Jobs in North Dumfries, ON and nearby

Jobs within 25 km of North Dumfries, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

10,344 listings · 1,791 employers Counted Nov 4, 2026. How we count

About these jobs

Employers hiring include Brant Community Healthcare System (992 listings), Loblaw Companies Limited (218 listings), Manulife (200 listings).

Common roles: Practical nurse, Retail sales associate, Registered nurse.

1,438 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	23.00	741
CAD / year	75,000.00	548
USD / hour	22.00	39
USD / year	80,000.00	31

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 16% hybrid, 84% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in North Dumfries, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 9 mins ago
Actuarial Expert - Alberta Auto Pricing
Wawanesa Insurance
Kitchener, ON
Added 9 mins ago
Junior Ecologist
GHD Group Pty Ltd
Waterloo, ON
Added 9 mins ago
PP
Project Administrator
Premier Project Consultants Ltd.
Kitchener, ON
- $60,000 to $75,000 CAD / year
Added 9 mins ago
NR
Yard Associate
National Rent-All Inc
Kitchener, ON
- Full-time
Added 9 mins ago
Production Associate - Utility III - 2nd Shift
Cintas
Cambridge, ON
Added 24 mins ago
CM
Registered Practical Nurse, Medicine PT 2026-7246
Cambridge Memorial Hospital
Cambridge, ON
- Other
Added 24 mins ago
CM
Clerical Associate, Medical Day Clinic PTC 2026-7213
Cambridge Memorial Hospital
Cambridge, ON
- Other
Added 39 mins ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
Added 39 mins ago
Senior Agent Operations Specialist - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
Added 39 mins ago
Mechanical Production Team Lead
Eclipse Automation
Cambridge, ON
Added 39 mins ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER - Kitchener
BDC
Kitchener, ON
- Full-time
Added 39 mins ago
LC
Meat Clerk Part Time Evening
Loblaw Companies Limited
Waterloo, ON
- Part-time
Added 39 mins ago
LC
Produce Clerk Part Time Day
Loblaw Companies Limited
Waterloo, ON
- Part-time
Added 39 mins ago
M
Senior Business Analyst
Manulife
Waterloo, ON
- Full-time
Added 39 mins ago
M
Director Financial Risk
Manulife
Waterloo, ON
- Full-time
Added 40 mins ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
Added 40 mins ago
WR
*Mary Johnston - (#4078017) - LTO - .19 FTE Gr. 4/5 English of F.I. - Language Arts (PM)
Waterloo Region District School Board
Waterloo, ON
- Full-time
Added 40 mins ago
PP
Project Administrator
Premier Project Consultants Ltd
Kitchener, ON
- $60,000 to $75,000 CAD / year
- Full-time
Added 54 mins ago
BE
Mechanic Shop Unlicensed
Battlefield Equipment Rentals
Brantford, ON
- Full-time
Added 1 hour ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
Added 1 hour ago
TG
Reception + Retail Associates
Tommy Gun's Original Barbershop
Kitchener, ON
- Part-time
Added 1 hour ago
TG
Barber / Stylist
Tommy Gun's Original Barbershop
Kitchener, ON
- Part-time
Added 1 hour ago
NC
Client Executive, Personal Insurance
NFP Corp
Kitchener, ON
- Full-time
Added 1 hour ago
SC
Housing Stability Worker - 6280H
Starling Community Services
Kitchener, ON
- Full-time
Added 1 hour ago
R(
Assistant Store Manager - Smart Centers Cambridge
Reitmans (Canada) Ltée/Ltd
Cambridge, ON
- Full-time

Equitable

Client Care Representative, Group Benefits

Waterloo, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our Client Care Representatives are subject matter experts in all aspects of our Health and Dental products and can quickly answer questions and resolve different problems for our customers.

We provide you with extensive training to ensure that you are equipped with the knowledge to assist and educate our clients with their varying needs, without having to sell them on a solution – that’s right, none of that dreaded upselling!

Here at Equitable, we ensure that some of your time is spent away from the phones. This time allows for side projects and other initiatives that can bring tremendous growth to our organization

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

Reports To: Manager, Group Client Care Centre
Department: Group Client Care Centre
Term: Permanent Full-Time
Schedule: Monday to Friday, 11:00 AM to 7:00 PM ET
Start Date: January 4, 2027 (please note: a six-week training program will be required upon completion of our Equitable Orientation program)

What you’ll do: The Client Care Representatives are our brand ambassador, providing excellent customer service to internal and external customers (our plan members, medical providers, and our regional sales and service offices). You’ll take ownership for effectively resolving health and dental related inquiries using a thorough knowledge of group benefits and by demonstrating your expertise and accountability. While most of the time is spent handling incoming telephone calls, you will also respond to email inquiries.

You will also use your investigative skills to work with the Fraud Investigations team by referring suspicious claims and alerting the department to any potential fraud-related findings.

What you’ll bring:

Previous experience in a phone-based customer service role is required
Previous experience in an insurance company, group benefits role, or a related medical field is preferred
Superior interpersonal skills to manage relationships with internal and external clients
Excellent listening skills to facilitate positive outcomes with inquiries and difficult callers
Ability to handle high stress levels in a fast-paced production environment
Excellent verbal and written communication skills

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Apply About employer

More about this job

Responsibilities

Resolve health and dental benefits inquiries from plan members, medical providers, and internal teams, primarily by phone and also by email. Investigate suspicious claims and refer potential fraud concerns to the Fraud Investigations team.

Requirements

Previous experience in a phone-based customer service role is required; experience in insurance, group benefits, or a related medical field is preferred. Strong interpersonal, listening, verbal and written communication skills, along with the ability to manage difficult callers and perform in a fast-paced, high-stress environment, are required.

Skills

Phone-Based Customer Service
Group Benefits Knowledge
Health and Dental Insurance
Customer Inquiry Resolution
Interpersonal Skills
Active Listening
Verbal Communication
Written Communication
Stress Management
Fraud Detection
Investigative Skills
Email Support
Relationship Management
Accountability

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Health Insurance
Dental Insurance
Plan Members
Medical Providers
Customer Service
Inbound Calls
Email Inquiries
Claims
Fraud Investigations
Fraud Detection
Client Care
Internal Customers
External Customers
Regional Sales and Service Offices
Issue Resolution
Hybrid Work
Waterloo, Ontario

Report this job