Jobs in Canada

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Added 34 mins ago
Team Lead, Software Engineering
Questrade
Toronto, ON · Calgary, AB
We’re looking for our next Team Lead, Software Engineer
Added 34 mins ago
Senior QA Engineer
Questrade
Toronto, ON
The Senior Quality Assurance Engineer will provide a high level of expertise in the areas of Automated and Manual QA activities for applications developed by Questrade Technology Group…
Added 57 mins ago
C
Technical Solution Engineer (Intern), SE&I
Ciena
Ottawa, ON · Montreal, QC
- Full-time
The must haves:
Added 9 hours ago
AT
Vulnerability Researcher - Global (All Levels)
AMT Trend Micro Incorporated (USA)
Canada
- Full-time
TrendAI is seeking a Vulnerability Researcher to join our team of security researchers here in the Zero Day Initiative. The Zero Day Initiative is radically changing the enterprise security…
Added 9 hours ago
CT
Malware Researcher - Threat Research
CDT Trend Micro Canada Technologies, Inc.
Canada
- $106,000 to $145,000 CAD / year
- Full-time
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence,…
Added 9 hours ago
Senior Platform Engineer
ThoughtExchange
Canada
Join a team where innovation and cutting-edge technology are at the forefront. As a Senior Platform Engineer, you’ll play a pivotal role in scaling cloud operations and enhancing the…
Added 9 hours ago
EL
AI/Machine Learning Experience Engineer
Equinix LLC
Toronto, ON
- Full-time
- Hybrid
…engineers, designers and product managers, and with platform, security and business…
Added 9 hours ago
PT
Product Manager/Builder, Catering
PAR Technology
Toronto, ON
- $120,000 to $140,000 USD / year
- Full-time
- Hybrid
…do not need to be an expert designer, product manager, and engineer at once. You do need deep strength in product and design and the willingness to step into code when the problem calls for…
Added 9 hours ago
Senior Data Engineer
Queen's University
Kingston, ON
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We…
Added 9 hours ago
DN
Global Blackbelt, Senior Cloud Security Specialist
Darktrace Netherlands BV
Canada
- Full-time
Proven experience as a Security Strategist,Security Strategist, Solutions Architect, Sales Engineer, Technical Account Manager, or similar customer-facing technical role. Experience on the…
Added 9 hours ago
M
Senior Software Engineer, Atlas Agent Engine
MongoDB
AB · BC · MB · QC · Toronto, ON
- Full-time
…demo and production because of gaps in memory, governance, and security. Agent Engine addresses these natively, as one foundation for execution, memory, and governance, instead of a stack…
Added 9 hours ago
Senior Consultant, Secure Digital Builders, Cyber
Deloitte
Montréal, QC
Conducting research on the latest security technologies and standards, and on the threat and vulnerability landscape, to advise clients and recommend appropriate actions
Added 9 hours ago
B
Cybersecurity / SIEM Engineer (Splunk Enterprise or Microsoft Sentinel)
BeachHead
Toronto, ON
- $48.18 to $57.82 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Cybersecurity / SIEM Engineer (Splunk Enterprise or Microsoft Sentinel) to support a security login and monitoring…
Added 9 hours ago
V
Staff Cloud Engineer
Varicent
Toronto, ON
- Full-time
…leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our…
Added 9 hours ago
SL
Digital Product Manager - CRM and Partnerships
Sun Life Assurance Company of Canada
Toronto, ON
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 9 hours ago
FI
Software Developer
Fidelity Investments Canada ULC
Toronto, ON
- Full-time
…and production support rather than AI model development or…
Added 9 hours ago
Senior Security Research Engineer
Elastic
Canada
The Elastic Security Endpoint Protections team researches, designs, and builds the visibility and prevention capabilities at the core of Elastic Defend, our endpoint and SIEM security…
Added 9 hours ago
A
Senior Supplier Quality Engineer
Aversan
QC
- $95,000 to $120,000 CAD / year
Interested applicants must apply directly to Senior Supplier Quality Engineer to be considered for this position.
Added 9 hours ago
M
Principal Software Development Engineer - XBOX Product Growth
Microsoft
Canada
- $142,400 to $257,500 CAD / year
- Full-time
- On-site
Demonstrated experience leaning heavily on AI to accelerate engineering velocity, including using AI tools to research, prototype, implement, debug, and iterate on production features
Added 9 hours ago
WI
Senior AI Engineer
Workday, Inc.
Vancouver, BC
- Full-time
- Hybrid
…production-grade AI - deeply embedded into Workday’s platform - not research experiments or maintenance work. Teams own problems end to end, collaborate tightly across disciplines, and use…
Added 9 hours ago
EP
Distribution Grid Modeling and Analytics - Engineer Staff III
Electric Power Research Institute
Canada
- $92,000 to $101,000 USD / year
- Full-time
The EPRI Distribution Operations and Planning team leads collaborative research that advances the state of the art in distribution system planning and operations. Through the development of…
Added 9 hours ago
S
Senior AI Security Automation Engineer
SSB&T
Toronto, ON
- $120,000 to $202,500 CAD / year
- Full-time
State Street's Cyber Data & Analytics (CyberDNA) team is seeking a Senior AI Security Automation Engineer to help shape the next generation of cybersecurity data, analytics, and AI-powered…
Added 9 hours ago
Principal Product Manager, Security Pricing and Packaging (Serverless) - Security Solutions
Elastic
Canada
Product experience with SIEM, XDR, endpoint, cloud security, or a security operations platform is a solid plus, and so is a background as a SOC analyst, detection engineer, or security…
Added 9 hours ago
FH
Lead, health informatics
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
The Virtual Infrastructure team at Fraser Health is looking for a Cloud Engineer to join our team. This role plans, designs, implements, and supports secure and reliable cloud solutions.…
Added 9 hours ago
G
Staff Software Engineer (Applied AI)
GuruLink
Toronto, ON
- Full-time
Must Have Skills:

Equinix LLC

AI/Machine Learning Experience Engineer

Toronto, ON, Canada

Hybrid

Full-time

Apply on equinix.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Hybrid
Posting language: English
Posted: Nov 13, 2026

Original job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.Help us challenge assumptions, uncover bias, and remove barriers - because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you - because when you feel valued, you’re empowered to do your best work.

Job Summary

Designs, builds and improves the user and builder experience of Equinix’s AI products and platforms, including conversational AI, agents and agent-building tools. Combines interaction design with engineering: prototypes working interfaces and conversation flows, tests them with real users and builders, and ships the results into production. Makes AI behavior understandable and controllable: clear responses, visible sources, graceful failure, human escalation and easy feedback. Measures experience quality with data and converts findings into product and engineering changes. Works in a team with senior engineers, designers and product managers, and with platform, security and business partners.

Knowledge and Application

Applies solid knowledge of human-AI interaction principles, conversation design and front-end engineering, plus working knowledge of LLM and agent concepts (prompting, retrieval, tool calling, orchestration). Understands usability research methods, accessibility standards (WCAG) and experience metrics. Understands what builders need from agent and platform tooling: clear APIs, documentation, debugging and observability. Follows established design and engineering standards and suggests improvements.

Complexity and Problem Solving

Works on problems of defined scope where analysis requires evaluation of identifiable factors. Diagnoses why users or builders struggle (unclear responses, wrong expectations, missing controls, poor tooling) using usage data, session traces and feedback, and applies existing patterns to fix it. Judges whether a metric reflects real experience quality. Escalates unusual or high-impact issues. Work is reviewed at defined checkpoints.

Collaboration and Interaction

Works with AI engineers, product managers, designers, researchers, platform and security teams. Explains usability findings and design tradeoffs to partners who are not familiar with the subject. Gathers input from end users and builders, and shares knowledge with the team.

Responsibilities

Experience engineering

Build interactive prototypes and production interface components for AI products: chat and voice flows, agent workspaces, builder consoles and admin tools
Design and implement conversation flows and response patterns: tone, structure, clarifying questions, source citations, confidence cues, error handling, and handoff to a person
Implement controls that keep users in charge: review and edit before action, confirmation for high-impact steps, undo, and clear scope of what the AI can do
Capture feedback inside the product (ratings, edits, dismissals) and route it to the teams that act on it
Contribute to a shared component library and design system for AI interfaces
Write unit and end-to-end tests for interface components

Builder and developer experience

Improve the experience of people who build on the platform: onboarding, documentation, templates, SDKs, and tools for testing and debugging agents
Reduce time to first working agent, and track where builders get stuck

Research and measurement

Plan and run usability tests, interviews and session reviews with users and builders
Define and track experience metrics: task completion, time to complete, adoption, retention, escalation rate, satisfaction, and builder time to first use
Work with evaluation engineers to add experience criteria (clarity, helpfulness, appropriate tone) to evaluation rubrics and acceptance tests
Turn findings into prioritized recommendations and backlog items

Quality and responsible practice

Apply accessibility, localization and inclusive design requirements
Work with InfoSec and Legal on disclosure, consent, data-handling notices and AI-generated-content labeling
Check that interface behavior matches model and policy behavior (what the AI says it can do, versus what it can do)

Qualifications

Required

1-4 years in front-end, full-stack, design engineering, UX engineering or AI/ML engineering
Bachelor’s degree in computer science, human-computer interaction, design, engineering or a related field, or equivalent experience
Proficiency in JavaScript or TypeScript and a modern front-end framework (e.g., React), and working Python for prototyping with models and APIs
Portfolio or work samples showing shipped or prototyped interfaces, including at least one that uses LLMs or conversational interaction
Working knowledge of LLM applications (prompting, retrieval, agents) and of how model behavior affects the user experience
Familiarity with usability testing methods and accessibility standards
Ability to read usage data and write basic SQL
Clear written and verbal communication, including with non-technical partners

Nice to have

Experience designing for conversational AI, voice interfaces or agent-builder tools
Experience with design tools (e.g., Figma) and design systems
Experience with product analytics, A/B testing or session-replay tools
Experience with LLM evaluation or observability tools
Experience building developer tools, SDKs or documentation
Familiarity with responsible-AI guidelines for human-AI interaction
MS in a related field

What success looks like

Users complete target tasks with AI products faster and with fewer escalations, tracked on a shared metric set
Builders get a first working agent faster, with fewer support requests
Every AI product has defined experience criteria that are tested before release
User feedback reaches the backlog and becomes shipped changes
The engineer takes on larger, less defined work each quarter with decreasing guidance

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 138,000 - 208,000 USD / Annual

Canada - Toronto Office TRO : 102,000 - 152,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.

This posting is a new position within our organization.

Apply on equinix.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The AI/Machine Learning Experience Engineer at Equinix LLC will build interface components, conversation flows and builder tools for AI products, then test them with users and turn findings into product changes. The role also tracks experience metrics and works with partners on accessibility and responsible-AI requirements.

Requirements

Candidates need 1 to 4 years in front-end, UX or AI/ML engineering, plus a bachelor's degree or equivalent experience. They need JavaScript or TypeScript with React, working Python, a portfolio including LLM or conversational interfaces, and knowledge of usability testing and accessibility standards.

Skills

JavaScript
TypeScript
React
Python
SQL
LLM applications
Prompt engineering
Retrieval augmented generation
Agent orchestration
Tool calling
Conversation design
Conversational AI
Voice interface design
Usability testing
WCAG
Accessibility
Design systems
Figma
Product analytics
A/B testing
Session replay
LLM evaluation
Observability tools
Developer documentation
SDKs

Benefits

Health, life and disability insurance
Vacation and paid holidays
Employee assistance program
Bonus eligibility

Keywords

AI experience engineer
UX engineer
conversational AI
chatbot design
agent builder
LLM applications
prompt engineering
retrieval augmented generation
tool calling
React
TypeScript
JavaScript
Python
usability testing
WCAG
accessibility
design system
Figma
SQL
product analytics

Seniority

Entry level

Perks

Generous paid time off
Retirement plan
Performance bonus
Stock or equity
Wellness program

Tools

React
Python
SQL
Figma

Languages

English

Fields of study

Computer science
Human-computer interaction
Design
Engineering

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Work requirements

Jobs in Canada