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Added 13 mins ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
One (1) year experience in within a healthcare setting preferred.
Added 14 mins ago
M
Executive Assistant
Medavie
Dartmouth, NS · NS Admin Office Dartmouth
- Full-time
Coordinates appointments, meetings and presentations as required, for Chief Operating Officer or Vice President or Executive Director or Divisional Leaders
Added 14 mins ago
Director, Product Taxation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the AVP, Product Taxation & Financial Underwriting, the Director, Product Taxation plays a critical role in advancing the strategic objectives of the Insurance Solutions…
Added 14 mins ago
Director, Client Relationships Eastern Canada
The Canada Life Assurance Company
Halifax, NS · London, ON · Toronto, ON
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 28 mins ago
TN
Marketing Intern (3 Months Term)
The North West Company
Winnipeg, MB
- Internship
As a Marketing Intern at The North West Company (TNWC), you will support the Marketing team in developing and executing customer-facing campaigns across digital and traditional platforms.…
Added 28 mins ago
GT
Goway FAM and Executive Travel Planner
Goway Travel
Toronto, ON
- Full-time
Previous Travel Industry experience in a sales role is preferred
Added 43 mins ago
AI
VP Aviation & Chief Pilot
AIRmarket Inc.
AB · Edmonton, AB
- Full-time
Compensation: Salary based on experience. Salary range: $100,000+ CAD.
Added 43 mins ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
Reporting to the Associate Director, International Enrolment Recruitment and Regulatory Compliance, the International Enrolment Operations Specialist liaises with Associate Deans,…
Added 43 mins ago
Customer Sales and Service Representative (C.S.S.R.)
Abilities Centre
Whitby, ON
Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service…
Added 43 mins ago
Building Cleaner
Abilities Centre
Whitby, ON
Reporting to the Director, Facilities, the Building Cleaner maintains a healthy and safe environment at Abilities Centre through outstanding cleanliness.
Added 58 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Assists the Laboratory Director in preparing and analyzing customer satisfaction surveys. Ensures quality improvement opportunities are identified, action plans established and monitored…
Added 58 mins ago
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Sales Associate III
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 58 mins ago
C
Sales Associate II
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 58 mins ago
RH
Community Disability Worker: Every Saturday Daytime
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
Added 1 hour ago
UW
Marketing Coordinator
United Way British Columbia
Prince George, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 1 hour ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Pharmacy, you will be responsible for providing a variety of services including medication distribution, (order entry, dispensing, checking and delivery),…
Added 1 hour ago
Director, Client Relationships Western Canada
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC · Winnipeg, MB
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 1 hour ago
SS
Director of Care
Sienna Senior Living
Ottawa, ON
- Full-time
Reporting to the Executive Director, the Director of Care is a critical role within the community ensuring that the home operates efficiently and delivers high-quality care to the residents.
Added 1 hour ago
TN
Certified Medical Office Assistant
Tla'amin Nation
Powell River, BC
- Full-time
Reports to: Associate Health Director Programs
Added 1 hour ago
CG
Director of Hospitality
Compass Group Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Now, If You Were To Come On Board As One Of Our Director Of Hospitality, We’d Ask You To Do The Following For Us
Added 1 hour ago
RS
QHSE Administrator (Contract position up to 18 months)
Rockwood Service Corporation
Red Deer, AB
- Full-time
…pipeline sectors to a range of industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are…
Added 1 hour ago
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Business Development Manager (Agriculture)
AdvancedAg
Raymond, AB
- Contract
Provide market intelligence, competitive analysis, customer insights, and sales data to support the Director of Sales and inform sales strategy.
Added 1 hour ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Customer service experience and well-developed leadership skills.
Added 1 hour ago
TF
Account Manager
The Fastener Group Ltd.
Surrey, BC
- Full-time
…In Surrey, British Columbia. Reporting to the Regional Sales Director, this role is responsible for developing and maintaining strong customer relationships, expanding business…
Added 1 hour ago
RS
Project Accountant
RWC Systems
Surrey, BC
- Full-time
RWC is proven industry leader with more than 45 years of experience. Our reputation is built on honesty, integrity and delivering consistent results. We say what we mean, and we do what we…

EQ Bank

Senior Technical Program Manager (18 Month Contract)

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

The Senior Technical Program Manager (STPM) reports to the Director, Technical Program Management. The STPM owns end-to-end plan management and delivery execution for highly complex technical programs across EQ Bank's Digital Banking ecosystem, with a strong emphasis on measurable business value, customer outcomes, reliability, and usability.

The STPM leads execution across multiple interdependent teams and domains, proactively surfaces technical and non-technical risks, establishes mitigation plans, manages complex dependencies, drives decisions, and enables alignment across Engineering, Product, Business, Enterprise partners, and third parties. The STPM applies company policies and Enterprise Change Management requirements while balancing governance with modern product and technology delivery practices.

The STPM operates effectively where scope, ownership, or the delivery path is ambiguous. The role is expected to build strong cross-functional relationships, influence senior stakeholders without authority, resolve escalated delivery constraints, and provide clear executive-level visibility of program health, trade-offs, and decisions.

Main Activities

Establish integrated, outcome-focused execution plans for highly complex programs spanning multiple teams, systems, or business domains.
Own delivery from initiation through implementation, maintaining a single source of truth for outcomes, scope, milestones, decisions, risks, dependencies, and program health.
Proactively identify and manage complex technical and non-technical dependencies, including negotiation with Director-level and senior stakeholders to secure decisions, capacity, or priority alignment.
Anticipate and mitigate material risks and issues that could affect customer outcomes, regulatory commitments, operational readiness, or delivery objectives.
Lead program governance and Steering Committee forums, presenting clear options, trade-offs, recommendations, and decisions required.
Influence quarterly and roadmap planning by identifying cross-program dependencies, sequencing constraints, and delivery risks.
Mentor and support other Technical Program Managers through practical guidance, peer review, and knowledge sharing.
Contribute to the evolution of Technical Program Management standards, tools, and ways of working based on delivery experience.

Knowledge And Skill Requirements

Demonstrated success delivering highly complex technology programs that support business objectives and customer outcomes.
Advanced business and technical acumen, with the ability to navigate complexity across systems, processes, organizations, and stakeholders.
Advanced collaboration, relationship-building, executive communication, influencing, and facilitation skills across all levels and functions.
Advanced analytical thinking and problem-solving skills, including the ability to structure ambiguous problems and drive timely decisions.
Strong knowledge of delivery governance, risk management, change management, controls, and implementation readiness for complex technology programs.
Ability to coach peers, raise delivery quality, and contribute to consistent Technical Program Management practices without direct authority.
Experience in the regulated Financial Services or Insurance industry is preferred.
Seven or more years of experience leading complex technology programs through the full product or software delivery lifecycle (PDLC or SDLC).

Accountability

Own end-to-end plan management and delivery coordination for highly complex technical programs, including initiation, planning, execution, risk and dependency management, readiness, implementation, go-live, and transition activities.
Maintain an accurate, executive-ready source of truth for program health, outcomes, milestones, risks, issues, dependencies, decisions, and required actions.
Ensure stakeholders understand program goals, priorities, trade-offs, and decisions required to maintain progress.
Drive alignment and delivery discipline across multiple teams and organizational boundaries, resolving or escalating material constraints.
Lead governance forums and Steering Committees for assigned programs, ensuring decisions and accountabilities are clear and followed through.
Apply established standards and controls while recommending improvements that strengthen consistency, quality, and supportability of delivery practices.
Ensure effective change intake, risk, compliance, security, audit readiness, implementation readiness, and operational transition for assigned programs.
Provide practical mentoring and delivery leadership beyond assigned programs when needed.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead complex technical programs from initiation through implementation and transition, coordinating interdependent teams and managing plans, risks, dependencies, decisions, and delivery readiness. Run governance and Steering Committee forums, provide executive visibility into program health and trade-offs, and mentor peers while improving program management practices.

Requirements

Requires seven or more years leading complex technology programs through the full product or software delivery lifecycle, along with advanced business and technical acumen. Candidates should demonstrate strong governance, risk and change management, stakeholder influence, executive communication, analytical problem-solving, and collaboration skills; regulated financial services or insurance experience is preferred.

Skills

Technical Program Management
Complex Program Delivery
End-to-End Plan Management
Risk Management
Dependency Management
Delivery Governance
Change Management
Stakeholder Management
Executive Communication
Facilitation
Analytical Thinking
Problem-Solving
Implementation Readiness
Cross-Functional Collaboration
Mentoring
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Management
Digital Banking
Financial Services
Insurance
Product Delivery Lifecycle
Software Delivery Lifecycle
Program Governance
Steering Committees
Enterprise Change Management
Risk Management
Dependency Management
Change Management
Regulatory Commitments
Operational Readiness
Implementation Readiness
Audit Readiness
Security
Compliance
Roadmap Planning
Quarterly Planning
Executive Communication
Stakeholder Management
Cross-Functional Collaboration
Program Health
Customer Outcomes
Delivery Planning
Go-Live
Operational Transition

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