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Added 2 mins ago
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Talent Acquisition Partner
BPA
Laval, QC
- Full-time
Every year, we hire nearly 250 professionals across multiple engineering disciplines to support our continued growth throughout Canada. Our Talent team partners directly with leaders to…
Added 2 mins ago
RT
Information Technology Product Manager
Rang Technologies Inc
Toronto, ON
- $95 to $100 CAD / hour
- Contract
Position: Senior Specialist - IT Product Manager
Added 2 mins ago
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Information Technology Product Manager
Mindlance
Toronto, ON
- $80 to $85 CAD / hour
- Contract
Job Title: IT Product Manager/Information Technology Product Manager/Product Manager/Technical Product Manager
Added 2 mins ago
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Project Manager, Construction & Store Development
FIKA Company
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $100,000 CAD / year
- Full-time
We are hiring a Project Manager to take that work over - and to take it over quickly. The goal is a complete handover of site execution within 90 days.
Added 2 mins ago
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IT Cloud & DevOps Engineer
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
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Added 1 hour ago
Project Manager, Construction and Store Development
Fire & Flower Inc.
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OE
Quality Engineering Technician
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Toronto, ON · Scarborough, ON
- $24 USD / hour
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It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and…
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OE
QC Microsection Inspector
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Toronto, ON · Scarborough, ON
- $18.5 USD / hour
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Quality Assurance Manager
GagaMuller
Regina, SK
- Full-time
At GagaMuller, we empower people and organizations to build with data.
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Senior Modernization Project Manager
Otis Elevator Co.
Winnipeg, MB
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We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point…
Added 4 hours ago
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Director, Product Design
Deel
Canada
- Full-time
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Added 5 hours ago
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Manager, Implementation (Remote, Canada)
GoCanvas
Remote, Canada
- Full-time
- Remote
The Manager, Implementation leads the GoCanvas/SiteDocs Implementation team, owning team performance, development, and process. This role holds 1:1s and career development conversations for…
Added 7 hours ago
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Manager, Machine Learning Engineering - Agent Factory
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Agent Factory is where Workday’s next chapter gets built. We’re forming small, senior, cross-functional AI teams that bring together product leaders, machine learning engineers, and…
Added 9 hours ago
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Senior Project Manager, Power Generation
HDR
Calgary, AB
- Full-time
…is poised for monumental growth. We are seeking a qualified Senior Project Manager to help our clients develop, contract, and implement natural gas and potentially renewable energy…
Added 9 hours ago
B&
Program Manager
Black & Veatch
Markham, ON
- $159,504 to $265,843 CAD / year
- Full-time
…our best to help you give us your best, and together we can build a world of…
Added 9 hours ago
E
Delivery Consultant/ Technical Recruiter
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Toronto, ON
- Full-time
We’re growing our delivery team and looking for a Senior Delivery Consultant/ Sr. Technical Recruiter who’s passionate about technology recruitment and candidate experience. You’ll play a…
Added 10 hours ago
Senior Program Manager
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Toronto, ON
…improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions…
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Electrical and Control Senior Specialist
Lloyds Register
Burlington, ON
To build and maintain a good relationship with our clients and internal stakeholders.
Added 10 hours ago
B&
Program Manager
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Markham, ON
- $159,504 to $265,843 CAD / year
…our best to help you give us your best, and together we can build a world of…
Added 11 hours ago
Senior Cloud Technical Account Manager - Vancouver, CAN , AWS Enterprise Support
Amazon
Vancouver, BC
…AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including…
Added 11 hours ago
Sr. Cloud Technical Account Manager - Canada, FSI Canada
Amazon
Toronto, ON
…within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk…
Added 11 hours ago
NS
Senior Site Reliability Engineer – Adobe Cloud & Edge Delivery
N2P Systems
Toronto, ON
- Full-time
We are seeking a Senior Site Reliability Engineer focused on CDN, edge delivery, web performance, and reliability for a high-traffic, public-facing enterprise web platform. The role…
Added 11 hours ago
M
Senior Manager of Software Engineering
Morningstar
Toronto, ON
- Full-time
Continuously improve how engineering teams build and operate software by adopting modern development practices, automation, and operational excellence.
Added 11 hours ago
P
Manager, Customer Support
Pontosense
Toronto, ON
- Full-time
…work directly with the Head of Customer Success, product and engineering, so what customers tell us changes what we…
Added 11 hours ago
P
Supply Chain Manager
Pontosense
Toronto, ON
- Full-time
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Equisoft

Global Delivery Manager (IT- SaaS)

Montreal, QC, Canada
HYBRID - Montreal, Canada, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of project/delivery management experience and an additional 5 years of experience in a software IT field.
Posting language: English
Posted: Oct 8, 2026

Original job description

What is Equisoft?  Equisoft is a global provider of digital solutions for insurance and investments, recognized by more than 300 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers navigate the challenges of digital transformation – powered by a business needs-driven approach, deep industry knowledge, cutting-edge technologies, and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement opportunities and fosters a stimulant environment. If that’s not enough, then check out these other perks below:   

Hiring Location: Canada (Montreal or Quebec City)

You are working hybrid in a collaborative workspace

Internal job title: Global Delivery Manager

Full-time Permanent Role

Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.

Flexible hours

Number of hours per week: 40

Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)

Role: The Global Delivery Manager (IT- SaaS), reporting to the Senior Global Delivery Manager and works closely with Project Manager and Product Owner. The incumbent manages end-to-end execution of concurrent carrier engagements, ensuring efficient resource allocation, standardized delivery frameworks, and seamless deployments. The role drives operational efficiency and consistency across the product suite, enabling scalable growth and a strong customer experience.

Leading a core delivery pod specialized across these four products: Apply (eApp/AppCapture), Sync (Portal), Illustrate, and Amplify - for a portfolio of insurance carrier clients.

Your Day with Equisoft:

Maintain a portfolio of Apply, Sync, Illustrate, and Amplify projects and provide regular status through Jira and other communication channels.
Oversee simultaneous delivery of multiple fast-paced carrier implementations and product upgrades.
Develop a project implementation blueprint per product, in collaboration with global and regional PMOs, standardizing future deployments across the product suite.
Support sales from a pricing and scheduling standpoint on new carrier engagements.
Organize project initiation from sales handoff through team assignment, kickoff, and delivery.
Coordinate deliveries with other Equisoft services teams and carrier stakeholders, navigating the integrations, middleware, and technical complexity these projects typically involve.
Own capacity planning and resource-allocation processes for the pod, balancing team capacity against carrier commitments.
Maintain RAID logs and keep stakeholders informed on delivery status, risks, mitigations, and dependencies.
Ensure proper process is followed for product service, change requests, and UAT restructuring across all four product lines.
Identify, raise, and mitigate delivery risks across the pod and escalate to Global Delivery leadership.
Participate in key initiatives spanning the product suite - data mapping, API integrations, middleware upgrades, compliance investigations, and data migrations.

Requirements:

Technical  

Bachelor's Degree in Computer Engineering or Information Technology or College Diploma combined to 3 years of relevant experience
3+ years of project/delivery management experience and an additional 5 years of experience in a software IT field.
Experience managing or implementing B2B SaaS software & full life cycle management projects
Working experience with Jira for project and delivery tracking.
Experience with allocation, resource-planning, or capacity-management software in some capacity (any platform).
Experience defining or tracking KPIs for billability, performance, and resource allocation.
Comfortable working with SharePoint for documentation and collaboration.
Strong general IT/systems literacy - comfortable with data mapping, APIs, and middleware on projects with significant integrations and internal technical complexity.
Successfully delivered several different projects and initiatives of varying sizes, complexities, and budgets.
Customer focus mindset.
Experience working with Agile methodology.
Excellent knowledge French or English (spoken and written)

Soft skills  

Negotiation & Problem Resolution Skills
Ability to build a strong network and relationships across technology, operations, and services.
Strong sense of organization and prioritizing

Analytical and problem-solving skills

Ability to communicate, write and synthesize information

Ability to multi-task in a rapid-paced environment

Team spirit, tact, diplomacy, autonomy, rigor, and discipline

Nice to Have

Experience in the field of insurance or wealth management.
Experience with any type of AI tools like ChatGPT, Claude, etc.

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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More about this job

Responsibilities

The Global Delivery Manager oversees the end-to-end execution of concurrent carrier engagements, ensuring efficient resource allocation and standardized delivery frameworks. They manage a portfolio of SaaS products, driving operational efficiency and maintaining project status through cross-functional collaboration.

Requirements

Candidates must have a technical bachelor's degree or equivalent experience, along with at least 8 years of combined project management and software IT experience. Proficiency in B2B SaaS implementation, Jira, and Agile methodologies is required, alongside strong analytical and communication skills.

Skills

Project management
Delivery management
B2B SaaS
Jira
Capacity planning
Resource allocation
Agile methodology
Data mapping
API integrations
Middleware
Risk management
Stakeholder management
Negotiation
Problem resolution
KPI tracking
Technical literacy

Benefits

Medical
Dental
Retirement plan
Telemedicine program
Employee assistance program
Flexible hours
Educational support

Visa sponsorship

Not detected in the job text

Keywords

SaaS
B2B
Project Management
Delivery Management
Jira
Agile
API
Middleware
Data Mapping
Capacity Planning
Resource Allocation
KPI
SharePoint
Insurance
Wealth Management
UAT
RAID logs
Software Implementation
Product Upgrades
Carrier Engagements
Digital Transformation
Financial Institutions
Compliance
Data Migration
Change Requests

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