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Added 9 mins ago
L
Seasonal Full Time Educator |Vaughan Mills
lululemon
Vaughan, ON
- Full-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 9 mins ago
FH
Assistant Restaurant Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
…coach a team of professional employees to enhance the level of service and meet…
Added 9 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 9 mins ago
NF
Grocery Clerk Part Time Evening
No Frills
Olds, AB
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 9 mins ago
RO
Group Sales Assistant
Royal Ontario Museum
Toronto, ON
- Part-time
If you bring administrative precision, a flair for customer service, and a genuine interest in the arts, culture, or education sectors, this could be a great fit.
Added 9 mins ago
SL
Disability Support Worker
Supported Lifestyles
Calgary, AB
- $18.74 to $20.11 CAD / hour
- Full-time
…weekends), and 21:00–09:00 (overnights). We offer a variety of full-time, part-time, and relief opportunities, with the option to pick up additional shifts. We support individuals in all…
Added 9 mins ago
NR
Retail Merchandiser - Canada
Neptune Retail Solutions
Burnaby, BC
- $18.25 CAD / hour
- Part-time
Neptune Retail Solutions has immediate availability for a Part-time Merchandiser for a Rep in the Burnaby area (some stores in Vancouver). This territory has approximately 22 - 24 hours per…
Added 9 mins ago
TH
Order Picker Full Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
…they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related…
Added 9 mins ago
PS
Summer 2027 Student Sales Agronomist Intern - Manitoba
PRIDE Seeds
Pain Court, ON
- Full-time
…greater. If you are passionate about learning and want to be part of evolving agriculture, GDM is the right place for you! We offer a competitive compensation and benefits…
Added 9 mins ago
SC
Member Experience Advisor - Fort MacLeod
Servus Credit Union
Fort Macleod, AB
- Part-time
We are hiring for a permanent, part-time Member Experience Advisor to join our Fort MacLeod Branch!
Added 9 mins ago
CG
Retail Staff
Campari Group
Grimsby, ON · West Grimsby, "Ontario"
- Part-time
…professional and knowledgeable manner, while delivering exceptional customer service and sales objectives. This role includes cash handling, merchandising, alcohol service, and brand…
Added 9 mins ago
YO
YMCA Experience Associate Salaried
YMCA of Northern Alberta
Edmonton, AB
- Full-time
Spend 90-100% of time in direct service delivery.
Added 9 mins ago
RB
Bilingual (French/English) Customer Service Representative
Royal Bank of Canada
Mississauga, ON
- Full-time
The Bilingual (French/English) Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their…
Added 9 mins ago
CS
Health Care Aide (Casual Part Time)
Cogir Senior Living
Surrey, BC · Whitecliff Retirement
- Part-time
To observe and report on resident care/service utilizing appropriate company forms or tools;
Added 9 mins ago
CC
Retail Shift Leader
Canna Cabana
AB · Parsons, Edmonton, AB
- Part-time
Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and…
Added 9 mins ago
A
Assistant Spa Manager
AccorHotel
Lake Louise, AB
- Full-time
…the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee…
Added 9 mins ago
DashMart Team Member - York University Heights
DoorDash Canada
Toronto, ON
Shifts: Morning, Day, Evening, Weekend and Part-Time openings
Added 9 mins ago
L
Transportation Supervisor
Lineage
Newmarket, ON · CA - ON, Newmarket - Davis
- Full-time
Excellent written and verbal communication skills and a strong customer service mindset.
Added 23 mins ago
NF
Cashier Part Time Day
No Frills
Vancouver, BC
- Part-time
Motivated to learn new things and delivering great customer service
Added 23 mins ago
MI
Bakery Clerk - Part Time
Metro Inc.
Toronto, ON · North York, ON
- Part-time
This is a posting for an existing permanent part-time position
Added 23 mins ago
NF
Meat Clerk Part Time Day
No Frills
Brighton, ON
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 23 mins ago
TB
Distribution Coordinator - Contract
The Beer Store
Bolton, ON
- Contract
Becoming experts on beer doesn't happen overnight. Since 1927, The Beer Store has been part of communities across Ontario, growing into an integrated business that includes Ontario's…
Added 23 mins ago
NF
Meat Clerk Part Time Day
No Frills
Kitimat, BC
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 23 mins ago
NF
Cashier Part Time Day
No Frills
Kitimat, BC
- Part-time
Motivated to learn new things and delivering great customer service
Added 23 mins ago
LC
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Corunna, ON
- Part-time
Maintain excellent customer service and checkout area

EQI

Demand Planning & Inventory Control - Demand Planner I

Canada

Competitive Compensation Structure: $55,000-$65,000

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Job details

Pay: Competitive Compensation Structure: $55,000-$65,000
Apply by: Dec 2, 2026
Experience: 2-4 years of relevant customer service and demand planning experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary

The Demand Planner is responsible for ensuring products are delivered to the customer on a timely basis with world class customer service. This position will report to the Demand Planning Manager as part of the Operations Department at EQI. To be successful, a high level of collaboration will be required across the organization, particularly with EQI’s Account Managers, Project Engineers, Quality Engineers, and global personnel in the Production Control and Logistics functions. This role level will manage customer account concentrations of approx. 6-10% (concentrations are weighted by the combined percentage of SKUs, Volumes and Revenues). These customer accounts are typically of medium complexity. This position is eligible for promotion to Sr. Demand Planner if applicable.

Essential Functions

This position is the main point of contact for daily communication with EQI’s customers regarding orders, shipments, customer forecasts and general inquiries or concerns.
The Demand Planner is responsible for maintaining inventory levels at all Warehouse and VMI locations based on customer forecasts, minimum/maximum inventory parameters, and special seasonal requirements such as Lunar New Year.
Specific planning duties include:
- Review, analyze and take action on customer firm and forecast demand plans
- Monitor inventory stock levels in relation to EQI’s strategic inventory objectives
- Maintain and perform to customer commitments
- Place purchase orders or requisitions with EQI PCLs or suppliers, based on customer demand analysis
- Value-add customer interactions as it relates to demand management and PO changes
- Manage and maintain EDI and/or discrete sales orders
- Manage exceptions with customers and suppliers
Responsible for planning and monitoring shipments from suppliers, warehouses and VMI locations to customers.
- Oversight of freight handling, container quality, and functionality
- Fulfillment of direct shipments
- Fulfillments from VMI’s
This position is the first point of contact for customer concerns including but not limited to:
- Stock levels/timeliness
- Damage/claims/RMAs
- Consolidation
Additional responsibilities include:
- Development of reports and programs with warehouses to assist in meeting customer schedules
- Proactive communication with customers and suppliers to achieve on time delivery
- Gap analysis & burndown planning
- Inventory Adjustments, corrections and counts
Responsible for developing and maintaining Customer related items within EQI’s ERP system, including:
- Item master & or updates
- Customer Price Lists & quarterly updates
- Customer Detail Record
- Open purchase orders
- Open sales orders
- Forecasts & updates
- Maintenance of the purchase order summary
- Customer portals & related functions such as order acknowledgments & change requests
Create and maintain reports as requested by customers including:
- Open order reports
- OTIF & Fulfillment reporting
- Shipping reports/tracking
- Expedite reports
- Warehouse inventory and scheduling reports
Other duties as assigned by the Lead or Manager

Position Requirements

2-4 years of relevant customer service and demand planning experience
Demonstrated high level of interpersonal and customer service skills
High level of analytical skills utilizing data from multiple sources
Computer skills and working knowledge of Microsoft Office products, including proficient skills in Microsoft Excel
High standards of accuracy and precision
Proficient oral and written communication skills
Ability to exercise independent judgment is required
Ability to effectively organize and plan
Ability to multi-task in a fast-paced environment
ERP experience an asset (but not required)
EQI operates globally, at times this will necessitate availability beyond EQI’s standard office hours

Competitive Compensation Structure: $55,000-$65,000

Vacancy Type

· This position is a current vacancy.

AI Disclosure

· EQI Canada does not use AI for screening, assessment or selection of candidates.

Accessibility

· EQI welcomes applications from people with disabilities. Accommodations are available at all stages of the hiring process upon request.

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More about this job

Responsibilities

The Demand Planner is responsible for managing customer forecasts, maintaining inventory levels, and ensuring timely product delivery through effective coordination with internal teams and suppliers. This role serves as the primary point of contact for customer inquiries, order management, and the resolution of shipping or inventory-related issues.

Requirements

Candidates must have 2-4 years of relevant experience in demand planning and customer service, along with strong analytical and communication skills. Proficiency in Microsoft Office, particularly Excel, is required, while experience with ERP systems is considered an asset.

Skills

Demand planning
Inventory control
Customer service
Data analysis
Microsoft Excel
ERP systems
Supply chain management
Logistics
Purchase order management
Forecasting
EDI
Communication
Problem solving
Time management
Inventory management

Visa sponsorship

Not detected in the job text

Keywords

Demand Planning
Inventory Control
Supply Chain
Logistics
Customer Service
ERP
Microsoft Excel
Forecasting
EDI
Purchase Orders
VMI
Operations
Data Analysis
Inventory Management
Order Management
Shipment Tracking
Gap Analysis
Item Master
Customer Portals
OTIF

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