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Added 2 mins ago
GO
Prosecution File Manager
Government of Manitoba
The Pas, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 2 mins ago
B
Senior Manager, Credit Risk Learning
BMO
Toronto, ON
- Full-time
Provides strategic oversight of external partners supporting the Credit Risk portfolio, including quality, relevance, value and content maintenance.
Added 2 mins ago
LJ
#2026-RSM274-Residential Support Mentor
Life's Journey Inc.
Elie, MB
- Internship
REPORTING RELATIONSHIP: RESIDENTIAL COORDINATOR & CLINICAL CASE MANAGER
Added 2 mins ago
GO
Property Manager
Government of Manitoba
Selkirk, MB
- Full-time
Under the direction of the District Manager, the Property Manager ensures the efficient and effective management of assigned Manitoba Housing properties and is responsible and accountable…
Added 2 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 2 mins ago
R
Credit Coordinator (6-12 months contract)
Roofmart
Brampton, ON
- Full-time
Roofmart, Canada’s National distributor for Exterior Building Supply for Roofing, Siding, Metal and Building Envelope. With over 50 Roofmart locations across Canada, we are strategically…
Added 2 mins ago
B
Client Service Associate, BMO Nesbitt Burns
BMO
Calgary, AB
- Full-time
…with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment…
Added 2 mins ago
CL
Senior Manager - Reefer Fleet Reliability & Technical Support
Charger Logistics Inc.
Brampton, ON
- Full-time
Previous experience as a senior technician, master technician, technical supervisor, workshop supervisor or technical service manager.
Added 2 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 2 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Richmond Hill, ON
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 32 mins ago
DT
Project Manager
dp Technologies Group
Winnipeg, MB
- Full-time
As we continue to grow, we are looking to add a Project Manager to our Celco team, located in Winnipeg.
Added 32 mins ago
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General Repair Technician
BGIS
Barrie, ON
- Full-time
Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
Added 32 mins ago
B
Property Manager
BGIS
Regina, SK
- Full-time
The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects…
Added 32 mins ago
KH
Property Manager
KY HOME SOLUTION
Charlottetown, PE
- Full-time
Do you also have a sales mindset - someone who understands that closing a lease is ultimately about building trust and converting a lead into a deal?
Added 47 mins ago
BT
Finance Manager - Truck Sales
Bosch Truck Group Inc. - Calgary
Calgary, AB
- Full-time
…trusted support. We are committed to delivering exceptional service, quality products, and innovative solutions that meet our customers’ evolving needs. Our goal is to set the industry…
Added 47 mins ago
FB
Assistant Store Manager
Farm Boy Inc.
Toronto, ON
- $66,000 to $76,000 CAD / year
- Full-time
…destination in the community. Working closely with the Store Manager, you’ll help bring business strategies to life while building a culture rooted in trust, engagement, inclusion, and…
Added 47 mins ago
General Accountant – Accounts Payable
Real Estate Council of Ontario
Toronto, ON
RECO is committed to promoting an equitable, diverse, and inclusive environment that includes awareness, education, and engagement-building opportunities for all employees.
Added 47 mins ago
TG
Planet Fitness - General Manager - Thunder Bay
Taymax Group
Thunder Bay, ON
- Full-time
The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. This position…
Added 47 mins ago
ST
Regional Administrator
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
…stakeholders, this role delivers courteous and professional customer service while managing visitor access, directing inquiries, and maintaining a welcoming office environment. The…
Added 1 hour ago
CG
Laboratory Technician - Electromagnetic Compatibility (EMC)
CSA Group
Toronto, ON
- $2,914 to $3,379.7 CAD / week
- Full-time
Acts as a liaison with other departments as required by Lab Manager.
Added 1 hour ago
C
Senior Branch Administrator, Wood Gundy-Bilingual
CIBC
Quebec, QC
- Full-time
…demonstration of high levels of internal and external client service, adherence to compliance and audit requirements and maintenance of branch…
Added 1 hour ago
CU
Vice President, Property Management
Canadian Urban Limited
AB · Edmonton, AB
- Full-time
· Oversee management and maintenance of all relevant building systems.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Sackville, NB
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 hour ago
TH
Merchandising Associate - Part Time (RIchmond Hill North)
The Home Depot Canada
Richmond Hill, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
TH
Merchandising Associate Part Time (BRADFORD)
The Home Depot Canada
Bradford, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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