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Added 26 mins ago
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Data Excellence Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the Data Excellence Manager, you will enable Takeda Canada’s data-driven decisions by ensuring critical local data is trusted, usable, and aligned with enterprise standards. You will…
Added 26 mins ago
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CXF Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the CXF Manager, you will be responsible for enabling the successful deployment, adoption, and optimization of CRM and related customer engagement platforms within the LOC. You will lead…
Added 26 mins ago
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Digital CX Lead
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
…with DD&T team members (e.g. Tech and AI partner, data product manager) and cross-functional business…
Added 26 mins ago
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Data Products Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the Manager, Data Products, you will enable Takeda Canada to realize greater value from enterprise data products by translating global capabilities into practical local impact. You will…
Added 26 mins ago
BF
Estimator
Bauer Foundations
Burnaby, BC
- $80,000 to $120,000 CAD / year
- Full-time
Reporting to the Estimating Manager, the Estimator is responsible for responding to client Requests for Proposals (RFPs) and interfacing directly with clients.
Added 26 mins ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
…Operations Department. Reporting directly to the Customer Service Manager, the CSR is responsible for developing and maintaining long-lasting relationships between the organization and the…
Added 26 mins ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
…Customer Service department. Reporting to the Customer Service Manager / Leader of Customer Service, the Customer Service Representative - Level 2 is responsible for providing customers…
Added 26 mins ago
TL
Technician - Reefer
Transx Ltd
Calgary, AB
- Full-time
…integrity. Reporting directly to the Shop Supervisor (or Operations Manager), this role is accountable for maintaining a safe, clean, and efficient working environment while providing…
Added 41 mins ago
BG
Estimator, Senior
BV GLAZING
Niagara Falls, ON
- $85,000 to $95,000 CAD / year
- Full-time
We’re looking for an experienced Senior Estimator to join our growing team. This role is ideal for someone who enjoys technical problem-solving, collaboration across sales, design, and…
Added 41 mins ago
BG
JR DESIGNER
BV GLAZING
Concord, ON
- $50,000 to $65,000 CAD / year
- Full-time
Participate upon hire in a company match RSP/DPSP program (2-year vesting period).
Added 41 mins ago
TE
Marketing Manager
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON
- Full-time
- Contract
Empire Life is looking to hire a Group Marketing Manager to join our Marketing team! We are actively seeking candidates to fill a current, open position.
Added 41 mins ago
WG
Millwright - Maintenance
WGI Group
Tillsonburg, ON
- $38 to $40 CAD / hour
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician plays a key role in keeping our manufacturing operations running safely, reliably and efficiently.
Added 41 mins ago
Project Manager – Building Automation Systems
Convergint Technologies Ltd
Calgary, AB
Convergint is looking for a Project Manager – Building Automation, to join our amazing culture in our Calgary, AB location. The Project Manager is responsible for planning, scheduling,…
Added 41 mins ago
CT
Senior Security Systems Technician
Convergint Technologies Ltd
NB
- $30 to $38 CAD / hour
…budgeted cost and time schedules. Acts as key interface for technical support with the customer and maximizes customer satisfaction. Mentors and coaches less-experienced…
Added 41 mins ago
Document Controller
Convergint Technologies Ltd
Dartmouth, NS
…field activities, support documentation, and assist with the technical delivery of large-scale integrated systems…
Added 41 mins ago
B
Senior Interior Designer
BGIS
Toronto, ON
- Full-time
…projects within pre-established budget, time and architectural program…
Added 56 mins ago
MM
Childhood Education Lead
Manitoba Métis Federation
Winnipeg, MB
- Up to $61,971 CAD / year
- Full-time
…located at 200 Main Street in Winnipeg, MB. Reporting to the Manager of Childhood Education, the role supports the Licensed Home Child Care program, ECE initiatives and practicum…
Added 56 mins ago
GW
Deskside Technician
Gowling WLG
Calgary, AB
- Full-time
Reporting to the Information Technology Manager and Technical Coordinator, the successful candidate will be responsible for application and hardware systems support, ensuring that requests…
Added 1 hour ago
J
Accounting Manager
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We're looking for an Accounting Manager to be part of our Finance department.
Added 1 hour ago
US Corporate Tax - Waterloo - Manager
EY
London, ON · Toronto, ON
As a US Tax Manager in EY’s U.S. Tax Practice, you’ll lead and supervise complex tax engagements, delivering high‑quality compliance services and innovative tax planning for multinational…
Added 2 hours ago
SI
Service Supervisor - SFI Red Deer
Stream-Flo Industries
AB · Red Deer County, AB
- Full-time
Assist with competency evaluations of service, in conjunction with the Manager and Training Department.
Added 2 hours ago
CH
Seasonal Holiday Team Lead- Halifax Shopping Centre
Cherry Hill Programs
Halifax, NS
- Part-time
Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager
Added 2 hours ago
GC
Account Manager (Electrical)
GRAYBAR CANADA
Oshawa, ON
- Full-time
Graybar Canada has an exciting career opportunity available. We are currently seeking an Account Manager (Electrical) to join our Oshawa, ON branch.
Added 2 hours ago
BM
Lube Bay Foreman
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Reporting to the Maintenance Manager and operating from the Fort McKay Industrial Park, the Lube Bay Foreman is responsible for supervising and directing the daily activities of a team of…
Added 2 hours ago
Aircraft Bodyman
Alterra Mountain Company
Kelowna, BC
Reporting to the Paint Manager, the Aircraft Bodyman plays a key role in preparing and restoring aircraft components to ensure they meet the highest standards of quality, appearance, and…

Equisoft

Global Delivery Manager (IT- SaaS)

Montreal, QC, Canada
HYBRID - Montreal, Canada, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of project/delivery management experience and an additional 5 years of experience in a software IT field.
Posting language: English
Posted: Oct 8, 2026

Original job description

What is Equisoft?  Equisoft is a global provider of digital solutions for insurance and investments, recognized by more than 300 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers navigate the challenges of digital transformation – powered by a business needs-driven approach, deep industry knowledge, cutting-edge technologies, and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement opportunities and fosters a stimulant environment. If that’s not enough, then check out these other perks below:   

Hiring Location: Canada (Montreal or Quebec City)

You are working hybrid in a collaborative workspace

Internal job title: Global Delivery Manager

Full-time Permanent Role

Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.

Flexible hours

Number of hours per week: 40

Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)

Role: The Global Delivery Manager (IT- SaaS), reporting to the Senior Global Delivery Manager and works closely with Project Manager and Product Owner. The incumbent manages end-to-end execution of concurrent carrier engagements, ensuring efficient resource allocation, standardized delivery frameworks, and seamless deployments. The role drives operational efficiency and consistency across the product suite, enabling scalable growth and a strong customer experience.

Leading a core delivery pod specialized across these four products: Apply (eApp/AppCapture), Sync (Portal), Illustrate, and Amplify - for a portfolio of insurance carrier clients.

Your Day with Equisoft:

Maintain a portfolio of Apply, Sync, Illustrate, and Amplify projects and provide regular status through Jira and other communication channels.
Oversee simultaneous delivery of multiple fast-paced carrier implementations and product upgrades.
Develop a project implementation blueprint per product, in collaboration with global and regional PMOs, standardizing future deployments across the product suite.
Support sales from a pricing and scheduling standpoint on new carrier engagements.
Organize project initiation from sales handoff through team assignment, kickoff, and delivery.
Coordinate deliveries with other Equisoft services teams and carrier stakeholders, navigating the integrations, middleware, and technical complexity these projects typically involve.
Own capacity planning and resource-allocation processes for the pod, balancing team capacity against carrier commitments.
Maintain RAID logs and keep stakeholders informed on delivery status, risks, mitigations, and dependencies.
Ensure proper process is followed for product service, change requests, and UAT restructuring across all four product lines.
Identify, raise, and mitigate delivery risks across the pod and escalate to Global Delivery leadership.
Participate in key initiatives spanning the product suite - data mapping, API integrations, middleware upgrades, compliance investigations, and data migrations.

Requirements:

Technical  

Bachelor's Degree in Computer Engineering or Information Technology or College Diploma combined to 3 years of relevant experience
3+ years of project/delivery management experience and an additional 5 years of experience in a software IT field.
Experience managing or implementing B2B SaaS software & full life cycle management projects
Working experience with Jira for project and delivery tracking.
Experience with allocation, resource-planning, or capacity-management software in some capacity (any platform).
Experience defining or tracking KPIs for billability, performance, and resource allocation.
Comfortable working with SharePoint for documentation and collaboration.
Strong general IT/systems literacy - comfortable with data mapping, APIs, and middleware on projects with significant integrations and internal technical complexity.
Successfully delivered several different projects and initiatives of varying sizes, complexities, and budgets.
Customer focus mindset.
Experience working with Agile methodology.
Excellent knowledge French or English (spoken and written)

Soft skills  

Negotiation & Problem Resolution Skills
Ability to build a strong network and relationships across technology, operations, and services.
Strong sense of organization and prioritizing

Analytical and problem-solving skills

Ability to communicate, write and synthesize information

Ability to multi-task in a rapid-paced environment

Team spirit, tact, diplomacy, autonomy, rigor, and discipline

Nice to Have

Experience in the field of insurance or wealth management.
Experience with any type of AI tools like ChatGPT, Claude, etc.

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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More about this job

Responsibilities

The Global Delivery Manager oversees the end-to-end execution of concurrent carrier engagements, ensuring efficient resource allocation and standardized delivery frameworks. They manage a portfolio of SaaS products, driving operational efficiency and maintaining project status through cross-functional collaboration.

Requirements

Candidates must have a technical bachelor's degree or equivalent experience, along with at least 8 years of combined project management and software IT experience. Proficiency in B2B SaaS implementation, Jira, and Agile methodologies is required, alongside strong analytical and communication skills.

Skills

Project management
Delivery management
B2B SaaS
Jira
Capacity planning
Resource allocation
Agile methodology
Data mapping
API integrations
Middleware
Risk management
Stakeholder management
Negotiation
Problem resolution
KPI tracking
Technical literacy

Benefits

Medical
Dental
Retirement plan
Telemedicine program
Employee assistance program
Flexible hours
Educational support

Visa sponsorship

Not detected in the job text

Keywords

SaaS
B2B
Project Management
Delivery Management
Jira
Agile
API
Middleware
Data Mapping
Capacity Planning
Resource Allocation
KPI
SharePoint
Insurance
Wealth Management
UAT
RAID logs
Software Implementation
Product Upgrades
Carrier Engagements
Digital Transformation
Financial Institutions
Compliance
Data Migration
Change Requests

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