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Added 8 mins ago
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Account Manager, Energy and Retail
NVIDIA
Toronto, ON · Canada, Toronto
- Full-time
…relationships with NVIDIA solution architects and business development leaders to drive revenue for the company. If you have a passion for how technology is driving dynamic changes in…
Added 8 mins ago
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Mainframe Software Engineer II
TD
Toronto, ON
- Full-time
TD’s Core Platform Party1 Product Group is seeking a talented Software Engineer II to support mission-critical applications including CIF (CustomerLink) , PRTCL (Party API ) and others.…
Added 8 mins ago
SS
IT Business Analyst
Sodales Solutions
Toronto, ON
- Full-time
Experience working through the full Software Development Lifecycle (SDLC).
Added 8 mins ago
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Workday Lead
Teranet Inc.
Toronto, ON
- $126,500 to $148,500 CAD / year
- Full-time
Teranet is currently looking for an experienced Workday Lead to coordinate the planning, governance, and continuous improvement of the Workday platform. Acting as the primary liaison…
Added 22 mins ago
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AEO and GEO Marketing Manager
Stripe
Canada
- Full-time
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments,…
Added 24 mins ago
PRODUCT MANAGER, BENEFIT ADMINISTRATION
Green Shield Canada
Toronto, ON
You will lead the development and execution of products and services that align with GreenShield’s strategic goal of enabling efficient care, with a focus on scalable administration…
Added 37 mins ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
To better position ourselves for success, the Digital Business Platforms group is seeking a Sr Software Engineer to implement the strategic technology vision by building an effective…
Added 37 mins ago
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Responsable du marketing produit | Produc Marketing Lead
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Montreal, QC · Saint-Laurent, QC
- Full-time
ValPay builds embedded payments for software companies. Our PayFac-as-a-Service model lets ISVs offer payments to their merchants under their own brand, while we handle underwriting,…
Added 39 mins ago
Director, Digital Product Owner, Scotia Protect Platform
Scotiabank
Toronto, ON
Lead end-to-end platform governance, including planning, milestone management, dependency tracking, and executive reporting.
Added 39 mins ago
Experience Researcher, PLG
Asana
Vancouver, BC
…cross-functional collaboration.Lead research on new concepts: Lead research on new concepts: Drive exploratory and evaluative research for upcoming product additions, assessing whether new…
Added 39 mins ago
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Principal Software Engineer, MarTech Platforms & Digital Enablement
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
Operating at the intersection of MarTech, software engineering, data platforms, and digital experience delivery, you'll help drive Sun Life's transition to a modern, composable,…
Added 39 mins ago
Data Scientist
Upshop
Mississauga, ON
…retail forecasting and optimization models. In this role, model development goes hand-in-hand with operational reliability: success is measured by accurate forecasts and stable,…
Added 54 mins ago
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Business Partner, Talent & Culture (14 months contract)
Amilia
Montreal, QC
- Full-time
Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and…
Added 1 hour ago
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Operations Analyst II
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
SL
Principal Software Engineer, MarTech Platforms & Digital Enablement
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
Operating at the intersection of MarTech, software engineering, data platforms, and digital experience delivery, you'll help drive Sun Life's transition to a modern, composable,…
Added 1 hour ago
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Senior Data Engineer - Temporary
ARC'TERYX
North Vancouver, BC
- Full-time
As a Senior Data Engineer, you will lead the design and implementation of complex data architectures that drive critical business decisions across the organization. You'll architect…
Added 1 hour ago
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Software Engineer - II
FISPAN
Vancouver, BC
- Full-time
…access banking services through their preferred ERP / accounting…
Added 1 hour ago
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Solution Designer Generative AI Applications
CIBC
Toronto, ON
- Full-time
Strategic Development & Execution: Perform and coordinate complex solution design activities. Understand the business requirements and translate them into system and application design that…
Added 1 hour ago
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Développeur(euse) logiciel / Software Developer - Appliances Platform (Edge OS)
Genetec
Quebec, QC
- Full-time
Keep quality assurance in mind by following best practices related to automated testing and integrating them into the software development cycle
Added 1 hour ago
VC
Staff Software Engineer
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
We're hiring a Staff Software Engineer to own architecture and design decisions for our platform, including the modernization of legacy enterprise systems into modern, cloud-capable…
Added 1 hour ago
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Systems Administrator III
BonLook
New Westminster, BC · Delta, BC
- Full-time
…timely and budget-conscious deployment of enterprise systems and software platforms. Maintain a high system uptime rate through proactive maintenance and effective incident response.…
Added 1 hour ago
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Director, SAP APFA Platform Lead
Royal Bank of Canada
Halifax, NS
- Full-time
The SAP Accounts Payable and Fixed Assets (APFA) Platform Lead will be responsible for leading the design, configuration, and rollout of SAP APFA platform for the bank. In addition to being…
Added 2 hours ago
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Solution Designer Generative AI Applications
CIBC
Toronto, ON
- Full-time
Strategic Development & Execution: Perform and coordinate complex solution design activities. Understand the business requirements and translate them into system and application design that…
Added 2 hours ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and Evaluation (CORE). CORD provides researchers with expert support, technical…
Added 2 hours ago
Senior Data Engineer
Scotiabank
Toronto, ON
Lead the design, development, and optimization of data pipelines, ingestion frameworks, and analytical workloads

Epsilon Solutions Ltd.

Senior Site Reliability Engineer – AEM

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Senior Site Reliability Engineer – Adobe Experience Manager (AEM), CDN and Edge Delivery

Location: Toronto, Ontario (Hybrid)

Term: Full Time

ABOUT THE ROLE

We are seeking a hands-on Senior Site Reliability Engineer (SRE) with experience supporting Adobe Experience Manager (AEM), particularly Edge Delivery Services and Assets as a Cloud Service, alongside enterprise Content Delivery Network (CDN) platforms.

The role focuses on the reliability, performance, monitoring, and production support of high-traffic public websites powered by Adobe Experience Manager. Key technical areas include CDN and Edge configuration, Web Application Firewall (WAF), bot management, Transport Layer Security (TLS), Domain Name System (DNS), cache invalidation, Continuous Integration and Continuous Delivery (CI/CD), observability, web performance, and production incident management.

The successful candidate will work closely with platform vendors, security, networking, production support, and engineering teams to maintain website availability, optimize performance, improve release reliability, and strengthen operational resilience.

KEY RESPONSIBILITIES

Production Support and Incident Management

Monitor CDN and Edge configurations, DNS, certificates, caching, cache invalidation, and third-party integrations.

Build external synthetic monitoring across website templates, languages, and user journeys.

Implement automated smoke tests to validate production changes.

Participate in on-call support and technical escalations.

Lead customer-impacting incident response and coordinate vendor escalations through resolution.

Troubleshoot content publishing failures, cache invalidation issues, content-source outages, and website availability problems.

Maintain incident documentation, operational runbooks, and troubleshooting procedures.

Change and Release Reliability

Manage Git-based production deployments and release processes for website and Edge configurations.

Implement CI/CD controls, including branch protection, automated checks, code linting, performance testing, and secret scanning.

Validate rollback procedures, including code reverts, content republishing, and cache purging.

Improve the reliability and automation of frequent content publishing workflows.

Coordinate release planning, deployment schedules, and release documentation.

Minimize production risks through repeatable, controlled, and well-tested deployment practices.

Business Continuity and Operational Resilience

Develop recovery procedures for content sources, Git repositories, and CDN/Edge configurations.

Implement configuration as code wherever practical.

Define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) with stakeholders.

Conduct disaster recovery and restoration exercises.

Test recovery scenarios involving certificate expiry, cache invalidation failures, Web Application Firewall configuration issues, content-source outages, and repository problems.

Maintain recovery documentation and ensure operational procedures are tested and current.

Reliability and Web Performance Engineering

Define and monitor Service Level Objectives (SLOs) for website availability and performance.

Monitor Core Web Vitals and investigate performance degradation.

Implement observability using Real User Monitoring (RUM), CDN access logs, external synthetic monitoring, and centralized logging.

Analyze the performance impact of third-party scripts, tags, and external integrations.

Establish performance budgets and investigate performance regressions.

Monitor CDN data transfer and egress, asset storage, media delivery, and platform costs.

Prepare reliability, availability, and performance reports to identify improvement opportunities.

Documentation and Continuous Improvement

Maintain operational runbooks, incident response procedures, support documentation, and escalation paths.

Improve monitoring, alerting, incident response, and operational workflows.

Maintain platform configuration records and clearly document support ownership.

Collaborate with engineering and vendor teams to identify recurring issues and reduce incident frequency.

Automate repetitive operational tasks and troubleshooting activities.

Drive continuous improvements in platform reliability, production support, and release processes.

WHAT YOU WILL BUILD AND IMPROVE

Real User Monitoring dashboards and Core Web Vitals reporting.

CDN log ingestion and external synthetic monitoring capabilities.

CDN and Edge configuration as code.

Production support runbooks and incident response playbooks.

Structured vendor escalation and production support processes.

Git-based release management and deployment workflows.

Disaster recovery and restoration procedures.

Tested and measurable rollback processes.

Service Level Objectives and reliability reporting.

MUST-HAVE SKILLS AND EXPERIENCE

Strong hands-on experience supporting high-traffic public websites using enterprise CDN platforms.

Experience with Adobe Experience Manager (AEM), ideally Edge Delivery Services and Assets as a Cloud Service.

Experience configuring CDN behavior, origin settings, caching, cache invalidation, Edge logic, TLS, and DNS.

Practical experience configuring and troubleshooting Web Application Firewalls.

Experience tuning WAF rules, investigating false positives, and implementing bot protection.

Knowledge of observability, Service Level Objectives, error budgets, log monitoring, Real User Monitoring, and synthetic monitoring.

Strong understanding of web performance, Core Web Vitals, page rendering, browser behavior, and network waterfall analysis.

Ability to understand and troubleshoot JavaScript and Cascading Style Sheets (CSS) related to website behavior and performance.

Experience with Git-based release engineering and CI/CD pipelines.

Familiarity with Infrastructure as Code and configuration management.

Strong production incident troubleshooting, coordination, and resolution skills.

Excellent analytical, problem-solving, communication, and documentation skills.

Ability to work effectively with engineering teams, vendors, and production support stakeholders.

PREFERRED TECHNICAL EXPERIENCE

Akamai and/or Cloudflare CDN platforms.

Adobe Experience Manager Edge Delivery Services.

Adobe Experience Manager Assets as a Cloud Service.

Enterprise website delivery and vendor-managed or Software as a Service (SaaS) platforms.

Python, Java, or JavaScript scripting for operational automation.

Automation of operational procedures and development of reusable troubleshooting tools.

Web accessibility and Search Engine Optimization (SEO).

Experience supporting bilingual English/French websites.

Experience in financial services or large enterprise environments.

ROLE CLARIFICATION

This is a CDN/Edge-focused Site Reliability Engineering role with an emphasis on Adobe Experience Manager, website delivery, web performance, and production reliability.

The primary focus is CDN and Edge configuration, Web Application Firewall, performance engineering, observability, CI/CD, production incident response, and operational resilience.

This is not primarily a traditional infrastructure administration role. The position does not focus on operating system patching, container orchestration, cluster management, application server administration, database administration, or traditional compute capacity planning.

IDEAL CANDIDATE

The ideal candidate is a hands-on Site Reliability Engineer with experience supporting Adobe Experience Manager-powered websites and strong expertise in enterprise CDN and Edge delivery.

They understand website performance across network, content delivery, and browser layers and can troubleshoot complex production issues, improve monitoring, automate operational workflows, and coordinate incident resolution across engineering and vendor teams.

Candidates with practical experience in Adobe Experience Manager, CDN configuration, Web Application Firewall, web performance, observability, CI/CD, and production incident management are encouraged to apply.

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More about this job

Responsibilities

Maintain the reliability, availability, security, and performance of high-traffic AEM websites by managing CDN and Edge configurations, monitoring, releases, and production incidents. Improve operational resilience through automation, tested recovery and rollback procedures, runbooks, SLOs, and coordination with engineering, security, networking, and vendor teams.

Requirements

Candidates need hands-on experience supporting high-traffic websites with enterprise CDNs and practical expertise in AEM, CDN and Edge configuration, WAF, web performance, observability, CI/CD, and production incident response. Strong troubleshooting, communication, and documentation skills are required; experience with Akamai or Cloudflare, AEM Edge Delivery Services, and Assets as a Cloud Service is preferred.

Skills

Adobe Experience Manager
CDN Configuration
Edge Delivery Services
Web Application Firewall
Web Performance Engineering
Observability
Site Reliability Engineering
Incident Management
CI/CD
Git-Based Release Engineering
DNS
TLS
Cache Invalidation
Real User Monitoring
Synthetic Monitoring
Infrastructure as Code

Visa sponsorship

Not detected in the job text

Keywords

Adobe Experience Manager
AEM Edge Delivery Services
Assets as a Cloud Service
Akamai
Cloudflare
Content Delivery Network
CDN
Web Application Firewall
Bot Management
TLS
DNS
Cache Invalidation
CI/CD
Git
Infrastructure as Code
Configuration Management
Site Reliability Engineering
Service Level Objectives
Error Budgets
Real User Monitoring
Synthetic Monitoring
Core Web Vitals
Centralized Logging
Incident Management
Disaster Recovery
Rollback Procedures
JavaScript
CSS
Python
Java

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