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EQ3

Assistant Store Manager

Montreal, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

ASSISTANT STORE MANAGER

Full-Time | EQ3 St-Laurent | Montréal, QC

Are you a people-focused retail leader who enjoys coaching a team, creating memorable customer experiences, and turning daily challenges into opportunities?

EQ3 is looking for an enthusiastic and collaborative Assistant Store Manager to join our St-Laurent team. Working closely with the Store Manager, you will help lead the sales team, support daily operations, and create an inspiring environment where employees and customers feel genuinely supported.

At EQ3, we create timeless furniture designed to last. We value thoughtful design, diverse perspectives, and meaningful solutions for modern living - all with consideration for people, the planet, and the spaces we share.

THE DETAILS

You’ll be joining our team at 4428 Saint-Laurent Boulevard, Montréal, Quebec, in a full-time capacity.

In this role, you will:

Support the Store Manager with daily operations and the overall performance of the store
Provide leadership and direction to the sales team and assume responsibility for the store when the Store Manager is unavailable
Coach, motivate, and develop employees through ongoing feedback, product knowledge, promotions, and sales initiatives
Work collaboratively with the Store Manager to develop and implement action plans that support sales, payroll, budgeting, and business objectives
Monitor store performance and help identify opportunities to improve sales, productivity, and the customer experience
Actively engage with customers, understand their individual needs, and help deliver a knowledgeable and personalized shopping experience
Support the resolution of customer concerns with professionalism, sound judgment, and a solutions-focused approach
Work with the team to maintain an organized and visually inspiring showroom that reflects EQ3’s brand and merchandising standards
Assist with employee scheduling, payroll administration, inventory processes, and other operational priorities
Maintain accurate customer records, prepare bank deposits, and reconcile daily sales and balance totals
Help create a collaborative workplace that promotes accountability, recognition, and professional growth
Ensure compliance with company policies, operational procedures, and applicable health and safety requirements

WHAT YOU BRING TO THE TABLE

A minimum of three years of retail experience, including previous leadership or supervisory responsibilities; a combination of relevant education and experience may also be considered
Demonstrated ability to coach, motivate, and support a retail sales team
A strong customer-service mindset and the ability to build meaningful, lasting relationships
Strong written and verbal communication skills
Excellent organizational, decision-making, and problem-solving abilities
The confidence to provide leadership and make sound operational decisions in the Store Manager’s absence
A results-oriented approach, with a commitment to achieving sales goals and maintaining high standards of service, accuracy, and performance
Proficiency with point-of-sale systems and Microsoft Office; experience with SharePoint or STORIS is considered an asset
An understanding of visual merchandising, retail trends, market competition, and evolving customer needs
Experience in furniture, home décor, interior design, fashion, or another premium customer-focused retail environment is considered an asset
Postsecondary education in Business Administration, Retail Management, Sales, or a related field is considered an asset
Availability to work a flexible retail schedule, including evenings, weekends, and holidays, as required

WORK LIFE AT EQ3

At EQ3, we believe great results begin with a supported and engaged team. As part of our community, you’ll receive:

A comprehensive health and benefits package
Paid time off and support for work-life balance
Employee discounts on EQ3 products
Access to wellness programs, group banking benefits, and additional employee perks
Recognition and community engagement initiatives through the EQ3 Spirit Committee
Opportunities for professional growth, collaboration, and continued development
The opportunity to grow your leadership career with a Canadian design brand committed to quality, creativity, and longevity

READY TO GROW WITH US?

If you are a motivated retail professional who enjoys supporting people, delivering exceptional customer experiences, and contributing to strong business results, we would love to hear from you.

Closing Date: Open until filled

Submit your complete application by clicking “Apply to Position.”

We thank all applicants for their interest. Only those selected for an interview will be contacted.

EQ3 is committed to employment equity and creating an inclusive workplace. Accommodations are available upon request throughout the recruitment and selection process.

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More about this job

Responsibilities

The Assistant Store Manager supports daily operations, leads the sales team, and ensures the store meets performance and customer service standards. They are responsible for coaching staff, managing inventory, and maintaining the showroom's visual appeal.

Requirements

Candidates must have at least three years of retail experience, including previous leadership or supervisory roles. Strong communication, organizational, and problem-solving skills are required, along with proficiency in point-of-sale systems and Microsoft Office.

Skills

Retail management
Team leadership
Sales coaching
Customer service
Operations management
Visual merchandising
Inventory management
Payroll administration
Problem solving
Decision making
Communication
Point-of-sale systems
Microsoft Office
Budgeting
Staff development

Benefits

Health and benefits package
Paid time off
Employee discounts
Wellness programs
Group banking benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Leadership
Customer Experience
Merchandising
Inventory
Payroll
Budgeting
Coaching
Operations
Point-of-sale
Microsoft Office
SharePoint
STORIS
Furniture
Home Decor
Interior Design
Business Administration
Retail Management

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