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Added 12 mins ago
A
Software Engineer (React & TypeScript)
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
This role is in the Platform Organization within the Product Design and Manufacturing Solutions (PDMS) division. We are looking for an experienced Software Engineer to join one of our teams…
Added 42 mins ago
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Technicien(ne) De Centre De Données
TEKsystems
Pointe-Claire, QC
- $20 to $25 CAD / hour
- Contract
…experience, job knowledge, geographic location, internal equity, and other pertinent job-related…
Added 42 mins ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Vancouver, BC
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 42 mins ago
HI
Project Coordinator
HUB International
Vancouver, BC · Toronto, ON
- Full-time
This position offers a unique opportunity to collaborate with others and deliver solutions for automation, data management, process improvement and document harmonization. As an integral…
Added 57 mins ago
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Staff Information Security Engineer - Threat Detection & Response
Visier
Remote, Canada
- Full-time
- Remote
…technology by surfacing the insights leaders need to plan, decide, and act with confidence in the moments that matter most. As the market leader in people analytics, workforce planning,…
Added 1 hour ago
ML
Freight Coordinator
MTE Logistix
Calgary, AB
- Full-time
Engage with warehouse supervisors, CSRs, and management to identify freight-related issues, collaborating with carriers on solutions before escalation.
Added 1 hour ago
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AI Developer Test Management
Ericsson
Ottawa, ON
- Full-time
…AI-driven approach, such as autonomous agents, intelligent automation, observability, and pipeline optimization. Working closely with your team and development teams across the…
Added 1 hour ago
RU
Management Consulting Director, Technology
RSM US LLP
Toronto, ON
- Full-time
…expertise in Technology Strategy, ERP Strategy, IT Architecture, and complex transformation program leadership. The role requires a leader who can originate opportunities, shape solutions,…
Added 1 hour ago
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Junior L1 Software Developer
Ericsson
Ottawa, ON
- Full-time
…through an Ericsson network. Our 5G Radio Access Network (RAN) solutions are already connecting billions of devices, and we are actively shaping the evolution toward 6G. Our L1 Software…
Added 1 hour ago
TE
Operations Intelligence & Analytics Specialist
TC Energy
Calgary, AB
- Full-time
Track industry developments, including through industry groups and peer forums, and identify and evaluate AI, automation, and advanced-analytics use cases, developing, testing, and…
Added 1 hour ago
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Software Developer ((React, TypeScript, Node/NPM & AI Coding Tools)
Techedin
Toronto, ON
- $45 to $50 USD / hour
- Full-time
…work on a software platform focused on modern web development and cross-platform experiences. The role involves building reliable solutions using JavaScript, TypeScript, React, Redux,…
Added 1 hour ago
T
Full Stack Software Developer
Techedin
Toronto, ON · Greater Toronto Area, Canada
- $45 to $50 USD / hour
- Contract
…work on a software platform focused on modern web development and cross-platform experiences. The role involves building reliable solutions using JavaScript, TypeScript, React, Redux,…
Added 1 hour ago
A
Software Engineer
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
This role is in the Platform Organization within the Product Design and Manufacturing Solutions (PDMS) division. We are looking for an experienced Software Engineer to join one of our teams…
Added 1 hour ago
C
Technical Consulting Technical Leader
Cisco
Ottawa, ON · Kanata, ON
- Full-time
Translate technical challenges into direct feedback to influence how we build our products. Develop automation assets and AI tools to make our service delivery easier.
Added 1 hour ago
V
Risk Management Automation & AI Intern (4-Month Internship)
Vancity
Vancouver, BC
- Full-time
As a Risk Management Automation & AI Intern, you will support our Financial Crime, Anti-Money Laundering (AML), Fraud, and Security teams by identifying opportunities to improve processes…
Added 1 hour ago
A
Senior Principal Engineer
Autodesk
Toronto, ON
- Full-time
Proven ability to drive developer productivity through platform automation and self-service engineering solutions
Added 1 hour ago
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Indirect Tax, Recovery Data Analytics
PwC
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
…will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever-changing tax specialties. You’ll advise clients on their local and…
Added 2 hours ago
A
Frontend Software Engineer – React/TypeScript
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
This role is in the Platform Organization within the Product Design and Manufacturing Solutions (PDMS) division. We are looking for an experienced Software Engineer to join one of our teams…
Added 2 hours ago
CG
Software Safety Engineer – AI, LLM & SW-FMEA Automation
CS GROUP
Montreal, QC
- Full-time
Design and develop LLM- and RAG-based solutions to automate SW-FMEA generation from software architectures, SysML specifications, and safety documentation.
Added 2 hours ago
AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
…history, we are helping advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical…
Added 2 hours ago
TG
Senior Financial Analyst
TMX Group
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Automation & Modernization: Leverage modern tools, data analytics techniques, and AI-enabled workflows to automate recurring reporting deliverables, drive process efficiencies, and elevate…
Added 2 hours ago
C
Applications Development AI Developer, Assistant Vice President
Citi
Mississauga, ON
- Full-time
You will combine your growing AI expertise with a solid foundation in backend engineering, managing APIs, and optimizing database performance. If you are eager to work with modern developer…
Added 2 hours ago
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Senior Specialist, Item File (SQL/Python)
Walmart
Mississauga, ON
- Full-time
The role serves as a key partner to Merchandising, Supply Chain, Technology, and cross-functional business teams by ensuring accurate item setup, maintenance, governance, and data quality…
Added 2 hours ago
Senior AI Engineer, IT Solutions 1 1 1
Celestica International LP
Toronto, ON
We are seeking a highly motivated and technically proficient AI Engineer to join our growing Data & Analytics team. In this role, you will be a key liaison between business stakeholders and…
Added 2 hours ago
TR
Agile Delivery Lead - AI & Automation
Thomson Reuters
Toronto, ON
- Full-time
As an Agile Delivery Lead, you will lead the daily delivery of small, high-impact automation initiatives, including AI Agents and other forms of automation. This is not a traditional…

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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