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Added 5 days ago
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Uranium Process Engineer Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
…offices in BC, AB, or SK. Reporting to the Process Department Manager, this role has the overall responsibility to manage and execute the delivery of process plant designs, including…
Added 5 days ago
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Integration Manager
ONxpress
Toronto, ON
- Full-time
Manage configuration changes by coordinating impact assessments, stakeholder reviews, partner alignment, and client approvals.
Added 5 days ago
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Occupational Therapist (Community Care) - B.C
Lifemark Health Group
Burnaby, BC
- $52 to $57 CAD / hour
- Full-time
Our Community Care Program delivers client-centred occupational therapy services in home and community settings across British Columbia, supporting individuals to live safely,…
Added 5 days ago
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Senior Design Project Manager
GagaMuller
Regina, SK
- Full-time
As the Senior Design Manager, you will provide strategic leadership for multidisciplinary design activities on behalf of the client, ensuring Mechanical, Electrical, CSA, Architectural,…
Added 5 days ago
FG
National Account Manager
Flynn Group of Companies
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
Job Functions: Account Management & Business Development
Added 5 days ago
Intermediate Technology Specialist, Service Now Developer
Equitable
Waterloo, ON
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Added 5 days ago
Administrative Assistant
Talent Acquisition - Achev
Mississauga, ON
Assist the Manager and project staff with the development and implementation of a robust promotion/outreach plan to target relevant community partners
Added 5 days ago
B&
Health, Safety & Environment (HSE) Advisor
Black & McDonald Limited
Calgary, AB
- Full-time
This is an intermediate HSE role and will report directly to the Provincial Health, Safety & Environmental Manager based out of Calgary. As the HSE Advisor in the Calgary office, you will…
Added 5 days ago
AB
Oracle ERP Compliance & Security Specialist (hybrid in Ottawa or Montreal or Toronto)
Ateko, backed by Bell Canada
Toronto, ON
- Contract
Our client has successfully launched Oracle Fusion Cloud ERP as part of its ERP Modernization and Business Transformation.
Added 5 days ago
CM
Market Risk Manager
CIBC Mellon
Toronto, ON
- Full-time
…information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you…
Added 5 days ago
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Senior Analyst/Engineer - PSA and Risk Assessment
Kinectrics
Toronto, ON
- Full-time
…company thanks to a number of significant training and personal development…
Added 5 days ago
TR
Social Media Manager
Thomson Reuters
Toronto, ON
- $37 to $42 CAD / hour
- Contract
We're looking for a Social Media Manager to lead end-to-end social campaigns and flagship moments for Thomson Reuters across X, Facebook, YouTube, LinkedIn, Instagram and TikTok.
Added 5 days ago
LA
Oracle ERP Compliance & Security Specialist
LGS, an IBM Company
Toronto, ON
- Contract
The client has successfully launched Oracle Fusion Cloud ERP as part of its ERP Modernization and Business Transformation.
Added 5 days ago
LA
Oracle ERP Compliance & Security Specialist
LGS, an IBM Company
Ottawa, ON
- Contract
The client has successfully launched Oracle Fusion Cloud ERP as part of its ERP Modernization and Business Transformation.
Added 5 days ago
Clinical Service Leader - Clinical Nutrition - Infant Nutrition Preparation Room
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Manager Health Services – Acute Care Food Services (or Designate), the incumbent is responsible for:
Added 5 days ago
C
Business Development Manager: GTA East
Caesarstone
Vaughan, ON
- Full-time
Business Development Manager: GTA East (Richmond Hill - Trenton)
Added 5 days ago
PA
Sales Manager
PAL Airlines
Sept-Îles, QC
- Full-time
Respond to client inquiries, requests or issues. Working with various internal departments to ensure customer needs are met;
Added 5 days ago
LA
Senior Project Engineering Manager - Power Generation
LVI Associates
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is seeking a Senior Project Engineering Manager to lead the execution of complex power generation projects across engineering and EPC delivery programs. This individual will…
Added 5 days ago
TI
Senior Project Manager
Teckhorizon Inc
Toronto, ON
- Contract
Our Client is seeking an experienced Senior Project Manager / Leader to oversee complex Audio-Visual (AV), Videoconferencing, Telecommunications, and IT Infrastructure projects within the…
Added 5 days ago
GP
Manager
GGA Partners™
Toronto, ON
- Full-time
Role Description We are seeking a Manager to join our Transaction Advisory & Commercial Strategy division. This is a hands-on leadership role for a commercially minded professional who can…
Added 5 days ago
A
Operations Manager, Mortgage & Lending
Aplin
Calgary, AB
- Full-time
Our client, a well-established and growing organization in the mortgage and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a…
Added 5 days ago
Systems Analyst
F12.net
Victoria, BC
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 5 days ago
A
Architectural Construction Project Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals,…
Added 5 days ago
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Digital Assurance & Transparency Manager
PwC
Calgary, AB
- Full-time
…enhance work product, significantly contribute to business development efforts to remain up to date on client and firm hot topics while sharing the knowledge amongst the team where…
Added 5 days ago
P
Digital Assurance & Transparency Manager
PwC
Vancouver, BC
- Full-time
…enhance work product, significantly contribute to business development efforts to remain up to date on client and firm hot topics while sharing the knowledge amongst the team where…

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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