Jobs in Canada

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Personal Banker
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 13 mins ago
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Banking Officer, Banking Client Solutions Team
BMO
Toronto, ON · FCP
- Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
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Senior Analyst
BMO
Toronto, ON · FCP
- Full-time
…sources and practices, reduces ongoing costs, and increases service level…
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Portfolio Analyst
BMO
Ottawa, ON · Toronto, ON · FCP
- Full-time
…policies and procedures while maintaining an exceptional client service…
Added 13 mins ago
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
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Senior Compliance Officer, Capital Markets Regulatory Enquiries & Governance (12-months Contract)
BMO
Toronto, ON · FCP
- Full-time
Added 13 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 13 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 13 mins ago
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Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 13 mins ago
BC
Armed Guard
Brink's Canada
Dartmouth, NS · Halifax, NS · CAN-BKS-NS:Halifax
- Part-time
The Messenger II performs day-to-day secure transport and custody activities for customer pickups, deliveries, and related field services using established procedures and equipment.…
Added 13 mins ago
Class 1 Shunt Driver
Canada Cartage Group of Companies
Calgary, AB
Added 13 mins ago
Household Goods Mover/Packer (Call-in)
Nippon Express Canada
Richmond, BC
Added 13 mins ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Bracebridge, ON
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
Added 13 mins ago
Sales Associate
Laura Canada
Niagara-on-the-Lake, ON
Added 13 mins ago
Maintenance Millwright
Chudleigh's Bakery
Milton, ON
Added 13 mins ago
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Warehouse & Delivery Assistant
GCHC
Guelph, ON
- Contract
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Deli Clerk
Freson Bros.
Hinton, AB
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Car Detailer - Subaru
The Jim Pattison Auto Group
Winnipeg, MB
The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal…
Added 13 mins ago
Reservations Agent
Coast Hotels
Vancouver, BC
The Central Reservations Sales & Service Agent will contribute to the overall success of Coast Hotels by providing superior customer service and intermediate administ
Added 13 mins ago
KEY HOLDER
Boutique La Vie En Rose
Toronto, ON
Added 13 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Lethbridge, AB
Added 13 mins ago
ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Alma, QC
Added 13 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Regina, SK
Added 13 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Regina, SK
Added 13 mins ago
RESPONSABLE CLÉ
Boutique La Vie En Rose
Ste.-Foy, QC · SAINTE-FOY, QC

EQI

Demand Planning & Inventory Control - Demand Planner I

Canada

Competitive Compensation Structure: $55,000-$65,000

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Job details

Pay: Competitive Compensation Structure: $55,000-$65,000
Apply by: Dec 2, 2026
Experience: 2-4 years of relevant customer service and demand planning experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary

The Demand Planner is responsible for ensuring products are delivered to the customer on a timely basis with world class customer service. This position will report to the Demand Planning Manager as part of the Operations Department at EQI. To be successful, a high level of collaboration will be required across the organization, particularly with EQI’s Account Managers, Project Engineers, Quality Engineers, and global personnel in the Production Control and Logistics functions. This role level will manage customer account concentrations of approx. 6-10% (concentrations are weighted by the combined percentage of SKUs, Volumes and Revenues). These customer accounts are typically of medium complexity. This position is eligible for promotion to Sr. Demand Planner if applicable.

Essential Functions

This position is the main point of contact for daily communication with EQI’s customers regarding orders, shipments, customer forecasts and general inquiries or concerns.
The Demand Planner is responsible for maintaining inventory levels at all Warehouse and VMI locations based on customer forecasts, minimum/maximum inventory parameters, and special seasonal requirements such as Lunar New Year.
Specific planning duties include:
- Review, analyze and take action on customer firm and forecast demand plans
- Monitor inventory stock levels in relation to EQI’s strategic inventory objectives
- Maintain and perform to customer commitments
- Place purchase orders or requisitions with EQI PCLs or suppliers, based on customer demand analysis
- Value-add customer interactions as it relates to demand management and PO changes
- Manage and maintain EDI and/or discrete sales orders
- Manage exceptions with customers and suppliers
Responsible for planning and monitoring shipments from suppliers, warehouses and VMI locations to customers.
- Oversight of freight handling, container quality, and functionality
- Fulfillment of direct shipments
- Fulfillments from VMI’s
This position is the first point of contact for customer concerns including but not limited to:
- Stock levels/timeliness
- Damage/claims/RMAs
- Consolidation
Additional responsibilities include:
- Development of reports and programs with warehouses to assist in meeting customer schedules
- Proactive communication with customers and suppliers to achieve on time delivery
- Gap analysis & burndown planning
- Inventory Adjustments, corrections and counts
Responsible for developing and maintaining Customer related items within EQI’s ERP system, including:
- Item master & or updates
- Customer Price Lists & quarterly updates
- Customer Detail Record
- Open purchase orders
- Open sales orders
- Forecasts & updates
- Maintenance of the purchase order summary
- Customer portals & related functions such as order acknowledgments & change requests
Create and maintain reports as requested by customers including:
- Open order reports
- OTIF & Fulfillment reporting
- Shipping reports/tracking
- Expedite reports
- Warehouse inventory and scheduling reports
Other duties as assigned by the Lead or Manager

Position Requirements

2-4 years of relevant customer service and demand planning experience
Demonstrated high level of interpersonal and customer service skills
High level of analytical skills utilizing data from multiple sources
Computer skills and working knowledge of Microsoft Office products, including proficient skills in Microsoft Excel
High standards of accuracy and precision
Proficient oral and written communication skills
Ability to exercise independent judgment is required
Ability to effectively organize and plan
Ability to multi-task in a fast-paced environment
ERP experience an asset (but not required)
EQI operates globally, at times this will necessitate availability beyond EQI’s standard office hours

Competitive Compensation Structure: $55,000-$65,000

Vacancy Type

· This position is a current vacancy.

AI Disclosure

· EQI Canada does not use AI for screening, assessment or selection of candidates.

Accessibility

· EQI welcomes applications from people with disabilities. Accommodations are available at all stages of the hiring process upon request.

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More about this job

Responsibilities

The Demand Planner is responsible for managing customer forecasts, maintaining inventory levels, and ensuring timely product delivery through effective coordination with internal teams and suppliers. This role serves as the primary point of contact for customer inquiries, order management, and the resolution of shipping or inventory-related issues.

Requirements

Candidates must have 2-4 years of relevant experience in demand planning and customer service, along with strong analytical and communication skills. Proficiency in Microsoft Office, particularly Excel, is required, while experience with ERP systems is considered an asset.

Skills

Demand planning
Inventory control
Customer service
Data analysis
Microsoft Excel
ERP systems
Supply chain management
Logistics
Purchase order management
Forecasting
EDI
Communication
Problem solving
Time management
Inventory management

Visa sponsorship

Not detected in the job text

Keywords

Demand Planning
Inventory Control
Supply Chain
Logistics
Customer Service
ERP
Microsoft Excel
Forecasting
EDI
Purchase Orders
VMI
Operations
Data Analysis
Inventory Management
Order Management
Shipment Tracking
Gap Analysis
Item Master
Customer Portals
OTIF

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