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Jobs in Canada

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Added 9 mins ago
ES
Analyste, Soutien technique - Bilingual IT Service Desk Analyst - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Surveiller, consigner, analyser et résoudre les problèmes liés aux applications et répondre aux demandes de service des clients à l’interne.
Added 9 mins ago
AB
Business Development Manager
Aldermore Bank
Field, BC
- Full-time
As a Business Development Manager, you’ll play a key role in growing our residential mortgage business and delivering an outstanding service to brokers across your region. You’ll spend time…
Added 9 mins ago
OC
Maintenance Mechanic (Industrial Mechanic – Millwright)
Original Composites & Fiberglass
Guelph, ON
- Full-time
Added 9 mins ago
OC
Industrial Electrician
Original Composites & Fiberglass
Guelph, ON
- Full-time
Added 11 mins ago
CO
Arena Skate Patrol - Student Employment Lottery
City of Windsor
Windsor, ON
- Temporary
Under the direction of the Manager, Parks, Recreation & Facilities Programming or designate, the incumbent will perform duties at various community ice rink arenas. The Arena Skate Patrol…
Added 11 mins ago
FG
Glazing Service Account Manager
Flynn Group of Companies
Victoria, BC
- Full-time
Flynn Group of Companies is currently seeking a Glazing Service Manager to join our Victoria Branch (located at 6836 Kirkpatrick Crescent, Saanichton BC). The Glazing Service Manager leads…
Added 11 mins ago
GE
Field Support Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
Reporting to the ITSS Regional Manager, the IT Field Support Analyst provides essential technical support by balancing on-site field service and remote help desk assistance. In this…
Added 11 mins ago
DA
Residential Addiction Worker
Dilico Anishinabek Family Care
Thunder Bay, ON
- $23.71 to $30.04 CAD / hour
- Full-time
Under the direction of the TAY housing support Manager, the Residential Addiction Worker will carry out programming and lectures as per schedule; facilitate groups; orientate new clients to…
Added 21 mins ago
TB
Supervisor, Operations (TBS)
The Beer Store
Ottawa, ON
- Full-time
We are currently searching for a Supervisor, Operations reporting to the Manager, DC Operations. This is a Full-Time Permanent opportunity. As a member of our Distribution team, you will…
Added 21 mins ago
WI
Senior Project Management - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Are you a visionary leader driven to deliver complex projects and help shape thriving communities? As a Senior Project Manager – Land Development & Municipal Engineering, you will lead…
Added 21 mins ago
S
AI Engineer
Stripe
Toronto, ON
- Full-time
Architect and build internal tools, agents, and automated workflows that accelerate SA and manager productivity across technical discovery, solution design, demoing, user engagements,…
Added 21 mins ago
VR
Housekeeper | Part Time with Weekends
VIVA Retirement Communities
Whitby, ON
- Part-time
V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the…
Added 21 mins ago
TP
Executive Assistant Office Manager
TDS Personnel
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Our client requires an EA Office Manager to join their team. A leading boutique real estate development company, they have a diverse portfolio spanning early-stage development/entitlement,…
Added 21 mins ago
VR
Cook
VIVA Retirement Communities
Toronto, ON
- Full-time
V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the…
Added 21 mins ago
W
Creative Operations Coordinator
Wynford
Toronto, ON
- Full-time
Reporting to Sr Manager, Creative & Production and working closely with the Creative Manager, you will take ownership of the financial administration, project tracking, documentation,…
Added 21 mins ago
ZA
Digital Project Manager
Zulu Alpha Kilo
Toronto, ON
- Full-time
We’re in search of a Digital Project Manager/Product Owner, who will oversee digital projects from concept to delivery, ensuring work is resourced, scheduled, and executed at the highest…
Added 21 mins ago
C
Gestionnaire de projets TI (Services aux utilisateurs)
CGI
Montreal, QC
- Full-time
CGI Montréal is looking for a seasoned Project Manager to support our End User Services function by ensuring operational continuity while providing leadership and oversight for workplace…
Added 21 mins ago
WO
Technical Support Specialist
White Owl Family Office Group
Georgetown, ON
- Full-time
Knowledge of Windows Operating Systems & PC Applications including MS Office Suite.
Added 21 mins ago
TI
Operations Officer II
TekStaff IT Solutions
Mississauga, ON
- Contract
This is a 12 month contract located in Mississauga, Ontario Hybrid (4 days on site – training will be ONSITE 5 days until manager feels they are good to move to the 4-1 model)
Added 21 mins ago
WI
Electrical Engineer - Transportation & Buildings
WSP in Canada
Toronto, ON
- Full-time
Take ownership of small to medium‑sized projects as a design engineer and, where appropriate, as a project manager throughout the project lifecycle.
Added 21 mins ago
WI
Electrical Engineer - Transportation & Buildings
WSP in Canada
Markham, ON
- Full-time
Take ownership of small to medium‑sized projects as a design engineer and, where appropriate, as a project manager throughout the project lifecycle.
Added 21 mins ago
WI
Electrical Engineer - Transportation & Buildings
WSP in Canada
Vaughan, ON
- Full-time
Take ownership of small to medium‑sized projects as a design engineer and, where appropriate, as a project manager throughout the project lifecycle.
Added 25 mins ago
A
AI Forward Deployed Technology Senior Manager
Accenture
Mississauga, ON · Montreal, QC
- Full-time
Tailor and deploy agentic applications across industries such as finance, healthcare, and retail.
Added 25 mins ago
R
Branch Manager Advisor
RBC
Trinity, NL
- Full-time
As a Branch Manager Advisor, you fulfill a critical role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch leadership…
Added 25 mins ago
R
Branch Manager
RBC
Levis, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…

Equitable

Disability Case Manager Coordinator

Waterloo, ON, Canada

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

We are looking for a Disability Case Manager Coordinator to join our Group Life & Disability Claims team! You will provide timely and accurate support to the Group Life & Disability claims team. You will handle a variety of tasks including reviewing and categorizing all incoming correspondence, setting up new claims, and follow ups for outstanding information. The ability to seamlessly transition from various tasks as needs require, while maintaining priority-based organization are key skills to this role.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Handle inbound and outbound phone calls as well as written communication
Index incoming documentation accurately and within established turn around times
Set up new disability claims
Complete follow ups on new and existing claims via phone, email and/or letter
Complete templated letters for members, sponsors, doctors and lawyers
Issue expense payments to doctors, rehab providers, investigators, etc.
Prepare file copies for lawyers, doctors, and rehab providers
Request and review annual updates for extended duration disability claims
Prepare and send member applications for additional benefits (Canada Pension Plan)
Other duties as required

What you’ll bring:

Fluency in both French and English is required for this position, including the ability to speak, read, and write proficiently in both languages
Knowledge of Life and Disability claims adjudication processes
Superior interpersonal skills to manage relationships with internal and external clients. Clients can include Finance, I/T, other Group Departments, Group Offices, medical offices and physicians.
Ability to meet productivity and quality standards in a fast-paced production environment
Ability to interpret and apply contract provisions and administrative guidelines to determine eligibility for disability cases
Ability to work effectively in a team environment
Actively contribute to the teams’ continuous process improvement objectives
Strong verbal and written communication skills
Ability to organize, prioritize and maintain a high degree of accuracy
Strong mathematical skills
Strong computer skills, including the ability to work in several different systems at the same time
Knowledge of MS Office applications, and internal systems (ie. OnBase)
High degree of professionalism and discretion in handling confidential and sensitive issues
Willingness to adapt current processes, or take on additional tasks to improve efficiency and internal customer support provided to each Claims area
Ability to work well in a team environment as well as independently
Detail oriented and problem resolution skills
Bilingual in French and English would be an asset

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Supervisor, Life and Disability Claim Support
Department: Group Disability Life Claims
Term: Permanent Full-Time

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More about this job

Responsibilities

The Disability Case Manager Coordinator will support the Group Life & Disability claims team by managing incoming documentation, setting up new claims, and performing follow-ups. Responsibilities also include issuing payments, preparing file copies, and communicating with various stakeholders such as doctors, lawyers, and internal departments.

Requirements

Candidates must be fluent in both French and English and possess knowledge of Life and Disability claims adjudication processes. Strong organizational, mathematical, and computer skills are required to maintain accuracy and meet productivity standards in a fast-paced environment.

Skills

Disability claims adjudication
Bilingualism
French
English
Case management
Interpersonal skills
Communication skills
Mathematical skills
Computer skills
MS Office
OnBase
Problem resolution
Attention to detail
Professionalism
Time management
Data entry

Benefits

Incentive pay
Annual salary reviews
Employer-paid benefits
Pension matching
Vacation
Paid volunteer day

Visa sponsorship

Not detected in the job text

Keywords

Disability Claims
Life Insurance
Case Management
Claims Adjudication
Bilingual
French
English
OnBase
MS Office
Customer Support
Data Entry
Documentation
Finance
Healthcare Administration
Process Improvement
Confidentiality
Professionalism
Hybrid Work
Group Benefits
Canada Pension Plan

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