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Added 1 min ago
BH
Regional Manager, Maintenance
Baptist Housing Seniors Living
BC
- $105,000 to $117,000 CAD / year
- Full-time
As the Regional Manager, Maintenance, you are a servant leader who brings technical expertise, strategic thinking, and a passion for excellence in facilities management. You will lead…
Added 1 min ago
B
Cleaning Supervisor
BGIS
Calgary, AB
- Full-time
· Set priorities in scheduling of project duties for Cleaning Staff.
Added 15 mins ago
OD
People & Culture Manager
One Degree Organic Foods
Mission, BC
- Full-time
You are a strong leader with great project management capabilities
Added 16 mins ago
GC
Field Service Manager
Gunnebo Canada
Burnaby, BC
- Full-time
The FSM will be the frontline direct customer support leader in their region and will engage on all operational and service support activities with the customer base.
Added 16 mins ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
Scotiabank is seeking a transformational senior leader to modernize how technology and cybersecurity risks are assessed across the Bank. Reporting to the Vice President, IT Governance &…
Added 16 mins ago
CI
Student Intern, Corporate Sustainability
Celestica International LP
Toronto, ON
- $23 to $30 CAD / hour
As a global technology leader, Celestica designs, engineers, and manufactures industry-leading products and services that drive customer success and market advancement. Headquartered in…
Added 16 mins ago
A
Manager, Alberta, Electrical
AtkinsRéalis
Calgary, AB
- Full-time
AtkinsRéalis is growing and our Western Canadian Engineering group is seeking a client-facing Electrical Engineering leader to join our team in Calgary. This role leads our Electrical team…
Added 16 mins ago
A
Manager British Columbia, Mechanical
AtkinsRéalis
Vancouver, BC
- Full-time
AtkinsRéalis is growing and our Western Canadian Engineering group is seeking a client-facing mechanical engineering leader to join our team in Vancouver. This role leads our Mechanical…
Added 16 mins ago
S
Senior Hydrogeologist
Stantec
Waterloo, ON
- Full-time
Support/lead hydrogeology projects or project components
Added 16 mins ago
LM
Directeur(trice) de centre
LASIK MD
Laval, QC
- Full-time
Vous êtes un leader naturel, sachant persuader et mobiliser votre équipe autour de votre vision et de la réalisation des objectifs.
Added 16 mins ago
ZM
Mechanical Designer
Zelus Material Handling Inc.
Stoney Creek, NB
- Full-time
…while ensuring compliance with specifications, standards, and project…
Added 16 mins ago
OD
People & Culture Manager
One Degree Organic Foods
Mission, BC
- Full-time
You are a strong leader with great project management capabilities
Added 30 mins ago
NA
Heavy Equipment Operator (Finish Dozer) (Syncrude Aurora)(Local)(NO Camp)
North American Construction Group Inc.
Fort McMurray, AB
- Temporary
Minimum of 3 years experience working as a Finish Dozer Operator on a civil type project.
Added 30 mins ago
Sr Specialist, Marketing Integration, Content & Brand (18 month contract)
Gore Mutual Insurance
Toronto, ON
…responsible for working closely with the Brand integration leader in planning and executing marketing, brand, and all communications and brand activation activities that support onboarding,…
Added 31 mins ago
R
Project Quotations Specialist
REXEL
Kitchener, ON
- Full-time
Join Rexel: A Global Leader in Electrical Distribution
Added 31 mins ago
R
Project Quotations Specialist
REXEL
Mississauga, ON
- Full-time
Join Rexel: A Global Leader in Electrical Distribution
Added 31 mins ago
G
[Disney Dreamlight Valley PC/Console] Analyste de données sénior - Senior Data Analyst
Gameloft
Montreal, QC
- Full-time
…will also involve laying the analytical foundations for a new project, evolving our tools and processes, and leveraging emerging technologies, including AI, to maximize the impact of data…
Added 31 mins ago
GD
AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Added 31 mins ago
GD
Manufacturing Engineering Specialist, Intermediate
General Dynamics Missions System International
Ottawa, ON
- Full-time
Knowledge of project management principles (e.g. performance measurement metrics)
Added 31 mins ago
NA
Senior Director Finance
Nelson/Kraft and Associates
Calgary, AB
- $125,000 to $130,000 CAD / year
- Full-time
The Mustard Seed is searching for a seasoned and collaborative financial leader with initiative and drive to join their team as Senior Director, Finance.
Added 31 mins ago
C
Manager, Instrumentation
CDN
Grande Prairie, AB
- Full-time
CDN is a recognized industry leader in the energy services sector. CDN is a full-service provider with expertise in E&I maintenance, renewables/solar, major projects, combustion & emissions…
Added 31 mins ago
E
Project Group Manager
Electrozad
London, ON
- Full-time
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
Added 45 mins ago
Junior Biologist
Toronto and Region Conservation Authority (TRCA)
Woodbridge, ON
TRCA is considered the provincial leader in conserving, restoring, and managing natural resources to advance safe and sustainable development. Also, TRCA was recently recognized as a…
Added 45 mins ago
T
HR Specialist - TA Products
TD
Toronto, ON
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 46 mins ago
LS
Chief Operating Officer
Leadership Source Inc.
Regina, SK
- Full-time

Equinix

Director, EX Innovation

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you - because when you feel valued, you’re empowered to do your best work.

Job Summary

The Director, EX Innovation leads the employee and manager experience vision, lifecycle journey architecture, design principles and standards for People Team programs, products, services and interaction channels. Using employee listening, experience research and service insights, this leader identifies cross-functional friction and accelerates the design and validation of simpler, connected, AI-enabled experiences. As the primary strategic experience partner to DIO, the Director translates People experience needs into cross-product requirements and informs integrated technology roadmaps and investment decisions, while accountable teams retain ownership of their products, programs and delivery. The Director also orchestrates the People AI experience agenda, aligning emerging use cases, responsible AI governance and experimentation to create measurable employee, manager and business value.

Responsibilities

Leads and develops the EX Innovation strategy and team with focus on building reusable design methods and experimentation capabilities that can be leveraged across the People Team
Defines and champions employee and manager experience principles, end-to-end journey architecture, interaction standards and cross-product design patterns
Use listening, journey research and service analytics to identify friction points and to develop experience measures, baselines and evidence-based improvement opportunities
Translate lifecycle journeys into integrated experience and technology priorities and requirements and surface dependencies and inform roadmaps, architecture and investment choices
Connect AI opportunities across the employee lifecycle and People programs
Shape responsible AI design principles and AI Ethics guardrails with cross-functional partners across the People team and other corporate functions
Set success criteria and track improvements in friction, usability, experience quality and efficiency; use results to guide iteration and recommend scaling
Equip People teams with frameworks and targeted design support, enabling consistent experiences while delivery and product outcomes remain with accountable owners

Qualifications

Experience leading employee/customer experience, service design or human-centered innovation in a complex global organization
Expertise in journey architecture, experience research, service design, experimentation and measurable experience improvement
Track record influencing cross-functional leaders and technology partners without direct ownership of products or operations
Practical knowledge of AI, automation, responsible AI governance and technology-enabled experience design
Experience with managing complex, global projects and understanding of delivering technical products in agile software development preferred

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 158,000 - 236,000 CAD / Annual

United States - Dallas Infomart Office DAI : 181,000 - 272,000 USD / Annual

United States - Chicago Office CHO : 200,000 - 300,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.


This posting is a new position within our organization.


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More about this job

Responsibilities

The Director leads the employee and manager experience strategy, defining design principles and journey architecture to improve cross-functional interactions. They also orchestrate the People AI agenda, ensuring responsible AI governance and experimentation to drive measurable business value.

Requirements

Candidates must have extensive experience in employee or customer experience, service design, and human-centered innovation within complex global organizations. A strong track record of influencing cross-functional leaders and practical knowledge of AI and automation is required.

Skills

Employee experience
Service design
Human-centered innovation
Journey architecture
Experience research
AI governance
Automation
Agile software development
Strategic planning
Cross-functional leadership
Change management
Data analytics
Product management
Stakeholder management
Design thinking

Benefits

Health insurance
Life insurance
Disability insurance
Retirement plan
Paid time off
Paid holidays
Employee assistance program
Voluntary plans

Visa sponsorship

Not detected in the job text

Keywords

Employee Experience
Innovation Strategy
Service Design
Journey Architecture
AI Governance
Responsible AI
Automation
Agile
Human-Centered Design
People Operations
Data Analytics
Stakeholder Influence
Digital Infrastructure
Product Roadmap
Change Management
User Research
Usability
Cross-functional Collaboration
Technology-enabled Experience
Global Project Management

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