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Food Service Worker
Cook
Peterborough, ON
- Part-time
Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within…
Added 13 mins ago
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Food Service Worker
Cook
London, ON
- Part-time
Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within…
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Food Service Worker
Cook
Dunnville, ON
- Part-time
Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within…
Added 13 mins ago
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Food Service Worker, Part Time
Cook
Miramichi, NB
- Part-time
Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within…
Added 13 mins ago
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Food Service Worker
Cook
NB · SAINT JOHN, NB
- Part-time
Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within…
Added 13 mins ago
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Acheteur(euse) / Buyer
Smardt
Dorval, QC
- Full-time
…Cette personne aura la charge de l'achat des matériaux pour la production de la marchandise et pour tout autre objectif d'affaire. Relevant du Superviseur des achats, le candidat idéal sera…
Added 24 mins ago
CS
Manufacturing Supervisor
CQ Search Group Ltd.
Oshawa, ON · Greater Oshawa Metropolitan Area
- $75,000 to $85,000 CAD / year
- Full-time
We are seeking a dynamic, hands-on Manufacturing Supervisor to lead, coach, and empower a shift of ~20 unionized associates.
Added 24 mins ago
CS
Manufacturing Supervisor
CQ Search Group Ltd.
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $75,000 to $85,000 CAD / year
- Full-time
We are seeking a dynamic, hands-on Manufacturing Supervisor to lead, coach, and empower a shift of ~20 unionized associates.
Added 24 mins ago
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Batcher
Transchem Group
Cambridge, ON
- $25 CAD / hour
- Full-time
Ability to communicate effectively, & positively express and identify problems to the Production Supervisor
Added 27 mins ago
Production Worker - Canada
Serta Simmons Bedding, LLC
Vaughan, ON
You will report to the Production Supervisor and work closely with fellow production team members.
Added 40 mins ago
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production supervisor - food and beverage processing
Fiera Foods
Toronto, ON · North York, ON
- Full-time
Added 42 mins ago
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Tim Hortons Team Member, Full Time
Havergal
Halifax, NS
- Full-time
Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within…
Added 42 mins ago
Clean Room Technician
Bayshore
Markham, ON
Assists the Drug Preparation Premises manager and Sterile Compounding Supervisor in maintaining federal, provincial, and local laws, accrediting body standards.
Added 42 mins ago
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Plant Supervisor
thyssenkrupp Materials NA
Montreal, QC · St. Laurent - Bois Franc
- Full-time
…receive all necessary training and education. Additionally, the supervisor is responsible for maintaining a motivational work environment through appropriate goal-setting, operating…
Added 53 mins ago
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Temporary Communications Officer - Corporate: Student EngagementJWS (35hrs)
Halton District School Board
Burlington, ON
- Internship
The HDSB follows a . In accordance with this Administrative Procedure and with the approval of the immediate supervisor, employees who work at HDSB administrative sites may work from home…
Added 55 mins ago
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Electrical & Control Tech'n/Technologist Trainee
Ontario Power Generation
Campbellford, ON
- Full-time
Reporting to the Trades Management Supervisor, this position is responsible for maintaining and overhauling all electrical, electronic, control, protection, and telecommunications…
Added 57 mins ago
Human Resources Generalist
Intertape Polymer Group (IPG)
Truro, NS · NS
Immediate Supervisor: Manager, Human Resources
Added 57 mins ago
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Resource Development, Superintendent
SSR Mining Inc.
Saskatoon, SK
- Full-time
10+ years’ experience working as an underground Resource Development/Production Geologist.
Added 57 mins ago
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Resource Development Geologist
SSR Mining Inc.
Saskatoon, SK
- Full-time
Reporting to the Supervisor, Resource Development, the Resource Development Geologist plays a vital role in supporting both Engineering and Mine Operations teams with a focus on resource…
Added 57 mins ago
SM
Operator, Truck
SSR Mining Inc.
Saskatoon, SK
- Full-time
Reporting to the Supervisor, Mine Operations, the Operator, Truck, will ensure the transport of ore and waste rock. You may also be required to carry out various duties related to…
Added 57 mins ago
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Metallurgical Technician (12 month Temp)
SSR Mining Inc.
Saskatoon, SK
- Full-time
Reporting to the Supervisor, Metallurgy, the Metallurgy Technician, will support metallurgical process optimization through sampling, analysis, testing, and support of the plant’s automated…
Added 57 mins ago
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Mine Geologist, Junior
SSR Mining Inc.
Saskatoon, SK
- Full-time
Reporting to the Geology Department Supervisor, the Junior Mine Geologist plays a vital role in supporting both Engineering and Mine Operations teams with a focus on resource integrity,…
Added 57 mins ago
Disability Case Manager Coordinator
Equitable
Waterloo, ON
Ability to meet productivity and quality standards in a fast-paced production environment
Added 57 mins ago
General worker Yard
Stella-Jones
Candiac, QC
Free the machines from production waste and transport them to the intended location.
Added 1 hour ago
MS
Early Morning Replenishment
Michaels Stores
Ancaster, ON
- Part-time
Cross trained in Custom Framing selling and production

Equitable

Disability Case Manager Coordinator

Waterloo, ON, Canada

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

We are looking for a Disability Case Manager Coordinator to join our Group Life & Disability Claims team! You will provide timely and accurate support to the Group Life & Disability claims team. You will handle a variety of tasks including reviewing and categorizing all incoming correspondence, setting up new claims, and follow ups for outstanding information. The ability to seamlessly transition from various tasks as needs require, while maintaining priority-based organization are key skills to this role.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Handle inbound and outbound phone calls as well as written communication
Index incoming documentation accurately and within established turn around times
Set up new disability claims
Complete follow ups on new and existing claims via phone, email and/or letter
Complete templated letters for members, sponsors, doctors and lawyers
Issue expense payments to doctors, rehab providers, investigators, etc.
Prepare file copies for lawyers, doctors, and rehab providers
Request and review annual updates for extended duration disability claims
Prepare and send member applications for additional benefits (Canada Pension Plan)
Other duties as required

What you’ll bring:

Fluency in both French and English is required for this position, including the ability to speak, read, and write proficiently in both languages
Knowledge of Life and Disability claims adjudication processes
Superior interpersonal skills to manage relationships with internal and external clients. Clients can include Finance, I/T, other Group Departments, Group Offices, medical offices and physicians.
Ability to meet productivity and quality standards in a fast-paced production environment
Ability to interpret and apply contract provisions and administrative guidelines to determine eligibility for disability cases
Ability to work effectively in a team environment
Actively contribute to the teams’ continuous process improvement objectives
Strong verbal and written communication skills
Ability to organize, prioritize and maintain a high degree of accuracy
Strong mathematical skills
Strong computer skills, including the ability to work in several different systems at the same time
Knowledge of MS Office applications, and internal systems (ie. OnBase)
High degree of professionalism and discretion in handling confidential and sensitive issues
Willingness to adapt current processes, or take on additional tasks to improve efficiency and internal customer support provided to each Claims area
Ability to work well in a team environment as well as independently
Detail oriented and problem resolution skills
Bilingual in French and English would be an asset

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Supervisor, Life and Disability Claim Support
Department: Group Disability Life Claims
Term: Permanent Full-Time

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More about this job

Responsibilities

The Disability Case Manager Coordinator will support the Group Life & Disability claims team by managing incoming documentation, setting up new claims, and performing follow-ups. Responsibilities also include issuing payments, preparing file copies, and communicating with various stakeholders such as doctors, lawyers, and internal departments.

Requirements

Candidates must be fluent in both French and English and possess knowledge of Life and Disability claims adjudication processes. Strong organizational, mathematical, and computer skills are required to maintain accuracy and meet productivity standards in a fast-paced environment.

Skills

Disability claims adjudication
Bilingualism
French
English
Case management
Interpersonal skills
Communication skills
Mathematical skills
Computer skills
MS Office
OnBase
Problem resolution
Attention to detail
Professionalism
Time management
Data entry

Benefits

Incentive pay
Annual salary reviews
Employer-paid benefits
Pension matching
Vacation
Paid volunteer day

Visa sponsorship

Not detected in the job text

Keywords

Disability Claims
Life Insurance
Case Management
Claims Adjudication
Bilingual
French
English
OnBase
MS Office
Customer Support
Data Entry
Documentation
Finance
Healthcare Administration
Process Improvement
Confidentiality
Professionalism
Hybrid Work
Group Benefits
Canada Pension Plan

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