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Added 2 days ago
Senior Infrastructure, Network & Operations Engineer
Insight Global
Toronto, ON · Greater Toronto Area, Canada
$80 to $90 CAD / hour
Contract
Insight Global is seeking a Senior Infrastructure, Network & Operations Engineer to support our client following a recent acquisition. This hands-on role will focus on stabilizing,…
Added 4 days ago
Senior Network Engineer
Randstad Digital
NB · New Brunswick, Canada
$85,000 to $105,000 CAD / year
Full-time
Senior Network Engineer (Cloud & Enterprise Infrastructure)
Added 4 months ago
Senior Network Engineer
TMX Group
Vancouver, British Columbia
Full-time
We are seeking a highly skilled and motivated Senior Network Engineer with 7+ years of experience to join our dynamic infrastructure team. In this full-time role, you will be an integral…
Added 6 days ago
Senior Engineer, Network Security
TD
Toronto, ON
Full-time
The Senior Engineer, Network Security role is responsible for the engineering and design of TD's cloud SaaS Secure Web Gateway (SWG) and Secure Access Service Edge (SASE) infrastructure.…
Added 10 days ago
Senior Network Engineer (Canada)
Foundever®
St. Catharines, Ontario
We are currently looking for a Senior Network Engineer to join the Foundever family! 80% virtual and 20% onsite (within reasonable driving distance from the Green Valley Datacenter).
Added 18 days ago
Senior Network Engineer
Affinity
Toronto, ON
Contract
On behalf of our client, Affinity is seeking a hands-on Senior Network Engineer to support a large-scale Cisco infrastructure refresh across a complex enterprise environment. This is a…
Added 1 month ago
Senior Network Engineer (Meraki)
Armstrong Fluid Technology
Toronto, ON
Full-time
Network provider/carrier services, network engineering (hardware and software), network design and planning.
Added 3 months ago
Senior Cloud Network Engineer
Gore Mutual Insurance
Cambridge, Ontario
Full-time
The Senior Cloud Network Engineer's responsibility is to design, implement, and manage scalable, secure, and high-performance hybrid cloud network architectures. This role is crucial for…
Added 3 months ago
Senior Cloud Network Engineer
Gore Mutual Insurance
Cambridge, Ontario
The Senior Cloud Network Engineer's responsibility is to design, implement, and manage scalable, secure, and high-performance hybrid cloud network architectures. This role is crucial for…
Added 8 days ago
Senior Core Network Engineer
Tekshapers
Toronto, ON
Full-time
Design and implement automation across Network Operations using in-house and open-source
Added 4 months ago
Senior Network / Infrastructure Engineer
Intega IT
Ottawa, Ontario
Full-time
Intega is seeking a Senior Network / Infrastructure Engineer to provide advanced technical expertise, implementation leadership, and design support across customer network and…
Added 2 months ago
Senior Cloud Network Engineer
Telesat
Ottawa, ON
Full-time
The Cloud Network Engineer will assist with the planning, building and operation of Cloud-based infrastructure. They will bridge gaps between on-premises networks and Cloud-based networks,…
Added 2 months ago
Senior AI Platform Operations Engineer
EQ Bank
Toronto, Ontario
Full-time
The Senior AI Platform Operations Engineer is accountable for the reliability, operability, and controlled enablement of the organization’s AI platform.
Added 2 months ago
Senior AI Platform Operations Engineer
EQ Bank | Canada's Challenger Bank
Toronto, ON
Full-time
The Senior AI Platform Operations Engineer is accountable for the reliability, operability, and controlled enablement of the organization’s AI platform.
Added 2 months ago
Senior LEO Satellite Operations Engineer
Telesat
Ottawa, ON
Full-time
As a member of the LEO SOC Satellite Operations team, the Senior LEO Satellite Operations Engineer will provide technical support for engineering aspects related to ensuring effective…
Added 11 days ago
Senior OT Network and Security Engineer
CBRE
Toronto, ON
Full-time
As a CBRE Senior Network and Security Engineer, you’ll be responsible for the design, delivery, and operational excellence of building-level IT and OT networks across the portfolio.
Added 2 days ago
Senior DevOps Engineer - Cloud Operations
Black Duck
Calgary, AB
Full-time
Staff. DevOps Engineer will be a key player on the Cloud Operations team responsible for all SaaS and Hosted services across the company's product portfolio. They will proactively work with…
Added 12 days ago
Senior Software Engineer, Platform Network (Auth0)
Okta
Toronto, ON
Design and develop new services, tools, and automation to expose network functionality to other Okta engineering and operations teams.
Added 1 month ago
Senior Staff Network Software Engineer
Kaseya Careers
Toronto, ON
…plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT…
Added 1 month ago
Senior, Systems Engineer - Infrastructure & Cloud Operations
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Systems Engineer. Could It Be You?
Added 5 months ago
Senior Data Center Operations Systems Engineer (Quebec City, Canada)
Lambda
Quebec, Quebec
$83,200 to $124,800 CAD / year
Full-time
Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured.
Added 1 month ago
Senior MLOps Engineer | Ingénieur·e MLOps senior
Jesta I.S.
Montreal, QC
Full-time
Jesta I.S. builds enterprise retail technology used by apparel and footwear brands with complex, multi-site operations. Our data environment spans ERP and cloud platforms, and our…
Added 25 days ago
Ingénieur·e senior en implantation | Senior Implementation Engineer
Power Factors
Remote, Canada
Remote
Added 10 days ago
Senior Asset Management Engineer (Acting Chief Engineer)
AtkinsRéalis
Hanwell, NB
Full-time
Brun-Way Highways Operations is seeking an experienced and motivated Senior Engineer (Acting Chief Engineer) to support the operation, maintenance, rehabilitation, and long-term management…
Added 10 days ago
Senior Asset Management Engineer (Acting Chief Engineer)
AtkinsRéalis
Hanwell, NB
Full-time
Brun-Way Highways Operations is seeking an experienced and motivated Senior Engineer (Acting Chief Engineer) to support the operation, maintenance, rehabilitation, and long-term management…

EQ Bank

Senior AI Platform Operations Engineer

Toronto, ON, Canada

Job type: Full-time
Experience: 5-7 years of experience in platform operations, site reliability engineering, DevOps, cloud operations, or enterprise IT operations.
Posting language: English
Posted: Jul 8, 2026

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Original job description

Purpose of Job

The Senior AI Platform Operations Engineer is accountable for the reliability, operability, and controlled enablement of the organization’s AI platform.

This role ensures that AI Platform services and solutions are production-ready, secure, observable, and compliant by executing disciplined operational practices, across platform management, monitoring, incident coordination, and governance control enforcement.

The incumbent plays a key role in enabling the safe and scalable adoption of AI by ensuring that AI solutions are deployed, monitored, supported, and continuously improved in line with enterprise standards for reliability, security, and compliance

Main Activities

AI Platform Reliability and Operations

Administer and operate the AI platform to ensure availability, performance, and resilience across environments, integrations, and supporting infrastructure.
Monitor platform health using dashboards, logs, metrics, and alerts, and coordinate incident and service restoration activities.
Lead operational triage, escalation coordination, and post-incident reviews to strengthen services stability and resilience.
Track and report on service reliability indicators, incident trends, and operational performance.

AI Platform Enablement & Production Readiness

Enable approved AI use cases into production by ensuring:
Environment readiness,
Dependency validation,
Completion of operational readiness checklists,
Structured service transition activities
Support platform lifecycle management through:
Release coordination,
Change readiness validation,
Maintenance and capacity planning.
Ensure AI platform changes meet defined operational and control readiness criteria prior to release

Observability, Automation & AI Ops

Implement and maintain observability capabilities, including telemetry, logging, metrics, and traces required for enterprise AI operations.
Analyze operational data to identify anomalies, recurring issues, root-cause patterns.
Implement AI Ops use cases such as:
Alert correlation,
Anomaly detection,
Root-cause support,
Forecasting and predictive insights,
Automation of repetitive operational tasks.
Continuously improve operational efficiency through targeted automation and process optimization.

Governance, Risk, & Control Execution

Execute governance controls for AI solutions, including:
Usage and access controls,
Data privacy considerations,
Auditability and traceability,
Human oversight requirements
Ensure operational practices align with enterprise security policies, risk controls, and compliance requirements.
Maintain documentation and evidence required for audit, governance reviews, production readiness checkpoints, and control validation.
Identify control gaps and escalate risks appropriately to relevant governance and risk stakeholders.

AI Asset Visibility & Operational Integrity

Maintain operational visibility of AI platform assets required for monitoring, support, and cost alignment.
Validate asset ownership, relationships, and lifecycle status in collaboration with application and platform owners.
Support ongoing audits to ensure AI assets and associated cost attribution remain accurate and current.

Knowledge/Skill Requirements

University degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
5-7 years of experience in platform operations, site reliability engineering, DevOps, cloud operations, or enterprise IT operations.
Strong experience supporting production platforms and services, including monitoring, incident response, problem management, service restoration, and operational reporting.

Technical Expertise

Experience with cloud platforms, observability, automation, configuration management, and integration patterns, including Azure Automation runbooks (PowerShell/Python), Azure AI, Copilot integrations, AKS, virtual networks (hub-and-spoke), and App Service.
Expertise with observability tools such as Azure Monitor, Application Insights, and Grafana.
Experience with CI/CD and automation tools such as Azure DevOps, GitHub Actions, and Logic Apps.
Knowledge of configuration management and infrastructure-as-code tools such as Bicep, Terraform, Azure Policy, Key Vault, and relevant open-source technologies.
Knowledge of integration and event-driven technologies such as API Management, open-source API tools, Service Bus, Event Grid, and Apache Kafka.
Working knowledge of platform-supporting data and search services such as Elastic, Azure AI Search, and Cosmos DB.
Knowledge of enterprise network, edge security, and related internal platforms such as DNA, Fortinet, and Akamai is an asset.

Additional Capabilities

Working knowledge of AI/ML operational concepts, including model lifecycle support, telemetry, governance controls, human-in-the-loop practices, and production monitoring.
Strong understanding of ITIL/ITSM processes, including change, release, incident, problem, configuration, and service reporting practices.
Analytical and structured thinker with strong troubleshooting, root-cause analysis, prioritization, and continuous improvement skills.
Strong service orientation, professional maturity, and the ability to collaborate effectively across operations, engineering, security, risk, data, and business teams.
Experience creating technical documentation, operational procedures, support playbooks, dashboards, and user guidance materials.
Knowledge of security, privacy, audit, and compliance considerations relevant to enterprise AI and platform operations.

Job Complexities / Thinking Challenges

This role requires balancing platform reliability, operational efficiency, and governance discipline in a rapidly evolving AI environment.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

The Senior AI Platform Operations Engineer is responsible for ensuring the reliability and operability of the organization's AI platform. This includes monitoring platform health, coordinating incident responses, and ensuring production readiness of AI solutions.

Requirements

Candidates should have a university degree in a related field and 5-7 years of experience in platform operations or related areas. Strong technical expertise in cloud platforms, observability tools, and automation is required.

Skills

Platform Operations
Site Reliability Engineering
DevOps
Cloud Operations
Monitoring
Incident Response
Automation
Configuration Management
Observability
AI Ops
Governance
Risk Management
Data Privacy
Troubleshooting
Continuous Improvement
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

AI Platform
Reliability
Operations
Cloud Platforms
Azure
Automation
Observability
Incident Management
Service Restoration
Telemetry
Logging
Metrics
CI/CD
Infrastructure-as-Code
API Management
Elastic
Cosmos DB
ITIL
ITSM
Governance Controls
Data Privacy
Auditability
Root-Cause Analysis
Change Management
Service Reporting
Operational Efficiency
Continuous Improvement
Security Policies
Risk Controls
Compliance Requirements

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