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Added 4 mins ago
I
Customer Experience Leader (Contract 18+ Months)
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London, ON
- $18.6 to $23.25 CAD / hour
- Contract
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Equinix

Communications Manager, Equinix Foundation

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5–7 years of experience in communications, marketing, public affairs, and/or social impact storytelling - preferably in global or matrixed organizations
Posting language: English
Posted: Oct 29, 2026

Original job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you - because when you feel valued, you’re empowered to do your best work.

Job Summary

The Communications Manager, Equinix Foundation is a global storyteller, communicator, and brand steward who leads Foundation communications and sources community stories to meet the mutual goals of the Foundation, Corporate Communications and Public Affairs teams globally. You will develop and champion a brand-level impact narrative and elevate the Foundation’s voice in priority communities to support Equinix brand visibility around the world and at a local level.

This role is responsible for aligning all Foundation communications with the broader Equinix brand narrative, advancing our thought leadership, and deepening community trust through meaningful, human-centric, and authentic storytelling.

This role reports into Equinix Corporate Reputation & Public Affairs team and collaborates extensively with the Foundation team and across Equinix’s Global Marketing, Brand, Sustainability, Employee and Regional Communications, and country teams.

Responsibilities

Global, Brand-Aligned Communications

Develop and lead a global Foundation communications strategy that reflects Equinix’s Community Principles, brand values and narrative - community trust, sustainability, workforce development, and digital inclusion
Serve as the Foundation’s brand guardian and steward, reinforcing and driving message alignment across all regions and channels, internally and externally
Ensure global consistency balanced with local relevance, while adapting communications to cultural, geographic, and linguistic contexts

Thought Leadership & Strategic Influence

Help shape a global thought leadership platform focused on speaking, bylines, and awards around digital inclusion, workforce development, and community resilience
Support Exec Comms to develop executive platforms for Foundation Board Members and other executives and help shape RFPs, talking points and content for global forums, conferences, and internal forums
Help to create messaging around programs like Pathways to Tech as examples of Equinix’s leadership in creating future-ready talent pipelines and WeGive as ways we are addressing the needs of our local communities to advance digital inclusion for all

Story Mining and Storytelling Across Cultures & Regions

Partner with community affairs and regional teams to build a global pipeline of community stories from nonprofit partners, grantees, and Equinix employees; share with comms partners to include in internal and external communications content and channels
Produce human-centered content that reflects diverse communities and amplifies voices traditionally underrepresented in the digital economy
Lead storytelling for global programs (e.g., Pathways to Tech) and critical moments (Company Meeting), highlighting outcomes, human impact, and shared value with partners

LinkedIn Showcase Page Leadership

Launch, manage, and grow the Equinix Foundation LinkedIn Showcase Page - owning content strategy, publishing, and analytics
Engage global audiences and highlight impact across countries, cultures, and nonprofit ecosystems
Collaborate with social media, brand, and digital teams to ensure best practices and maximize visibility

Cross-Functional Collaboration

Build strong relationships with Equinix teams across Marketing, Brand, Sustainability, Employee Communications, Global Operations, E-Staff, and regional leaders
Align Foundation messaging with regional business priorities and global communication campaigns
Partner with PR and Public Affairs to ensure community impact stories are represented across Equinix’s major channels, media and moments

Impact Reporting & Data-Led Storytelling

Convert program data and Foundation impact into accessible communications for reports, dashboards, and shareholder-facing materials
Partner with nonprofit organizations to gather accurate global impact insights and co-create stories with dignity and integrity

Qualifications

Who You Are

A globally minded communicator who thrives in multicultural environments and can translate impact across diverse contexts
A strong writer and storyteller with a talent for distilling complex initiatives into compelling written and visual narratives
A strategic thinker who can navigate cross-functional relationships and influence without authority
Passionate about digital inclusion, global development, and community impact
Organized, proactive, and comfortable managing multiple priorities across time zones
5–7 years of experience in communications, marketing, public affairs, and/or social impact storytelling - preferably in global or matrixed organizations
Strong writing and editorial skills, with experience creating written and visual content for social media, blogs, reports, and executive communications
Experience managing brand or social channels (LinkedIn preferred)
Background in ESG, CSR, philanthropy, or nonprofit communications is a plus
Ability to collaborate effectively across cultures, regions, and levels of seniority
Familiarity with global development, workforce development, or digital inclusion topics is beneficial

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 102,000 - 152,000 CAD / Annual

United States - Dallas Infomart Office DAI : 121,000 - 181,000 USD / Annual

United States - Redwood City Office GHQ : 146,000 - 218,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.


This posting is a new position within our organization.


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More about this job

Responsibilities

The Communications Manager will develop and lead a global Foundation communications strategy to align with Equinix's brand narrative and community principles. This role involves producing human-centered content, managing the Foundation's LinkedIn presence, and collaborating across global teams to amplify community impact stories.

Requirements

Candidates should have 5–7 years of experience in communications, marketing, public affairs, or social impact storytelling. Strong writing, editorial skills, and the ability to navigate cross-functional relationships in a global, matrixed organization are essential.

Skills

Communications strategy
Storytelling
Brand management
Thought leadership
Public affairs
Social media management
Content creation
Cross-functional collaboration
Impact reporting
Data analysis
Stakeholder management
Editorial skills
Digital inclusion
ESG
CSR

Benefits

Health insurance
Life insurance
Disability insurance
Retirement plan
Paid time off
Paid holidays
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Communications
Foundation
Brand steward
Public affairs
ESG
CSR
Philanthropy
Digital inclusion
Workforce development
Storytelling
LinkedIn
Global marketing
Sustainability
Impact reporting
Thought leadership
Nonprofit
Community relations
Content strategy
Executive communications
Data-led storytelling

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