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Added 13 mins ago
LC
Produce Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Powassan, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 13 mins ago
LC
Store Administrator Part Time Day
Loblaw Companies Limited
Charlottetown, PE
- Part-time
Be accountable for office duties as indicated by Store Manager
Added 13 mins ago
LC
Senior Manager, Real Estate Finance
Loblaw Companies Limited
Brampton, ON
- Full-time
…Canada’s largest companies. Reporting to the Director, the Senior Manager will own all aspects of lease accounting, liaising with internal and external partners to ensure the completeness…
Added 13 mins ago
UM
Engineering Technician II
Ultra Maritime
Dartmouth, NS
- Full-time
…including state-of-the-art sonar, radar, expendables, signature management, and naval power…
Added 13 mins ago
P
Outbound Product Manager – 12 month contract
PointClickCare
Mississauga, ON
- Contract
Job Title: Outbound Product Manager – 12 month contract
Added 14 mins ago
M
Cook II
Marriott
Vancouver, BC
- Part-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 14 mins ago
I
Building Operator
ISS
Ottawa, ON
- $35 to $40 CAD / hour
ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The…
Added 14 mins ago
CO
Associate Manager, Communications
Canadian Olympic Foundation
Toronto, ON
- Full-time
Reporting to the Manager, Philanthropic Operations, the Associate Manager, Communications is responsible for leading and executing communications projects and initiatives that advance the…
Added 14 mins ago
LM
Underwriter, Property & Casualty
Liberty Mutual Canada
Calgary, AB
- Full-time
Reports To: Assistant Vice President, Underwriting Manager
Added 28 mins ago
M(
Concession Cook-Quick Service Scotiabank Arena
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
…to please share this with us in the "Message to the Hiring Manager" section of our online…
Added 28 mins ago
Laboratory Assistant, Rack Management
ALS
North Vancouver, BC · CAN - BC - North Vancouver
Join ALS and play an essential role in supporting the analysis of geological samples. As a Rack Management Laboratory Assistant, you will help keep laboratory operations organized,…
Added 28 mins ago
Assistant Manager
EssilorLuxottica Group
Langley (City), BC · Langley, BC
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 28 mins ago
GP
Performance Marketing Manager
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
The Growth Marketing team is looking for a Performance Marketing Manager to own demand capture, converting demand into efficient, profitable revenue across our digital storefronts. This…
Added 28 mins ago
Senior Bridge Manager
Hatch
Vancouver, BC
We are seeking a motivated and experienced Senior Bridge Manager to join our Vancouver, BC office. In this role, you will provide technical leadership and project management for a range of…
Added 28 mins ago
AI
Technical Product Manager - Platforms & Integrations
Accurant International
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
We are seeking a technically strong, hands-on Technical Product Manager – Platforms & Integrations to help build and scale our Distributed Energy Resource Management System (DERMS) and…
Added 28 mins ago
Fuel & Tobacco Officer (Fuel and Tobacco Officer 2A-2C)
The Government of Nova Scotia
Dartmouth, NS
Reporting to the Manager of Compliance and Special Investigations, you are involved in inspections and investigations to ultimately determine the appropriate action to be taken under the…
Added 28 mins ago
VC
Activity Aide, Adult Day Program - Full-time
VON Canada (Ontario)
Cobourg, ON
- $17.95 to $26.55 CAD / hour
- Full-time
…Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and…
Added 28 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Mississauga, ON
- Full-time
You've led teams in a retail management role previously - #practicemakesperfect!
Added 29 mins ago
FA
Ecommerce Product Manager
Flair Airlines
Vancouver, BC
- Full-time
Join the IT E-Commerce & Digital Marketing team at Flair as an Ecommerce Product Manager, where you'll play a key role in shaping the digital customer experience across our web and mobile…
Added 29 mins ago
FI
Payroll Manager/ Lead - SAP/ECP
FP Inc.
Toronto, ON · Scarborough, ON
- $40 to $50 CAD / hour
- Contract
3+ years of experience as a Business Analyst, Payroll Manager, Payroll Lead, or equivalent payroll-focused position
Added 29 mins ago
CO
People and Culture Business Partner
City of North Vancouver
North Vancouver, BC
- Full-time
Reporting to the Manager, People & Culture Services, the People and Culture Business Partner works in a client-group based model to provide guidance and advice at all levels of the…
Added 29 mins ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 29 mins ago
OR
Neighbourhood Sales and Marketing Representatives + $1000 Signing Bonus - NS
OSL Retail Services
Halifax, NS
- Full-time
Use the Salesforce customer relationship management (CRM) system to manage your lead funnel
Added 29 mins ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 43 mins ago
Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
We are looking for a Network Designer , Reporting to the Sr Manager, Engineering – Data Metering & Signaling, the Network Designer will be the technical Subject Matter Expert (SME) to drive…

Equinix

Director, EX Innovation

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you - because when you feel valued, you’re empowered to do your best work.

Job Summary

The Director, EX Innovation leads the employee and manager experience vision, lifecycle journey architecture, design principles and standards for People Team programs, products, services and interaction channels. Using employee listening, experience research and service insights, this leader identifies cross-functional friction and accelerates the design and validation of simpler, connected, AI-enabled experiences. As the primary strategic experience partner to DIO, the Director translates People experience needs into cross-product requirements and informs integrated technology roadmaps and investment decisions, while accountable teams retain ownership of their products, programs and delivery. The Director also orchestrates the People AI experience agenda, aligning emerging use cases, responsible AI governance and experimentation to create measurable employee, manager and business value.

Responsibilities

Leads and develops the EX Innovation strategy and team with focus on building reusable design methods and experimentation capabilities that can be leveraged across the People Team
Defines and champions employee and manager experience principles, end-to-end journey architecture, interaction standards and cross-product design patterns
Use listening, journey research and service analytics to identify friction points and to develop experience measures, baselines and evidence-based improvement opportunities
Translate lifecycle journeys into integrated experience and technology priorities and requirements and surface dependencies and inform roadmaps, architecture and investment choices
Connect AI opportunities across the employee lifecycle and People programs
Shape responsible AI design principles and AI Ethics guardrails with cross-functional partners across the People team and other corporate functions
Set success criteria and track improvements in friction, usability, experience quality and efficiency; use results to guide iteration and recommend scaling
Equip People teams with frameworks and targeted design support, enabling consistent experiences while delivery and product outcomes remain with accountable owners

Qualifications

Experience leading employee/customer experience, service design or human-centered innovation in a complex global organization
Expertise in journey architecture, experience research, service design, experimentation and measurable experience improvement
Track record influencing cross-functional leaders and technology partners without direct ownership of products or operations
Practical knowledge of AI, automation, responsible AI governance and technology-enabled experience design
Experience with managing complex, global projects and understanding of delivering technical products in agile software development preferred

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 158,000 - 236,000 CAD / Annual

United States - Dallas Infomart Office DAI : 181,000 - 272,000 USD / Annual

United States - Chicago Office CHO : 200,000 - 300,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.


This posting is a new position within our organization.


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More about this job

Responsibilities

The Director leads the employee and manager experience strategy, defining design principles and journey architecture to improve cross-functional interactions. They also orchestrate the People AI agenda, ensuring responsible AI governance and experimentation to drive measurable business value.

Requirements

Candidates must have extensive experience in employee or customer experience, service design, and human-centered innovation within complex global organizations. A strong track record of influencing cross-functional leaders and practical knowledge of AI and automation is required.

Skills

Employee experience
Service design
Human-centered innovation
Journey architecture
Experience research
AI governance
Automation
Agile software development
Strategic planning
Cross-functional leadership
Change management
Data analytics
Product management
Stakeholder management
Design thinking

Benefits

Health insurance
Life insurance
Disability insurance
Retirement plan
Paid time off
Paid holidays
Employee assistance program
Voluntary plans

Visa sponsorship

Not detected in the job text

Keywords

Employee Experience
Innovation Strategy
Service Design
Journey Architecture
AI Governance
Responsible AI
Automation
Agile
Human-Centered Design
People Operations
Data Analytics
Stakeholder Influence
Digital Infrastructure
Product Roadmap
Change Management
User Research
Usability
Cross-functional Collaboration
Technology-enabled Experience
Global Project Management

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