Jobs in Canada

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Added 14 mins ago
TS
Business Development Representative
TMA Systems
Canada
- Full-time
…to understand their needs. They will also work closely with sales and marketing teams to uncover new…
Added 14 mins ago
M
Customer Success and Sales Support Representative
Mevotech
Toronto, ON
- Full-time
…auto parts company? Mevotech is seeking a Customer Success and Sales Support Representative to join our dynamic…
Added 14 mins ago
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Ad Sales Representative
TP
Toronto, ON
- Full-time
As a Sales Representative you will be responsible for prospecting, acquiring, and managing advertising clients across various platforms and channels. This role requires a dynamic and…
Added 14 mins ago
SE
Inside Sales Representative
Sager Electronics
Woodbridge, ON
- $50,000 to $97,000 CAD / year
- Full-time
…vision. Due to our continued success, we’re looking for an Inside Sales Representative with at least two years of related experience to join our Woodbridge, Ontario…
Added 14 mins ago
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Customer Service Representative - International Freight Forwarding
Gillespie-Munro Inc.
Vancouver, BC
- Full-time
Job Description: Customer Service Representative
Added 14 mins ago
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Outside Sales Representative
Blue Ribbon Millwork & Custom Cabinetry
AB · Edmonton, AB
- Full-time
We’re growing and looking for an experienced Outside Sales Representative to join our team!
Added 14 mins ago
Client Care Representative
Equitable
Waterloo, ON
Schedule: 8 hour rotating shift between the hours of 8:30am ET and 7:30pm ET
Added 14 mins ago
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Vice President, Global Multi-Asset Client Portfolio Manager - TD Asset Management
TD
Regina, SK
- Full-time
Serve as a senior investment representative and advocate for TDAM’s Global Multi-Asset platform across institutional and retail audiences.
Added 14 mins ago
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Systems Engineer
Company3
Vancouver, BC
- Full-time
…all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to…
Added 14 mins ago
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Wealth Management Advisor
Desjardins
Coaticook, QC · Caisse Desjardins des Verts-Sommets de l'Estrie
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 29 mins ago
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Universal Banker I
CIBC
Oakville, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 29 mins ago
Sales Representative, Residential Repaint
Sherwin-Williams
Carleton Place, ON
Must have a valid, unrestricted Driver’s License · Must have at least a High School diploma or a Certificate of Adult Education Completion (CAEC)
Added 29 mins ago
Customer Sales and Service Representative
UFA Co-operative Ltd.
Mayerthorpe, AB
Reporting to the Store Manager, the Customer Sales and Service Representative 2 (CSSR 2) is responsible for serving and assisting customers in the selection and purchase of goods and…
Added 30 mins ago
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Area Director of Finance
Concord Hospitality Enterprises
Calgary, AB
- Full-time
Serve as the Executive Finance Representative on property, maintaining communication with the General Manager, owners, corporate office, vendors, and clients as needed.
Added 30 mins ago
TB
Outside Sales Representative
Task Buddie Virtual Assistance Services
Ottawa, ON
- Full-time
About the Role Task Buddie is looking for Outside Sales Representatives to join our growing team. This is a territory-based position where you’ll meet with prospects face-to-face, build…
Added 30 mins ago
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Analyst, Insights - CPG
NielsenIQ
Toronto, ON
- Full-time
Marketing, sales or category management experience preferred but not required
Added 45 mins ago
MC
Marchandiseur (Temps Partiel) / Merchandiser (Part Time)
Merchandising Consultants Associates
Saint-Georges, QC · St Georges, QC
- $18 to $20 CAD / hour
- Part-time
- Contract
Applicants must reside in the specified location and be legally eligible to work in Canada
Added 45 mins ago
MC
Sales Merchandiser - Part Time
Merchandising Consultants Associates
Stettler, AB
- $17 to $19 CAD / hour
- Part-time
- Contract
Applicants must reside in the specified location and be legally eligible to work in Canada
Added 45 mins ago
MC
Sales and Merchandising - Retail Representative
Merchandising Consultants Associates
Peace River, AB
- $16 to $18 CAD / hour
- Contract
Applicants must reside in the specified location and be legally eligible to work in Canada
Added 45 mins ago
SD
Sales Development Representative (SDR) - Inbound Sales
Snap Dental Labs
Remote, Canada
- $14,400 to $15,000 USD / year
- Full-time
- Remote
Sales Development Representative (SDR) – Inbound Sales
Added 45 mins ago
Agronomy Lead North SK
Simplot
Meota, SK · Medstead, SK · Spiritwood, SK · North Battleford No. 437, SK · Meadow Lake No. 588, SK · Meadow Lake, SK · North Battleford, SK
…the Agronomic Services team members and SGS Technical Service Representative 1, 2, and 3 personnel within the team. Actively seek future…
Added 45 mins ago
Sales Representative - First Aid and Safety
Cintas
Montreal, QC
Cintas is seeking a Sales Representative to focus on new business-to-business account development in our First Aid and Safety Division. Responsibilities include prospecting, cold calling,…
Added 45 mins ago
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Account Executive
Future Electronics
Canada
- Full-time
…and will work closely with various internal teams including sales and…
Added 45 mins ago
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Account Executive
SABRE LTD
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Continuous Improvement: Seeks opportunities to improve sales performance, customer engagement, and personal effectiveness.
Added 45 mins ago
LM
Aviation Field Service Representative
Lockheed Martin
Quinte West, ON
- Full-time
Must have a valid Ontario Driver’s License

Equitable

Client Care Representative

Waterloo, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

At Equitable, our Client Care Representatives are subject matter experts and can quickly answer questions and resolve different problems for our clients. We provide you with extensive training to ensure that you are equipped with the knowledge to assist and educate our clients with their varying needs, without having to sell them on a solution – that’s right, none of that dreaded upselling! Here at Equitable, we ensure that some of your time is spent away from the phones. This time allows for side projects and other initiatives that can bring tremendous growth to our organization.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

Reports To: Supervisor, Client Care Centre
Department: Individual Insurance
Term: Permanent Full-Time
Schedule: 8 hour rotating shift between the hours of 8:30am ET and 7:30pm ET
Start date: January 18, 2027 (please note: a six-week training program will be required upon completion of our Equitable Orientation program)

What you’ll do: The Client Care Representatives are our brand ambassadors, providing excellent client service to internal and external clients (our clients, advisors, and our regional sales and service offices). You’ll take ownership for effectively resolving life and critical illness insurance related inquiries using a thorough knowledge of the products and by demonstrating your expertise and accountability. While most of the time is spent handling incoming telephone calls, you may also respond to email inquiries.

You will also have the opportunity to work closely with other departments and learn about what they do as you work with them to resolve inquiries.

What you’ll bring:

Previous experience in a phone-based client care/service role is required
Previous experience in an insurance company or investment knowledge is an asset
Superior interpersonal skills to manage relationships with internal and external clients
Excellent listening skills to facilitate positive outcomes with inquiries and irate callers
Ability to handle high stress levels in a fast-paced production environment
Excellent verbal and written communication skills

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Client Care Representative acts as a brand ambassador by resolving life and critical illness insurance inquiries via telephone and email. They also collaborate with internal departments on initiatives to support organizational growth.

Requirements

Candidates must have previous experience in a phone-based client service role and possess superior interpersonal and communication skills. Experience in the insurance or investment industry is considered an asset.

Skills

Client service
Insurance knowledge
Interpersonal skills
Listening skills
Verbal communication
Written communication
Problem resolution
Accountability
Telephone etiquette
Stress management

Benefits

Incentive pay
Annual salary reviews
Employer-paid benefits
Pension matching
Competitive vacation
Paid volunteer day
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Insurance
Life Insurance
Critical Illness Insurance
Customer Service
Hybrid
Communication
Relationship Management
Inquiry Resolution
Professional Development
Pension
Benefits
Waterloo
Equitable
Production Environment

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Work requirements

Jobs in Canada