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Assistant General Manager, Toronto

  • Toronto, ON, Canada

$70,000 to $78,000 CAD / year · Full-time

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Job details

Pay
$70,000 to $78,000 CAD / year
Job type
Full-time
Experience
Qualified candidates must have 3-6 years of management experience in a customer-facing, professional setting
Posting language
English
Posted

Original job description

Company Description

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge - and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities - we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service.

  • Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities
  • Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance
  • Educate staff of proper company policies and procedures

Pay Transparency

$70,000-$78,000 CAD annually

Qualifications

  • Qualified candidates must have 3-6 years of management experience in a customer-facing, professional setting
  • Enthusiastic, passionate and knowledgeable regarding the fitness industry 
  • Excellent verbal and written communication skills 
  • Proven ability to drive revenue
  • Hire, direct and train staff as well as excellent time management and follow-up skills 
  • Financial management experience 

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in Canada.

More about this job

Responsibilities

The Assistant General Manager oversees daily operational procedures and supervises departments including the front desk and housekeeping. They are responsible for managing inventory, payroll budgets, and ensuring high standards of customer service within the club.

Requirements

Candidates must have 3-6 years of management experience in a customer-facing environment and possess strong financial and leadership skills. A passion for the fitness industry and the ability to drive revenue are essential for this role.

Skills

  • Management
  • Customer service
  • Staff supervision
  • Inventory control
  • Payroll management
  • Financial management
  • Time management
  • Revenue growth
  • Staff training
  • Operational procedures
  • Communication skills
  • Fitness industry knowledge

Benefits

  • Complimentary club membership
  • Perks and incentives with products and services
  • Personal training discounts
  • Pilates discounts
  • Spa discounts
  • Shop discounts

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Hospitality
  • Customer Service & Support
  • Sports & Recreation

Keywords

  • Management
  • Operations
  • Customer Service
  • Fitness
  • Wellness
  • Hospitality
  • Inventory Control
  • Payroll
  • Budgeting
  • Leadership
  • Staff Training
  • Revenue Generation
  • Club Maintenance
  • Policy Implementation
  • Entrepreneurial Mindset

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