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Added 1 min ago
ES
Program Manager - Supply Chain
EPAM Systems
Toronto, ON
- Full-time
Strategically lead the successful delivery of large-scale, multi-phase programs focused on retail supply chain transformation, ensuring alignment with organizational goals and priorities
Added 16 mins ago
ES
Data Technology Consultant - Data & AI Modernization
EPAM Systems
Canada
- Full-time
Lead End-to-End Presales Lifecycle: Own opportunity solution design, technical scoping, effort estimation
Added 16 mins ago
MC
Principal Embedded Software Firmware Engineer (35837)
Myticas Consulting
Ottawa, ON
- Contract
Principal Embedded Software/Firmware Engineer
Added 16 mins ago
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Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Technical Consultant III (Software Engineer, Senior/Lead)
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Manager AI Engineering-CA
CN
Quebec, QC
- Full-time
…AI agents, intelligent workflows, reusable components, and platform-integrated services. The incumbent works across software engineering, data engineering, machine learning, and generative…
Added 3 hours ago
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Principal Engineer - Retail Systems
lululemon
Vancouver, BC
- Full-time
As a Principal Engineer, you will define the technical vision and implementation approach for major technology initiatives across lululemon’s global retail systems landscape. You will serve…
Added 6 hours ago
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Electrical Engineer
SYSTRA
Montreal, QC
- Full-time
Reporting to the Design Manager of each respective station (with a technical reporting relationship to the Systemwide Lead), within the Co-Development Phase of the ALTO programme, the…
Added 6 hours ago
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Senior Business Analyst
EPAM Systems
Toronto, ON
- Full-time
As an EPAM Systems, Inc. (NYSE: EPAM) company, a leading global provider of digital platform engineering and development services, we deliver advanced financial services solutions by…
Added 7 hours ago
DE
AI Engineer
Digital Era Management & Technology Inc
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Contract
Works alongside the Lead AI Engineer, a second AI Engineer building agents in parallel, and the client's engineering, data, and business teams. Daily standups with client engineers. Regular…
Added 8 hours ago
S
Technical Specifications Coordinator
SYSTRA
Montreal, QC
- Full-time
…project controls, the Technical Specifications Coordinator will lead the development, coordination, integration, and quality assurance of technical specifications across the High-Speed Rail…
Added 10 hours ago
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Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
As either a Senior Software Development Engineer or a Principal Software Development Engineer on the AI Model Serving team, you will be a technical leader who helps shape the vision and…
Added 11 hours ago
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Engineering Manager, Product
Clarity
Remote, Canada
- $165,000 to $275,000 CAD / year
- Full-time
- Remote
Clarity is redefining how private companies and their shareholders access liquidity. Through its institutional-grade platform, Clarity brings together buyers, sellers, and issuers to…
Added 12 hours ago
IH
Senior Platform Database RUN Engineer
InVita Healthcare Technologies
ON · Ontario, Canada
- Full-time
Job Title: Senior Platform Database RUN Engineer
Added 12 hours ago
IH
Platform Database RUN Engineer
InVita Healthcare Technologies
ON · Ontario, Canada
- Full-time
Reporting to: Platform Engineering Team Lead OR Platform Operations Team Lead
Added 12 hours ago
Senior High Voltage Design Engineer, Substations
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Vancouver, BC
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Added 13 hours ago
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Devops Engineer
Actalent
Saskatoon, SK
- $55 to $65 CAD / hour
- Contract
…three scrum teams located in Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role…
Added 13 hours ago
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Devops Engineer
Actalent
Montreal, QC
- $55 to $65 CAD / hour
- Contract
…three scrum teams located in Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role…
Added 13 hours ago
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QA/QC Apecialist
Actalent
Burnaby, BC
- $35 to $45 CAD / hour
- Contract
Lead initiatives to resolve and clear administrative backlog within the part qualification pipeline, ensuring timely progression of parts through the approval process.
Added 13 hours ago
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Devops Engineer
Actalent
Ottawa, ON
- $55 to $65 CAD / hour
- Contract
…three scrum teams located in Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role…
Added 13 hours ago
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Devops Engineer
Actalent
Calgary, AB
- $55 to $65 CAD / hour
- Contract
…three scrum teams located in Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role…
Added 14 hours ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
…continuous improvement of the Dynamics 365 Finance & Operations platform. This role manages system security, licensing, upgrades, and overall environment health, while configuring and…
Added 15 hours ago
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Lead Software Engineer
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Toronto, ON
- Full-time
Program Leadership: Demonstrated ability to lead payments modernization, transformation, operating model, or platform rationalization programs.1
Added 15 hours ago
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Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Program Leadership: Demonstrated ability to lead payments modernization, transformation, operating model, or platform rationalization programs.1
Added 15 hours ago
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Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
…and guiding cross-functional teams through end-to-end data platform migrations. The primary purpose of this role is to ensure business continuity, data integrity, and seamless operational…
Added 15 hours ago
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Principal Software Developer
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Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are looking for a Principal Software Engineer to help lead the architecture, execution, and operational excellence of this platform. This is a senior individual contributor role for an…

Epsilon Solutions Ltd.

Senior Site Reliability Engineer – AEM

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Senior Site Reliability Engineer – Adobe Experience Manager (AEM), CDN and Edge Delivery

Location: Toronto, Ontario (Hybrid)

Term: Full Time

ABOUT THE ROLE

We are seeking a hands-on Senior Site Reliability Engineer (SRE) with experience supporting Adobe Experience Manager (AEM), particularly Edge Delivery Services and Assets as a Cloud Service, alongside enterprise Content Delivery Network (CDN) platforms.

The role focuses on the reliability, performance, monitoring, and production support of high-traffic public websites powered by Adobe Experience Manager. Key technical areas include CDN and Edge configuration, Web Application Firewall (WAF), bot management, Transport Layer Security (TLS), Domain Name System (DNS), cache invalidation, Continuous Integration and Continuous Delivery (CI/CD), observability, web performance, and production incident management.

The successful candidate will work closely with platform vendors, security, networking, production support, and engineering teams to maintain website availability, optimize performance, improve release reliability, and strengthen operational resilience.

KEY RESPONSIBILITIES

Production Support and Incident Management

Monitor CDN and Edge configurations, DNS, certificates, caching, cache invalidation, and third-party integrations.

Build external synthetic monitoring across website templates, languages, and user journeys.

Implement automated smoke tests to validate production changes.

Participate in on-call support and technical escalations.

Lead customer-impacting incident response and coordinate vendor escalations through resolution.

Troubleshoot content publishing failures, cache invalidation issues, content-source outages, and website availability problems.

Maintain incident documentation, operational runbooks, and troubleshooting procedures.

Change and Release Reliability

Manage Git-based production deployments and release processes for website and Edge configurations.

Implement CI/CD controls, including branch protection, automated checks, code linting, performance testing, and secret scanning.

Validate rollback procedures, including code reverts, content republishing, and cache purging.

Improve the reliability and automation of frequent content publishing workflows.

Coordinate release planning, deployment schedules, and release documentation.

Minimize production risks through repeatable, controlled, and well-tested deployment practices.

Business Continuity and Operational Resilience

Develop recovery procedures for content sources, Git repositories, and CDN/Edge configurations.

Implement configuration as code wherever practical.

Define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) with stakeholders.

Conduct disaster recovery and restoration exercises.

Test recovery scenarios involving certificate expiry, cache invalidation failures, Web Application Firewall configuration issues, content-source outages, and repository problems.

Maintain recovery documentation and ensure operational procedures are tested and current.

Reliability and Web Performance Engineering

Define and monitor Service Level Objectives (SLOs) for website availability and performance.

Monitor Core Web Vitals and investigate performance degradation.

Implement observability using Real User Monitoring (RUM), CDN access logs, external synthetic monitoring, and centralized logging.

Analyze the performance impact of third-party scripts, tags, and external integrations.

Establish performance budgets and investigate performance regressions.

Monitor CDN data transfer and egress, asset storage, media delivery, and platform costs.

Prepare reliability, availability, and performance reports to identify improvement opportunities.

Documentation and Continuous Improvement

Maintain operational runbooks, incident response procedures, support documentation, and escalation paths.

Improve monitoring, alerting, incident response, and operational workflows.

Maintain platform configuration records and clearly document support ownership.

Collaborate with engineering and vendor teams to identify recurring issues and reduce incident frequency.

Automate repetitive operational tasks and troubleshooting activities.

Drive continuous improvements in platform reliability, production support, and release processes.

WHAT YOU WILL BUILD AND IMPROVE

Real User Monitoring dashboards and Core Web Vitals reporting.

CDN log ingestion and external synthetic monitoring capabilities.

CDN and Edge configuration as code.

Production support runbooks and incident response playbooks.

Structured vendor escalation and production support processes.

Git-based release management and deployment workflows.

Disaster recovery and restoration procedures.

Tested and measurable rollback processes.

Service Level Objectives and reliability reporting.

MUST-HAVE SKILLS AND EXPERIENCE

Strong hands-on experience supporting high-traffic public websites using enterprise CDN platforms.

Experience with Adobe Experience Manager (AEM), ideally Edge Delivery Services and Assets as a Cloud Service.

Experience configuring CDN behavior, origin settings, caching, cache invalidation, Edge logic, TLS, and DNS.

Practical experience configuring and troubleshooting Web Application Firewalls.

Experience tuning WAF rules, investigating false positives, and implementing bot protection.

Knowledge of observability, Service Level Objectives, error budgets, log monitoring, Real User Monitoring, and synthetic monitoring.

Strong understanding of web performance, Core Web Vitals, page rendering, browser behavior, and network waterfall analysis.

Ability to understand and troubleshoot JavaScript and Cascading Style Sheets (CSS) related to website behavior and performance.

Experience with Git-based release engineering and CI/CD pipelines.

Familiarity with Infrastructure as Code and configuration management.

Strong production incident troubleshooting, coordination, and resolution skills.

Excellent analytical, problem-solving, communication, and documentation skills.

Ability to work effectively with engineering teams, vendors, and production support stakeholders.

PREFERRED TECHNICAL EXPERIENCE

Akamai and/or Cloudflare CDN platforms.

Adobe Experience Manager Edge Delivery Services.

Adobe Experience Manager Assets as a Cloud Service.

Enterprise website delivery and vendor-managed or Software as a Service (SaaS) platforms.

Python, Java, or JavaScript scripting for operational automation.

Automation of operational procedures and development of reusable troubleshooting tools.

Web accessibility and Search Engine Optimization (SEO).

Experience supporting bilingual English/French websites.

Experience in financial services or large enterprise environments.

ROLE CLARIFICATION

This is a CDN/Edge-focused Site Reliability Engineering role with an emphasis on Adobe Experience Manager, website delivery, web performance, and production reliability.

The primary focus is CDN and Edge configuration, Web Application Firewall, performance engineering, observability, CI/CD, production incident response, and operational resilience.

This is not primarily a traditional infrastructure administration role. The position does not focus on operating system patching, container orchestration, cluster management, application server administration, database administration, or traditional compute capacity planning.

IDEAL CANDIDATE

The ideal candidate is a hands-on Site Reliability Engineer with experience supporting Adobe Experience Manager-powered websites and strong expertise in enterprise CDN and Edge delivery.

They understand website performance across network, content delivery, and browser layers and can troubleshoot complex production issues, improve monitoring, automate operational workflows, and coordinate incident resolution across engineering and vendor teams.

Candidates with practical experience in Adobe Experience Manager, CDN configuration, Web Application Firewall, web performance, observability, CI/CD, and production incident management are encouraged to apply.

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More about this job

Responsibilities

Maintain the reliability, availability, security, and performance of high-traffic AEM websites by managing CDN and Edge configurations, monitoring, releases, and production incidents. Improve operational resilience through automation, tested recovery and rollback procedures, runbooks, SLOs, and coordination with engineering, security, networking, and vendor teams.

Requirements

Candidates need hands-on experience supporting high-traffic websites with enterprise CDNs and practical expertise in AEM, CDN and Edge configuration, WAF, web performance, observability, CI/CD, and production incident response. Strong troubleshooting, communication, and documentation skills are required; experience with Akamai or Cloudflare, AEM Edge Delivery Services, and Assets as a Cloud Service is preferred.

Skills

Adobe Experience Manager
CDN Configuration
Edge Delivery Services
Web Application Firewall
Web Performance Engineering
Observability
Site Reliability Engineering
Incident Management
CI/CD
Git-Based Release Engineering
DNS
TLS
Cache Invalidation
Real User Monitoring
Synthetic Monitoring
Infrastructure as Code

Visa sponsorship

Not detected in the job text

Keywords

Adobe Experience Manager
AEM Edge Delivery Services
Assets as a Cloud Service
Akamai
Cloudflare
Content Delivery Network
CDN
Web Application Firewall
Bot Management
TLS
DNS
Cache Invalidation
CI/CD
Git
Infrastructure as Code
Configuration Management
Site Reliability Engineering
Service Level Objectives
Error Budgets
Real User Monitoring
Synthetic Monitoring
Core Web Vitals
Centralized Logging
Incident Management
Disaster Recovery
Rollback Procedures
JavaScript
CSS
Python
Java

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