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Added 3 hours ago
S
Business Development Manager(Toronto/Vancouver)
Soundbox
Vancouver, BC
- Full-time
We are looking for a driven and results-oriented Business Development Manager to join our growing Canada team. In this role, you will play a key part in expanding Soundbox’s presence in the…
Added 3 hours ago
GE
Project Coordinator - Burlington
Gerrie Electric Wholesale Ltd.
Burlington, ON
- Full-time
Keep the Project Services Manager and others informed on the project status and issues that may impact customer relations and project success.
Added 5 hours ago
Team Leader, Aftermarket
Velan Inc.
Montreal, QC
…department managers, technical specialists, and the aftermarket sales team to resolve customer…
Added 6 hours ago
R
Account-Based Marketing Manager - TrainAI
RWS
Canada
- Full-time
…across a portfolio of named target accounts. Partner with the sales lead on account planning, then build the account-specific narrative, content and engagement that grow each account from…
Added 6 hours ago
BG
Production Scheduler/Coordinator
BV GLAZING
Concord, ON
- $55,000 to $65,000 CAD / year
- Full-time
…railing production environment. Reporting to the Production Manager, the Production Scheduler / Coordinator will work closely with Production, Purchasing, Project Management, and Sales…
Added 6 hours ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
…collaborating closely with cross-functional teams including Engineering, Security, Product, Sales, Marketing, and Customer…
Added 7 hours ago
GE
Project Coordinator - Burlington
Gerrie Electric Wholesale LTD
Burlington, ON
- Full-time
Keep the Project Services Manager and others informed on the project status and issues that may impact customer relations and project success.
Added 7 hours ago
WG
Plant Manager
WGI Group
Saint-Clet, QC
- Full-time
…base, The Westman Group of Companies operates manufacturing, sales, and distribution facilities in over 70 centers across North America and…
Added 7 hours ago
WG
Machine Operator
WGI Group
Saint-Clet, QC
- Up to $30.85 CAD / hour
- Full-time
Keep the maintenance log up to date and report any equipment problems to the production manager or plant manager.
Added 8 hours ago
J
Major Account Manager
JobsMedia.io
Mascouche, QC
- Full-time
We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a…
Added 9 hours ago
CH
Project Services Sales Representative (Remediation Services)
Clean Harbors
Vancouver, BC
- Full-time
Clean Harbors is looking for a Project Services Sales Representative (Remediation Services). This role has direct responsibility for the profitable revenue growth throughout the designated…
Added 9 hours ago
CH
Project Services Sales Representative
Clean Harbors
Edmonton, AB
- Full-time
Clean Harbors is looking for a Project Services Sales Representative (Remediation Services), this role has direct responsibility for the profitable revenue growth throughout the designated…
Added 9 hours ago
DE
PROJECT MANAGER
Design Electronics
Niagara Falls, ON
- Full-time
Reporting to the Director of Operations, the Project Manager (Integrated Technology) will work closely with leadership, multi-disciplinary teams, and sub-contractor trades to manage…
Added 15 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Manager – Banking Cloud & Platform Engineering
Added 15 hours ago
MC
Google Cloud Data & Software Solutions Manager (35087)
Myticas Consulting
Toronto, ON
- Full-time
Partner with sales and marketing teams to support go-to-market initiatives, client pursuits, proposals, demos, and proof-of-concepts (POCs)
Added 16 hours ago
CT
Design Technologist
Canadian Timberframes Ltd.
Golden, BC
- Full-time
Reviews with Operations Manager &/or Peers: designs, specifications, alterations, cost estimates and that quality control checks are completed at appropriate stages within the project…
Added 16 hours ago
MS
Project Manager
Modus Structures Inc
Crossfield, AB
- Full-time
Reporting to the VP Projects, the Project Manager ensures the integrity of prospective and awarded project activities is maintained through all phases of the projects, from bid to…
Added 17 hours ago
T
Client Solutions Manager - Global Business Solutions - Canada
TikTok
Toronto, ON
- Full-time
The Client Solutions Manager (CSM) will work closely with the sales team to provide support and expertise in meeting client objectives and providing best-in-class customer service to both…
Added 19 hours ago
PC
Strategic Segment & Customer Marketing Manager
Phoenix Contact Ltd
Milton, ON
- Full-time
Working closely with Sales, Product Management, Engineering, Technical Support, and Partner Ecosystem teams, you will develop customer-centric messaging, execute Account-Based Marketing…
Added 19 hours ago
RF
Sales Manager
Rosenberg Fans Canada Ltd.
Mississauga, ON
- Full-time
…Mississauga, Ontario, in 2005, Rosenberg Fans Canada Ltd. has been the sales office and the warehouse of the Rosenberg Group in Canada. The company offers intelligent solutions to move air…
Added 22 hours ago
RF
Sales Manager
Rosenberg Fans Canada Ltd.
Mississauga, ON
- Full-time
…Mississauga, Ontario, in 2005, Rosenberg Fans Canada Ltd. has been the sales office and the warehouse of the Rosenberg Group in Canada. The company offers intelligent solutions to move air…
Added 22 hours ago
BG
Estimator, Senior
BV GLAZING
Niagara Falls, ON
- $85,000 to $95,000 CAD / year
- Full-time
Collaborating with Sales, Managers, Design, Engineering, and Preconstruction teams
Added 22 hours ago
WG
Branch Manager
WGI Group
ON
- $90,000 to $125,000 CAD / year
- Full-time
Reporting to the Senior Vice President, the Branch Manager has overall responsibility for the performance of the branch, including operations, production, sales and customer relationships,…
Added 22 hours ago
WG
Millwright - Maintenance
WGI Group
Tillsonburg, ON
- $38 to $40 CAD / hour
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician plays a key role in keeping our manufacturing operations running safely, reliably and efficiently.
Added 22 hours ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
…contractors and Convergint staff in matters pertaining to pre-bid sales, project management, project execution and project close-out processes and…

Equisoft

Global Delivery Manager (IT- SaaS)

Montreal, QC, Canada
HYBRID - Montreal, Canada, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of project/delivery management experience and an additional 5 years of experience in a software IT field.
Posting language: English
Posted: Oct 8, 2026

Original job description

What is Equisoft?  Equisoft is a global provider of digital solutions for insurance and investments, recognized by more than 300 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers navigate the challenges of digital transformation – powered by a business needs-driven approach, deep industry knowledge, cutting-edge technologies, and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement opportunities and fosters a stimulant environment. If that’s not enough, then check out these other perks below:   

Hiring Location: Canada (Montreal or Quebec City)

You are working hybrid in a collaborative workspace

Internal job title: Global Delivery Manager

Full-time Permanent Role

Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.

Flexible hours

Number of hours per week: 40

Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)

Role: The Global Delivery Manager (IT- SaaS), reporting to the Senior Global Delivery Manager and works closely with Project Manager and Product Owner. The incumbent manages end-to-end execution of concurrent carrier engagements, ensuring efficient resource allocation, standardized delivery frameworks, and seamless deployments. The role drives operational efficiency and consistency across the product suite, enabling scalable growth and a strong customer experience.

Leading a core delivery pod specialized across these four products: Apply (eApp/AppCapture), Sync (Portal), Illustrate, and Amplify - for a portfolio of insurance carrier clients.

Your Day with Equisoft:

Maintain a portfolio of Apply, Sync, Illustrate, and Amplify projects and provide regular status through Jira and other communication channels.
Oversee simultaneous delivery of multiple fast-paced carrier implementations and product upgrades.
Develop a project implementation blueprint per product, in collaboration with global and regional PMOs, standardizing future deployments across the product suite.
Support sales from a pricing and scheduling standpoint on new carrier engagements.
Organize project initiation from sales handoff through team assignment, kickoff, and delivery.
Coordinate deliveries with other Equisoft services teams and carrier stakeholders, navigating the integrations, middleware, and technical complexity these projects typically involve.
Own capacity planning and resource-allocation processes for the pod, balancing team capacity against carrier commitments.
Maintain RAID logs and keep stakeholders informed on delivery status, risks, mitigations, and dependencies.
Ensure proper process is followed for product service, change requests, and UAT restructuring across all four product lines.
Identify, raise, and mitigate delivery risks across the pod and escalate to Global Delivery leadership.
Participate in key initiatives spanning the product suite - data mapping, API integrations, middleware upgrades, compliance investigations, and data migrations.

Requirements:

Technical  

Bachelor's Degree in Computer Engineering or Information Technology or College Diploma combined to 3 years of relevant experience
3+ years of project/delivery management experience and an additional 5 years of experience in a software IT field.
Experience managing or implementing B2B SaaS software & full life cycle management projects
Working experience with Jira for project and delivery tracking.
Experience with allocation, resource-planning, or capacity-management software in some capacity (any platform).
Experience defining or tracking KPIs for billability, performance, and resource allocation.
Comfortable working with SharePoint for documentation and collaboration.
Strong general IT/systems literacy - comfortable with data mapping, APIs, and middleware on projects with significant integrations and internal technical complexity.
Successfully delivered several different projects and initiatives of varying sizes, complexities, and budgets.
Customer focus mindset.
Experience working with Agile methodology.
Excellent knowledge French or English (spoken and written)

Soft skills  

Negotiation & Problem Resolution Skills
Ability to build a strong network and relationships across technology, operations, and services.
Strong sense of organization and prioritizing

Analytical and problem-solving skills

Ability to communicate, write and synthesize information

Ability to multi-task in a rapid-paced environment

Team spirit, tact, diplomacy, autonomy, rigor, and discipline

Nice to Have

Experience in the field of insurance or wealth management.
Experience with any type of AI tools like ChatGPT, Claude, etc.

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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More about this job

Responsibilities

The Global Delivery Manager oversees the end-to-end execution of concurrent carrier engagements, ensuring efficient resource allocation and standardized delivery frameworks. They manage a portfolio of SaaS products, driving operational efficiency and maintaining project status through cross-functional collaboration.

Requirements

Candidates must have a technical bachelor's degree or equivalent experience, along with at least 8 years of combined project management and software IT experience. Proficiency in B2B SaaS implementation, Jira, and Agile methodologies is required, alongside strong analytical and communication skills.

Skills

Project management
Delivery management
B2B SaaS
Jira
Capacity planning
Resource allocation
Agile methodology
Data mapping
API integrations
Middleware
Risk management
Stakeholder management
Negotiation
Problem resolution
KPI tracking
Technical literacy

Benefits

Medical
Dental
Retirement plan
Telemedicine program
Employee assistance program
Flexible hours
Educational support

Visa sponsorship

Not detected in the job text

Keywords

SaaS
B2B
Project Management
Delivery Management
Jira
Agile
API
Middleware
Data Mapping
Capacity Planning
Resource Allocation
KPI
SharePoint
Insurance
Wealth Management
UAT
RAID logs
Software Implementation
Product Upgrades
Carrier Engagements
Digital Transformation
Financial Institutions
Compliance
Data Migration
Change Requests

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