Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
Employee Relations Manager, EXR Canada
Amazon
Montreal, QC
The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure…
Added 13 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 13 mins ago
T
AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
…Estate Secured Lending (RESL), Specialized Sales Force (SSF), Operations and the Chief Operating Officer (COO) organization. The role is the senior Finance partner to the SVP, RESL; SVP,…
Added 13 mins ago
T
Senior Information Security Analyst
TD
Toronto, ON
- Full-time
Real-time analysis on identified cyber incidents currently impacting the bank’s operations.
Added 13 mins ago
MS
Client Success Manager, Associate (Canadian Public)
Morgan Stanley
Calgary, AB
- Full-time
We are seeking someone to join our team as a Client Success Manager to provide ongoing corporate client stock plan servicing on Shareworks, ensuring seamless support for critical equity…
Added 27 mins ago
B
Facility Services Manager
BGIS
North Bay, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 27 mins ago
FC
Senior Supply Chain Specialist
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
…stakeholders to support strategic sourcing and operational success. If you have experience in purchasing and wholesale buying, we encourage you to apply and explore this exciting…
Added 27 mins ago
SI
Director of Customer Success
Supra ITS
Mississauga, ON
- Full-time
The Director of Customer Success leads Supra’s Managed Services customer organization in Canada and India: the Account Management team (Senior Account Manager, Account Managers, Account…
Added 27 mins ago
SI
Associate Account Executive
Supra ITS
Mississauga, ON
- Full-time
A vendor of established track record, Supra ITS is dedicated to long-term client success through tailored, scalable IT solutions. Canon Canada’s strategic investment in Supra ITS…
Added 27 mins ago
SI
Senior Vice President, Sales
Supra ITS
Mississauga, ON
- Full-time
…Microsoft and vendor alliances), product management, marketing, and customer success, which comprises the Account Management and Customer IT Manager (CITM) teams in Canada and India. The…
Added 27 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 27 mins ago
W
Supply Chain Manager
Worley
AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 27 mins ago
SI
Senior Account Manager
Supra ITS
Mississauga, ON
- Full-time
The Senior Account Manager owns Supra’s Tier A book in Canada: our largest and most complex managed services customers. You are the named relationship and revenue owner for each: executive…
Added 27 mins ago
W
Supply Chain Manager
Worley
Calgary, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 27 mins ago
SI
Account Executive
Supra ITS
Mississauga, ON
- Full-time
A vendor of established track record, Supra ITS is dedicated to long-term client success through tailored, scalable IT solutions. Canon Canada’s strategic investment in Supra ITS…
Added 27 mins ago
Senior Sales Associate
Circle K
St. John's, NL
As a Lead Customer Service Representative, you will enjoy:
Added 42 mins ago
Manager, Store Vaughan Mills
Freedom Mobile
Vaughan, ON
We are currently looking for a Store Manager to join one of our exciting Retail locations on a full-time basis! Our successful candidate will create and support a positive team environment…
Added 42 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Fort Saskatchewan, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 42 mins ago
Senior Sales Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Ensures client success through establishing a strong partnership, regular communication, and delivery of quality customer service.
Added 57 mins ago
C
Offset & Industrial Cooperation Manager-EN
CAE
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more…
Added 57 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 57 mins ago
C
Offset & Industrial Cooperation Manager-EN
CAE
Montreal, QC
- Full-time
…simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more…
Added 57 mins ago
SI
Account Manager
Supra ITS
Mississauga, ON
- $70,000 to $77,000 USD / year
- Full-time
The Account Manager is the named relationship and revenue owner for a book of mid-market managed services customers. You run the relationship end to end: executive and operational contacts,…
Added 57 mins ago
TC
Customer Processing Representative, temporary full-time
The Canada Life Assurance Company
London, ON
- Full-time
Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused…
Added 57 mins ago
WM
Manager II, District - Collection
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or Director of Collection Operations.

Equitable

Group Collections and Commissions Specialist, Senior

Waterloo, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: Minimum 5 years of Group Collections and Commissions experience within the insurance industry.
Posting language: English
Posted: Nov 4, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

Join a collaborative and high-performing team where your expertise will directly influence the success of our Group Benefits business. As a Group Collections & Commissions Specialist, Senior you will serve as a trusted subject matter expert, solving complex business challenges, driving process improvements, and partnering with stakeholders across Sales, Finance, Operations, IT, Legal, Compliance, and Audit. This role offers the opportunity to take ownership of critical collections, commissions, and payment processes, contribute to strategic system enhancements and projects, mentor team members, and play a key role in ensuring operational excellence. If you thrive in a fast-paced environment, enjoy analyzing complex issues, and are passionate about delivering exceptional service while continuously improving processes, this is an exciting opportunity to make a meaningful impact.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement, and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Investigate and resolve complex inquiries related to Group Advisor and MGA contracting, compensation, licensing, E&O requirements, and payment processing using FASAT, BMS, and related administration systems.
Serve as the Subject Matter Expert (SME) for Group Collections and Commissions processes, systems, and projects, including FASAT, FASATWeb, BMS, Equinet, OnBase, Tandem, and BMO banking platforms.
Analyze and resolve complex Group Collections inquiries from internal and external stakeholders, including Group Offices, Clients, Third Party Administrators (TPAs), and regional sales teams.
Administer advisor and MGA compensation programs, including overrides, sweep-ups, special bonuses, financing arrangements, and unique payment schedules while ensuring accurate and timely processing.
Manage complex Group Collections activities, including incoming payments, premium reconciliations, TPA bill setup and processing, PAD withdrawals, outstanding payment follow-up, suspense account reviews, and bank reconciliations.
Investigate advisor debt management issues and coordinate collection activities, including working with collection agencies when required.
Prepare and review advanced Excel-based reconciliations, financial analyses, journal entries, and ad hoc reporting to support business decisions and issue resolution.
Lead User Acceptance Testing (UAT) activities for projects impacting Group Collections and Commissions processes and systems, including identifying test scenarios, analyzing results, and recommending solutions.
Identify operational risks, policy exceptions, and process gaps, escalating issues and providing recommendations to management.
Support the accurate processing of Accounts Payable transactions and employee expense reimbursements, ensuring compliance with company policies and controls.
Participate in internal audits, compliance reviews, and control assessments while supporting the implementation of corrective actions and process improvements.
Develop, maintain, and enhance process documentation, user guides, and training materials.
Train, mentor, and provide ongoing support to team members on Group Collections, Commissions, Accounts Payable, and expense reimbursement processes.
Collaborate with Legal, Compliance, Group Office, Finance, Audit, IT, and Sales teams to ensure service excellence and regulatory compliance.
Support workload management across the Group Collections and Commissions team while contributing to continuous improvement initiatives.
Ensure strong internal controls, service standards, and operational excellence are maintained across all assigned responsibilities

What you’ll bring:

Post-secondary education in Business, Finance, Accounting, or a related field.
Minimum 5 years of Group Collections and Commissions experience within the insurance industry.
GBA, CEBS, LOMA, or other industry designations and courses are considered an asset.
In-depth knowledge of Group Collections and Commissions processes, advisor compensation structures, licensing requirements, Errors & Omissions (E&O) requirements, and TPA administration.
Expert knowledge of FASAT, BMS, and related Group administration systems.
Strong understanding of Accounts Payable, employee expense reimbursement processes, and accounting principles.
Advanced Microsoft Office skills, including Excel (pivot tables, advanced reconciliations, reporting, and analysis), Word, PowerPoint, Outlook, and PeopleSoft.
Exceptional analytical and problem-solving skills with the ability to investigate complex issues and identify practical solutions.
Demonstrated ability to prepare and analyze complex reconciliations involving compensation, premium collections, banking transactions, and financial reporting.
Strong attention to detail and commitment to accuracy, particularly when managing payment, banking, and financial transactions.
Proven ability to work independently, prioritize effectively, and meet deadlines in a fast-paced environment.
Excellent communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels of the organization, including Legal, Compliance, Audit, Finance, IT, and Sales teams.
Strong customer service orientation with professional phone and email etiquette.
Demonstrated leadership, coaching, and training capabilities, including experience delivering one-on-one and group training sessions.
Self-motivated with a continuous improvement mindset and a commitment to enhancing processes, controls, and service delivery.
Approachable, positive, patient, and collaborative, with the ability to build strong working relationships across the organization

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

As part of the recruitment process, candidates may be asked to complete an assessment.

At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

Your base pay will be based on your skills, qualifications, experience and education. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.

Reports To: Manager, Group Collection and Commissions
Department: Group Actuarial
Term: Permanent Full-Time

Apply About employer

More about this job

Responsibilities

The Senior Specialist manages complex group collections, commissions, and payment processes while serving as a subject matter expert for internal and external stakeholders. They are responsible for driving process improvements, leading system testing, and ensuring operational excellence through financial analysis and reconciliation.

Requirements

Candidates must have at least 5 years of experience in group collections and commissions within the insurance industry, along with post-secondary education in a relevant field. Proficiency in systems like FASAT and BMS, as well as advanced Excel skills and strong analytical capabilities, are required.

Skills

Group collections
Commissions administration
Financial reconciliation
Accounts payable
Data analysis
Process improvement
Subject matter expertise
Stakeholder management
User acceptance testing
Regulatory compliance
Microsoft Excel
FASAT
BMS
Mentoring
Problem solving
Financial reporting

Benefits

Incentive pay
Annual salary reviews
Employer-paid benefits
Pension matching
Vacation
Paid volunteer day

Visa sponsorship

Not detected in the job text

Keywords

Group Collections
Commissions
Insurance
FASAT
BMS
Equinet
OnBase
Tandem
BMO
Accounts Payable
Reconciliation
Financial Analysis
UAT
Compliance
Audit
PeopleSoft
Microsoft Office
Pivot Tables
TPA
Advisor Contracting
Licensing
E&O Requirements
Premium Reconciliations
Journal Entries
Operational Risk
Process Documentation
Mentoring
Stakeholder Collaboration
Continuous Improvement
Data Analysis

Report this job