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Senior Manager, Revenue Operations
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
As the Senior Manager, Revenue Operations, you will lead two critical global pillars for Lightspeed: our Sales & Partner Commissions engine and the RevOps Capital GTM optimization &…
Senior Manager, Revenue Operations
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
As the Senior Manager, Revenue Operations, you will lead two critical global pillars for Lightspeed: our Sales & Partner Commissions engine and the RevOps Capital GTM optimization &…
Senior Manager, Fraud Operations (Banking)
Wealthsimple Technologies
Remote, Canada
155,000 to 175,000 CAD / year
Full-time · Remote
As Senior Manager, Fraud Operations, you will lead the operational engine safeguarding Wealthsimple and its clients. Overseeing a high-performing, cross-functional organization of…
Legal Operations & Automations Manager
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We are looking for a Legal Operations & Automations Manager to act as the primary architect of our legal tech stack, internal processes, and AI/automation initiatives. In this role, you…
Manager, Revenue Operations
illumin
Toronto, ON
Full-time
Reporting to the COO, we are hiring a Manager, Revenue Operations to drive operational excellence across our revenue organization. You will be the strategic partner behind our sales…
Manager, Revenue Operations
illumin
Toronto, ON
Full-time
Reporting to the COO, we are hiring a Manager, Revenue Operations to drive operational excellence across our revenue organization. You will be the strategic partner behind our sales…
Sales & Operations Planning Manager (S&OP)
JDRF Electromag Engineering Inc.
Mississauga, ON
Full-time
The S&OP Manager will own and drive JDRF’s Sales & Operations Planning (S&OP) process across forecasting, supply planning, inventory management, outsourced manufacturing, procurement…
Sales & Operations Planning Manager (S&OP)
JDRF Electromag Engineering Inc.
Mississauga, ON
100,000 to 150,000 CAD / year
Full-time
The S&OP Manager will own and drive JDRF’s Sales & Operations Planning (S&OP) process across forecasting, supply planning, inventory management, outsourced manufacturing, procurement…
Manager, RESL Credit Strategy and Policy Analytics
Scotiabank
Toronto, ON
We are seeking a highly analytical and detail‑oriented Manager to join our Real Estate Secured Lending (RESL) Credit Strategy & Policy Analytics team within Global Risk Management. In this…
Manager, Enterprise Credit Risk Governance
Scotiabank
Toronto, ON
The Manager, Data Analytics and Governance, GRM will be responsible for supporting portfolio monitoring, data analytics, risk appetite reporting, governance processes, and related risk…
Associate Manager, Risk and Operations
EQ Bank
Toronto, Ontario
Full-time
The Associate Manager works closely with cross-functional partners (Credit Risk, Operational Risk, Legal and Compliance, and Strategy) to ensure adherence to policies, regulatory…
Associate Manager, Risk and Operations
EQ Bank | Canada's Challenger Bank
Toronto, Ontario
Full-time
The Associate Manager works closely with cross-functional partners (Credit Risk, Operational Risk, Legal and Compliance, and Strategy) to ensure adherence to policies, regulatory…
Senior Manager, Customer Service Operations
goeasy Ltd.
Mississauga, ON
Full-time
The Senior Manager, Customer Service Operations is responsible for leading the day-to-day front line service team and ensuring customers receive timely, effective, and consistent support…
Senior Manager, AI Engineering Operations
Fairstone Bank
Toronto, Ontario · Montreal, Quebec
Full-time
Join Fairstone as a Senior Manager, AI Engineering Operations, reporting to the VP of technology strategy and data, and be part of our talented and growing team!
Manager, Enterprise Integration Operations
McKesson
Remote, Canada
Full-time · Remote
The Service Management Manager (M2) leads service management teams and supervisors to ensure consistent, high‑quality operations of Enterprise Connectivity & Integration service. This role…
Legal Operations and Automation Manager
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We are looking for a Legal Operations & Automations Manager to act as the primary architect of our legal tech stack, internal processes, and AI/automation initiatives. In this role, you…
Senior Manager, Product Strategy & Operations
Caseware
Toronto, ON
Full-time
As Senior Manager, Product Strategy & Operations, you will own how drive the product strategy work that decides where we play and how we win. Our strategy agenda is bigger than ever: an…
Senior Manager, Procurement & Procurement Operations Role
Caseware
Toronto, ON
120,000 to 145,000 CAD / year
Full-time
Caseware is seeking a Senior Manager, Procurement & Procurement Operations to own, lead, and continue building our global procurement function and operating model. Reporting to the General…
Treasury Manager, Global Treasury Operations
Ripple
Toronto, ON
136,000 to 170,000 CAD / year
Full-time
…operational, organized, analytical, and collaborative Treasury Manager. You will handle daily cash and product operations and assist with all global processes. You will help lead efforts to…
Treasury Manager, Global Treasury Operations
Ripple
Toronto, ON
…operational, organized, analytical, and collaborative Treasury Manager. You will handle daily cash and product operations and assist with all global processes. You will help lead efforts to…
Added 1 day ago
Senior Audit Manager, Non Retail Credit Risk
Scotiabank
Toronto, ON
…enterprise-wide, independent, and objective assurance over the design and operations of the Bank’s internal controls, risk management and governance processes. We are professionals who…
Senior Audit Manager, Non Retail Credit Risk
Scotiabank
Toronto, ON
…enterprise-wide, independent, and objective assurance over the design and operations of the Bank’s internal controls, risk management and governance processes. We are professionals who…
Senior Manager, Quality Assurance (Operations)
goeasy Ltd.
Mississauga, ON
Full-time
The Senior Manager, Quality Assurance will build and lead a tech-enabled QA program across Centralized Operations, using AI-enabled monitoring, speech and interaction analytics, dashboards,…
Manager, Accounts Receivable & Credit
Mersey Seafoods Ltd
Bedford, QC
Full-time
Fisherman’s Market International Inc. is seeking an engaged, customer-focused leader to oversee our Accounts Receivable and Credit function.
Channel Operations and Enablement Manager
FacilityOS
Remote, Canada
100,000 to 110,000 CAD / year
Full-time · Remote
FacilityOS is a fast-growing company redefining how facilities operate - bringing safety, security, and daily operations into one unified platform used by organizations around the world.

EQ Bank

Associate Manager, Risk and Operations

Toronto, ON, Canada

Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The Associate Manager supports the execution of risk management and operational processes within the Reverse Mortgage team. This includes day-to-day operations, risk strategy development, and collaboration with cross-functional partners to ensure compliance and efficiency.

Requirements

Candidates should have a university degree in Business/Finance and a minimum of five years' experience in a Canadian financial institution, with three to five years in a related mortgage role. A sound understanding of banking products and regulatory requirements is essential.

Experience

5 to 10 years

Education

bachelor degree

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Risk Management
Operational Processes
Product-Related Activities
Cross-Functional Collaboration
Regulatory Compliance
Analytical Skills
Communication Skills
Reporting
Documentation
Root Cause Analysis
Portfolio Monitoring
Financial Services
Mortgage Origination
Control Frameworks
Process Improvement
Project Management

Visa sponsorship

Not detected in the job text

Keywords

Risk Management
Operational Processes
Reverse Mortgage
Regulatory Compliance
Credit Risk
Operational Risk
Legal Compliance
Strategy
AML
Fraud
Privacy
Portfolio Monitoring
Key Risk Indicators
UAT
BVT
Reporting
Documentation

Original job description

Purpose Of The Job

The Associate Manager, Risk and Operations, supports the execution of risk management, operational processes and product-related activities within the Reverse Mortgage team reporting directly to the Senior Manager, Risk and Operations. The role focuses on implementing established procedures, supporting day-to-day operations, and contributing to risk monitoring and continuous improvement initiatives.

The Associate Manager works closely with cross-functional partners (Credit Risk, Operational Risk, Legal and Compliance, and Strategy) to ensure adherence to policies, regulatory requirements, and internal standards, while supporting efficient and consistent delivery of business operations.

Main Responsibilities

Team and Operational Support:

Support day-to-day team operations, including daily tasks, monthly and quarterly reporting
Support in the development of risk strategy for the reverse mortgage business, including

forecasting, key insights, recommendations and planning

Drive projects and initiatives with internal stakeholders, often independently, and operate

within our risk appetite, regulatory guardrails and internal policies

Support all testing, including UAT and BVT support for changes

Risk, Controls And Regulatory Support

Support the implementation and execution of risk and control frameworks within the business

unit

Identify operational risks, control gaps or weaknesses and process inefficiencies
Participate in root cause analysis and support development of mitigation actions
Maintain documentation of processes, controls, and standard operating procedures.
Support AML, fraud, privacy and regulatory assessments as required
Assist in regulatory change management activities, including testing and documentation

Credit And Portfolio Monitoring

Assist in monitoring portfolio trends, including exceptions trends, Key Risk Indicators, and

default

Prepare periodic reports and dashboards to support decision-making
Escalate emerging risks or unusual trends to management
Support regulatory activities such as reporting, re-appraisal process, and portfolio monitorin

Knowledge/Skill Requirements

A University degree in Business/Finance preferred
A minimum of five years’ experience in a Canadian financial institution.
A minimum of three to five years in a related role pertaining to residential mortgage or reverse

mortgage origination (underwriting and operational).

Sound understanding of banking products in Canada
Understanding of the related regulatory requirements (OSFII B20, AML/ATF)
PC skills including Microsoft Outlook, Word, Excel, Power Point, related applications and other

software applications used within the organization.

Excellent organizational skills and ability to complete responsibilities in a busy and time-sensitive

environment.

Strong analytical skills.
Strong verbal and written communication skills.

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