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Added 7 mins ago
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Utilities Capital Planning Manager - Airport Project
AECOM
Mississauga, ON
- $127,000 to $140,000 CAD / year
- Full-time
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big…
Added 7 mins ago
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Toronto, ON
- Full-time
Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family’s health
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Personal Support Worker - Toronto
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Physiotherapist
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· Provide intervention services in the event of crisis and contact appropriate authorities when necessary
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Director, Marketing Analytics
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Remote, Canada
- Full-time
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…venture-backed, high-growth companies across technology, financial services, healthcare, industrial and consumer sectors. For more information, please visit www.marketbridge.com and follow…
Added 22 mins ago
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Analyst, Marketing Analytics
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Remote, Canada
- Full-time
- Remote
…venture-backed, high-growth companies across technology, financial services, healthcare, industrial and consumer sectors. For more information, please visit www.marketbridge.com and follow…
Added 23 mins ago
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Street Outreach Worker
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Ottawa, ON
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Provide intervention services in the event of crisis and contact appropriate authorities when necessary
Added 23 mins ago
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Manufacturing Manager
Sanmina
Ottawa, ON
- Full-time
This role is for our Evening Shift (Monday-Friday, 4:00 pm to 12:00 am) The compensation range for this position is $70,000-$100,000 annually
Added 23 mins ago
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Billing and Collections Specialist
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- Full-time
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Added 38 mins ago
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Account Manager
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Senior Manager, Business Human Resources - Allergan Aesthetics (18 month contract)
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- $134,000 to $184,000 CAD / year
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Added 53 mins ago
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Nurse A - Registered Nurse Registered Psych Nurse
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- Full-time
…quality nursing care to clients. He/She is responsible to the Manager of the designated…
Added 53 mins ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Melville, SK
- Part-time
…quality nursing care to clients. He/She is responsible to the Manager of the designated…
Added 53 mins ago
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Process Excellence Senior Manager
Equinix
Toronto, ON
- Full-time
The Process Excellence Senior Manager leads the redesign of selected value streams where AI can change how work gets done. Forward-deployed engineers build and deploy the solutions. This…
Added 53 mins ago
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Software Developer
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Toronto, ON
- Full-time
…Generation team in Flights, you’ll design, build and run the services behind that, as part of a stable, cross-functional agile team that owns its product from idea to production. We keep…
Added 53 mins ago
Quotation Engineering Spring 2027 Internship (Mississauga, Canada)
Lincoln Electric
Mississauga, ON
Work with Operations Manager, Process Engineers and assemblers on current projects.
Added 53 mins ago
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FPGA Designer
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Remote, Canada
- Full-time
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Added 53 mins ago
Manager, Community Health and Support Services
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Added 53 mins ago
Shop Supervisor, Heavy Component Fabrication (9 Open Positions)
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Added 53 mins ago
Associate Director OR Senior Manager - Data Strategy & Data-Enabled Solutions - Vancouver
EY
Vancouver, BC
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Equinix

Process Excellence Senior Manager

Toronto, ON, Canada

Full-time

Apply on equinix.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you - because when you feel valued, you’re empowered to do your best work.

Job Summary

A lot of companies are still working out what AI means for how work gets done. At Equinix, this role puts that question into practice. You’ll lead the hands-on redesign of priority value streams with AI, and help build the management habits that make the changes stick.

The Process Excellence Senior Manager leads the redesign of selected value streams where AI can change how work gets done. Forward-deployed engineers build and deploy the solutions. This leader runs the work that comes before and alongside them: bringing business leaders and engineers into the same room to examine how work flows today, define what the future flow should look like, and place AI and human judgment where each adds the most value, so the redesign starts from outcomes and decisions rather than from tools.

The role also helps build and roll out the management practices / operating system that put continuous improvement principles to work, drawing on lean principles, along with the toolset that supports them, in partnership with HR. In priority areas, this leader coaches teams directly on applying the practices day to day.

You’ll work with business leaders, the people team, and our Digital and Innovation Organization, as part of the Process Excellence leadership team, with exposure to senior leadership.

Responsibilities

Facilitate working sessions with business leaders and forward-deployed engineers to examine how work actually flows, find the bottlenecks, handoffs, and rework, and define the future flow before solutions are built
Apply Lean, Six Sigma, BPM, and value stream methods, along with process and task mining, so the redesign is grounded in how work runs today and aimed at measurable gains in speed, quality, cost, and decision-making
Guide business teams to design for decisions and outcomes rather than tasks, and to place AI, automation, and human judgment where each adds the most value
Advise business leaders on where AI applies and where it does not, and raise concerns, escalating to senior leaders as needed, when a design only speeds up an existing process
Connect business teams, the Digital and AI organization, and change efforts so that opportunities move from identification to deployment and adoption
Set up regular visibility into how redesigned processes perform, so gains are sustained and drift is caught early
Apply the enterprise approach to prioritizing, framing, and launching value stream redesigns, and feed back lessons that improve it
Contribute to developing the Equinix management practices / operating system that builds continuous improvement principles into daily use, including visual management, structured problem solving, performance management, and standard work
Build, with partners, the toolset that supports those practices, including standards, templates, and routines that teams can adopt and adapt
Work with HR so the practices reinforce the leadership expectations set for the company, and so the language, learning experiences, and capability pathways are consistent
Help create the shared language and mindset that make continuous improvement part of how the company operates
Coach teams and leaders in priority areas through hands-on enablement, so they can apply the practices and the redesign approach themselves
Recommend what should be standard across the enterprise and what can flex by region or function, and propose where to start the practices so they take hold
Support communities of practice in process redesign and AI-enabled improvement, so the capability spreads beyond this team
Track how mature the practices are in the areas you support, gather feedback on adoption and effectiveness, and bring what you learn back into the system

Qualifications

8–10 years of experience in operational excellence, process excellence, or change delivery in complex, global organizations, including leading cross-functional improvement work from start to finish
Working fluency in Lean, Six Sigma, BPM, and value stream methods, and the ability to apply them to redesign how end-to-end work flows
Working knowledge of AI, analytics, automation, and digital platforms, with the ability to translate capability into business outcomes
Strong facilitation and coaching skills, with the credibility to work with directors and senior leaders
Experience developing or rolling out management practices and tools built on lean principles, and helping teams adopt them
Solid understanding of organizational behavior and what it takes to change habits and shared language
Comfort building something without an established playbook, balancing structure with pragmatism
Bachelor’s degree in Business, Engineering, or equivalent experience
Hands-on experience with process or task mining
Experience partnering with HR on capability programs
Experience in technology, services, or infrastructure environments
Lean Six Sigma, change management, or comparable certification

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 139,000 - 209,000 CAD / Annual

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.


This posting is a new position within our organization.


Apply on equinix.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Manager will lead the redesign of priority value streams by integrating AI and human judgment to improve operational outcomes. They will also develop and implement management practices and continuous improvement principles across the organization in partnership with HR.

Requirements

Candidates must have 8–10 years of experience in operational or process excellence within complex global organizations. A bachelor's degree in Business or Engineering is required, along with fluency in Lean, Six Sigma, and BPM methodologies.

Skills

Process excellence
Lean
Six Sigma
BPM
Value stream mapping
Change management
AI strategy
Process mining
Task mining
Facilitation
Coaching
Operational excellence
Cross-functional leadership
Performance management
Strategic planning

Benefits

Health insurance
Life insurance
Disability insurance
Retirement plan
Paid time off
Paid holidays
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Process Excellence
Lean
Six Sigma
BPM
Value Stream
AI
Automation
Change Management
Process Mining
Task Mining
Operational Excellence
Digital Infrastructure
Performance Management
Continuous Improvement
Cross-functional
Strategy
Analytics
Digital Platforms
Organizational Behavior
Leadership

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Work requirements

Jobs in Canada