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Added 47 mins ago
Technical Account Manager Associate II, Google Cloud Consulting
Google
Toronto, ON
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them…
Added 47 mins ago
Technical Account Manager I, Google Cloud Consulting
Google
Toronto, ON
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them…
Added 1 hour ago
DG
Project Quality Manager
DSJ Global
Brossard, QC
- $100,000 to $120,000 CAD / year
- Full-time
Partner with Engineering, Supply Chain, Manufacturing, and Field Services teams to resolve quality issues
Added 1 hour ago
Principal Product Manager - Vertical Partnerships
Constant Contact
ON
We have an opening for a Principal Product Manager who will shape and grow Constant Contact's partner ecosystem through product innovation and strategy. This is not a Sales or Business…
Added 1 hour ago
S
Customer Success Manager
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers achieve a significant return on their investment with our platform. This role…
Added 1 hour ago
IS
Data Project Manager
Iris Software Inc.
Toronto, ON
- Contract
With 4,000+ associates and offices in India, U.S.A. and Canada, Iris Software delivers technology services and solutions that help clients complete fast, far-reaching digital…
Added 1 hour ago
Senior Program Manager
MongoDB
Toronto, ON
…partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and…
Added 1 hour ago
Electrical and Control Senior Specialist
Lloyds Register
Burlington, ON
The above job description does not preclude the assignment of other duties by the Global Electrical & Control Discipline Manager or the Line Manager.
Added 1 hour ago
Senior Cloud Technical Account Manager - Vancouver, CAN , AWS Enterprise Support
Amazon
Vancouver, BC
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At…
Added 1 hour ago
Sr. Cloud Technical Account Manager - Canada, FSI Canada
Amazon
Toronto, ON
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS…
Added 1 hour ago
C
Plant Manager
Carlisle
Crossfield, AB
- Full-time
The Plant Manager is accountable for the site team, overall manufacturing processes, and the physical facility. This includes accountabilities for Safety, Quality, Delivery, Cost, People,…
Added 2 hours ago
CC
Plant Manager
Carlisle Construction Materials
Crossfield, AB
- Full-time
The Plant Manager is accountable for the site team, overall manufacturing processes, and the physical facility. This includes accountabilities for Safety, Quality, Delivery, Cost, People,…
Added 2 hours ago
NS
Senior Site Reliability Engineer – Adobe Cloud & Edge Delivery
N2P Systems
Toronto, ON
- Full-time
Experience with Adobe Experience Manager (AEM), Edge Delivery Services, or similar vendor-managed web delivery platforms.
Added 2 hours ago
G
AI Engineer
Guidepoint
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to improve our internal application architecture and create new AI-enabled products to…
Added 2 hours ago
TM
Account Manager
Tech Mahindra
Montreal, QC
- Full-time
Understanding of digital transformation, engineering, cloud, and managed services.
Added 2 hours ago
M
Senior Manager of Software Engineering
Morningstar
Toronto, ON
- Full-time
Lead the North America engineering teams supporting Morningstar Plan Advantage and Fiduciary Services.
Added 2 hours ago
PI
QA/QC Manager
Promart Industrial
Sarnia, ON
- Full-time
We need a QA/QC Manager who is excited by that challenge and wants to help us build something exceptional.
Added 3 hours ago
R
Data Steward (D7BD25A)
Referment
Montreal, QC
- Full-time
…relationships and business context they need, apply prompt engineering to develop, test and refine prompts that improve the accuracy and consistency of AI-generated answers, and make sure…
Added 4 hours ago
C
Senior Product Line Manager
Confidential
Ottawa, ON
- Full-time
Strong expertise in: IP/MPLS, Segment Routing (SR), Traffic Engineering (TE), Layer 2 and Layer 3 VPN Services, Multicast Networking.
Added 4 hours ago
TO
Public Works Foreman
Town of Peace River
Peace River, AB
- Full-time
…supports their team, and takes pride in delivering quality services to the…
Added 5 hours ago
AN
Project Manager (Design-Build)
Avia NG Airport Consultants
Richmond Hill, ON
- $100,000 to $140,000 CAD / year
- Full-time
…and drives us to deliver timely, high quality and innovative services to our clients and business…
Added 6 hours ago
AC
Field Service Technician - Specialty Rental - Acheson, Alberta, Canada
Atlas Copco
AB · Alberta, Canada
- Full-time
Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards…
Added 6 hours ago
AC
Buyer
Atlas Copco Group
ON · Ontario, Canada
- Full-time
As Buyer, you will coordinate the procurement cycle of products and services for the production and service of medical gas systems and general office products. You will work directly with…
Added 6 hours ago
AC
Field Service Technician - Specialty Rental - Acheson, Alberta, Canada
Atlas Copco
Acheson, AB
- Full-time
Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards…
Added 7 hours ago
A
Software Development Manager, Platform Engineering
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We’re looking for a seasoned, hands-on Software Engineering Manager to lead a high-performing full-stack engineering team supporting our horizontal services and core technology platforms.

Equisoft

Global Delivery Manager (IT- SaaS)

Montreal, QC, Canada
HYBRID - Montreal, Canada, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of project/delivery management experience and an additional 5 years of experience in a software IT field.
Posting language: English
Posted: Oct 8, 2026

Original job description

What is Equisoft?  Equisoft is a global provider of digital solutions for insurance and investments, recognized by more than 300 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers navigate the challenges of digital transformation – powered by a business needs-driven approach, deep industry knowledge, cutting-edge technologies, and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement opportunities and fosters a stimulant environment. If that’s not enough, then check out these other perks below:   

Hiring Location: Canada (Montreal or Quebec City)

You are working hybrid in a collaborative workspace

Internal job title: Global Delivery Manager

Full-time Permanent Role

Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.

Flexible hours

Number of hours per week: 40

Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)

Role: The Global Delivery Manager (IT- SaaS), reporting to the Senior Global Delivery Manager and works closely with Project Manager and Product Owner. The incumbent manages end-to-end execution of concurrent carrier engagements, ensuring efficient resource allocation, standardized delivery frameworks, and seamless deployments. The role drives operational efficiency and consistency across the product suite, enabling scalable growth and a strong customer experience.

Leading a core delivery pod specialized across these four products: Apply (eApp/AppCapture), Sync (Portal), Illustrate, and Amplify - for a portfolio of insurance carrier clients.

Your Day with Equisoft:

Maintain a portfolio of Apply, Sync, Illustrate, and Amplify projects and provide regular status through Jira and other communication channels.
Oversee simultaneous delivery of multiple fast-paced carrier implementations and product upgrades.
Develop a project implementation blueprint per product, in collaboration with global and regional PMOs, standardizing future deployments across the product suite.
Support sales from a pricing and scheduling standpoint on new carrier engagements.
Organize project initiation from sales handoff through team assignment, kickoff, and delivery.
Coordinate deliveries with other Equisoft services teams and carrier stakeholders, navigating the integrations, middleware, and technical complexity these projects typically involve.
Own capacity planning and resource-allocation processes for the pod, balancing team capacity against carrier commitments.
Maintain RAID logs and keep stakeholders informed on delivery status, risks, mitigations, and dependencies.
Ensure proper process is followed for product service, change requests, and UAT restructuring across all four product lines.
Identify, raise, and mitigate delivery risks across the pod and escalate to Global Delivery leadership.
Participate in key initiatives spanning the product suite - data mapping, API integrations, middleware upgrades, compliance investigations, and data migrations.

Requirements:

Technical  

Bachelor's Degree in Computer Engineering or Information Technology or College Diploma combined to 3 years of relevant experience
3+ years of project/delivery management experience and an additional 5 years of experience in a software IT field.
Experience managing or implementing B2B SaaS software & full life cycle management projects
Working experience with Jira for project and delivery tracking.
Experience with allocation, resource-planning, or capacity-management software in some capacity (any platform).
Experience defining or tracking KPIs for billability, performance, and resource allocation.
Comfortable working with SharePoint for documentation and collaboration.
Strong general IT/systems literacy - comfortable with data mapping, APIs, and middleware on projects with significant integrations and internal technical complexity.
Successfully delivered several different projects and initiatives of varying sizes, complexities, and budgets.
Customer focus mindset.
Experience working with Agile methodology.
Excellent knowledge French or English (spoken and written)

Soft skills  

Negotiation & Problem Resolution Skills
Ability to build a strong network and relationships across technology, operations, and services.
Strong sense of organization and prioritizing

Analytical and problem-solving skills

Ability to communicate, write and synthesize information

Ability to multi-task in a rapid-paced environment

Team spirit, tact, diplomacy, autonomy, rigor, and discipline

Nice to Have

Experience in the field of insurance or wealth management.
Experience with any type of AI tools like ChatGPT, Claude, etc.

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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More about this job

Responsibilities

The Global Delivery Manager oversees the end-to-end execution of concurrent carrier engagements, ensuring efficient resource allocation and standardized delivery frameworks. They manage a portfolio of SaaS products, driving operational efficiency and maintaining project status through cross-functional collaboration.

Requirements

Candidates must have a technical bachelor's degree or equivalent experience, along with at least 8 years of combined project management and software IT experience. Proficiency in B2B SaaS implementation, Jira, and Agile methodologies is required, alongside strong analytical and communication skills.

Skills

Project management
Delivery management
B2B SaaS
Jira
Capacity planning
Resource allocation
Agile methodology
Data mapping
API integrations
Middleware
Risk management
Stakeholder management
Negotiation
Problem resolution
KPI tracking
Technical literacy

Benefits

Medical
Dental
Retirement plan
Telemedicine program
Employee assistance program
Flexible hours
Educational support

Visa sponsorship

Not detected in the job text

Keywords

SaaS
B2B
Project Management
Delivery Management
Jira
Agile
API
Middleware
Data Mapping
Capacity Planning
Resource Allocation
KPI
SharePoint
Insurance
Wealth Management
UAT
RAID logs
Software Implementation
Product Upgrades
Carrier Engagements
Digital Transformation
Financial Institutions
Compliance
Data Migration
Change Requests

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