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Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
Sherbrooke, QC
- Full-time
…than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and…
Added 5 hours ago
SB
Open for Account Executives
Sterling Brokers
Canada
- Full-time
Sterling Brokers has regional sales centers across Canada that are disrupting the Group Benefits and Retirement landscape. Powered by Sterling, our regional insurance advisors work with…
Added 9 hours ago
Registered Nurse - Ambulatory Day Care - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 9 hours ago
FH
Patient Care Coordinator-Medical-Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…duties with a unit or hospital focus and supports program and/or regional…
Added 10 hours ago
FH
Registered Nurse, Medicine - Oncology - Surrey Memorial Hospital
Fraser Health Authority
Surrey, BC
- $41.42 to $59.52 CAD / hour
- Other
…maternity, pediatrics and mental health, and is the largest of three regional hospitals in Fraser Health’s integrated network of care. Serving a rapidly growing population, it’s a vital hub…
Added 10 hours ago
NB
Wealth Associate
National Bank of Canada
Ottawa, ON
- Full-time
…than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and…
Added 10 hours ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
…than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and…
Added 10 hours ago
NB
Wealth Associate
National Bank of Canada
Richmond Hill, ON
- Full-time
…than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and…
Added 10 hours ago
FH
Patient Care Coordinator - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…duties with a unit or hospital focus and supports program and/or regional…
Added 11 hours ago
FH
Registered Nurse, Pediatric Emergency/Observation Unit - Abbotsford Regional Hospital and Cancer Centre
Fraser Health Authority
Abbotsford, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Participates on designated programs and professional committees, care conferences and councils as assigned, or as agreed to with the Manager.
Added 11 hours ago
FH
Patient Care Coordinator - ICU - Chilliwack General Hospital (CGH)
Fraser Health Authority
Chilliwack, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…duties with a unit or hospital focus and supports program and/or regional…
Added 11 hours ago
FH
Nurse Clinician, Critical Care/Emergency - Surrey Memorial Hospital
Fraser Health Authority
Surrey, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…clinical practice, recommends changes to existing standards to the Manager, and participates on regional and provincial committees related to care for critical care/emergency…
Added 15 hours ago
HN
Recreation Services Manager
Haisla Nation
Haisla, BC
- Full-time
Reporting to the Director, Health & Wellness, the Manager, Recreation Services is responsible for the strategic leadership, administration, and oversight of Haisla Nation’s recreation…
Added 23 hours ago
WC
General Manager
West Coast Seniors Housing Management Limited Partnership
Coquitlam, BC
- $105,000 to $115,000 CAD / year
- Full-time
to the Director, the General Manager (GM) is accountable for managing and
Added 1 day ago
AG
Concrete Superintendent
Aecon Group Inc.
Winnipeg, MB
- Full-time
…construction, and rehabilitation of critical municipal and regional systems. We provide clients across Canada with end‑to‑end solutions, combining technical expertise, self‑perform…
Added 1 day ago
FM
HR Superintendent
Foran Mining Corporation
Saskatoon, SK
- $140,000 to $155,000 CAD / year
- Full-time
Working in close partnership with operational leadership and regional HR, this role leads the implementation of HR strategies and initiatives at the site level while providing expert…
Added 1 day ago
Account Manager_Operations_Cleaning_Industry_London
United Services Group
London, ON · St. Thomas, ON · Woodstock, ON
…leading performance and quality conversations at the store and regional…
Added 1 day ago
SE
Manager, Tax Compliance
Suncor Energy
Calgary, AB
- Full-time
Strong compensation: we offer competitive compensation, regional-based uplifts, annual bonuses, and long-term financial rewards. We also help you save for your future by offering pension…
Added 1 day ago
PH
Magnetic Resonance Imaging Supervisor S3C
Providence Healthcare
Vancouver, BC
- Temporary
We are seeking a Magnetic Resonance Imaging Supervisor to join our team! This individual will report to the Manager or Site Coordinator and will:
Added 1 day ago
Patient Care Coordinator - Registered Nurse - Rehab Units - Queens Park Care Centre
Fraser Health
New Westminster, BC
…duties with a unit or hospital focus and supports program and/or regional…
Added 1 day ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate of the BC Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the…
Added 1 day ago
Advisor, Emergency Management
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Implementation of Strategies: Maintains RECC readiness and provides expertise and advice during its activation. Maintains and ensures the REMP meets legislative requirements and industry…
Added 1 day ago
E
Global Delivery Manager (IT- SaaS)
Equisoft
Montreal, QC · HYBRID - Montreal, Canada
- Full-time
Develop a project implementation blueprint per product, in collaboration with global and regional PMOs, standardizing future deployments across the product suite.
Added 1 day ago
Sr. Account Manager - West
United Services Group
Vancouver, BC · Kelowna, BC · BC
…leading performance and quality conversations at the store and regional…
Added 1 day ago
B
Branch Manager in training
BMO
Laval, QC
- Full-time
Coordinates the implementation of national and regional sales and service initiatives.

Equisoft

Global Delivery Manager (IT- SaaS)

Montreal, QC, Canada
HYBRID - Montreal, Canada, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of project/delivery management experience and an additional 5 years of experience in a software IT field.
Posting language: English
Posted: Oct 8, 2026

Original job description

What is Equisoft?  Equisoft is a global provider of digital solutions for insurance and investments, recognized by more than 300 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers navigate the challenges of digital transformation – powered by a business needs-driven approach, deep industry knowledge, cutting-edge technologies, and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement opportunities and fosters a stimulant environment. If that’s not enough, then check out these other perks below:   

Hiring Location: Canada (Montreal or Quebec City)

You are working hybrid in a collaborative workspace

Internal job title: Global Delivery Manager

Full-time Permanent Role

Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.

Flexible hours

Number of hours per week: 40

Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)

Role: The Global Delivery Manager (IT- SaaS), reporting to the Senior Global Delivery Manager and works closely with Project Manager and Product Owner. The incumbent manages end-to-end execution of concurrent carrier engagements, ensuring efficient resource allocation, standardized delivery frameworks, and seamless deployments. The role drives operational efficiency and consistency across the product suite, enabling scalable growth and a strong customer experience.

Leading a core delivery pod specialized across these four products: Apply (eApp/AppCapture), Sync (Portal), Illustrate, and Amplify - for a portfolio of insurance carrier clients.

Your Day with Equisoft:

Maintain a portfolio of Apply, Sync, Illustrate, and Amplify projects and provide regular status through Jira and other communication channels.
Oversee simultaneous delivery of multiple fast-paced carrier implementations and product upgrades.
Develop a project implementation blueprint per product, in collaboration with global and regional PMOs, standardizing future deployments across the product suite.
Support sales from a pricing and scheduling standpoint on new carrier engagements.
Organize project initiation from sales handoff through team assignment, kickoff, and delivery.
Coordinate deliveries with other Equisoft services teams and carrier stakeholders, navigating the integrations, middleware, and technical complexity these projects typically involve.
Own capacity planning and resource-allocation processes for the pod, balancing team capacity against carrier commitments.
Maintain RAID logs and keep stakeholders informed on delivery status, risks, mitigations, and dependencies.
Ensure proper process is followed for product service, change requests, and UAT restructuring across all four product lines.
Identify, raise, and mitigate delivery risks across the pod and escalate to Global Delivery leadership.
Participate in key initiatives spanning the product suite - data mapping, API integrations, middleware upgrades, compliance investigations, and data migrations.

Requirements:

Technical  

Bachelor's Degree in Computer Engineering or Information Technology or College Diploma combined to 3 years of relevant experience
3+ years of project/delivery management experience and an additional 5 years of experience in a software IT field.
Experience managing or implementing B2B SaaS software & full life cycle management projects
Working experience with Jira for project and delivery tracking.
Experience with allocation, resource-planning, or capacity-management software in some capacity (any platform).
Experience defining or tracking KPIs for billability, performance, and resource allocation.
Comfortable working with SharePoint for documentation and collaboration.
Strong general IT/systems literacy - comfortable with data mapping, APIs, and middleware on projects with significant integrations and internal technical complexity.
Successfully delivered several different projects and initiatives of varying sizes, complexities, and budgets.
Customer focus mindset.
Experience working with Agile methodology.
Excellent knowledge French or English (spoken and written)

Soft skills  

Negotiation & Problem Resolution Skills
Ability to build a strong network and relationships across technology, operations, and services.
Strong sense of organization and prioritizing

Analytical and problem-solving skills

Ability to communicate, write and synthesize information

Ability to multi-task in a rapid-paced environment

Team spirit, tact, diplomacy, autonomy, rigor, and discipline

Nice to Have

Experience in the field of insurance or wealth management.
Experience with any type of AI tools like ChatGPT, Claude, etc.

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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More about this job

Responsibilities

The Global Delivery Manager oversees the end-to-end execution of concurrent carrier engagements, ensuring efficient resource allocation and standardized delivery frameworks. They manage a portfolio of SaaS products, driving operational efficiency and maintaining project status through cross-functional collaboration.

Requirements

Candidates must have a technical bachelor's degree or equivalent experience, along with at least 8 years of combined project management and software IT experience. Proficiency in B2B SaaS implementation, Jira, and Agile methodologies is required, alongside strong analytical and communication skills.

Skills

Project management
Delivery management
B2B SaaS
Jira
Capacity planning
Resource allocation
Agile methodology
Data mapping
API integrations
Middleware
Risk management
Stakeholder management
Negotiation
Problem resolution
KPI tracking
Technical literacy

Benefits

Medical
Dental
Retirement plan
Telemedicine program
Employee assistance program
Flexible hours
Educational support

Visa sponsorship

Not detected in the job text

Keywords

SaaS
B2B
Project Management
Delivery Management
Jira
Agile
API
Middleware
Data Mapping
Capacity Planning
Resource Allocation
KPI
SharePoint
Insurance
Wealth Management
UAT
RAID logs
Software Implementation
Product Upgrades
Carrier Engagements
Digital Transformation
Financial Institutions
Compliance
Data Migration
Change Requests

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