Jobs in Canada

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Added 18 days ago
Manager, Maintenance / Maintenance Manager
Wonderbrands
Gatineau, QC
Foster a culture of continuous improvement by driving larger process improvements to achieve specific measurable goals.
Added 18 days ago
Program Supervisor - Respite Care Connection
Enviros Wilderness School Association
Calgary, AB
Reporting to the Program Manager, the Program Supervisor provides support by overseeing the program. This role involves developing and maintaining a positive and safe work environment…
Added 18 days ago
Requirements Management Specialist
SkyAlyne Canada Limited Partnership
Kanata, ON
Contribute to continuous improvement initiatives, including process optimization and tool enhancement
Added 18 days ago
SC
Release Manager
SkyAlyne Canada Limited Partnership
Kanata, ON
- $45.5 to $52.5 CAD / hour
Position Reports To: Manager, IM&T Delivery & Customer Engagement
Added 18 days ago
Training Standards Specialist
SkyAlyne Canada Limited Partnership
Kanata, ON
Position Reports to: Manager Training and Standards
Added 18 days ago
RC
Vendor Manager - Procurement Managers Sourcing and Contracting - 58850
Randstad Canada
Toronto, ON
- $55 to $57 CAD / hour
Strategic Market Intelligence & Process Optimization
Added 18 days ago
O/
Manager, Supply Chain Optimization - Mississauga or Ottawa
OMS / Royal Drugs
Ottawa, ON · Mississauga, ON
- $75,000 to $85,000 CAD / year
-Lead Lean and process improvement initiatives.
Added 18 days ago
O/
Financial Planning and Analysis Manager - Mississauga (Skymark)
OMS / Royal Drugs
Mississauga, ON
- $85,000 to $95,000 CAD / year
The Manager, Financial Planning & Analysis partners with Finance, Operations, Supply Chain, Sales, Procurement, IT, and senior leadership to support budgeting, forecasting, reporting,…
Added 18 days ago
SS
Office Manager
Sizanid Staffing
Mississauga, ON
- $115,000 to $170,000 CAD / year
Our client is looking for a qualified and motivated Office Manager to join their growing team. This is an excellent opportunity for an experienced professional to work with a respected…
Added 18 days ago
Senior Metallurgist
Impala Canada Ltd.
ON
This position operates on a 14 days on / 14 days off rotation, working 12-hour shifts
Added 18 days ago
CO
Manager of GIS
City of Spruce Grove
Spruce Grove, AB
- $114,951.2 to $136,645.6 CAD / year
The Manager of GIS is responsible for planning and implementing all aspects of the City's Geographic Information Systems (GIS). The incumbent facilitates operational teams, identifies…
Added 18 days ago
Operations Manager
Eightx
Remote, Canada
…exactly the problem we are hiring you to own. As Operations Manager you make sure the work gets done, on time, to standard, without everything routing through the…
Added 18 days ago
Operations Manager - Citadel Fence (Filled)
Royer Thompson
Halifax, NS
Operations ManagerHalifax, NSJoin Citadel Fence's dynamic team as their next Operations Manager! Are you ready to step into a role where you can make a meaningful impact while working in a…
Added 18 days ago
BS
Business Operations and Strategy Manager (French an Asset)
Bilingual Source
Mississauga, ON
- $80,000 to $85,000 CAD / year
Our client, an established company in the healthcare sector, is hiring a Business Operations and Strategy Manager to join its team on-site in Mississauga.
Added 18 days ago
Accounting Manager - BOYNECLARKE LLP (Filled)
Royer Thompson
Dartmouth, NS
BOYNECLARKE is seeking a thoughtful and people-focused Accounting Manager to join their Finance team. In this newly created leadership role, you’ll manage a team of six accounting…
Added 18 days ago
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Quality Assurance Manager - Greystone Energy Systems
Royer Thompson
Moncton, NB
- $95,000 to $115,000 CAD / year
Greystone Energy Systems is seeking a Quality Assurance Manager to lead and strengthen its Quality function during an exciting period of organizational growth. This newly created leadership…
Added 18 days ago
BS
Bilingual Director of Marketing and Communications
Bilingual Source
Hamilton, ON
- $128,941 to $166,010 CAD / year
Bilingual Senior Manager Marketing & Communications
Added 18 days ago
BS
Credit and Collections Supervisor
Bilingual Source
Mississauga, ON
- $75,000 to $95,000 CAD / year
…in credit operations, risk management, team development, and process improvement. You will gain broad cross-functional exposure and the opportunity to make a measurable contribution to…
Added 18 days ago
Engineer/Project Manager, operational excellence.
FOP Consultants
QC
…the main support for all operational excellence/continuous improvement activities and projects and to facilitate their…
Added 18 days ago
Engineer/Project Manager, operational excellence.
FOP Consultants
QC
…the main support for all operational excellence/continuous improvement activities and projects and to facilitate their…
Added 18 days ago
Engineer/Project Manager, R&D.
FOP Consultants
QC
Manage R&D projects on the improvement and development of agri-food products;
Added 18 days ago
Engineer/Project Manager, R&D.
FOP Consultants
QC
Manage R&D projects on the improvement and development of medical devices;
Added 18 days ago
Engineer/Project Manager, operational excellence.
FOP Consultants
QC
…the main support for all operational excellence/continuous improvement activities and projects and to facilitate their…
Added 18 days ago
Delivery Manager - Finance
Querentia Inc.
Vancouver, BC
Drive process improvement initiatives across finance functions (Record-to-Report, Procure-to-Pay, Order-to-Cash)
Added 18 days ago
BigID Functional Lead (Phase 5)
Querentia Inc.
Calgary, AB

Equitable CA

Client Relationship Specialist - Implementation

AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: 3–5+ years of Group Benefits experience, including strong experience in implementation and onboarding
Posting language: English
Posted: Sep 25, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

We are seeking a Client Relationship Specialist – Implementation to join our Group Benefits team. As a key member of our Head Office Group Benefits team, you will play a critical role in delivering a best-in-class onboarding experience and serving as the face of Equitable during the implementation phase.

In this role, you will be responsible for translating client Group Benefits requirements into Equitable’s internal systems and processes, ensuring accurate and timely plan installation from initial sale through implementation and into early stabilization. You will combine technical expertise, strong relationship management, and process discipline to deliver a seamless onboarding experience that builds client confidence and trust.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: You will work from your home office 100% of the time. You may be required to be in-person at our office in Waterloo, ON or another assigned location within the Waterloo Region, on an as needed basis. Sales related roles may be required to travel based on the assignment.

What you’ll do:

Serve as the primary point of contact for Advisors and new clients throughout the onboarding and implementation process
Ingest client Group Benefits requirements and translate them into Equitable’s internal systems and processes for accurate plan installation
Guide clients through plan setup, ensuring all documentation, enrollment data, and requirements are complete, accurate, and delivered within established timelines
Manage the end-to-end implementation lifecycle, from initial sale through to successful plan installation and transition at go-live
Develop and manage implementation timelines, track milestones, and proactively identify and mitigate risks or delays
Coordinate with internal teams (Underwriting, Group Benefits Administration, Claims, IT, and other operational partners) to ensure all components are aligned for successful installation
Perform risk assessment and analysis related to plan design, setup requirements, and implementation exceptions
Make case-specific decisions on administrative and implementation exceptions within established guidelines
Support and manage complex or non-standard group implementations, adapting approaches to meet unique client requirements
Participate in finalist presentations with prospective clients, providing expertise on implementation timelines, onboarding requirements, and the end-to-end implementation process to support a successful transition to our Group Benefits plans. This role may require occasional travel to attend in person.
Collaborate with Advisors, Group Account Executives (GAEs), and internal stakeholders to resolve implementation issues and ensure a coordinated onboarding experience
Ensure all documentation meets high standards of accuracy, completeness, and compliance to support efficient installation
Contribute to the development, standardization, and improvement of implementation processes, documentation, and checklists
Meet established implementation performance metrics, including turnaround times, quality standards, and reporting requirements

What you’ll bring:

3–5+ years of Group Benefits experience, including strong experience in implementation and onboarding
Solid understanding of Group Benefits products, plan design, and installation processes
Demonstrated ability to analyze complex requirements, assess risk, and make sound decisions within defined guidelines
Strong understanding of how Underwriting, Claims, Administration, and other group functions contribute to implementation outcomes
Excellent organizational, time management, and problem-solving skills with the ability to manage multiple implementations in a fast-paced environment
High level of accuracy and attention to detail, particularly in documentation and data management
Exceptional communication skills (verbal and written), with the ability to clearly guide clients and advisors through implementation processes
Strong presentation and training skills, with the ability to deliver effective onboarding sessions
Ability to adapt to complex or non-standard implementations and shifting priorities
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and ability to quickly learn new systems
Knowledge of provincial health plans and relevant federal/provincial legislation is an asset
Certified Employee Benefit Specialist (CEBS/GBA) designation is an asset
Bilingual (English/French) is an asset

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

Your base pay will be based on your skills, qualifications, experience and education. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.

Reports To: Manager, Client Experience
Department: Group
Term: Permanent Full-Time
Location: Alberta

This position is open and we are excited to find the right person to join our team.

As part of the recruitment process, you will need to go through background screening, as per our company policy.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Client Relationship Specialist at Equitable will guide new group benefits clients and advisors through plan setup, from sale to go-live. The role coordinates internal teams, tracks timelines and resolves issues to keep onboarding on schedule.

Requirements

Candidates need 3–5+ years of group benefits experience, especially in implementation and onboarding, plus solid knowledge of plan design and installation. Strong organization, accuracy, communication and Microsoft Office skills are required.

Skills

Group Benefits products
plan design
plan installation
implementation management
onboarding
timeline management
risk assessment
client communication
presentation skills
training delivery
documentation
data management
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
provincial health plans
federal and provincial legislation
CEBS/GBA designation
bilingual English and French
problem solving
stakeholder coordination

Benefits

Incentive pay
Employer-paid benefits
Pension matching
Vacation
Paid volunteer day
Career development
Discretionary annual incentive

Keywords

Group Benefits
implementation
onboarding
plan installation
plan design
client relationship
underwriting
claims
group benefits administration
risk assessment
project timelines
Microsoft Office
Excel
PowerPoint
CEBS
GBA
provincial health plans
bilingual
insurance
remote

Seniority

Mid level

Perks

Generous paid time off
Retirement plan
Performance bonus

Tools

Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook

Languages

English
French

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Work requirements

Jobs in Canada