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EQ Bank

Lead, Business System Analyst

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Purpose of Job

The Lead Business System Analyst (BSA) will facilitate the identification and documentation of detailed user stories (functional requirements), process and system flows and contribute to the overall user experience, technical solution and acceptance criteria for Enterprise Technology and Data strategic projects and programs. The Lead BSA will be a core member within a cross-functional Pod that is delivers using hybrid-agile methodology and tools. The Lead BSA Lead will work with stakeholder groups across the Enterprise Technology and Data portfolios, including Finance, Risk, Treasury, Fraud, AML, and multiple Technology teams and suppliers. EQ Bank uses the latest suite of Atlassian tools (JIRA, Confluence, and add-ons) for capturing epics, user stories, flows, technical design documents, testing, and sprint-based execution.

Main Activities

Manage and plan upcoming deliverables and tasks within the project sprint cycles.
Establish a plan for stakeholder workshops to capture and elaborate detailed user stories, by bundles of Themes and Epics.
Facilitate workshops to document customer / user needs, process / system flows, and end to end requirements as detailed user stories. User Stories will include key areas such as happy path experiences, alt/error flows, spec-by-example, acceptance criteria, and business value.
With cross-functional Pod and external supplier support, decompose user story and experience requirements by supplier. Establish and maintain traceability from the Bank’s overarching requirements to each supplier.
Drive and ensure sign-off of BA created artefacts across the Pod team and stakeholders.
Support cross-functional Pod and to create technical design documents, create acceptance criteria and testing artefacts, and story point estimation (where applicable).
Support ad hoc business and technical analysis requests to support main activities as required, such as API data maps.
Support daily stand-ups and project velocity reporting as required (ex: pace of writing & approving detailed user stories).
Review and support other Business System Analyst team members for work quality and consistency

Knowledge/Skill Requirements

Deep understanding of Software Development Life Cycle concepts
Experience with both waterfall and agile methodologies
Business domain knowledge in Canadian Online and/or Retail Banking is mandatory
Good understanding of Canadian Banking legislation, regulations and policies such as Compliance (FCAC) Regulatory (OSFI, CDIC)
Proven ability to translate credit risk methodologies and regulatory requirements into business, data, and system requirements
Working knowledge of Python and SQL, with the ability to interpret code artifacts, validate business rules, analyze data flows, and understand model calculations and outputs.
Experience with credit risk data sourcing, lineage, controls, and governance, ensuring data quality, traceability, and compliance with regulatory and model risk management requirements.
Strong understanding of credit risk regulatory frameworks and reporting requirements, including IFRS 9 Expected Credit Loss (ECL), OSFI Capital Adequacy Requirements (CAR), and enterprise stress testing frameworks.
Demonstrated knowledge of credit risk concepts, including Probability of Default (PD), Loss Given Default (LGD), Exposure at Default (EAD), credit risk staging, regulatory capital calculations, and stress testing methodologies.
Working knowledge of data platforms, data pipelines (ETL/ELT), and enterprise data architecture concepts
Proficient user of all Microsoft tools; Knowledgeable with Atlassian suite (JIRA & Confluence).
Post-Secondary education, preferably in Technology related fields
8 or more years of experience in delivering technology projects in a Business Analyst capacity or related role

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead stakeholder workshops and document detailed user stories, business needs, process and system flows, acceptance criteria, and end-to-end requirements for strategic technology and data projects. Coordinate requirements and traceability across cross-functional teams and suppliers, support design and testing artefacts, and help manage sprint deliverables and analyst work quality.

Requirements

Requires at least eight years of experience delivering technology projects in a Business Analyst or related capacity, with knowledge of Canadian banking, banking regulations, and credit risk frameworks such as IFRS 9 and OSFI CAR. Candidates should understand SDLC, agile and waterfall delivery, Python and SQL, credit risk data and concepts, data platforms, and Atlassian tools; post-secondary education in a technology-related field is preferred.

Skills

Business Systems Analysis
Requirements Gathering
User Story Development
Agile Methodologies
Waterfall Methodologies
Stakeholder Workshop Facilitation
Process And System Flow Documentation
Credit Risk Analysis
Regulatory Requirements
Python
SQL
Data Lineage And Governance
ETL/ELT Data Pipelines
JIRA
Confluence
Acceptance Criteria And Testing

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Enterprise Technology
Data
Business Analysis
Agile
Waterfall
JIRA
Confluence
User Stories
Epics
Acceptance Criteria
Technical Design Documents
Python
SQL
Canadian Banking
FCAC
OSFI
CDIC
Credit Risk
Probability Of Default
Loss Given Default
Exposure At Default
IFRS 9
Expected Credit Loss
Capital Adequacy Requirements
Stress Testing
Data Lineage
Data Governance
ETL/ELT

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