Jobs in Canada

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Added 21 mins ago
EL
Sr. Director, Medical Affairs - Neuroscience
Eli Lilly and Company
Toronto, ON
- Full-time
The Sr. Director – Medical Affairs Neuroscience (NS) role is responsible for medical and scientific leadership for the Therapeutic Area (TA) Strategy. The core function of the Sr. Director…
Added 21 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
HT
Maitre d'Hôtel sénior (H/F)
Hôtel Travelodge Québec
Quebec, QC
- Full-time
Reporting to the General Manager, the Restaurant and Banquet Director is responsible for overseeing the overall operations of the restaurant, bar, and banquet services.
Added 1 hour ago
LA
Product Engineer
Logistics Alliance
ON · Mississauga, Ontario
- Full-time
…what happens next. When that information is late or wrong, our operations team feels it within…
Added 2 hours ago
Director, Deal Desk
Varicent
Vancouver, BC
As Director, Deal Desk, you will lead and scale Varicent's Deal Desk function, serving as the central authority for deal governance, pricing operations, quote-to-booking processes, and…
Added 2 hours ago
Director,Global Procurement Excellence
Apotex
Toronto, ON · North York, ON
…of choice for the Americas for pharmaceutical licensing and product…
Added 3 hours ago
C
Director Supply Chain Strategy
Ciena
Ottawa, ON
- Full-time
Build strong partnerships across Product Line Management (PLM), R&D, Finance, Sales Operations, and other Enterprise functions.
Added 3 hours ago
OF
Director of Finance
Osborne Financial Search
Mississauga, ON
- Full-time
Develop product costing, cost-per-unit and margin analysis in partnership with plant and operations leadership.
Added 3 hours ago
H
Director, Customer Success
HighlightTA
Remote, Canada
- $184,714 to $225,762 CAD / year
- Full-time
- Remote
As Director, Customer Success, you’ll play a key role in shaping how Zipline delivers exceptional customer experiences while driving retention and growth. We’re looking for a seasoned…
Added 3 hours ago
Director, Sales Operations
Molson Coors
Toronto, ON
In the role of Director, Sales Operations, working in Toronto, Ontario, you will be part of the Canadian Commercial Leadership Team. You will lead the strategic alignment of sales…
Added 3 hours ago
M
Senior Director, Database & Operations
McKesson
Mississauga, ON
- Full-time
The Sr. Director (M5) leads major divisional functions or corporate sub‑functions, providing enterprise‑level strategic direction, long‑range planning, and operational leadership across…
Added 4 hours ago
AW
Portfolio Manager -Agency
Arterra Wines Canada
Mississauga, ON
- Full-time
…such as Shopper Marketing, Regional Sales, Market Strategy, Operations, Finance, Legal, as well as our internal Marketing Communications, Consumer Insights, Innovation, and PR teams. This…
Added 4 hours ago
LC
Senior Staff Portfolio Operations Manager
Lightspeed Commerce, Inc.
Remote, Canada
- $170,000 to $200,000 CAD / year
- Full-time
- Remote
Reporting to the Director of Business Operations, Product & Technology, you'll collaborate closely with Product Operations leads, vertical leaders, Finance, and other cross-functional…
Added 4 hours ago
C
Manager, Engineering & Design
Carmeuse
Milton, ON
- Full-time
Elevate risks as required, to the company Operations Director, affecting project performance.
Added 5 hours ago
M
Director, Product & Growth
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
As a senior product leader and people leader, the Director brings together teams across Product, Distribution, Marketing, Digital, Technology, Operations, Finance, Legal, Risk and…
Added 5 hours ago
Senior Staff Scientist (Quantum for AI-Accelerated Materials Discovery)
University of Toronto
Toronto, ON
This role will report to the Academic Director and Executive Director of the Acceleration Consortium.
Added 5 hours ago
M
Director, Product & Growth
Manulife
Toronto, ON
- Full-time
As a senior product leader and people leader, the Director brings together teams across Product, Distribution, Marketing, Digital, Technology, Operations, Finance, Legal, Risk and…
Added 5 hours ago
VH
Director, Developer Platform and AI Transformation
Verily Health
Waterloo, ON
- Full-time
Partner with operations, finance, legal, and product engineering leaders to identify and prioritize high-value AI opportunities, and lead the redesign of those workflows using AI agents.
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 6 hours ago
L
Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…stakeholders across the organization. The role will report to the Director, Fulfillment Planning, leading a team of analysts to develop the program and deliver on key mandates in this…
Added 6 hours ago
L
Senior Technology Director, Applied Research Science, AI/ML
lululemon
Vancouver, BC
- Full-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 6 hours ago
FC
Client Transitions Manager
Fidelity Canada
Toronto, ON
- Full-time
…timelines. The role partners closely with Investment Management, Operations, Fund Treasury, Fund Accounting, Legal, Compliance, Product, Technology, Relationship Management, custodians,…
Added 7 hours ago
LC
Associate Merchant, HMR Packaged – 18-month Contract (Super Market Division)
Loblaw Companies Limited
Brampton, ON
- Full-time
At Loblaw, you'll be part of a passionate team that thrives on innovation. Reporting directly to our Category Director, you'll collaborate with top Merchants and work alongside talented…
Added 7 hours ago
D
Director Product Strategy
Dexian
Toronto, ON
- Contract
Working closely with teams across Product, Marketing, Distribution, Digital, Technology, Operations, Finance, Legal, Risk, and Compliance, the Director will translate customer and market…
Added 7 hours ago
GC
Cook Supervisor
Group Compass Ltee
Canada
- Full-time
We are seeking a dependable and motivated Cook Supervisor in London, Ontario, to oversee daily kitchen operations, food preparation, and customer service while providing leadership and…

Equinix

Director, EX Innovation

Toronto, ON, Canada

Full-time

Apply on equinix.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you - because when you feel valued, you’re empowered to do your best work.

Job Summary

The Director, EX Innovation leads the employee and manager experience vision, lifecycle journey architecture, design principles and standards for People Team programs, products, services and interaction channels. Using employee listening, experience research and service insights, this leader identifies cross-functional friction and accelerates the design and validation of simpler, connected, AI-enabled experiences. As the primary strategic experience partner to DIO, the Director translates People experience needs into cross-product requirements and informs integrated technology roadmaps and investment decisions, while accountable teams retain ownership of their products, programs and delivery. The Director also orchestrates the People AI experience agenda, aligning emerging use cases, responsible AI governance and experimentation to create measurable employee, manager and business value.

Responsibilities

Leads and develops the EX Innovation strategy and team with focus on building reusable design methods and experimentation capabilities that can be leveraged across the People Team
Defines and champions employee and manager experience principles, end-to-end journey architecture, interaction standards and cross-product design patterns
Use listening, journey research and service analytics to identify friction points and to develop experience measures, baselines and evidence-based improvement opportunities
Translate lifecycle journeys into integrated experience and technology priorities and requirements and surface dependencies and inform roadmaps, architecture and investment choices
Connect AI opportunities across the employee lifecycle and People programs
Shape responsible AI design principles and AI Ethics guardrails with cross-functional partners across the People team and other corporate functions
Set success criteria and track improvements in friction, usability, experience quality and efficiency; use results to guide iteration and recommend scaling
Equip People teams with frameworks and targeted design support, enabling consistent experiences while delivery and product outcomes remain with accountable owners

Qualifications

Experience leading employee/customer experience, service design or human-centered innovation in a complex global organization
Expertise in journey architecture, experience research, service design, experimentation and measurable experience improvement
Track record influencing cross-functional leaders and technology partners without direct ownership of products or operations
Practical knowledge of AI, automation, responsible AI governance and technology-enabled experience design
Experience with managing complex, global projects and understanding of delivering technical products in agile software development preferred

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 158,000 - 236,000 CAD / Annual

United States - Dallas Infomart Office DAI : 181,000 - 272,000 USD / Annual

United States - Chicago Office CHO : 200,000 - 300,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.


This posting is a new position within our organization.


Apply on equinix.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The Director leads the employee and manager experience strategy, defining design principles and journey architecture to improve cross-functional interactions. They also orchestrate the People AI agenda, ensuring responsible AI governance and experimentation to drive measurable business value.

Requirements

Candidates must have extensive experience in employee or customer experience, service design, and human-centered innovation within complex global organizations. A strong track record of influencing cross-functional leaders and practical knowledge of AI and automation is required.

Skills

Employee experience
Service design
Human-centered innovation
Journey architecture
Experience research
AI governance
Automation
Agile software development
Strategic planning
Cross-functional leadership
Change management
Data analytics
Product management
Stakeholder management
Design thinking

Benefits

Health insurance
Life insurance
Disability insurance
Retirement plan
Paid time off
Paid holidays
Employee assistance program
Voluntary plans

Visa sponsorship

Not detected in the job text

Keywords

Employee Experience
Innovation Strategy
Service Design
Journey Architecture
AI Governance
Responsible AI
Automation
Agile
Human-Centered Design
People Operations
Data Analytics
Stakeholder Influence
Digital Infrastructure
Product Roadmap
Change Management
User Research
Usability
Cross-functional Collaboration
Technology-enabled Experience
Global Project Management

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Work requirements

Jobs in Canada