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Responsable des têtes de versions avion / Version Manager (CPD VM)
Airbus
Mirabel, QC · Montreal, QC
- Full-time
…stratégique du Directeur de Programme Client au travers de l’application de procédés, méthodes et outils de gestion des projets stratégiques de développement de produits à forte valeur…
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13621- Employer Specialist
S.U.C.C.E.S.S.
Burnaby, BC
- Part-time
- Temporary
…The Employer Specialist works collaboratively with the Case Manager to support youths in obtaining successful and sustainable…
Added 14 mins ago
CA
Coordinator, Information Management
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
- Temporary
The Coordinator, Information Management, reporting to the General Manager, Corporate Security, Facilities and Information is responsible for providing day-to-day delivery and support of…
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Functional Specialist , SAP - MM & SCS
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
Engage with managed service partner’s delivery manager to ensure quality of service (QoS) for the Operations team.
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AP
Senior Backend Developer
Accommodations Plus International
Markham, ON
- $125,000 to $135,000 CAD / year
Build on AWS services such as EC2, S3, SNS, Secrets Manager, and Cognito.
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AP
Senior Full Stack Developer
Accommodations Plus International
Markham, ON
- $125,000 to $135,000 CAD / year
Delivery: you consistently ship well-tested features that meet requirements and land on time
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Manager, Food & Beverage Products
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Manager, Food & Beverage (F&B) Products sits within the Finance function and serves as the bridge between F&B operations, Finance, and Technology. The role partners with F&B operations,…
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Project Manager II
Septodont
Cambridge, ON
- Full-time
We have an opportunity for a Project Manager II.
Added 29 mins ago
KR
Project Manager
KTek Resourcing
Calgary, AB
- Contract
AWS Cloud/application modernization delivery experience
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Consultant, Site Reliability Engineering
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $65 to $72 CAD / hour
- Contract
Experience working with continuous integration and continuous delivery (CI/CD) pipelines and version control systems (e.g., GitHub), with a focus on application delivery and release…
Added 29 mins ago
EI
Municipal Engineer - Major Projects
Egis in Canada
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
Intermediate-to-Senior Municipal Engineer - Major Projects supports the delivery of large-scale transportation and municipal infrastructure programs in Toronto, Ontario, Canada. Working…
Added 29 mins ago
IS
AI Solutions Architect
Iris Software Inc.
Toronto, ON
- Contract
Own delivery quality, timelines, and stakeholder communication throughout the project lifecycle.
Added 29 mins ago
RP
Communications Advisor (Contract)
Resource Productivity and Recovery Authority
Toronto, ON
- Contract
Reporting to the Manager of Communications, you’ll provide strategic communications advice across the organization, develop and implement effective communications strategies, and create…
Added 29 mins ago
EI
Senior Traffic Engineer-(Construction Staging)
Egis in Canada
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Ensure project teams apply current engineering standards, regulatory requirements, and contract documentation procedures throughout project delivery.
Added 29 mins ago
UO
Microsoft Platform Analyst
University of Manitoba
Winnipeg, MB
- $60,205.6 to $86,850.4 CAD / year
- Full-time
Experience with application delivery controllers, i.e. F5 is an asset.
Added 29 mins ago
UO
Residence Life Coordinator
University of Waterloo
Waterloo, ON
- Full-time
The Residence Life Co-ordinator (RLC) is responsible for ensuring the effective delivery of the student experience within an assigned student residence(s). This position acts as an advisor…
Added 29 mins ago
CO
Senior Manager, Software Engineering
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Software Engineering
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Project Manager Solution Delivery Bilingual
Chartwell
Mississauga, ON
- Full-time
The Solution Delivery team supports a variety of strategic initiatives across Chartwell, including acquisitions, dispositions, developments, technology implementations, and business…
Added 29 mins ago
Integration Manager
Aecon
Toronto, ON
…Inc. and FCC Canada Ltd. This multidisciplinary team leads the delivery of civil and track works, leveraging global expertise to introduce innovative solutions across the GO Transit…
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Licensed Workshop Technician
Sandvik
Miramichi, NB
- Full-time
Follow scope of work within time constraints to meet established delivery targets.
Added 29 mins ago
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Renal Technologist - Renal Dialysis
William Osler Health System
Brampton, ON
- Full-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 29 mins ago
HG
H&M Store Manager
H&M Group
Dartmouth, NS
- Full-time
As a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store…
Added 44 mins ago
SE
Supervisor, Manufacturing Operations Management
Schneider Electric
Brossard, QC
- Full-time
…deviations, and taking action to keep production moving and meet delivery…
Added 59 mins ago
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Application Support Specialist
Tekshapers
Toronto, ON
- Full-time
Extensive experience leading application support on Microsoft technology stacks such as Windows and .NET, with a strong understanding of IT systems and infrastructure.
Added 59 mins ago
WO
Renal Technologist - Renal Dialysis
William Osler Health System
Brampton, ON
- Full-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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