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Added 6 mins ago
FG
General Manager, Aerial Drone Operations
Flaman Group of Companies
Saskatoon, SK
- Full-time
Oversee project delivery to ensure exceptional customer service and quality.
Added 6 mins ago
HG
Building Supplies Assistant Manager
Homestar Group
Quispamsis, NB
- Full-time
…staff, managing inventory, and ensuring excellent customer service. This position requires someone who is proactive, dependable, and comfortable working in a hands-on warehouse…
Added 6 mins ago
KL
LTL Cross-Border Business Development Manager
KTS Logistics
Toronto, ON · Etobicoke, ON
- Full-time
Work closely with operations, pricing, and carrier partners to ensure seamless onboarding and service delivery.
Added 6 mins ago
CO
Director of Shelters and Housing
Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
The Director is accountable for ensuring high-quality, safe, and compliant service delivery across multiple sites, while leading a team of managers and supervisors in a complex, unionized…
Added 6 mins ago
HP
Program Manager, Halifax Connector and Workforce Development
Halifax Partnership
Halifax, NS
- Contract
Reporting to the Director, National Connector Program and Workforce Development, the Program Manager, Halifax Connector and Workforce Development, is responsible for managing the Halifax…
Added 6 mins ago
WO
Supervisor/Charge (Point of Care Testing & Specimen Management) - Corporate Lab Admin-- Multiple Sites
William Osler Health System
Brampton, ON
- Full-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 6 mins ago
A
Manager, Contracted Services
AGLC
AB · Edmonton, AB
- $104,810 to $144,114 CAD / year
- Temporary
The Manager’s responsibilities include planning and coordination, procurement delivery, stakeholder relationships, contract and vendor management, policy and process development, staffing…
Added 6 mins ago
MI
Project/Technical Buyer
Moog Inc.
Halifax, NS
- Full-time
We know that we must be exceptional at our jobs in order to provide the service the company needs. We understand the need for continuous improvement in all our activities and we continually…
Added 6 mins ago
Housekeeping and Laundry Aide
Winnipeg Regional Health Authority
Winnipeg, MB
Assist in the operation of the housekeeping and laundry departments, striving to maintain a high quality of service consistent with the organization’s goals and objectives. This position…
Added 6 mins ago
LT
Personal Training Leader
Life Time Inc.
Ajax, ON
- Full-time
…drive their individual businesses, and will assist the General Manager in ensuring the department meets it overall financial…
Added 6 mins ago
Manager, Corporate Services
The Government of Nova Scotia
Halifax, NS
As a member of the Corporate and Strategic Services (CSS) Division, the Manager, Corporate Services is responsible for a portfolio of corporate programs and services that support the…
Added 6 mins ago
Business Development Manager, Advanced Integrity Division
ROSEN-Group
Calgary, AB
The Regional Business Development Manager serves as the region’s strategic customer and market insight lead. The role ensures that strategic decisions, portfolio direction, and priorities…
Added 9 mins ago
PC
Manager, Learning & Development
Provincial Credit Union
Charlottetown, PE
- Full-time
We’re looking for a Manager, Learning & Development to lead and strengthen how our people learn, grow and develop. This is an opportunity to shape learning across the organization, build…
Added 21 mins ago
Community Development Manager - Burnaby
Canadian Blood Services
BC
Canadian Blood Services is looking for a Regular full-time Community Development Manager - Burnaby to join our dynamic Group Engagement & Sales Excellence team.
Added 21 mins ago
Community Development Manager - Lower Mainland
Canadian Blood Services
Vancouver, BC
Canadian Blood Services is looking for a Temporary full-time Community Development Manager - Lower Mainland to join our dynamic Group Engagement & Sales Excellence team.
Added 21 mins ago
MC
Financial Services Representative - Full Time - 5 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 21 mins ago
GT
Customer Service Representative
Groupe Touchette
Toronto, ON · Etobicoke, ON
- Full-time
All other related tasks and / or duties including initial and ongoing training and coaching as required by the Customer Service Manager and /or Supervisor based on business needs.
Added 21 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
The Operations Manager, Virtual Services leads the Company's virtual service delivery model. The role oversees the people, processes, and tools that power virtual service across all…
Added 21 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
The Operations Manager, Virtual Services leads the Company's virtual service delivery model. The role oversees the people, processes, and tools that power virtual service across all…
Added 21 mins ago
WO
Supervisor/Charge (Point of Care Testing & Specimen Management) - Corporate Lab Admin-- Multiple Sites
William Osler Health System
Brampton, ON
- Full-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 21 mins ago
TH
Pro Sales Associate: Full Time - Chinook
The Home Depot
Canada
- Full-time
…and accurately. Communicates order information to Pullers and Delivery Will Call Coordinators accurately so that the customer’s expectations are met and the best possible service is…
Added 21 mins ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Montreal, QC
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 21 mins ago
EC
Counter Salesperson
EMCO Corporation
Surrey, BC
- Full-time
…striving for innovation and providing excellence in customer…
Added 21 mins ago
AC
Early Careers: Broker, Commercial Risk
Aon Corporation
Montreal, QC
- Full-time
As an Account Manager, you will build hands-on account management experience while developing an understanding of how risk, clients, markets and service teams come together to create value…
Added 21 mins ago
AA
Plant Manager - Manufacturing
Augment and Recruit
Nairn Centre, ON
- $110,000 to $130,000 CAD / year
- Full-time
To review and manage service level agreements (SLAs) with third party vendors, contractors and other stakeholders to ensure effective service delivery.

EQI

Demand Planning & Inventory Control - Demand Planner I

Canada

Competitive Compensation Structure: $55,000-$65,000

Apply About employer

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Job details

Pay: Competitive Compensation Structure: $55,000-$65,000
Apply by: Dec 2, 2026
Experience: 2-4 years of relevant customer service and demand planning experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary

The Demand Planner is responsible for ensuring products are delivered to the customer on a timely basis with world class customer service. This position will report to the Demand Planning Manager as part of the Operations Department at EQI. To be successful, a high level of collaboration will be required across the organization, particularly with EQI’s Account Managers, Project Engineers, Quality Engineers, and global personnel in the Production Control and Logistics functions. This role level will manage customer account concentrations of approx. 6-10% (concentrations are weighted by the combined percentage of SKUs, Volumes and Revenues). These customer accounts are typically of medium complexity. This position is eligible for promotion to Sr. Demand Planner if applicable.

Essential Functions

This position is the main point of contact for daily communication with EQI’s customers regarding orders, shipments, customer forecasts and general inquiries or concerns.
The Demand Planner is responsible for maintaining inventory levels at all Warehouse and VMI locations based on customer forecasts, minimum/maximum inventory parameters, and special seasonal requirements such as Lunar New Year.
Specific planning duties include:
- Review, analyze and take action on customer firm and forecast demand plans
- Monitor inventory stock levels in relation to EQI’s strategic inventory objectives
- Maintain and perform to customer commitments
- Place purchase orders or requisitions with EQI PCLs or suppliers, based on customer demand analysis
- Value-add customer interactions as it relates to demand management and PO changes
- Manage and maintain EDI and/or discrete sales orders
- Manage exceptions with customers and suppliers
Responsible for planning and monitoring shipments from suppliers, warehouses and VMI locations to customers.
- Oversight of freight handling, container quality, and functionality
- Fulfillment of direct shipments
- Fulfillments from VMI’s
This position is the first point of contact for customer concerns including but not limited to:
- Stock levels/timeliness
- Damage/claims/RMAs
- Consolidation
Additional responsibilities include:
- Development of reports and programs with warehouses to assist in meeting customer schedules
- Proactive communication with customers and suppliers to achieve on time delivery
- Gap analysis & burndown planning
- Inventory Adjustments, corrections and counts
Responsible for developing and maintaining Customer related items within EQI’s ERP system, including:
- Item master & or updates
- Customer Price Lists & quarterly updates
- Customer Detail Record
- Open purchase orders
- Open sales orders
- Forecasts & updates
- Maintenance of the purchase order summary
- Customer portals & related functions such as order acknowledgments & change requests
Create and maintain reports as requested by customers including:
- Open order reports
- OTIF & Fulfillment reporting
- Shipping reports/tracking
- Expedite reports
- Warehouse inventory and scheduling reports
Other duties as assigned by the Lead or Manager

Position Requirements

2-4 years of relevant customer service and demand planning experience
Demonstrated high level of interpersonal and customer service skills
High level of analytical skills utilizing data from multiple sources
Computer skills and working knowledge of Microsoft Office products, including proficient skills in Microsoft Excel
High standards of accuracy and precision
Proficient oral and written communication skills
Ability to exercise independent judgment is required
Ability to effectively organize and plan
Ability to multi-task in a fast-paced environment
ERP experience an asset (but not required)
EQI operates globally, at times this will necessitate availability beyond EQI’s standard office hours

Competitive Compensation Structure: $55,000-$65,000

Vacancy Type

· This position is a current vacancy.

AI Disclosure

· EQI Canada does not use AI for screening, assessment or selection of candidates.

Accessibility

· EQI welcomes applications from people with disabilities. Accommodations are available at all stages of the hiring process upon request.

Apply About employer

More about this job

Responsibilities

The Demand Planner is responsible for managing customer forecasts, maintaining inventory levels, and ensuring timely product delivery through effective coordination with internal teams and suppliers. This role serves as the primary point of contact for customer inquiries, order management, and the resolution of shipping or inventory-related issues.

Requirements

Candidates must have 2-4 years of relevant experience in demand planning and customer service, along with strong analytical and communication skills. Proficiency in Microsoft Office, particularly Excel, is required, while experience with ERP systems is considered an asset.

Skills

Demand planning
Inventory control
Customer service
Data analysis
Microsoft Excel
ERP systems
Supply chain management
Logistics
Purchase order management
Forecasting
EDI
Communication
Problem solving
Time management
Inventory management

Visa sponsorship

Not detected in the job text

Keywords

Demand Planning
Inventory Control
Supply Chain
Logistics
Customer Service
ERP
Microsoft Excel
Forecasting
EDI
Purchase Orders
VMI
Operations
Data Analysis
Inventory Management
Order Management
Shipment Tracking
Gap Analysis
Item Master
Customer Portals
OTIF

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