 CAD / year
- Full-time
We are looking for an exceptional marketer to join the Danone Canada team as a Brand Manager, based in either our Toronto or Boucherville locations. This role will help elevate a group of…
Added 25 mins ago
OC
Account Manager, Outside Sales
OOCL CANADA INC.
Toronto, ON
- $83,000 to $93,000 CAD / year
…customers with international and domestic needs. As an Account Manager in outside sales, you will develop new business, strengthen existing customer relationships and work with internal…
Added 40 mins ago
E
MANAGER, ENTREPRENEUR EXPERIENCE
Endeavor
Calgary, AB
- Full-time
From Victoria and Vancouver to Calgary, Winnipeg, Toronto, and Montreal, you will build relationships with founders years before they become widely recognized.
Added 40 mins ago
T
Sr, Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 40 mins ago
RT
Director, Financial Planning and Analysis
Raising The Village
Remote, Canada
- Full-time
- Remote
Location: This role is based in Toronto and follows a hybrid work arrangement, with three days per week in the Toronto office and the remaining workdays remote.
Added 54 mins ago
P
Regional Service Manager (RSM007)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
The Regional Service Manager will play a critical leadership role within the Service Business Team, responsible for overseeing service operations, managing a technician workforce, and…
Added 55 mins ago
Manager - Banking Technology
EY
Toronto, ON · Montreal, QC
At EY, we’re all in to shape your future with confidence. As a Manager in our Canadian Banking Technology Consulting team within the Platforms group, you’ll play a key role in delivering…
Added 55 mins ago
Technology Consulting - Corporate, Commercial
EY
Toronto, ON · Montreal, QC
Contribute to business development activities, including proposal development, client presentations, thought leadership, and market-facing initiatives.
Added 1 hour ago
ES
Senior Site Reliability Engineer – AEM
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
Senior Site Reliability Engineer – Adobe Experience Manager (AEM), CDN and Edge Delivery
Added 1 hour ago
R
Corporate Strategy Manager
Rightsline
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
…cross-functional programs, including Rightsline’s AI initiatives, from business case through measurable results. This role is based in Canada, with a preference for candidates in the…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…drive efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness…
Added 1 hour ago
IG
Power Platform Developer
Insight Global
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Insight Global is looking for a Senior Power Platform Developer to join an application development team focused on building digital solutions, applications, and automations that support…
Added 1 hour ago
T
Senior Specialized Finance Analyst – TDS Finance Capital and Liquidity Management
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
BB
Retail Store Manager
Best Buy Canada
Aurora, ON · Brampton, ON · Downsview, ON · Newmarket, ON · Richmond Hill, ON · Vaughan, ON · Woodbridge, ON
- Full-time
Join us and grow your career with our team as a retail store manager (general manager) which we call a store leader at Best Buy at one of our Greater Toronto Area market locations.
Added 1 hour ago
Procurement Coordinator
Amica Senior Lifestyles
Toronto, ON
Reporting to the Manager, Procurement & Contracts, the Procurement Coordinator is responsible for supporting the growing portfolio, aiding in the standardization of the vendor management…
Added 1 hour ago
Desktop Support Specialist
Amica Senior Lifestyles
Toronto, ON
Reporting to the Manager of End User Services, this hands-on role is responsible for providing Tier 2 and Tier 3 technical support to employees at our Toronto Support Office, remote…
Added 1 hour ago
AW
Bilingual Supervisor, Transfers
Aviso Wealth
Remote, Canada
- $83,000 to $100,000 CAD / year
- Full-time
- Remote
Reporting to the Manager of Operations, the Bilingual Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met.…
Added 1 hour ago
AW
Bilingual Supervisor, Transfers
Aviso Wealth
Remote, Canada
- $83,000 to $100,000 CAD / year
- Full-time
- Remote
Reporting to the Manager of Operations, the Bilingual Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met.…

Epsilon Solutions Ltd.

Senior Site Reliability Engineer – AEM

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Senior Site Reliability Engineer – Adobe Experience Manager (AEM), CDN and Edge Delivery

Location: Toronto, Ontario (Hybrid)

Term: Full Time

ABOUT THE ROLE

We are seeking a hands-on Senior Site Reliability Engineer (SRE) with experience supporting Adobe Experience Manager (AEM), particularly Edge Delivery Services and Assets as a Cloud Service, alongside enterprise Content Delivery Network (CDN) platforms.

The role focuses on the reliability, performance, monitoring, and production support of high-traffic public websites powered by Adobe Experience Manager. Key technical areas include CDN and Edge configuration, Web Application Firewall (WAF), bot management, Transport Layer Security (TLS), Domain Name System (DNS), cache invalidation, Continuous Integration and Continuous Delivery (CI/CD), observability, web performance, and production incident management.

The successful candidate will work closely with platform vendors, security, networking, production support, and engineering teams to maintain website availability, optimize performance, improve release reliability, and strengthen operational resilience.

KEY RESPONSIBILITIES

Production Support and Incident Management

Monitor CDN and Edge configurations, DNS, certificates, caching, cache invalidation, and third-party integrations.

Build external synthetic monitoring across website templates, languages, and user journeys.

Implement automated smoke tests to validate production changes.

Participate in on-call support and technical escalations.

Lead customer-impacting incident response and coordinate vendor escalations through resolution.

Troubleshoot content publishing failures, cache invalidation issues, content-source outages, and website availability problems.

Maintain incident documentation, operational runbooks, and troubleshooting procedures.

Change and Release Reliability

Manage Git-based production deployments and release processes for website and Edge configurations.

Implement CI/CD controls, including branch protection, automated checks, code linting, performance testing, and secret scanning.

Validate rollback procedures, including code reverts, content republishing, and cache purging.

Improve the reliability and automation of frequent content publishing workflows.

Coordinate release planning, deployment schedules, and release documentation.

Minimize production risks through repeatable, controlled, and well-tested deployment practices.

Business Continuity and Operational Resilience

Develop recovery procedures for content sources, Git repositories, and CDN/Edge configurations.

Implement configuration as code wherever practical.

Define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) with stakeholders.

Conduct disaster recovery and restoration exercises.

Test recovery scenarios involving certificate expiry, cache invalidation failures, Web Application Firewall configuration issues, content-source outages, and repository problems.

Maintain recovery documentation and ensure operational procedures are tested and current.

Reliability and Web Performance Engineering

Define and monitor Service Level Objectives (SLOs) for website availability and performance.

Monitor Core Web Vitals and investigate performance degradation.

Implement observability using Real User Monitoring (RUM), CDN access logs, external synthetic monitoring, and centralized logging.

Analyze the performance impact of third-party scripts, tags, and external integrations.

Establish performance budgets and investigate performance regressions.

Monitor CDN data transfer and egress, asset storage, media delivery, and platform costs.

Prepare reliability, availability, and performance reports to identify improvement opportunities.

Documentation and Continuous Improvement

Maintain operational runbooks, incident response procedures, support documentation, and escalation paths.

Improve monitoring, alerting, incident response, and operational workflows.

Maintain platform configuration records and clearly document support ownership.

Collaborate with engineering and vendor teams to identify recurring issues and reduce incident frequency.

Automate repetitive operational tasks and troubleshooting activities.

Drive continuous improvements in platform reliability, production support, and release processes.

WHAT YOU WILL BUILD AND IMPROVE

Real User Monitoring dashboards and Core Web Vitals reporting.

CDN log ingestion and external synthetic monitoring capabilities.

CDN and Edge configuration as code.

Production support runbooks and incident response playbooks.

Structured vendor escalation and production support processes.

Git-based release management and deployment workflows.

Disaster recovery and restoration procedures.

Tested and measurable rollback processes.

Service Level Objectives and reliability reporting.

MUST-HAVE SKILLS AND EXPERIENCE

Strong hands-on experience supporting high-traffic public websites using enterprise CDN platforms.

Experience with Adobe Experience Manager (AEM), ideally Edge Delivery Services and Assets as a Cloud Service.

Experience configuring CDN behavior, origin settings, caching, cache invalidation, Edge logic, TLS, and DNS.

Practical experience configuring and troubleshooting Web Application Firewalls.

Experience tuning WAF rules, investigating false positives, and implementing bot protection.

Knowledge of observability, Service Level Objectives, error budgets, log monitoring, Real User Monitoring, and synthetic monitoring.

Strong understanding of web performance, Core Web Vitals, page rendering, browser behavior, and network waterfall analysis.

Ability to understand and troubleshoot JavaScript and Cascading Style Sheets (CSS) related to website behavior and performance.

Experience with Git-based release engineering and CI/CD pipelines.

Familiarity with Infrastructure as Code and configuration management.

Strong production incident troubleshooting, coordination, and resolution skills.

Excellent analytical, problem-solving, communication, and documentation skills.

Ability to work effectively with engineering teams, vendors, and production support stakeholders.

PREFERRED TECHNICAL EXPERIENCE

Akamai and/or Cloudflare CDN platforms.

Adobe Experience Manager Edge Delivery Services.

Adobe Experience Manager Assets as a Cloud Service.

Enterprise website delivery and vendor-managed or Software as a Service (SaaS) platforms.

Python, Java, or JavaScript scripting for operational automation.

Automation of operational procedures and development of reusable troubleshooting tools.

Web accessibility and Search Engine Optimization (SEO).

Experience supporting bilingual English/French websites.

Experience in financial services or large enterprise environments.

ROLE CLARIFICATION

This is a CDN/Edge-focused Site Reliability Engineering role with an emphasis on Adobe Experience Manager, website delivery, web performance, and production reliability.

The primary focus is CDN and Edge configuration, Web Application Firewall, performance engineering, observability, CI/CD, production incident response, and operational resilience.

This is not primarily a traditional infrastructure administration role. The position does not focus on operating system patching, container orchestration, cluster management, application server administration, database administration, or traditional compute capacity planning.

IDEAL CANDIDATE

The ideal candidate is a hands-on Site Reliability Engineer with experience supporting Adobe Experience Manager-powered websites and strong expertise in enterprise CDN and Edge delivery.

They understand website performance across network, content delivery, and browser layers and can troubleshoot complex production issues, improve monitoring, automate operational workflows, and coordinate incident resolution across engineering and vendor teams.

Candidates with practical experience in Adobe Experience Manager, CDN configuration, Web Application Firewall, web performance, observability, CI/CD, and production incident management are encouraged to apply.

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More about this job

Responsibilities

Maintain the reliability, availability, security, and performance of high-traffic AEM websites by managing CDN and Edge configurations, monitoring, releases, and production incidents. Improve operational resilience through automation, tested recovery and rollback procedures, runbooks, SLOs, and coordination with engineering, security, networking, and vendor teams.

Requirements

Candidates need hands-on experience supporting high-traffic websites with enterprise CDNs and practical expertise in AEM, CDN and Edge configuration, WAF, web performance, observability, CI/CD, and production incident response. Strong troubleshooting, communication, and documentation skills are required; experience with Akamai or Cloudflare, AEM Edge Delivery Services, and Assets as a Cloud Service is preferred.

Skills

Adobe Experience Manager
CDN Configuration
Edge Delivery Services
Web Application Firewall
Web Performance Engineering
Observability
Site Reliability Engineering
Incident Management
CI/CD
Git-Based Release Engineering
DNS
TLS
Cache Invalidation
Real User Monitoring
Synthetic Monitoring
Infrastructure as Code

Visa sponsorship

Not detected in the job text

Keywords

Adobe Experience Manager
AEM Edge Delivery Services
Assets as a Cloud Service
Akamai
Cloudflare
Content Delivery Network
CDN
Web Application Firewall
Bot Management
TLS
DNS
Cache Invalidation
CI/CD
Git
Infrastructure as Code
Configuration Management
Site Reliability Engineering
Service Level Objectives
Error Budgets
Real User Monitoring
Synthetic Monitoring
Core Web Vitals
Centralized Logging
Incident Management
Disaster Recovery
Rollback Procedures
JavaScript
CSS
Python
Java

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