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Added 23 mins ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
…well as other organizational tasks related to patient unit operations and acts in a clinical leadership role in the coordination of patient care for all assigned patients. Reporting to the…
Added 23 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Integrated Program, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and ethical…
Added 23 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 2 hours ago
NS
Manager - Clinical Pharmacy
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the CZ Director of Pharmacy, the Clinical Pharmacy Manager, is responsible for day-to-day management of the financial, material, and human resources required to support…
Added 3 hours ago
PH
Privacy and Security Analyst, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Added 3 hours ago
AC
Full-time Institutional Research Advanced Data Analyst
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Manager, Institutional Analytics and Planning, the IR Advanced Data Analyst develops predictive models, forecasts and advanced analytical tools to support strategic,…
Added 3 hours ago
Branch Manager, Vancouver
Odlum Brown
Vancouver, BC
Odlum Brown is seeking an experienced, dynamic leader for the Vancouver office. This pivotal role connects advisor operations, regulatory compliance, and strategic business growth.
Added 4 hours ago
T
Product Control Analyst
TD
Toronto, ON
- Full-time
Support accurate classification, measurement and reporting of instruments, with appropriate evidence and control documentation.
Added 4 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 4 hours ago
CT
AVP, CTR Promo Strategy & Programs
Canadian Tire Corporation
Toronto, ON
- Full-time
Set a performance culture grounded in customer impact, reliable execution, evidence-based decisions, and continuous improvement.
Added 5 hours ago
VI
Manager, Yardi and Financial Systems
Vital Infrastructure Property Trust
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
The Manager will be part of the Financial Systems team within Corporate Finance, reporting to the Director, Financial Systems and Data. Financial Systems is responsible for the business…
Added 5 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 5 hours ago
TH
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Richmond Hill, ON
- Full-time
Document criminal and serious incidents, preserve evidence for legal requirements, and coordinate with law enforcement and court representatives. Build and maintain partnerships with law…
Added 5 hours ago
TH
Loss Prevention Specialist Full Time (RICHMOND HILL)
The Home Depot Canada
Richmond Hill, ON
- Full-time
Document criminal and serious incidents, preserve evidence for legal requirements, and coordinate with law enforcement and court representatives. Build and maintain partnerships with law…
Added 6 hours ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
…triage, consistent assessment methods and risk language, shared evidence and quality principles, reusable platform and security patterns, stronger risk reporting and traceability, modern…
Added 6 hours ago
GD
AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 6 hours ago
CM
Team Lead
Canadian Mental Health Association Peel Dufferin
Brampton, ON
- Full-time
…front line staff of the Outreach team and support the Program Manager in providing clinical and operational support during their…
Added 7 hours ago
AC
Full-time Institutional Research Advanced Data Analyst
Algonquin College
Ottawa, ON
- Full-time
Reporting to the Manager, Institutional Analytics and Planning, the IR Advanced Data Analyst develops predictive models, forecasts and advanced analytical tools to support strategic,…
Added 7 hours ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 7 hours ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 7 hours ago
PH
Clinical Nurse Educator, Perinatal Substance Use
Providence Healthcare
Vancouver, BC
- Other
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 7 hours ago
K
Media Planning Manager
Klick
Toronto, ON
- Full-time
The Media Planning Manager leads data-informed digital media planning, optimization, reporting, and client communication for healthcare and life sciences brands. The role partners with…
Added 7 hours ago
C
Full Stack Software Developer | Temporary Full Time (1.0 FTE) | CHEO Research Institute
CHEO
Canada
- Full-time
…CHEO RI advances this legacy by generating new knowledge and evidence to support CHEO in delivering world‑class care to children and youth. Our mission is to connect exceptional talent and…
Added 7 hours ago
K
Media Planning Manager
Klick
Toronto, ON
- Full-time
The Media Planning Manager leads data-informed digital media planning, optimization, reporting, and client communication for healthcare and life sciences brands. The role partners with…
Added 8 hours ago
Senior Analyst, Commercial QA (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Quality Assurance Analyst is responsible for performing reviews and assessments of activities performed by individuals within the Bank “1st line’ Operations.

Equinix

Director, EX Innovation

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you - because when you feel valued, you’re empowered to do your best work.

Job Summary

The Director, EX Innovation leads the employee and manager experience vision, lifecycle journey architecture, design principles and standards for People Team programs, products, services and interaction channels. Using employee listening, experience research and service insights, this leader identifies cross-functional friction and accelerates the design and validation of simpler, connected, AI-enabled experiences. As the primary strategic experience partner to DIO, the Director translates People experience needs into cross-product requirements and informs integrated technology roadmaps and investment decisions, while accountable teams retain ownership of their products, programs and delivery. The Director also orchestrates the People AI experience agenda, aligning emerging use cases, responsible AI governance and experimentation to create measurable employee, manager and business value.

Responsibilities

Leads and develops the EX Innovation strategy and team with focus on building reusable design methods and experimentation capabilities that can be leveraged across the People Team
Defines and champions employee and manager experience principles, end-to-end journey architecture, interaction standards and cross-product design patterns
Use listening, journey research and service analytics to identify friction points and to develop experience measures, baselines and evidence-based improvement opportunities
Translate lifecycle journeys into integrated experience and technology priorities and requirements and surface dependencies and inform roadmaps, architecture and investment choices
Connect AI opportunities across the employee lifecycle and People programs
Shape responsible AI design principles and AI Ethics guardrails with cross-functional partners across the People team and other corporate functions
Set success criteria and track improvements in friction, usability, experience quality and efficiency; use results to guide iteration and recommend scaling
Equip People teams with frameworks and targeted design support, enabling consistent experiences while delivery and product outcomes remain with accountable owners

Qualifications

Experience leading employee/customer experience, service design or human-centered innovation in a complex global organization
Expertise in journey architecture, experience research, service design, experimentation and measurable experience improvement
Track record influencing cross-functional leaders and technology partners without direct ownership of products or operations
Practical knowledge of AI, automation, responsible AI governance and technology-enabled experience design
Experience with managing complex, global projects and understanding of delivering technical products in agile software development preferred

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 158,000 - 236,000 CAD / Annual

United States - Dallas Infomart Office DAI : 181,000 - 272,000 USD / Annual

United States - Chicago Office CHO : 200,000 - 300,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.


This posting is a new position within our organization.


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More about this job

Responsibilities

The Director leads the employee and manager experience strategy, defining design principles and journey architecture to improve cross-functional interactions. They also orchestrate the People AI agenda, ensuring responsible AI governance and experimentation to drive measurable business value.

Requirements

Candidates must have extensive experience in employee or customer experience, service design, and human-centered innovation within complex global organizations. A strong track record of influencing cross-functional leaders and practical knowledge of AI and automation is required.

Skills

Employee experience
Service design
Human-centered innovation
Journey architecture
Experience research
AI governance
Automation
Agile software development
Strategic planning
Cross-functional leadership
Change management
Data analytics
Product management
Stakeholder management
Design thinking

Benefits

Health insurance
Life insurance
Disability insurance
Retirement plan
Paid time off
Paid holidays
Employee assistance program
Voluntary plans

Visa sponsorship

Not detected in the job text

Keywords

Employee Experience
Innovation Strategy
Service Design
Journey Architecture
AI Governance
Responsible AI
Automation
Agile
Human-Centered Design
People Operations
Data Analytics
Stakeholder Influence
Digital Infrastructure
Product Roadmap
Change Management
User Research
Usability
Cross-functional Collaboration
Technology-enabled Experience
Global Project Management

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