Find work in Canada.

588,262 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
DC
Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Reporting to the Technical Services Manager, you will become part of a dynamic technical team that provides product support and services to Delta IBT’s worldwide network of customers as…
Added 11 mins ago
DC
Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Reporting to the Technical Services Manager, you will become part of a dynamic technical team that provides product support and services to Delta IBT’s worldwide network of customers as…
Added 11 mins ago
I
Inventory Analyst (12 Months Contract)
Indigo
Toronto, ON
- $60,000 to $80,000 CAD / year
- Contract
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 11 mins ago
E
Seasonal Grocery Sales Associate (Full-Time) - Eataly Yorkville
Eataly
Toronto, ON
- $17.95 CAD / hour
- Full-time
- Contract
The Grocery Sales Associate stocks and displays products in the Housewares and Grocery departments and provides outstanding guest service. Reports to the Dry Market Manager.
Added 11 mins ago
TT
Senior Analyst, Performance Reporting (13928)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $115,570 to $144,526.2 CAD / year
- Full-time
The selected incumbent will demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment, and…
Added 11 mins ago
MO
Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
Reporting to the Director of Community Services, the Manager of Recreation & Community Operations is responsible for the overall coordination, administration, and operational leadership of…
Added 11 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Vernon, BC
- Full-time
…receive proper training so they can confidently provide excellent customer service to our customers every time they…
Added 11 mins ago
MI
Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
Operate and oversee reconciliation technology to deliver Investment Manager positions and profit & loss reconciliations.
Added 11 mins ago
E3
Manager of EPR & Sustainability
Environmental 360 Solutions
Aurora, ON
- $100,000 to $125,000 CAD / year
- Full-time
…a broad array of E360S divisions and teams and independent service providers to deliver the targeted organizational results. From helping to build and launch programs that improve E360S’s…
Added 11 mins ago
C
Manager, Ramp Operations
Cargojet
Vancouver, BC
- Full-time
The Manager, Ramp Operations oversees airport ground operations by planning and directing activities, mainly aircraft handling, cargo movement, aircraft servicing, and equipment…
Added 11 mins ago
CL
Purchaser
CCL Label
Toronto, ON · Etobicoke, ON
- Full-time
…directly to the Technical Services & Technical Development Manager. This role is essential in ensuring the consistent supply of consumables and materials required to support uninterrupted…
Added 11 mins ago
Replenishment - Manager Replenishment (In Store)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
Share knowledge related to replenishment, customer service, and products across all departments, and support the transfer of product and service knowledge to replenishment colleagues and…
Added 11 mins ago
Patient & Family Experience Coordinator - Patient & Family Experience
CAMH
Toronto, ON
…temporary (12 months), Patient and Family Experience Coordinator to support the Patient and Family Experience team. Reporting to the Senior Manager of Patient and Family Experience, this…
Added 11 mins ago
Corporate Sales Manager
Northland Properties
Richmond, BC
Our Managers understand the meaning of true Customer Service; they are professional, team oriented, possess good work ethics, and are extremely results driven.
Added 11 mins ago
I
Product Development Team Lead
Inertia
Toronto, ON
- Full-time
…design controls, with patient safety, quality, compliance, and customer satisfaction always top of…
Added 11 mins ago
B
Blue Rewards- Marketing Specialist, Rewards (14 month contract)
BMO
Toronto, ON · YNG
- Full-time
Reporting to the Marketing Manager – Travel Rewards, the Marketing Specialist will play a key role in executing marketing strategies focused on the redemption of Points to drive Blue…
Added 11 mins ago
TH
Lot Associate Part-Time - 7160 North Bay
The Home Depot
North Bay, ON
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 11 mins ago
A-
Supervisor, Registry Services
AMA - Alberta Motor Association
Calgary, AB
- Full-time
Reporting to the Manager of Member and Travel Services, you’ll support AMA’s strategies and plans, providing direction to employees to help them deliver on these strategies in their…
Added 11 mins ago
TH
Lumber Sales Associate : Part Time - VANCOUVER TERMINAL
The Home Depot
Vancouver, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 mins ago
TH
MERCHANDISING SPECIALIST ONLINE
The Home Depot
Canada
- Full-time
…resolves store and vendor issues, and ensures a high level of service to internal and external…
Added 11 mins ago
TH
Lumber & Building Materials Sales Associate Part Time - 7160 North Bay
The Home Depot
North Bay, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 mins ago
TH
Merchandising Execution Associate : Part Time (Temp) - VANCOUVER TERMINAL
The Home Depot
Vancouver, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 11 mins ago
R
Digital Marketing Manager
Roadpost
Toronto, ON
- Full-time
As Digital Marketing Manager, you will play a key role in growing and protecting BlueCosmo’s airtime subscriber base through effective digital marketing strategies. Balancing disciplined…
Added 25 mins ago
T
Collections Representative
thyssenkrupp
ON · Ontario, Canada
- $60,000 USD / year
- Full-time
Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments.
Added 25 mins ago
T
Industrial Sales Representative - Vancouver Alberta
Tingue
AB · Alberta, Canada
- Full-time
Ability to troubleshoot issues in the field, resolving customer complaints by investigating problems, develop solutions, prepare reports and making recommendations to customers and sales…

Equitable

Client Care Representative, Group Benefits

Waterloo, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our Client Care Representatives are subject matter experts in all aspects of our Health and Dental products and can quickly answer questions and resolve different problems for our customers.

We provide you with extensive training to ensure that you are equipped with the knowledge to assist and educate our clients with their varying needs, without having to sell them on a solution – that’s right, none of that dreaded upselling!

Here at Equitable, we ensure that some of your time is spent away from the phones. This time allows for side projects and other initiatives that can bring tremendous growth to our organization

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

Reports To: Manager, Group Client Care Centre
Department: Group Client Care Centre
Term: Permanent Full-Time
Schedule: Monday to Friday, 11:00 AM to 7:00 PM ET
Start Date: January 4, 2027 (please note: a six-week training program will be required upon completion of our Equitable Orientation program)

What you’ll do: The Client Care Representatives are our brand ambassador, providing excellent customer service to internal and external customers (our plan members, medical providers, and our regional sales and service offices). You’ll take ownership for effectively resolving health and dental related inquiries using a thorough knowledge of group benefits and by demonstrating your expertise and accountability. While most of the time is spent handling incoming telephone calls, you will also respond to email inquiries.

You will also use your investigative skills to work with the Fraud Investigations team by referring suspicious claims and alerting the department to any potential fraud-related findings.

What you’ll bring:

Previous experience in a phone-based customer service role is required
Previous experience in an insurance company, group benefits role, or a related medical field is preferred
Superior interpersonal skills to manage relationships with internal and external clients
Excellent listening skills to facilitate positive outcomes with inquiries and difficult callers
Ability to handle high stress levels in a fast-paced production environment
Excellent verbal and written communication skills

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Apply About employer

More about this job

Responsibilities

Resolve health and dental benefits inquiries from plan members, medical providers, and internal teams, primarily by phone and also by email. Investigate suspicious claims and refer potential fraud concerns to the Fraud Investigations team.

Requirements

Previous experience in a phone-based customer service role is required; experience in insurance, group benefits, or a related medical field is preferred. Strong interpersonal, listening, verbal and written communication skills, along with the ability to manage difficult callers and perform in a fast-paced, high-stress environment, are required.

Skills

Phone-Based Customer Service
Group Benefits Knowledge
Health and Dental Insurance
Customer Inquiry Resolution
Interpersonal Skills
Active Listening
Verbal Communication
Written Communication
Stress Management
Fraud Detection
Investigative Skills
Email Support
Relationship Management
Accountability

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Health Insurance
Dental Insurance
Plan Members
Medical Providers
Customer Service
Inbound Calls
Email Inquiries
Claims
Fraud Investigations
Fraud Detection
Client Care
Internal Customers
External Customers
Regional Sales and Service Offices
Issue Resolution
Hybrid Work
Waterloo, Ontario

Report this job