Jobs in Canada

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Dishwasher, Stewarding (Part-Time)
AccorHotel
Ottawa, ON
- Part-time
Reporting to the Stewarding Manager, you will assist in the execution of memorable Food & Beverage experiences for our guests. Responsibilities and essential job functions include but are…
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MP
Manager, Customer Service
Mother Parkers Tea & Coffee
Mississauga, ON
- Full-time
The Customer Service Manager leads the execution of order management and customer service operations, ensuring consistent and high-quality experience for our customers. This hands-on…
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Technical Analyst
Kyndryl
Regina, SK · Victoria, BC
- Full-time
The Technical Analyst works under the direction of a Manager in the area of service and project delivery to enhance and maintain the customer’s desktop infrastructure, affecting services…
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Guest Experience Communication & Design, Manager
Armstrong Collective
Vancouver, BC
- Full-time
Reporting to the Senior Manager, Guest Communication & Engagement, the Guest Experience Communication & Design, Manager is responsible for developing, delivering, and continuously improving…
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Manager, Art Direction (14-month contract)
Indigo Books & Music
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
The Manager, Art Direction is responsible for ideation and creation of campaign elements and assets from concept to completion ensuring all creative outputs are on brand and support…
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BN
Assistant Store Manager - Queen St
Bailey Nelson
Toronto, ON
- Full-time
We’re looking for an Assistant Store Manager to join our Queen St. store who brings energy, leadership, and a genuine love for customer experience. We have big expansion plans across Canada…
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Senior Site Reliability Specialist (SRE)
AlayaCare
Montreal, QC
We are seeking a Senior Site Reliability Specialist (SRE) and will be reporting to the Manager, Software Development you will scale our AWS cloud infrastructure, evolve Kubernetes…
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Engineering Manager, Deployment Readiness
AtkinsRéalis
Mississauga, ON · Pickering, ON
- Full-time
…a wide range of services to the nuclear industry in Canada and around the world for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear technology. Help shape the…
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Personal Lines Account Manager, Retail
HUB International
St. Catharines, ON
- Full-time
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
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Sales Associate
Staples Retail
Ottawa, ON
- Part-time
Support all merchandising and signage standards including planograms and stocking.
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Adjuster
Saskatchewan Crop Insurance Corporation (SCIC)
Yorkton, SK
- Full-time
Must possess a valid driver's license and a suitable vehicle to carry out responsibilities
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Produce Clerk - Part Time (Evenings and weekends)
Co-op
Carman, MB
- Part-time
Reporting to the Produce Manager your duties will include, but are not limited to; merchandising, quality control, packaging, value added production, housekeeping and inventory control.…
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Branch Manager
First West
Penticton, BC
Mutual fund license required depending on region
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Customer Service Manager
Galderma
Toronto, ON
- Full-time
Partner closely with Senior Logistics Manager to measure and improve customer experience from our third-party logistics partner(s), including customer deduction investigation and dispute…
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Process Excellence Senior Manager
Equinix
Toronto, ON
- Full-time
The Process Excellence Senior Manager leads the redesign of selected value streams where AI can change how work gets done. Forward-deployed engineers build and deploy the solutions. This…
Added 15 mins ago
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Software Developer
Priceline
Toronto, ON
- Full-time
Our Technology team is the backbone of our company: constantly creating, testing, learning and iterating to better meet the needs of our customers. If you thrive in a fast-paced, ideas-led…
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Associate Director OR Senior Manager - Data Strategy & Data-Enabled Solutions - Vancouver
EY
Vancouver, BC
EY’s Canada Tax & Law Technology Group (CTTG) is seeking an experienced Associate Director / Senior Manager, Data Strategy & Data-Enabled Solutions to help define and scale our data…
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Clinical Nurse Educator - Rehabilitation
Nova Scotia Health and IWK Health
Halifax, NS
Relevant CNA/other specialty certification required or willing to complete · BLS-C (HCP) certification required
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Operations Consultant
Sephora
West Vancouver, BC
- $19.85 to $24.8 CAD / hour
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and…
Added 16 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Aurora, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 16 mins ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Langley (District), BC · Langley, BC
- Internship
What really stands out is the team environment. There’s a strong focus on collaboration, mentorship and continued learning, along with flexible scheduling and a team that enjoys working and…
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Commercial Credit Analyst
TD
Calgary, AB
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
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Personal Banker- Lévis, South Shore of Quebec City
TD
Levis, QC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 31 mins ago
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Customer Experience Associate - Cantonese and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 31 mins ago
PG
Account Associate
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never…

Equinix

Process Excellence Senior Manager

Toronto, ON, Canada

Full-time

Apply on equinix.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you - because when you feel valued, you’re empowered to do your best work.

Job Summary

A lot of companies are still working out what AI means for how work gets done. At Equinix, this role puts that question into practice. You’ll lead the hands-on redesign of priority value streams with AI, and help build the management habits that make the changes stick.

The Process Excellence Senior Manager leads the redesign of selected value streams where AI can change how work gets done. Forward-deployed engineers build and deploy the solutions. This leader runs the work that comes before and alongside them: bringing business leaders and engineers into the same room to examine how work flows today, define what the future flow should look like, and place AI and human judgment where each adds the most value, so the redesign starts from outcomes and decisions rather than from tools.

The role also helps build and roll out the management practices / operating system that put continuous improvement principles to work, drawing on lean principles, along with the toolset that supports them, in partnership with HR. In priority areas, this leader coaches teams directly on applying the practices day to day.

You’ll work with business leaders, the people team, and our Digital and Innovation Organization, as part of the Process Excellence leadership team, with exposure to senior leadership.

Responsibilities

Facilitate working sessions with business leaders and forward-deployed engineers to examine how work actually flows, find the bottlenecks, handoffs, and rework, and define the future flow before solutions are built
Apply Lean, Six Sigma, BPM, and value stream methods, along with process and task mining, so the redesign is grounded in how work runs today and aimed at measurable gains in speed, quality, cost, and decision-making
Guide business teams to design for decisions and outcomes rather than tasks, and to place AI, automation, and human judgment where each adds the most value
Advise business leaders on where AI applies and where it does not, and raise concerns, escalating to senior leaders as needed, when a design only speeds up an existing process
Connect business teams, the Digital and AI organization, and change efforts so that opportunities move from identification to deployment and adoption
Set up regular visibility into how redesigned processes perform, so gains are sustained and drift is caught early
Apply the enterprise approach to prioritizing, framing, and launching value stream redesigns, and feed back lessons that improve it
Contribute to developing the Equinix management practices / operating system that builds continuous improvement principles into daily use, including visual management, structured problem solving, performance management, and standard work
Build, with partners, the toolset that supports those practices, including standards, templates, and routines that teams can adopt and adapt
Work with HR so the practices reinforce the leadership expectations set for the company, and so the language, learning experiences, and capability pathways are consistent
Help create the shared language and mindset that make continuous improvement part of how the company operates
Coach teams and leaders in priority areas through hands-on enablement, so they can apply the practices and the redesign approach themselves
Recommend what should be standard across the enterprise and what can flex by region or function, and propose where to start the practices so they take hold
Support communities of practice in process redesign and AI-enabled improvement, so the capability spreads beyond this team
Track how mature the practices are in the areas you support, gather feedback on adoption and effectiveness, and bring what you learn back into the system

Qualifications

8–10 years of experience in operational excellence, process excellence, or change delivery in complex, global organizations, including leading cross-functional improvement work from start to finish
Working fluency in Lean, Six Sigma, BPM, and value stream methods, and the ability to apply them to redesign how end-to-end work flows
Working knowledge of AI, analytics, automation, and digital platforms, with the ability to translate capability into business outcomes
Strong facilitation and coaching skills, with the credibility to work with directors and senior leaders
Experience developing or rolling out management practices and tools built on lean principles, and helping teams adopt them
Solid understanding of organizational behavior and what it takes to change habits and shared language
Comfort building something without an established playbook, balancing structure with pragmatism
Bachelor’s degree in Business, Engineering, or equivalent experience
Hands-on experience with process or task mining
Experience partnering with HR on capability programs
Experience in technology, services, or infrastructure environments
Lean Six Sigma, change management, or comparable certification

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 139,000 - 209,000 CAD / Annual

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.


This posting is a new position within our organization.


Apply on equinix.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Manager will lead the redesign of priority value streams by integrating AI and human judgment to improve operational outcomes. They will also develop and implement management practices and continuous improvement principles across the organization in partnership with HR.

Requirements

Candidates must have 8–10 years of experience in operational or process excellence within complex global organizations. A bachelor's degree in Business or Engineering is required, along with fluency in Lean, Six Sigma, and BPM methodologies.

Skills

Process excellence
Lean
Six Sigma
BPM
Value stream mapping
Change management
AI strategy
Process mining
Task mining
Facilitation
Coaching
Operational excellence
Cross-functional leadership
Performance management
Strategic planning

Benefits

Health insurance
Life insurance
Disability insurance
Retirement plan
Paid time off
Paid holidays
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Process Excellence
Lean
Six Sigma
BPM
Value Stream
AI
Automation
Change Management
Process Mining
Task Mining
Operational Excellence
Digital Infrastructure
Performance Management
Continuous Improvement
Cross-functional
Strategy
Analytics
Digital Platforms
Organizational Behavior
Leadership

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Work requirements

Jobs in Canada