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Added 9 mins ago
SH
Pharmacy Assistant (Calgary, AB)
Sentrex Health Solutions
Calgary, AB
- Full-time
A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their…
Added 9 mins ago
P
Technical Support Analyst - L3
Panasonic
Niagara-on-the-Lake, ON
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Technical Support Analyst L3.
Added 9 mins ago
EM
Accountant
Enterprise Mobility
Surrey, BC
- Full-time
…management pertaining to running a successful business. Our program fully prepares you to become a Business Manager of your own financial operation. A key partner in our organization, the…
Added 9 mins ago
C
Nurse Manager
CarePartners
Tillsonburg, ON
- Full-time
CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We…
Added 9 mins ago
C
Personal Support Manager
CarePartners
Tillsonburg, ON
- Full-time
We are currently looking for someone to join our dynamic Leadership Team in the role of Personal Support Manager. The primary role of the Personal Support Manager is to provide effective…
Added 9 mins ago
WT
Lead, Learning & Employee Experience
Wealthsimple Technologies
Remote, Canada
- $116,000 to $145,000 CAD / year
- Full-time
- Remote
…a hands-on facilitation role reporting to our Senior Lead, Program Manager within People Operations, so you will be in front of a room regularly and often, and you will be exceptional at…
Added 9 mins ago
HR
Registered Practical Nurse, Inpatient Surgery 10 East & West
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Right now we are looking for a Registered Practical Nurse to work with our Surgical Inpatient Unit 10 East & West, Surgical Program.
Added 9 mins ago
A
IT Specialist
AccorHotel
Jasper, AB
- Full-time
Reporting to The IT Manager, supports the delivery of technology services by ensuring the smooth operation and stability of property-based IT systems. Working closely with the IT Regional…
Added 9 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Leverages customer insights, Voice of the Customer feedback, and in-store observations to identify opportunities and support improvements to customer satisfaction and overall service…
Added 24 mins ago
SD
Cashier Manager, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 24 mins ago
Director of Care LPN - Temp(FT)
Optima Living
Sherwood Park, AB
Reporting to the General Manager, the Director of Care leads and oversees the delivery, quality, and coordination of resident care, ensuring compliance with regulatory standards and…
Added 24 mins ago
W
Pharmacy Assistant
Walmart
Toronto, ON
- Part-time
…supervision), selecting appropriate products, performing the accuracy program, including 7 point, Visual and DIN checks, selecting and counting/ measuring & preparing appropriate products,…
Added 24 mins ago
Lead Hand – Shipping, Receiving & Inventory Control
Price Industries Limited
Vaughan, ON
Manulife Mental Health and Counselling Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling,…
Added 24 mins ago
Recreation Manager
Optima Living
Medicine Hat, AB
Reporting to the General Manager, the Recreation Manager leads the planning and delivery of recreation programs that support resident wellness, engagement, and quality of life. This role…
Added 24 mins ago
Maintenance Manager
Optima Living
Edmonton, AB
Reporting to the General Manager, the Maintenance Manager oversees the safe and efficient operation of all building systems, equipment, and infrastructure within the community. This role…
Added 24 mins ago
Class 5 Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Red Deer, AB
Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are…
Added 24 mins ago
TH
Lumber Sales Associate: Full Time - NORTH SURREY
The Home Depot
Surrey, BC
- Full-time
Using empowerment program when necessary to satisfy customers
Added 24 mins ago
TH
Plumbing Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 24 mins ago
TH
Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot
Canada
- Part-time
Using empowerment program when necessary to satisfy customers
Added 24 mins ago
TH
Associé(e) aux ventes - Quincaillerie (temps partiel)
The Home Depot
Canada
- Part-time
Using empowerment program when necessary to satisfy customers
Added 24 mins ago
TH
Kitchen & Bath Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 24 mins ago
TH
Paint Sales Part Time - NIAGARA FALLS
The Home Depot
Niagara Falls, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 24 mins ago
TH
Flooring Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 24 mins ago
TH
Paint Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 24 mins ago
DB
Part Time Bridal Sales
David's Bridal
Langley (District), BC · Langley, BC
- Part-time
Offer David’s Bridal loyalty & partners program to support and promote one stop for all life events.

EQ Bank

Senior Technical Program Manager (18 Month Contract)

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

The Senior Technical Program Manager (STPM) reports to the Director, Technical Program Management. The STPM owns end-to-end plan management and delivery execution for highly complex technical programs across EQ Bank's Digital Banking ecosystem, with a strong emphasis on measurable business value, customer outcomes, reliability, and usability.

The STPM leads execution across multiple interdependent teams and domains, proactively surfaces technical and non-technical risks, establishes mitigation plans, manages complex dependencies, drives decisions, and enables alignment across Engineering, Product, Business, Enterprise partners, and third parties. The STPM applies company policies and Enterprise Change Management requirements while balancing governance with modern product and technology delivery practices.

The STPM operates effectively where scope, ownership, or the delivery path is ambiguous. The role is expected to build strong cross-functional relationships, influence senior stakeholders without authority, resolve escalated delivery constraints, and provide clear executive-level visibility of program health, trade-offs, and decisions.

Main Activities

Establish integrated, outcome-focused execution plans for highly complex programs spanning multiple teams, systems, or business domains.
Own delivery from initiation through implementation, maintaining a single source of truth for outcomes, scope, milestones, decisions, risks, dependencies, and program health.
Proactively identify and manage complex technical and non-technical dependencies, including negotiation with Director-level and senior stakeholders to secure decisions, capacity, or priority alignment.
Anticipate and mitigate material risks and issues that could affect customer outcomes, regulatory commitments, operational readiness, or delivery objectives.
Lead program governance and Steering Committee forums, presenting clear options, trade-offs, recommendations, and decisions required.
Influence quarterly and roadmap planning by identifying cross-program dependencies, sequencing constraints, and delivery risks.
Mentor and support other Technical Program Managers through practical guidance, peer review, and knowledge sharing.
Contribute to the evolution of Technical Program Management standards, tools, and ways of working based on delivery experience.

Knowledge And Skill Requirements

Demonstrated success delivering highly complex technology programs that support business objectives and customer outcomes.
Advanced business and technical acumen, with the ability to navigate complexity across systems, processes, organizations, and stakeholders.
Advanced collaboration, relationship-building, executive communication, influencing, and facilitation skills across all levels and functions.
Advanced analytical thinking and problem-solving skills, including the ability to structure ambiguous problems and drive timely decisions.
Strong knowledge of delivery governance, risk management, change management, controls, and implementation readiness for complex technology programs.
Ability to coach peers, raise delivery quality, and contribute to consistent Technical Program Management practices without direct authority.
Experience in the regulated Financial Services or Insurance industry is preferred.
Seven or more years of experience leading complex technology programs through the full product or software delivery lifecycle (PDLC or SDLC).

Accountability

Own end-to-end plan management and delivery coordination for highly complex technical programs, including initiation, planning, execution, risk and dependency management, readiness, implementation, go-live, and transition activities.
Maintain an accurate, executive-ready source of truth for program health, outcomes, milestones, risks, issues, dependencies, decisions, and required actions.
Ensure stakeholders understand program goals, priorities, trade-offs, and decisions required to maintain progress.
Drive alignment and delivery discipline across multiple teams and organizational boundaries, resolving or escalating material constraints.
Lead governance forums and Steering Committees for assigned programs, ensuring decisions and accountabilities are clear and followed through.
Apply established standards and controls while recommending improvements that strengthen consistency, quality, and supportability of delivery practices.
Ensure effective change intake, risk, compliance, security, audit readiness, implementation readiness, and operational transition for assigned programs.
Provide practical mentoring and delivery leadership beyond assigned programs when needed.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead complex technical programs from initiation through implementation and transition, coordinating interdependent teams and managing plans, risks, dependencies, decisions, and delivery readiness. Run governance and Steering Committee forums, provide executive visibility into program health and trade-offs, and mentor peers while improving program management practices.

Requirements

Requires seven or more years leading complex technology programs through the full product or software delivery lifecycle, along with advanced business and technical acumen. Candidates should demonstrate strong governance, risk and change management, stakeholder influence, executive communication, analytical problem-solving, and collaboration skills; regulated financial services or insurance experience is preferred.

Skills

Technical Program Management
Complex Program Delivery
End-to-End Plan Management
Risk Management
Dependency Management
Delivery Governance
Change Management
Stakeholder Management
Executive Communication
Facilitation
Analytical Thinking
Problem-Solving
Implementation Readiness
Cross-Functional Collaboration
Mentoring
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Management
Digital Banking
Financial Services
Insurance
Product Delivery Lifecycle
Software Delivery Lifecycle
Program Governance
Steering Committees
Enterprise Change Management
Risk Management
Dependency Management
Change Management
Regulatory Commitments
Operational Readiness
Implementation Readiness
Audit Readiness
Security
Compliance
Roadmap Planning
Quarterly Planning
Executive Communication
Stakeholder Management
Cross-Functional Collaboration
Program Health
Customer Outcomes
Delivery Planning
Go-Live
Operational Transition

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