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Equinox

Assistant General Manager, Toronto

Toronto, ON, Canada

$70,000 to $78,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $78,000 CAD / year
Job type: Full-time
Experience: Qualified candidates must have 3-6 years of management experience in a customer-facing, professional setting
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge - and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities - we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service.

Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities
Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance
Educate staff of proper company policies and procedures

Pay Transparency

$70,000-$78,000 CAD annually

Qualifications

Qualified candidates must have 3-6 years of management experience in a customer-facing, professional setting
Enthusiastic, passionate and knowledgeable regarding the fitness industry
Excellent verbal and written communication skills
Proven ability to drive revenue
Hire, direct and train staff as well as excellent time management and follow-up skills
Financial management experience

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in Canada.

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More about this job

Responsibilities

Support smooth club operations and high-quality customer service by training and supervising Front Desk, Housekeeping, and Manager on Duty managers. Manage inventory, payroll budgets, bank deposits, shift coverage, and maintenance, while assisting the General Manager with delegated projects and responsibilities.

Requirements

Candidates must have 3–6 years of management experience in a customer-facing professional setting and be knowledgeable and enthusiastic about the fitness industry. They should have strong communication, staff hiring and training, revenue-driving, time-management, follow-up, and financial-management abilities.

Skills

Management
Customer Service
Staff Training
Staff Supervision
Revenue Generation
Financial Management
Inventory Control
Payroll Budgeting
Bank Deposits
Shift Coverage
Club Maintenance
Policy And Procedure Compliance
Verbal Communication
Written Communication
Time Management
Follow-Up

Benefits

Complimentary Club Membership
Perks And Incentives On Products And Services
Personal Training
Pilates
Spa
Shop

Visa sponsorship

Not detected in the job text

Keywords

Fitness Industry
Club Operations
Customer Service
Front Desk
Housekeeping
Manager On Duty
Inventory Control
Payroll Budget
Bank Deposits
Shift Coverage
Club Maintenance
Company Policies And Procedures
Revenue Generation
Staff Hiring
Staff Training
Financial Management
Hospitality
Wellness

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