Jobs in Canada

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Added 9 mins ago
Strategic Initiatives Manager
United Way British Columbia
Nanaimo, BC
$92,510.6 to $96,369 CAD / year
Full-time
Supervise and support a staff team across the province, setting expectations, clarifying priorities, and fostering accountability, collaboration, and development
Added 9 mins ago
Strategic Initiatives Manager
United Way British Columbia
Burnaby, BC
$92,510.6 to $96,369 CAD / year
Full-time
Supervise and support a staff team across the province, setting expectations, clarifying priorities, and fostering accountability, collaboration, and development
Added 9 mins ago
Category Manager - Engineered Materials / Fastening Systems
White Cap Canada
Vaughan, ON
Full-time
Manages a group or team of professional individual contributors and/or indirectly supervises support staff.
Added 9 mins ago
Strategic Initiatives Manager
United Way British Columbia
Victoria, BC
$92,510.6 to $96,369 CAD / year
Full-time
Supervise and support a staff team across the province, setting expectations, clarifying priorities, and fostering accountability, collaboration, and development
Added 9 mins ago
Dishwasher (2026-10125)
Verve Senior Living
New Westminster, BC
Other
…the back of house. Under the direction of the Dining Services Manager or designate, our Kitchen Helpers/ Dishwashers follow established policies and procedures and assume responsibility for…
Added 9 mins ago
Category Manager - Geotechnical
White Cap Canada
Vaughan, ON
Full-time
Manages a group or team of professional individual contributors and/or indirectly supervises support staff.
Added 9 mins ago
Assistant Food and Beverage Manager
Magna Golf Club
Aurora, ON
Full-time
…individual to join our team as an Assistant Food and Beverage (F&B) Manager at our prestigious private club. The ideal candidate will have a minimum of 3-5 years of experience in management…
Added 9 mins ago
Community Relations Manager (2026-10811)
Verve Senior Living
Toronto, ON
Full-time
Prepares monthly marketing and sales reports for submission to General Manager, as per policy. Conducts in-person competitive analysis, annually. Creates and updates a Competitive Market…
Added 9 mins ago
Dining Service Attendant (2026-10558)
Verve Senior Living
New Westminster, BC
Other
…dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing…
Added 9 mins ago
Sales Arborist & General Manager
The Real Tree Masters Inc.
Milton, ON
Full-time
Sales Arborist & General Manager - Tree Services companyLocation: Milton (Base of operations) / Mississauga, ON | GTA & Halton Region (Service areas)
Added 9 mins ago
Telecommunications Operator 2
Surrey Police Service
Surrey, BC
$40.53 to $47.68 CAD / hour
Full-time
…hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional…
Added 9 mins ago
Experienced Project Manager
RedMane Technology LLC
Burnaby, BC
Full-time
RedMane has a full-time opportunity for an experienced Project Manager as we continue to grow our Chicago based practice. The Project Manager will be responsible for leading cross…
Added 9 mins ago
General Counsel 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Bargaining Unit/Union: 220 - Manager/Unrepresented
Added 9 mins ago
IT Financial Analyst
Georgian College
Barrie, ON
Full-time
Added 9 mins ago
Systems Analyst 2 (Telephony)
Surrey Police Service
Surrey, BC
Full-time
…hired over 480 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional…
Added 9 mins ago
Technical Support Specialist 2
Surrey Police Service
Surrey, BC
Contract
…hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional…
Added 10 mins ago
Restaurant Server
The Boulevard Club
Toronto, ON
Part-time
This is a permanent part-time position. Reporting to the Food & Beverage Manager, the Restaurant Server supports daily dining operations by providing attentive and professional food and…
Added 10 mins ago
Restaurant Bartender
The Boulevard Club
Toronto, ON
Part-time
This is a part-time permanent position. Reporting to the Food & Beverage Manager, the Restaurant Bartender is responsible for the day-to-day operation of the bar area, including beverage…
Added 10 mins ago
Team Lead (Part time) Roundhouse Center
Reitmans (Canada) Ltée/Ltd
Windsor, ON
Part-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 10 mins ago
Distinguished Enterprise Architect, Flights
Priceline
Toronto, ON
Full-time
Coach senior and staff engineers, uplevel engineering and architectural practices, and cultivate a culture of clarity, simplicity, scalability, and continuous improvement across the Flights…
Added 10 mins ago
Retail Shift Leader
Canna Cabana
Saskatoon, SK · Circle Drive, Saskatoon, SK
Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 22 mins ago
Metro District Engineer - Transportation Assistant Division Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…relationships are built with elected officials, stakeholders, technical staff and the public a high degree of cultural…
Added 23 mins ago
HR Business Partner (contract)
Sobeys
Burnaby, BC
Contract
Partner with Store Manager to lead investigations on employee relations issues and provide expert recommendations to leaders
Added 23 mins ago
Freight Flow Associate
Kent Building Supplies
Gander, NL
Part-time
…products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to…
Added 23 mins ago
Health Care Services Manager
Government of Northwest Territories
Inuvik, Northwest Territories
$116,259 to $138,789 CAD / year
Full-time
The Government of the Northwest Territories is seeking a Health Care Services Manager to join the Department of Health and Social Services in Inuvik.

EQ Bank

Manager, Technology Workplace Services

Toronto, ON, Canada

Job type: Volunteer
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!

The Work

The Manager, Technology Workplace Services is responsible for the operational aspect of running Technology Workplace Services.

The primary responsibilities of this role include the operation of the bank’s end user support services; overseeing intake, triage, incident (IN) & service request (SR) de-escalation, resolution and reporting of all issues in a timely manner with minimal business impact whilst adhering to EQB values. In addition, they will develop and institute standard operating procedures to continuously streamline the bank’s processes for a seamless experience in all end user support engagements.

This role includes the responsibility of people management. The incumbent will manage a team of Technologists, including recruiting, training, coaching, as well as investing in EQ Bank’s future by offering Internship experiences to future Technologists. Continuous knowledge transfer while providing ongoing coaching and guidance to front-line staff is expected by the incumbent for all areas within Technology Workplace Services.

The Manager will participate in the cascading of goals from leadership to staff, coaching and ensuring target setting is continuously managed while providing prompt feedback to ensure the growth of all Technology Workplace Services staff.

The Manager, Technology Workplace Services will manage responsibilities in a matter consistent with the Bank’s Risk Appetite Framework; actively support regulatory compliance management and the Bank’s approach to compliance management. As per the Bank’s Operational Risk Framework, ensuring awareness, effective measurement, mitigation, monitoring and regular reporting of Operational Risks; effectively responding and applying necessary compensating controls to fulfill commitments using the Commitment Loop principles.

As a key first line of defense for our end user’s computing needs, service excellence is a key focus for this role. The incumbant will continue to move both the servicing and the end user’s computing experience to the next level, while working with technology partners in keeping endpoints secure and in compliance with the Bank’s standards.

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus

✨ Market leading RRSP match program

🩺 Medical, dental, vision, life, and disability benefits

📝 Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days

🖥 Virtual events to connect with your fellow colleagues

🎓 Professional development and comprehensive Career Development program

💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger - and our people thrive - when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

The Manager of Technology Workplace Services oversees end-user support operations, including incident management, service request triage, and the development of standard operating procedures. Additionally, the role involves managing a team of technologists, providing coaching, and ensuring compliance with the bank's risk and regulatory frameworks.

Requirements

The role requires strong leadership skills to manage, train, and mentor a team of technologists while fostering professional growth. Candidates must demonstrate expertise in operational risk management, service excellence, and maintaining secure, compliant end-user computing environments.

Skills

People management
End user support
Incident management
Service request management
Operational risk management
Regulatory compliance
Standard operating procedures
Coaching
Training
Technology workplace services
Service excellence
Endpoint security

Benefits

Competitive discretionary bonus
Market leading RRSP match program
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up
Generous vacation policy
Personal days
Professional development program

Visa sponsorship

Not detected in the job text

Keywords

Technology Workplace Services
Banking
FinTech
Operational Risk Framework
Regulatory Compliance
End User Support
Incident Management
Service Request Management
People Management
Coaching
Mentorship
Endpoint Security
Service Excellence
Commitment Loop
Risk Appetite Framework
Standard Operating Procedures

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