Find work in Canada.

571,727 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
C
Business Development Manager-EN
CAE
Ottawa, ON
- Full-time
As a member of CAE's Sales team, you will support the organization's commitment to customer excellence by developing and managing strategic relationships within the Canadian Defence and…
Added 12 mins ago
AC
Regional Service Agent
Allstate Canada
AB · Edmonton, AB
- Full-time
…a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they…
Added 12 mins ago
BS
Estimator, Senior
BVGlazing Systems
Niagara Falls, ON
- $85,000 to $95,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 12 mins ago
BS
JR DESIGNER
BVGlazing Systems
Concord, ON
- $50,000 to $65,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 12 mins ago
Lead Management Operations
Rogers Communications
Airdrie, AB · Brooks, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cochrane, AB · Edmonton, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Grande Prairie, AB · Lethbridge, AB · Medicine Hat, AB · Okotoks, AB · Red Deer, AB · Rocky View No 44, AB · Sherwood Park, AB · St. Albert, AB · Strathmore, AB · Wetaskiwin, AB · Abbotsford, BC · Burnaby, BC · Campbell River, BC · Chilliwack, BC · Coquitlam, BC · Courtenay, BC · Cranbrook, BC · Duncan, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Nanaimo, BC · New Westminster, BC · North Vancouver, BC · Penticton, BC · Port Coquitlam, BC · Prince George, BC · Richmond, BC · Squamish, BC · Surrey, BC · Tsawwassen, BC · Vancouver, BC · Vernon, BC · Victoria, BC · BC · Whistler, BC · Brandon, MB · Winnipeg, MB · Bathurst, NB · Beresford, NB · Caraquet, NB · Dieppe, NB · Edmundston, NB · Fredericton, NB · Miramichi, NB · Moncton, NB · Oromocto, NB · Saint John, NB · Shediac, NB · NB · Corner Brook, NL · Gander, NL · Grand Falls-Windsor, NL · Mount Pearl, NL · St. John's, NL · Amherst, NS · Bedford, NS · Dartmouth, NS · Halifax, NS · Keddys Corner, NS · Liverpool, NS · Lower Sackville, NS · New Minas, NS · Port Williams, NS · St. Peter's, NS · Sydney Indian Reserve No. 28A, NS · Truro, NS · Yarmouth Indian Reserve No. 33, NS · NS · Ajax, ON · Ancaster, ON · Aurora, ON · Barrie, ON · Belleville, ON · Bowmanville, ON · Bracebridge, ON · Brampton, ON · Brantford, ON · Burlington, ON · Cambridge, ON · Chatham-Kent, ON · Collingwood, ON · Concord, ON · Cornwall, ON · Courtice, ON · Georgetown, ON · Guelph, ON · Hamilton, ON · Kawartha Lakes, ON · Keswick, ON · Kincardine, ON · Kingston, ON · Kitchener, ON · Little Britain, ON · London, ON · Maple, ON · Markham, ON · Midland, ON · Milton, ON · Mississauga, ON · Newmarket, ON · Niagara Falls, ON · North Bay, ON · Oakville, ON · Orangeville, ON · Orillia, ON · Orleans, ON · Oshawa, ON · Ottawa, ON · Owen Sound, ON · Pefferlaw, ON · Pembroke, ON · Peterborough, ON · Pickering, ON · Port Perry, ON · Richmond Hill, ON · Russell, ON · Sarnia, ON · Sault Ste. Marie, ON · ON · St. Catharines, ON · St. Thomas, ON · Stouffville, ON · Stratford, ON · Sudbury, ON · Thornhill, ON · Thunder Bay, ON · Tillsonburg, ON · Timmins, ON · Toronto, ON · Trenton, ON · Waterloo, ON · Whitby, ON · Windsor, ON · Woodbridge, ON · Woodstock, ON · Charlottetown, PE · Summerside, PE · PE · Beloeil, QC · Blainville, QC · Boisbriand, QC · Brossard, QC · Châteauguay, QC · Dorval, QC · Gatineau, QC · Granby, QC · Joliette, QC · Laval, QC · Levis, QC · Longueuil, QC · Mont-Royal, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Repentigny, QC · Rosemère, QC · Saint-Bruno, QC · Saint-Jean-sur-Richelieu, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Sherbrooke, QC · Terrebonne, QC · Trois-Rivières, QC · Vaudreuil-Dorion, QC · Regina, SK · Saskatoon, SK · Lasalle, QC · Bradford, ON · Grand-Sault/Grand Falls, NB · Glace Bay, NS · Scarborough, ON · Saint-Laurent, QC · Kanata, ON · Bloomfield Station, PE · Chatham, ON · Rocky View County, AB · Fenelon Falls, ON · Gloucester, ON · Saint-Leonard, QC · Nepean, ON · Dundas, ON · West Vancouver, BC · Saint-Hubert, QC · Simcoe, ON · East York, ON · Etobicoke, ON · McLeods, NB · York, ON · Langley, BC · North York, ON · Stittsville, ON · Sydney, NS · Lachine, QC · Waterdown, ON · St Peters, NS · Yarmouth, NS · Unionville, ON · Anjou, QC · Saint-Basile, NB
The Marketing Operations Manager is responsible for the operational execution, governance, reporting, and optimization of marketing-generated leads and campaigns across Rogers Business.…
Added 12 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Orillia, ON
- $50,000 to $53,000 CAD / year
- Full-time
Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.
Added 12 mins ago
M
AI&T Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
The AIT Manager oversees the assembly, integration and testing of a product or a program to meet the expectations of both customers and the company. A broader objective of this role is to…
Added 12 mins ago
PH
Clerk IV Booking/Program
Providence Healthcare
Vancouver, BC
- Other
Reporting to the Patient Care Manager or designate and receiving work direction from the Physicians, the position performs:
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 12 mins ago
CC
Retail Store Manager
Canna Cabana
Calgary, AB · Bridlewood, Calgary, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 12 mins ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · Byward, Ottawa, ON
- $17.95 to $18.5 CAD / hour
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 12 mins ago
Senior Specialist, Data Governance
Brother Canada
Dollard-Des Ormeaux, QC
…Authenticity, Excellence, and Boldness. We foster collaboration, growth, and work-life balance through flexible hours, hybrid work options, wellness subsidies, learning and development,…
Added 12 mins ago
AF
Financial Service Representative - LendDirect Office 1694
Attain Finance
Calgary, AB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 12 mins ago
AF
Branch Manager - Office 1722
Attain Finance
Saint John, NB
- Full-time
Develop Your Team: You're not just a manager - you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and…
Added 12 mins ago
TO
Nurse Practitioner - Full Time Temporary - 12 months.
THE ONEILL CENTRE
Ottawa, ON
- Full-time
Added 12 mins ago
TO
Cook - Part Time
THE ONEILL CENTRE
Ottawa, ON
- Part-time
Cook reports to Food Services Manager/ Food Services Supervisor and is expected to demonstrate commitment to resident safety by providing high-quality care in accordance with the…
Added 12 mins ago
R(
Assistant Store Manager - Metral Place Centre
Reitmans (Canada) Ltée/Ltd
Nanaimo, BC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 12 mins ago
R(
Store Manager - Fairview Pointe-Claire
Reitmans (Canada) Ltée/Ltd
Pointe-Claire, QC
- Full-time
Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 12 mins ago
LG
Senior Administrative Assistant
LGC Group
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
The Senior Administrative Assistant provides administrative support to the EVP/ Site General Manager to ensure that the day-to-day operation is conducted in an efficient, coordinated and…
Added 12 mins ago
Mechanical Designer - Laval
Ametek, Inc.
Laval, QC
Nicolas, your future manager, is known for his team spirit and his ability to bring people together. He has been with Faro Creaform for seven years. He started out as a team leader and is…
Added 13 mins ago
TC
Industrial Engineering Manager
TJX Companies
ON · Mississauga, Ontario
- $89,208 to $135,086.4 CAD / year
- Full-time
…within our distribution center. The Industrial Engineering Manager will work with the IE group, Facilities, and the Operations teams to improve process efficiency, maintain labor standards,…
Added 13 mins ago
Sales Representative - Toronto
Encore Market Engagement
Toronto, ON
Work with your Manager to establish territory goals aligned with business objectives and develop strategies to meet or exceed targets.
Added 27 mins ago
T
Quality Engineer I
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 27 mins ago
G
Industrial Electrical Account Manager-FR
Guillevin
AB · Edmonton, AB
- Full-time
The Industrial Electrical Account Manager is responsible for developing and maintaining strong customer relationships while driving sales growth within the industrial electrical market.…

Equitable

Intermediate Technology Specialist, IT Service Management

Waterloo, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: A minimum of 3+ years of experience in IT, with strong technical skills relevant to the specified specialty areas
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

Join our Technology Services team and help maintain and enhance the technology solutions that support our employees and clients. In this role, you will collaborate with business and IT partners to support shared infrastructure, troubleshoot and optimize systems, and contribute to the delivery of reliable, high-quality technology services. You will also play a key role in incident management, continuous improvement initiatives, and the implementation of solutions that improve operational efficiency and service performance.

This is an excellent opportunity for a technically skilled professional who enjoys problem-solving, collaboration, and driving meaningful improvements in a dynamic technology environment.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures related to technical systems, architecture, governance, and solution management
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure systems and applications
Work with internal and external partners to enhance system quality through issue identification, maintenance activities, and solution implementation
Perform hands‑on configuration, troubleshooting, upgrades, and replacements of hardware and application software
Assist in the maintenance and documentation of internal processes and quality system management to uphold organizational standards
Identify opportunities for improved workflows, efficiencies, and overall system performance
Monitor capacity usage and performance of assigned technologies to ensure operational availability and adherence to process integrity
Provide technical guidance to peers and end‑users to enable continuous delivery of shared technology solutions
Follow established processes and identifying gaps that could pose operational risk
Support day‑to‑day incident and major incident management activities under the guidance of the Incident Management Lead
Assist with triage, escalation, coordination, and stakeholder communication during major incidents to support timely service restoration
Contribute to post‑incident reviews, documentation, and trend analysis to drive continuous improvement and problem identification
Execute ITSM processes, standards, and tooling (e.g., ServiceNow) related to incident and major incident management

What you’ll bring:

A minimum of 3+ years of experience in IT, with strong technical skills relevant to the specified specialty areas
A post‑secondary degree in computer science, computer systems engineering, software engineering, or an equivalent combination of education and experience
Contemporary technical or service certifications relevant to owned technology or service areas, including ITSM, performance management platforms, and cloud services (SaaS/PaaS)
Strong client‑experience focus with the ability to resolve complex or unique problems and achieve first‑point‑of‑contact resolutions
A growth mindset with the ability to evaluate processes, lead improvement initiatives, and adopt best practices
Strong communication, interpersonal, and feedback skills, with the ability to collaborate across diverse teams and manage conflict effectively
Agility and flexibility in adapting to changing priorities, ambiguous situations, and evolving responsibilities
Strong critical‑thinking and decision‑making skills grounded in data, experience, established policies, and legislative requirements
Leadership qualities that demonstrate ownership, initiative, respect, and the ability to influence and support team success
Experience with ITSM process design, execution, monitoring, and reporting
Familiarity with relevant hardware, software, and enterprise platforms that support IT service delivery and continuous improvement
Experience supporting Incident and Major Incident Management processes, including incident prioritization, escalation, coordination, resolution, and service restoration
Ability to coordinate technical teams and stakeholders during major incidents, facilitating effective communication, timely decision-making, and restoration of business services
Experience facilitating post-incident reviews, identifying opportunities for improvement, and collaborating with Problem Management to reduce recurring incidents
Working knowledge of ITIL best practices for Incident, Major Incident, and Problem Management, with experience using ITSM platforms such as ServiceNow to manage workflows, monitor performance, and report on key metrics

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

Apply About employer

More about this job

Responsibilities

The specialist will collaborate with IT and business teams to support shared infrastructure, troubleshoot systems, and optimize operational performance. They will also manage incident response activities, including triage, coordination, and post-incident reviews to ensure reliable service delivery.

Requirements

Candidates must have at least 3 years of IT experience and a post-secondary degree in a relevant technical field. Proficiency in ITSM processes, incident management, and experience with platforms like ServiceNow are required.

Skills

IT Service Management
Incident Management
ServiceNow
Infrastructure support
Troubleshooting
System configuration
ITIL
Problem management
Capacity monitoring
Technical documentation
Stakeholder communication
Quality management
Cloud services
SaaS
PaaS
Performance management

Benefits

Incentive pay
Annual salary reviews
Employer-paid benefits
Pension matching
Competitive vacation
Paid volunteer day

Visa sponsorship

Not detected in the job text

Keywords

ITSM
ServiceNow
Incident Management
ITIL
Infrastructure
SaaS
PaaS
Hardware
Software
Governance
System architecture
Capacity planning
Problem management
Technical support
Cloud services
Performance monitoring
Workflow optimization
Stakeholder management
Troubleshooting
Configuration management

Report this job