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Added 2 mins ago
MD
Director, Oversight and Accountability - State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Director, Oversight and Accountability
Added 17 mins ago
PM
Clinical Project Manager - CRO
Pharma Medica Research Inc.
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
Focus of the position is assuring timely delivery of project progress reports and results to PMRI clients. Communicating with clients to keep them aware of trial progress and establishing…
Added 17 mins ago
TR
Director, Annual Giving
The Royal Conservatory of Music
Toronto, ON
- $118,000 to $128,000 CAD / year
- Full-time
The Director translates the Managing Director, Development’s integrated fundraising strategy into an annual giving plan that aligns donor acquisition, participation, retention, upgrading…
Added 17 mins ago
FF
Senior Development Officer
Food For The Poor-Canada
Toronto, ON
- Contract
…supporting partners. Working under direction from the Executive Director (ED), the Senior Development Officer (SDO) is responsible to The SDO is responsible for individual and corporate…
Added 17 mins ago
NF
Health & Safety Advisor
Natural Factors
Kelowna, BC
- Full-time
…wellbeing of our customers through research, innovation, and the delivery of effective nutritional products, while making a positive impact on our employees, suppliers, and…
Added 17 mins ago
TR
Manager, Events and Corporate Partnerships
The Royal Conservatory of Music
Toronto, ON
- $75,000 to $83,000 CAD / year
- Full-time
Reporting to the Managing Director, Development, the Manager, Events and Corporate Partnerships is responsible for generating philanthropic and sponsorship revenue through The Royal…
Added 17 mins ago
TS
Behaviour specialist
The Salvation Army in Canada
Toronto, ON
- Full-time
Provide advice and support to any programs within Broadview Village and/or with external partners as directed by the Director of Quality, Risk and Education
Added 17 mins ago
TP
Manager, Real Estate Operations
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Real Estate Leasing and Development, the Manager, Real Estate Operations will oversee the operational performance of Toronto Pearson’s diverse portfolio…
Added 47 mins ago
ML
Senior Manager, HR Ops & Labour Relations
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Full-time
…before they affect operations. As the primary successor to the Director, HR Ops & Labour Relations, you'll also help build leadership bench strength for the…
Added 47 mins ago
Q
Director of Product & Strategy, CXM Flex
Quadient
Toronto, ON
- $221,600 to $332,400 CAD / year
- Full-time
The Director of Product & Strategy, CXM Flex will own the strategy, roadmap, and product outcomes for Quadient’s on‑premise, self‑hosted, and managed service Inspire portfolio (CXM Flex).…
Added 47 mins ago
NB
Cash Management, Services Officer - National Client Group
National Bank of Canada
Calgary, AB
- Full-time
treasury and cash management clients through exceptional service delivery,
Added 47 mins ago
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Operations Manager
BGIS
Toronto, ON
- Full-time
Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business…
Added 47 mins ago
S
Corporate Senior Financial AnalystBusiness Planning, Finance
Sanya’k̓ula
Burnaby, BC
- Full-time
…facilitating consensus on issues such as financial resources, program and service delivery changes, new and enhanced programs, physician services and funding, operational reviews,…
Added 47 mins ago
RC
Licensed Practical Nurse - LPN
Retirement Concepts
Kamloops, BC
- $32.84 to $44.96 CAD / hour
- Temporary
The Licensed Practical Nurse (LPN) reports to the Director of Care and/or designate. This position is the role model and team leader to an assigned community, and responsible for…
Added 47 mins ago
RC
Licensed Practical Nurse - LPN
Retirement Concepts
Kamloops, BC
- $32.84 to $44.96 CAD / hour
- Full-time
The Licensed Practical Nurse (LPN) reports to the Director of Care and/or designate. This position is the role model and team leader to an assigned community, and responsible for…
Added 48 mins ago
NS
Director - Policy & Planning, Integrated Acute & Episodic Care
Nova Scotia Health Authority
Halifax, NS
- Full-time
…financial and operational oversight of transformation initiatives, program and operational performance tracking and reporting, and decision support through information management and…
Added 48 mins ago
TU
Career Programming Strategist
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Reports to the Associate Director, Career Development Programming. Regularly plans and collaborates with colleagues from across the BCC as well as the Program Office(s). May supervise…
Added 1 hour ago
MH
Talent & Learning Department Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
Reporting to the Director of People Planning & Strategy, and as a key member of the management team, the Talent & Learning Manager provides strategic leadership and oversight for enterprise…
Added 1 hour ago
BS
Assistant Director, Capital Projects
Burnaby School District - SD41
Burnaby, BC
- Full-time
Reporting to the Executive Director, Facilities and Capital Services, the Assistant Director, Capital Projects provides strategic leadership for the District's capital planning and project…
Added 1 hour ago
SC
Tracks Engineering Director
SYSTRA Canada
Toronto, ON
- Full-time
This role is for Go Expansion Program and associated with the Delivery Partners for Metrolinx on the program.
Added 1 hour ago
C
Director Consulting Services-Public Sector
CGI
Toronto, ON
- Full-time
As the Director of Consulting Services, you will be the acting business owner of your account portfolio, owning end to end growth: from identifying opportunities, shaping and closing deals,…
Added 1 hour ago
ST
Director of Capital, Housing & Infrastructure (Engineering/Planning) - $100K-$150K in Curve Lake, ON!
Scout Talent
AB · Alberta, Canada
- $100,000 to $150,000 CAD / year
- Full-time
Lead capital, housing, and infrastructure delivery for Curve Lake First Nation
Added 1 hour ago
SC
Systems Assurance Director
SYSTRA Canada
Toronto, ON
- Full-time
This role supports the Go Expansion Program. The role is associated with the Delivery Partners for Metrolinx on the program.
Added 1 hour ago
LH
Manager, Maintenance & Repair Operations
London Health Sciences Centre (LHSC)
London, ON
- Full-time
Reporting to the Director, Facilities Operations, Projects and Planning, the Manager, Maintenance & Repair Operations directs, controls and evaluates the delivery of department services.…
Added 1 hour ago
HC
Program Director
Havas CX Canada
Toronto, ON
- Full-time
Program Directors at Havas CX have two primary objectives: 1 - Define the vision and structure of client programs and overseeing its execution by our team of project managers, and 2 –…

EQ Bank | Canada's Challenger Bank

Senior Technical Program Manager (18 Month Contract)

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

The Senior Technical Program Manager (STPM) reports to the Director, Technical Program Management. The STPM owns end-to-end plan management and delivery execution for highly complex technical programs across EQ Bank's Digital Banking ecosystem, with a strong emphasis on measurable business value, customer outcomes, reliability, and usability.

The STPM leads execution across multiple interdependent teams and domains, proactively surfaces technical and non-technical risks, establishes mitigation plans, manages complex dependencies, drives decisions, and enables alignment across Engineering, Product, Business, Enterprise partners, and third parties. The STPM applies company policies and Enterprise Change Management requirements while balancing governance with modern product and technology delivery practices.

The STPM operates effectively where scope, ownership, or the delivery path is ambiguous. The role is expected to build strong cross-functional relationships, influence senior stakeholders without authority, resolve escalated delivery constraints, and provide clear executive-level visibility of program health, trade-offs, and decisions.

\nMain Activities:

Establish integrated, outcome-focused execution plans for highly complex programs spanning multiple teams, systems, or business domains.
Own delivery from initiation through implementation, maintaining a single source of truth for outcomes, scope, milestones, decisions, risks, dependencies, and program health.
Proactively identify and manage complex technical and non-technical dependencies, including negotiation with Director-level and senior stakeholders to secure decisions, capacity, or priority alignment.
Anticipate and mitigate material risks and issues that could affect customer outcomes, regulatory commitments, operational readiness, or delivery objectives.
Lead program governance and Steering Committee forums, presenting clear options, trade-offs, recommendations, and decisions required.
Influence quarterly and roadmap planning by identifying cross-program dependencies, sequencing constraints, and delivery risks.
Mentor and support other Technical Program Managers through practical guidance, peer review, and knowledge sharing.
Contribute to the evolution of Technical Program Management standards, tools, and ways of working based on delivery experience.

Knowledge and Skill Requirements:

Demonstrated success delivering highly complex technology programs that support business objectives and customer outcomes.
Advanced business and technical acumen, with the ability to navigate complexity across systems, processes, organizations, and stakeholders.
Advanced collaboration, relationship-building, executive communication, influencing, and facilitation skills across all levels and functions.
Advanced analytical thinking and problem-solving skills, including the ability to structure ambiguous problems and drive timely decisions.
Strong knowledge of delivery governance, risk management, change management, controls, and implementation readiness for complex technology programs.
Ability to coach peers, raise delivery quality, and contribute to consistent Technical Program Management practices without direct authority.
Experience in the regulated Financial Services or Insurance industry is preferred.
Seven or more years of experience leading complex technology programs through the full product or software delivery lifecycle (PDLC or SDLC).

Accountability:

Own end-to-end plan management and delivery coordination for highly complex technical programs, including initiation, planning, execution, risk and dependency management, readiness, implementation, go-live, and transition activities.
Maintain an accurate, executive-ready source of truth for program health, outcomes, milestones, risks, issues, dependencies, decisions, and required actions.
Ensure stakeholders understand program goals, priorities, trade-offs, and decisions required to maintain progress.
Drive alignment and delivery discipline across multiple teams and organizational boundaries, resolving or escalating material constraints.
Lead governance forums and Steering Committees for assigned programs, ensuring decisions and accountabilities are clear and followed through.
Apply established standards and controls while recommending improvements that strengthen consistency, quality, and supportability of delivery practices.
Ensure effective change intake, risk, compliance, security, audit readiness, implementation readiness, and operational transition for assigned programs.
Provide practical mentoring and delivery leadership beyond assigned programs when needed.

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More about this job

Responsibilities

The Senior Technical Program Manager will lead end-to-end execution for complex digital banking programs, managing dependencies and risks across multiple teams. They are responsible for establishing governance, driving decision-making, and providing executive-level visibility into program health and outcomes.

Requirements

Candidates must have seven or more years of experience leading complex technology programs through the full product or software delivery lifecycle. Strong business acumen, advanced communication skills, and experience in regulated financial services or insurance industries are required.

Skills

Technical Program Management
Project Management
Risk Management
Change Management
Stakeholder Management
Strategic Planning
Governance
Digital Banking
Product Delivery
Cross-functional Leadership
Analytical Thinking
Problem Solving
Executive Communication
Financial Services
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Manager
Digital Banking
PDLC
SDLC
Governance
Risk Management
Change Management
Steering Committee
Cross-functional
Stakeholder Management
Financial Services
Insurance
Compliance
Security
Operational Readiness
Implementation
Dependency Management
Strategic Planning
Mentoring
Enterprise Change Management

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