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Added 10 mins ago
FH
Assistant Restaurant Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
The Assistant Restaurant Manager will ensure that employees provide phenomenal guest experiences resulting in lasting memories. They will lead, develop and coach a team of professional…
Added 10 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 10 mins ago
T
Customer Experience Associate - Atateken
TD
Montreal, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 10 mins ago
T
Retail Lead
Tilley
Toronto, ON
- $19 to $21 CAD / hour
- Part-time
The Team Lead partners and works with the Store Manager to achieve overall sales budgets and operating practices. Works within the sales and support teams for the achievement of customer…
Added 10 mins ago
T
Sales Associate
Tilley
Vaughan, ON
- $17 to $18 CAD / hour
- Full-time
Sales Associates will engage with customers and assess customer needs to ensure appropriate service is provided.
Added 10 mins ago
RO
Group Sales Assistant
Royal Ontario Museum
Toronto, ON
- Part-time
We are seeking a detail-oriented and client-focused Group Sales Assistant to support the Tourism & Promotions team at ROM. This role is perfect for someone who thrives in a dynamic sales…
Added 10 mins ago
TH
Associé(e) aux ventes - Plomberie et électricité (Temps partiel)
The Home Depot
Burnaby, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 10 mins ago
TH
Associé(e) aux caisses (Temps partiel)
The Home Depot
Laval, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 10 mins ago
TH
Order Picker Full Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 10 mins ago
TH
Customer Service Coordinator- 6 Month Contract
The Home Depot
Vaughan, ON
- Full-time
Reports to Manager, Supply Chain Customer Service
Added 10 mins ago
PS
Summer 2027 Student Sales Agronomist Intern - Manitoba
PRIDE Seeds
Pain Court, ON
- Full-time
…delivering top-tier seed solutions, services, and trusted agronomy support to help Canadian farmers increase yield and profitability as they position themselves for future…
Added 10 mins ago
ST
Customer Success Account Manager
STEMCELL Technologies
Burnaby, BC · Canada - BC, Burnaby, Production Way, Onsite
- Full-time
As the Customer Success Account Manager, you will manage relationships for STEMSOFT clients and ensure a seamless transition from initiation to the go-live phase across project stages. You…
Added 10 mins ago
CG
Retail Staff
Campari Group
Grimsby, ON · West Grimsby, "Ontario"
- Part-time
…professional and knowledgeable manner, while delivering exceptional customer service and sales objectives. This role includes cash handling, merchandising, alcohol service, and brand…
Added 10 mins ago
YO
YMCA Experience Associate Salaried
YMCA of Northern Alberta
Edmonton, AB
- Full-time
Previous customer service experience is an asset.
Added 10 mins ago
CS
Health Care Aide (Casual Part Time)
Cogir Senior Living
Surrey, BC · Whitecliff Retirement
- Part-time
Reporting to the Health & Wellness Manager or Director of Care, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under…
Added 10 mins ago
CC
Retail Shift Leader
Canna Cabana
AB · Parsons, Edmonton, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 10 mins ago
A
Assistant Spa Manager
AccorHotel
Lake Louise, AB
- Full-time
The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and…
Added 10 mins ago
L
Transportation Supervisor
Lineage
Newmarket, ON · CA - ON, Newmarket - Davis
- Full-time
…personnel and internal teams. The primary focus is to maintain service levels, ensure safety and compliance, improve operational efficiency, and provide consistent support across all four…
Added 24 mins ago
TB
Distribution Coordinator - Contract
The Beer Store
Bolton, ON
- Contract
…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service…
Added 24 mins ago
TA
Human Resources Business Partner-FR
Top Aces
Dorval, QC
- Full-time
…160,000+ hours of operational training without accident in support of customers worldwide, including Canada, the U.S., Germany, and multiple other NATO allies and international partner…
Added 24 mins ago
TB
Digital & eCommerce Specialist
The Beer Store
Bolton, ON
- Full-time
…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service…
Added 24 mins ago
A
Spécialiste des services financiers/Finance Manager
AutoCanada
Mirabel, QC
- Other
…les relations avec les prêteurs. De solides compétences en service client, en organisation et en négociation sont essentielles pour ce…
Added 24 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Winnipeg, MB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 24 mins ago
LC
Merchandiser, Hourly Part Time Evening
Loblaw Companies Limited
Ajax, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

EQI

Demand Planning & Inventory Control - Demand Planner I

Canada

Competitive Compensation Structure: $55,000-$65,000

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Job details

Pay: Competitive Compensation Structure: $55,000-$65,000
Apply by: Dec 2, 2026
Experience: 2-4 years of relevant customer service and demand planning experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary

The Demand Planner is responsible for ensuring products are delivered to the customer on a timely basis with world class customer service. This position will report to the Demand Planning Manager as part of the Operations Department at EQI. To be successful, a high level of collaboration will be required across the organization, particularly with EQI’s Account Managers, Project Engineers, Quality Engineers, and global personnel in the Production Control and Logistics functions. This role level will manage customer account concentrations of approx. 6-10% (concentrations are weighted by the combined percentage of SKUs, Volumes and Revenues). These customer accounts are typically of medium complexity. This position is eligible for promotion to Sr. Demand Planner if applicable.

Essential Functions

This position is the main point of contact for daily communication with EQI’s customers regarding orders, shipments, customer forecasts and general inquiries or concerns.
The Demand Planner is responsible for maintaining inventory levels at all Warehouse and VMI locations based on customer forecasts, minimum/maximum inventory parameters, and special seasonal requirements such as Lunar New Year.
Specific planning duties include:
- Review, analyze and take action on customer firm and forecast demand plans
- Monitor inventory stock levels in relation to EQI’s strategic inventory objectives
- Maintain and perform to customer commitments
- Place purchase orders or requisitions with EQI PCLs or suppliers, based on customer demand analysis
- Value-add customer interactions as it relates to demand management and PO changes
- Manage and maintain EDI and/or discrete sales orders
- Manage exceptions with customers and suppliers
Responsible for planning and monitoring shipments from suppliers, warehouses and VMI locations to customers.
- Oversight of freight handling, container quality, and functionality
- Fulfillment of direct shipments
- Fulfillments from VMI’s
This position is the first point of contact for customer concerns including but not limited to:
- Stock levels/timeliness
- Damage/claims/RMAs
- Consolidation
Additional responsibilities include:
- Development of reports and programs with warehouses to assist in meeting customer schedules
- Proactive communication with customers and suppliers to achieve on time delivery
- Gap analysis & burndown planning
- Inventory Adjustments, corrections and counts
Responsible for developing and maintaining Customer related items within EQI’s ERP system, including:
- Item master & or updates
- Customer Price Lists & quarterly updates
- Customer Detail Record
- Open purchase orders
- Open sales orders
- Forecasts & updates
- Maintenance of the purchase order summary
- Customer portals & related functions such as order acknowledgments & change requests
Create and maintain reports as requested by customers including:
- Open order reports
- OTIF & Fulfillment reporting
- Shipping reports/tracking
- Expedite reports
- Warehouse inventory and scheduling reports
Other duties as assigned by the Lead or Manager

Position Requirements

2-4 years of relevant customer service and demand planning experience
Demonstrated high level of interpersonal and customer service skills
High level of analytical skills utilizing data from multiple sources
Computer skills and working knowledge of Microsoft Office products, including proficient skills in Microsoft Excel
High standards of accuracy and precision
Proficient oral and written communication skills
Ability to exercise independent judgment is required
Ability to effectively organize and plan
Ability to multi-task in a fast-paced environment
ERP experience an asset (but not required)
EQI operates globally, at times this will necessitate availability beyond EQI’s standard office hours

Competitive Compensation Structure: $55,000-$65,000

Vacancy Type

· This position is a current vacancy.

AI Disclosure

· EQI Canada does not use AI for screening, assessment or selection of candidates.

Accessibility

· EQI welcomes applications from people with disabilities. Accommodations are available at all stages of the hiring process upon request.

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More about this job

Responsibilities

The Demand Planner is responsible for managing customer forecasts, maintaining inventory levels, and ensuring timely product delivery through effective coordination with internal teams and suppliers. This role serves as the primary point of contact for customer inquiries, order management, and the resolution of shipping or inventory-related issues.

Requirements

Candidates must have 2-4 years of relevant experience in demand planning and customer service, along with strong analytical and communication skills. Proficiency in Microsoft Office, particularly Excel, is required, while experience with ERP systems is considered an asset.

Skills

Demand planning
Inventory control
Customer service
Data analysis
Microsoft Excel
ERP systems
Supply chain management
Logistics
Purchase order management
Forecasting
EDI
Communication
Problem solving
Time management
Inventory management

Visa sponsorship

Not detected in the job text

Keywords

Demand Planning
Inventory Control
Supply Chain
Logistics
Customer Service
ERP
Microsoft Excel
Forecasting
EDI
Purchase Orders
VMI
Operations
Data Analysis
Inventory Management
Order Management
Shipment Tracking
Gap Analysis
Item Master
Customer Portals
OTIF

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